Airport hotel reviews

Customer feedback
  • Holiday Inn

    Yes, all good thanks

    Mrs Phillips 27 Feb, 2015

  • Holiday Inn

    Yes. Lovely place to stay - comfortable beds, tasty breakfast, friendly staff. Car was parked and released according to plan. Couldn't ask for more. The one minus point is because I wouldn't recommend driving home after an overnight flight - not your fault at all!

    Dr King 26 Feb, 2015

  • Hilton

    Hotel was really good, food at Amy's was beautiful

    Mr Oliver 27 Feb, 2015

  • Another excellent stay. Convenience is key makes twilight check in so easy !

    Mrs Stowell 26 Feb, 2015

  • Hampton by Hilton

    Facilities were fine just what I required

    Mr White 27 Feb, 2015

  • Premier Inn North

    Brilliant !

    Mr Marshall 26 Feb, 2015

  • Super helpful - thank you so much.

    Mrs Evans 27 Feb, 2015

  • Cambridge Standard Room

    All good thanks

    Mr Guy 26 Feb, 2015

  • Holiday Inn

    Yes to all.

    Mr Allan 26 Feb, 2015

  • Hilton

    Great service as always!

    Mrs Mckenzie 27 Feb, 2015

  • Hilton

    Excellent

    Mr Guppy 21 Feb, 2015

  • Travelodge

    Very good value and comfortable but hadn't realised I would have to take the car myself to purple parking in the morning, otherwise very good.

    Mrs Forward 26 Feb, 2015

  • Airport Inn

    yes everything was as described

    Mr Dale 26 Feb, 2015

  • Airport Inn

    everything was great - room was clean, breakfast plentiful, staff helpful and transport to and from the airport ran on time

    Ms Cope 27 Feb, 2015

  • Hampton by Hilton

    Everything perfect, location, hotel and holiday extras information on the hotel.

    Mrs Ingleheart 26 Feb, 2015

  • Travelodge

    Everything was ok except my son and girlfriend was given the family room instead of my daughter and family as we arrived at different times but staff sorted this problem out without any fuss so everyone was happy.

    Mrs Bullock 26 Feb, 2015

  • Courtyard by Marriott

    Everything went very smoothly, the meet and greet from the carpark was abonus as we had along distance to travel home.

    Mrs Bridges 26 Feb, 2015

  • Airport Inn

    Staff were great & food adequate for price etc.
    Room was a little tired. On the whole though a good experience & easy access via bus @ £3 each to the terminal

    Mrs Ratliff 26 Feb, 2015

  • Courtyard by Marriott

    Very good in all respects. A calm way to start a holiday

    Mr Whiteman 26 Feb, 2015

  • Courtyard by Marriott

    All went smoothly, lovely comfortable and sizable room, very convenient location, easy walk to airport. Some delays each time in checking in; long queues.. they need more staff available to man reception at busy times.

    Mrs White 26 Feb, 2015

  • Courtyard by Marriott

    We have used holiday extras for at least 5 yrs now. We stay at the courtyard by Marriott rhe deal we get is always very competitive and the hotel is spotless modern comfortable and convenient to both terminals also the dinner and car parking packages are very good too

    Mr Smith 26 Feb, 2015

  • Days

    Stayed before many times as convenient and they do a great tandoori chiclem

    Mr Halliwell 27 Feb, 2015

  • Days

    stress free stay would stay again

    Mr Lloyd-Jones 26 Feb, 2015

  • Sandman Signature

    Everything went smoothly

    Mr Donovan 27 Feb, 2015

  • Sofitel

    Excellent service.

    Mr Kirby 25 Feb, 2015

  • Ibis

    Friendly helpful staff. Room very modern and clean.

    Mr Iannelli 25 Feb, 2015

  • Hilton

    Very good service

    Mr Wood 25 Feb, 2015

  • Hilton with breakfast

    All was excellent. Room was clean and was glad this time of a safe in room for passports etc. buffet for evening meal and breakfast was excellent. Will definitely use hotel again in the future

    Mrs Coxon 26 Feb, 2015

  • Hilton

    Very convenient. Staff v.good. Food good, but drinks very expensive.

    Mr Davies 25 Feb, 2015

  • Cambridge Vintage Room

    Good food and comfortable room. Transfers to terminal said to be on demand but were half hourly in morning when needed. Not a great problem but unexpected.

    Mrs Harrod 25 Feb, 2015

  • Holiday Inn Worth

    Good facilities,friendly and helpful staff.Car parking efficient.Overall good value for money

    Mr Bryant 25 Feb, 2015

  • Russ Hill

    Fab service

    Miss Beale 25 Feb, 2015

  • Days

    Room vary cold heating did not appear to work

    Mr Atwood 25 Feb, 2015

  • Holiday Inn

    The staff were particularly helpful and friendly. The restaurant is ideal to book into on arrival, serving a variety of good quality food at reasonable prices..
    The whole process of park and stay is made very easy and free from stress, being highly efficient in all aspects. This is the second year that we have opted to utilise the park and stay at the Holiday Inn.

