Our contact centre is open from 08:00 to 23:00 on weekdays and from 08:30 to 20:00 at the weekend. Before you contact us, we recommend that you a look at our frequently asked questions.
Even with a large team of travel advisors taking calls, our contact centre gets very busy during the day.
You may prefer to call us during the evening on one of the numbers above, including our free customer support line.
If you want to view, amend or cancel your booking, please visit our Manage my booking page.
Our award-winning call centre is open from 08:00 to 23:00 every weekday, and from 08:30 to 20:00 at weekends.
Live chat - Realtime, online help: Start chat
To make a booking: 0800 093 5478
To book a theatre break: 0800 0832 841
Main switchboard: 01303 815 300
Email us at: firstname.lastname@example.org
Ashford Road, Newingreen,
Hythe, Kent, CT21 4JF
The postcode for sat navs
is CT21 4JA.