to the airport
An Ace Meet and Greet parking package
Ace Meet and Greet parking at Gatwick Airport is a way off adding luxury to your airport experience for a little price. Choosing a valet service means you don't have to spend time looking for a parking space, waiting for a transfer bus and having a bus journey to the airport. With Ace's convenient Meet and Greet service you simply drive to the airport terminal where you will be met by a professional Ace driver who will take your car for you. The service is as ace as it sounds!
Upon your return to Gatwick, you can forget about queueing to board a bus with your luggage, your car will be conveniently waiting for you in the same place you dropped it off. So you can load up and set off on your journey home. Simple as that.
Ace Meet and Greet are true professionals, the service is reliable and efficient and the staff are super friendly, you will always be greeted with a smile. The valet parking package is a safe secure way to park at Gatwick.
The Short Stay car park has security well and truly covered, 24-hour CCTV, lighting and regular patrols make this a very wise Gatwick airport parking option.
The booking process was easy and the instructions good at first sight., however finding the car park on arrival was not that easy as the hotel signs at Gatwick north are not so good. Also on return we could not easily find our way back to the car oat,I got area as the signs were non existent only on the lifts. More detailed instructions are requires.Mr Peacock (Gatwick Ace Meet and Greet)
Slight difficulty in finding the right exit at the north terminal roundabout but otherwise very simple and convenient service and then short walk to get from the car park to the terminal. The car was waiting for us on return from holiday.Mrs Bowlas (Gatwick Ace Meet and Greet)
Will definitely book again.
The staff were friendly, phone calls answered promptly and hand over process efficient. I would definitely use the service again.Mr Whitehouse (Gatwick Ace Meet and Greet)
Great so easy we had no problems everything went smoothly and our car was waiting for us when we returned .Mr Tring (Gatwick Ace Meet and Greet)
All very good.Mrs West (Gatwick Ace Meet and Greet)
only prob staff did not know where in car park our car was so we had to search ourselves
See more Gatwick Ace Meet and Greet customer reviews
Overall rating: 88% by 850 guests
Reasons to book Ace Meet and Greet
- Convenient parking - an efficient Meet and Greet service for both terminals that will get your holiday off to a smooth start.
- No transfers - ACE Meet and Greet will meet you close to the terminal.
- Great security - while you're away, your car will be park at ACE's secured car park.
Arrival at Ace Meet and Greet
Once you've arrived at the Short Stay car park at the South terminal, take a ticket at the barrier and head towards the Orange car park on level 1, where you'll be met by ACE staff.
Once you've got to Car Park M at the North terminal, pull up outside and look for your uniformed ACE driver.
Make sure to take all of your belongings out of the car, including your car park ticket. The driver will take a photo and check your car over for damage, and you'll need to give them your booking confirmation and car keys, as well as your return flight information. Please make sure you leave enough time for your driver to check your car for damage. It will only take a few minutes, but if you don't leave enough time, this may affect any claim you later make for damage. All you need to do then is head to check-in while your car is parked for you in ACE's secured car park.
Getting to and from Gatwick airport
Once you've dropped your car off at the car park, it's just a short walk to the terminal. When you come home, head to the lift just before the exit doors and go to the first floor. Follow the signs to Hampton By Hilton, and from there follow the signs to the Approved Operator area.
From there, it's just a short walk to the terminal while a professional driver parks your car for you in a secured car park.
When you get back, call Maple Manor and walk to the Approved Operator area againr.
Once you've dropped your car off with your driver in the Orange car park, simply walk to check-in while your car is parked for you in Maple Manor's secured car park. On your way back, just walk back to the car park to collect your car.
On your return to Ace Meet and Greet
When you've cleared security and picked up your bags, give ACE another call on 01293 533 000 - option 1 - and they'll bring your car back to you where you dropped it off. You'll be given some documentation to sign and asked to check over your car again, then your keys will be handed back to you along with a ticket to get out of the car park. You'll need to make sure you leave quickly or the airport may charge you for being in the car park for too long.
It's your responsibility to make sure that your vehicle's road tax is valid, it holds a valid MOT certificate and is roadworthy. If your car isn't legal or safe to drive, ACE won't be able to drive it to the car park, and you also won't be able to get a refund.
If you park for longer than you booked, you'll be charged at a rate of £10 per day.
If you get back early, call ACE as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting. You won't get a refund for any unused parking time.
ACE can only take cars that fit into a standard size parking space, which is 2.4m x 4.8m. You'll be charged extra if your car is too large. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services and will cost extra for other packages. If you have a specially adapted vehicle this will need to be checked with the car park. To see if the car park can take your vehicle, call us on 0800 093 5478.
Ace Meet and Greet Address