Airport hotel reviews

Customer feedback
  • Courtyard by Marriott

    Yes al very good, all as described.

    Mr Bruce 26 Nov, 2014

  • Courtyard by Marriott

    Very easy booking and all went smooth on the day,hotel and lounge at Gatwick as described.

    Mr Attwood 26 Nov, 2014

  • Holiday Inn

    The whole experience from arriving and picking up our car two weeks later was great. The holiday inn was fabulous service and facilities first class, a quick trip to gatwick by bus was very convenient. The car was waiting for us and started first time. We would recommend your service to everyone and will book again thank you

    Mrs Wenham 26 Nov, 2014

  • Copthorne

    Efficient service as always

    Mr White 26 Nov, 2014

  • Courtyard by Marriott

    Meet and greet was a bit slow , they were courteous .

    Mrs Meech 27 Nov, 2014

  • Copthorne

    yes - all went well

    Mrs Bowles 26 Nov, 2014

  • Sandman Signature

    Yes all brilliant. Room lovely and comfy and staff friendly/helpful

    Mrs Kindred 26 Nov, 2014

  • Courtyard by Marriott

    Hotel room exceptionally quiet!! Very long delays to drop off car.
    Would have been nice to have had opportunity to pre-pay for breakfast.

    Mr Smith 26 Nov, 2014

  • Premier Inn North

    My only problem with maple manor is we had to wait 20 mins for car to arrive at airport once rung them at luggage collection.

    Mrs Doherty 26 Nov, 2014

  • Hampton by Hilton

    Night stop at Gatwick great

    Mrs Herbert 26 Nov, 2014

  • Days

    Used a few times before and it all works vey well. Accommodation and parking for a fair price.

    Dr Smythe 27 Nov, 2014

  • Copthorne

    Very helpful

    Mr Goodmandang 26 Nov, 2014

  • Russ Hill

    Hotel comfortable, food good. car parking went smoothly, especially useful having car brought to airport.

    Mrs Hide 25 Nov, 2014

  • Courtyard by Marriott

    The service was exceptioal

    Mr Betts 25 Nov, 2014

  • Little Foxes

    Yes booking was correct, facilities as describe and was welcomed by a friendly informative receptionist had the added benefit of a small bar and limited but ample bar menu

    Mrs Herring 25 Nov, 2014

  • Acorn Lodge

    Hotel and parking booked hotel very welcoming and clean hassle free parking will definitely book this package again

    Mrs Bullard 19 Nov, 2014

  • Hilton

    Hard to find fault with the deal.
    Thank you.

    Mr Lecky 25 Nov, 2014

  • Ramada Crawley

    Booked carparking and hotel over internet. Very easy process. Transfers to and from airport by courtesy bus couldn't have been better. Hotel staff very helpful.

    Mrs Valentine 25 Nov, 2014

  • Acorn Lodge

    The staff were friendly and very helpful.Accomodation was of good standard and comfortable.Will book again in future.

    Mr Weeden 25 Nov, 2014

  • Courtyard by Marriott

    We stayed at the Courtyard Marriot hotel one night with parking for the week we were away, everything went smoothly but we waited nearly half an hour for our transfer from Gatwick North to the hotel on our return. Apart from that very small inconvenience the experience was vg.

    Mr Russell 25 Nov, 2014

  • Courtyard by Marriott

    Staff very good. parking check in and out very smooth. Hotel OK

    Mr Waite 26 Nov, 2014

  • Holiday Inn Worth

    Staff were excellent, bus times were excellent and the pick up location at the airport was right outside (1 min walk away from terminal). Will be recommending and using again. Stress free!!

    Miss Cunningham-Gamb 24 Nov, 2014

  • Holiday Inn

    EVERYTHING AS DESCRIBED. HAVE USED HOLIDAY EXTRA A NUMBER OF TIMES AND HAVE HAD NEVER HAD ANY PROBLEMS.

    Mrs Adams 24 Nov, 2014

  • Sandman Signature

    Everything went extremely well. We were tarvelling for our honeymoon straight from our wedding so was great to have stress free check in and check out at the hotel. The car park was easy to find and parking went smoothly.

    Mr Mitchell 24 Nov, 2014

  • Airport Inn

    I needed to change my arrangements at the last minute owing to severe congestions at times on the M23 and you people really helped me out. Hotel was arranged and money I had paid on car parking at the airport was allowed off my hotel/parking stay. This was REALLY helpful service.

    Mr Green 24 Nov, 2014

  • Holiday Inn Worth

    Everything was great

    Miss Layton 24 Nov, 2014

  • Premier Inn North

    Hotel and car parking perfect
    Check in very smooth at hotel room great
    and car parking easy to find a space and
    Transferred to airport very quickly

    Mrs Long 25 Nov, 2014

  • Hampton by Hilton

    The hotel at Gatwick airport was very comfortable,couldn't have been more convenient,all the staff friendly,good breakfast and best of all eliminated all the worries of getting to Gatwick early in the morning. Without doubt we would do it again.

