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Buying travel insurance

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Reader's tip

Reader's tips

“When flying on shorthaul flights, fewer and fewer offer blankets so take your own pashmina or wear layers. Also, wear looser shoes so when your feet swell you can get them back on at the end of the flight.”
Samantha Mitchell, Doncaster

Andrea Clayton
Insurance expert

Andrea has been part of the Holiday Extras team for 15 years, moving into her role as head of insurance in 2007 after periods managing the insurance team and setting up the in-house medical screening team.

Expert advice for
holiday insurance

A member of the Association of Travel Insurance Intermediary and renowned in the industry as a claims and medical screening expert, Andrea can answer your questions and provide valuable feedback on insurance.

Do you have a question for our expert?

Comments, questions and answers

  • i need a quote for medical screening
    Question posted 30/07/12
    • Please contact our Medical Screening department on 0845 458 087.
  • I have arranged for travel insurance from yourselves and the money has been taken out of my account but I haven't received the documentation - what do I do now. Paula Dodd
    Question posted 21/05/12
    • Please contact our Insurance department on 0800 171 000.
  • I recently purchased holiday insurance from you and would like to find out my excess cover please?
    Question posted 23/02/12
    • Please contact our award winning call centre on our freephone telephone number 0800 171 000 regarding your query.
  • Does your holiday travel insurance cover Cuba?
    Question posted 09/11/10
    • I would recommend that you contact our Insurance department on 0800 171 000
  • I have booked a trip to Florida in 3 weeks but have booked directly rather than through an agent. With the volcano ash I am worried about being stranded abroad and having to find accomodation and the cost. Is there any insurance I could purchase to cover me? or do you have any other advice? To make it worse my daughter has svere special needs and learning difficulties and I am worried about how we would manage. I would really appreciate your advise, thanks.
    Question posted 10/05/10
    • Please give us a call on 0800 171 000 so we can help you.
Insurance expert

"You can't put a price on your health"

With extensive experience in holiday insurance, Andrea is passionate about providing comprehensive cover at the best possible price.