Our contact centre is open from 8am-11pm on weekdays and from 8.30am-8pm at the weekend. Before you contact us, we recommend that you a look at our frequently asked questions. If you cannot find what you're looking for then call one of our advisors on 0871 360 2300.
Even with 80 travel advisors taking calls the contact centre gets very busy during the day. br> So you may prefer to call us during the evening on one of the numbers above, including our free customer support line.
If you want to view, amend or cancel your booking, please visit our Manage my booking page.
Our award-winning call centre is open from 8am to 11pm every weekday, and from 8.30am to 8pm at weekends.
Our contact centre is open from 8am-11pm on weekdays and from 8.30am-8pm at the weekend.
Monday 24th December - Lines close at 5pm
Tuesday 25th December - Lines closed
Wednesday 26th December - Lines open 9am to 5pm
Monday 31st December - Lines close at 7pm
Tuesday 1st January - Lines open 10am to 8pm
Live chat - Realtime, online help: Start chat
To make a booking: 0800 093 5478
To book a theatre break: 0800 0832 841
Other booking enquiries: 0871 360 2300*
Main switchboard: 01303 815 300
Email us at: firstname.lastname@example.org
Ashford Road, Newingreen,
Hythe, Kent, CT21 4JF
The postcode for sat navs
is CT21 4JA.