    Mrs Flegg 25 Nov, 2014

  • Holiday Inn Express

    fair value

    Mr Pickburn 24 Nov, 2014

  • Crowne Plaza

    Everything went really smoothly. Hotel and Car Parking went really well.

    Mrs Young 24 Nov, 2014

  • Sandman Signature

    we booked airport parking and when we returned there was an accident at the car park exit. the staff were very helpful in giving us directions to help us on way home.

    Mr Plumb 24 Nov, 2014

  • Ibis

    Yes everything was fine at the Ibis hotel and will be staying again

    Mrs Mirrington 25 Nov, 2014

  • Ifield Court

    Very satisfied with Holiday extras due to having to switch hotels, which went smoothly.

    Mr Johnson 25 Nov, 2014

  • Holiday Inn

    Excellent

    Mr Shelton 24 Nov, 2014

  • Courtyard by Marriott

    Just keep it as it is.No need to change anything

    Mr Beckett 24 Nov, 2014

  • Sandman Signature

    Fantastic Thankyou

    Mr Livingstone 24 Nov, 2014

  • Courtyard by Marriott

    Very happy with the stay and car park. Always do the same way again.

    Mr Saeed 24 Nov, 2014

  • Sandman Signature

    Everything was brilliant room was lovely. Very convenient for our needs.

    Dr Wright 23 Nov, 2014

  • Hilton

    This was the first time we have used this service and everything went great,at the hotel by the time we had unloaded out luggage the driver was there and again on our return we only had to wait a few minutes for our car to head home.
    We also booked our hotel with you again no problems rooms booked and waiting, thank you.

    Mr Lee 23 Nov, 2014

  • Courtyard by Marriott

    Could be clearer that you are about to pay and how much the total was. Other than that, very pleased and will use again.

    Mr Davies 23 Nov, 2014

  • Airport Inn

    Very smooth connections.

    Mrs Peel 24 Nov, 2014

  • Hilton

    Parking voucher was a little confusing on our return. We were told to go to customer service in the Airport.This wasn't the correct place and we had to find Staff at the Airport to find out where to go.

    Mr Moffatt 23 Nov, 2014

  • Travelodge

    EVERYTHING WENT SMOOTHLY JUST AS IT SHOULD

    Mr Clarke 23 Nov, 2014

  • Ibis

    Always use your firm never any problems

    Mr Lloyd 24 Nov, 2014

  • Premier Inn North

    staff good and helpful

    Mr Smyth 24 Nov, 2014

  • Acorn Lodge

    Everything was as expected

    Mr Wild 23 Nov, 2014

  • Cambridge Standard Room

    I always try to use holiday extras if I can as you are very reasonable and offer a good service.

    Mr Boddey 24 Nov, 2014

  • Hampton by Hilton

    Purchased an overnight stop over at the Hampton by Hilton and parking at Gatwick North terminal long stay car park, both worked flawlessly for us and were a reasonable price the limited evening menu at the Hampton was the only negative but I would not hesitate to book both if I fly from the North terminal at Gatwick again.

    Mr Jemmett 23 Nov, 2014

  • Sofitel

    Efficient online booking. Hotel stay went smoothly. Parking arrangements as agreed. Very happy with the service and offer.

    Mr Fereday 22 Nov, 2014

  • Sofitel

    mature family/mother,father,daughter.

    Mr Annan 22 Nov, 2014

  • Arora

    very friendly and helpful staff - excellent hotel

    Mrs Pettigrew 22 Nov, 2014

  • Sandman Signature

    first class again

    Mr Standerline 22 Nov, 2014

  • Hilton

    We like the Hilton hotel, it's comfortable we like very much the buffet style evening meal and breakfasts

    Mrs Snedker 23 Nov, 2014

  • Holiday Inn

    Use Holiday Extras for all our airport parking an o'night stays. Always a good choice and never had any problems.

    Mr Sutton 21 Nov, 2014

  • Cambridge Vintage Room

    The staff at the hotel were very helpful. I stayed in the 'old' part and the room was old fashioned but cleaned with tea and coffee facilties. The transfer to the airport was quick I had to wait 20 miutes for the returned which is usual with most transfers.

    Miss Watford 21 Nov, 2014

  • Holiday Inn

    all ok

    Miss Edwards 21 Nov, 2014

  • Premier Inn North

    No problems

    Mr Hart 21 Nov, 2014

  • Hilton

    Everything as expected

    Mr Lucas 21 Nov, 2014

  • Courtyard by Marriott

    No problems at all. Process went without a hitch. Staff were efficient and courteous.

    Ms Allen 21 Nov, 2014

  • Crowne Plaza

    Everything was excellent

    Mr Lumsden 21 Nov, 2014

  • Hampton by Hilton

    Everything as described

    Miss Kershaw 21 Nov, 2014

  • Cambridge Standard Room

    All very good

    Mr Hague 21 Nov, 2014

  • Premier Inn North

    We stayed in the Premier In. At Gatwick Airport, and it was fantastic, clean, even a choice of pillows, very easy check in and out, and I would definitely recommend it.

    Mrs Estcourt 21 Nov, 2014

  • Copthorne Effingham

    Hotel and Parking at Copthorne Effingham excellent value. Taxi arrangements through hotel very efficient, at the terminal on our return. Hotel staff friendly and courteous.

    Mr Brand 20 Nov, 2014

  • Crowne Plaza

    Everything was good hotel was good service was good will use again soon thanks

    Mr Daly 20 Nov, 2014

  • Hilton

    The House is fantastic in all ways.

    Mrs Cremin 20 Nov, 2014

  • Hilton

    went very well. little areas to improve as it all went smoothly

    Mr Mills 20 Nov, 2014

  • Holiday Inn

    My booking went very smoothly, will be using holiday extras again in the future

    Mrs Deruelle 20 Nov, 2014

  • Sandman Signature

    Everything went smoothly thanks

    Mrs Mason 20 Nov, 2014

  • Arora

    Excellent hotel

    Mr Payen 20 Nov, 2014

  • Copthorne Effingham

    Everything was as I expected. No problem

    Mr Rowe 20 Nov, 2014

  • Airport Inn

    Everything went smoothly, thanks. John

    Mr Bigg 20 Nov, 2014

  • Ibis

    Staff could have been more friendly

    Miss Andrews 20 Nov, 2014

  • Acorn Lodge

    Great stay at Acorn Lodge, booking in staff were polite. Our room was clean, spacious and comfortable followed by a good breakfast. Transfers to and from the airport were good. We also dined at the Acorn on the evening we arrived and were impressed. would definitely stay again.

    Mrs Ellis 20 Nov, 2014

  • Hilton

    Everything was cool

    Mr Swinburne 20 Nov, 2014

  • Second time we have used Holiday Extras and would recommend them to friends and family, brilliant service.

    Mrs Palmer 19 Nov, 2014

  • Hilton

    Easy easy easy

    Mr Hammond 19 Nov, 2014

  • Hilton

    The Hilton was good, as always. We had time to try the breakfast this time, which was also very good.

    Mr Gunn 19 Nov, 2014

  • Holiday Inn

    Had to state it was meet & greet as it was on the system as hotel stay with parking

    Mrs Axten 20 Nov, 2014

  • Airport Inn

    Staff helpful, facilities ok for one night stay at the hotel, bus service good but should have said that it stops at different locations before airport

    Mrs Mayhew 19 Nov, 2014

  • Cambridge Vintage Room

    Great staff, very honest and friendly at Cambridge vintage hotel

    Mr Cooney 19 Nov, 2014

  • Hampton by Hilton

    Convenient hotel. Breakfast ok. Liked the products in the bathroom.

    Mrs Hunt 19 Nov, 2014

  • Felbridge

    Good Hotel but difficult to find

    Mrs Clement 19 Nov, 2014

  • Sofitel

    We had an excellent relaxing start and finish to our holiday by staying at the Sofitel Hotel at Gatwick Airport. staff couldn't have been more helpful.

    Mrs West 19 Nov, 2014

  • Holiday Inn

    all good --this is 4th time and everything has gone smoothly in all

    Mr Baker 20 Nov, 2014

  • Courtyard by Marriott

    everything ran very smoothly. no pr0blems.

    Mr Kidd 19 Nov, 2014

  • Hampton by Hilton

    The hotel,was perfect so close to the airport. Staff rooms and food 1st class. Thank you.

    Mrs Borthwick 20 Nov, 2014

  • Holiday Inn

    All went well, bus connection out was quick but had to wait a while for bus coming back - G1 didn't turn up so had to wait for G3. Hotel all good and parking very smooth.

    Mr Haskins 19 Nov, 2014

  • Courtyard by Marriott

    everything went smoothly contributing to a stress free holiday

    Mr Gregory 20 Nov, 2014

  • Sofitel

    Everything went according to plan.

    Mr Smart 20 Nov, 2014

  • Premier Inn North

    Excellent

    Mr Billings 19 Nov, 2014

  • Sofitel

    Staff very helpful and hotel and parking very convenient

    Mrs Simpson 19 Nov, 2014

  • Sofitel

    All the facilities was as described

    Mr Walkinshaw 19 Nov, 2014

  • Premier Inn North

    Facilities were excellent and the staff were extremely helpful thank you. We would use the hotel again if we needed a similar trip!

    Mr Dean 19 Nov, 2014

  • Europa

    All went well as expected

    Mrs Boddy 18 Nov, 2014

  • Acorn Lodge

    Hotel very welcoming and clean transfer just a short journey return journey good as well will definitely use this service again the future

    Mrs Bullard 18 Nov, 2014

  • Sofitel

    Faultless

    Mr Rigby 18 Nov, 2014

  • Acorn Lodge

    Excellent service

    Mrs Armstrong 19 Nov, 2014

  • Hilton

    yes staff very helpful. Lovely big room on our return

    Mrs Gardner 18 Nov, 2014

  • Hilton

    We were very pleased staff extremely helpful when we arrived at hotel and found I had booked wrong night easily sorted by polite staff

    Mrs Taylor 17 Nov, 2014