    Mrs Riley 25 Feb, 2015

  • Airport Inn

    everything went very smoothly and was very reasonable

    Mrs Chambers 25 Feb, 2015

  • Courtyard by Marriott

    Very comfortable stay

    Mrs Bostock 25 Feb, 2015

  • Days

    The hotel is a little tired and needs some maintenance on equipment like heating but offers good value for an overnight before flying. The minbus transfer was very poor - the vehicle extremely old and absolutely filthy inside - must do better on this aspect.

    Mr Hague 25 Feb, 2015

  • Hampton by Hilton

    All good, as usual! We love using Holiday Extras, great service, great deals, thank you for making the start to our holidays a pleasur

    Mr Cave 25 Feb, 2015

  • Acorn Lodge

    Yes,it was very good Thanks

    Mr Boxall 25 Feb, 2015

  • Sofitel

    Excellent and so close to North Terminal that you can walk easily with cases and parking is so easy as well. Room was lovely and modern. Will re-book for our Turkey holiday in September. No more going to hotels further out(even though they were very nice)and having to catch a bus to your terminal. Sofitel Gatwick is even right next door to train to go to South Terminal. Absolute Godsend!

    Mrs Bushell 25 Feb, 2015

  • Ibis

    Yes, everything went very well, nice room and friendly helpful staff.

    Mr O'shea 24 Feb, 2015

  • Ibis

    Good value budget hotel.
    Comfortable bed, fantastic power shower.

    Mr Tebbs 24 Feb, 2015

  • Holiday Inn Worth

    Excellent venue and meal. Delighted with the stay.

    Mrs Lowe 19 Feb, 2015

  • Travelodge

    Fab hotel, fab staff, very convenient, great night sleep!

    Mr Lucas 24 Feb, 2015

  • Holiday Inn

    Great overnight stay at holiday Inn Gatwick and easy transfer to the airport

    Mr Gibbs 24 Feb, 2015

  • Courtyard by Marriott

    Excellent service for our one night stay before our flight from South Terminal. Booking in was quick and efficient and handing over the car for parking was also simple. We would recommend and us Courtyard by Marriott again.

    Mrs Essam 24 Feb, 2015

  • Holiday Inn

    Everything up to standard

    Mrs Vincent 24 Feb, 2015

  • Sofitel

    Everything perfect at the Sofitel

    Mrs Kilshaw 24 Feb, 2015

  • Acorn Lodge

    Offers a good value stay and prompt service for collecting/taking to the airport. Provides a good breakfast too!

    Mr Wilkinson 24 Feb, 2015

  • Courtyard by Marriott

    Very slick operation with the parking company, will definitely use this again when going from Gatwick

    Mr Finch 25 Feb, 2015

  • Acorn Lodge

    Poor organisation with transfers to and from Gatwick. Not all rooms have electric points in bathroom. Excellent food although full breakfast should start earlier to cater for guests with early flights.

    Mr Twigg 24 Feb, 2015

  • Sofitel

    Very impressed with the helpfulness of the check-in and concierge staff

    Mr Letissier 24 Feb, 2015

  • Copthorne

    Yes staff very helpful and friendly comfortable rooms

    Mr Farmer 25 Feb, 2015

  • Courtyard by Marriott

    Hotel very good with no problems.

    Mrs Owen 24 Feb, 2015

  • Hilton

    Facilities were very good and all members of staff were extremely helpful. I will recommend this hotel to others.

    Mrs Howell 24 Feb, 2015

  • Courtyard by Marriott

    Very nice hotel. Staff very friendly extremely comfortable beds.very convenient for terminal 2

    Mr Mallison 25 Feb, 2015

  • Acorn Lodge

    Very helpful; comfortable; I'm sorry I had to miss the breakfast. Friendly driver.

    Mrs Taylor 25 Feb, 2015

  • Sofitel

    Lovely hotel, courteous and helpful staff, comfortable and immaculate rooms.

    Mr Wood 24 Feb, 2015

  • Cambridge Vintage Room

    Everything went really smoothly, facilities fine & staff helpful

    Mr Gyte 23 Feb, 2015

  • Europa

    For a nights stay great food at night was lovely but room a little dated but ok for what you pay bathroom could have been cleaner all staff were excellent would come again at that price

    Mrs Knight 24 Feb, 2015

  • Ibis

    Fine

    Mr Courtenay 23 Feb, 2015

  • Cambridge Vintage Room

    The room was fine but quite small and basic. It was clean. Our meal was good.

    Mrs Piper 23 Feb, 2015

  • Airport Inn

    Very pleasant stay, very welcoming staff. What I expected. Would use again

    Mr Finn 24 Feb, 2015

  • Courtyard by Marriott

    Used this hotel five times over the past few years prior to holidays,very good standard throughout,will continue to use.

    Mr Davies 23 Feb, 2015

  • Airport Inn

    Hotel a bit dated but clean and comfortable and excellent value for money staff very helpful and friendly

    Mrs Tunnicliffe 23 Feb, 2015

  • Holiday Inn Worth

    An excellent hotel in all respects. Helpful staff and ideally situated for Gatwick Airport. Pre book parking is available.

    Mr Fuller 23 Feb, 2015

  • Hampton by Hilton

    Excellent choice of hotels and prices. Booking process was fast and easy. The selected hotel, Hampton by Hilton at Gatwick was excellent.

    Mr Horner 23 Feb, 2015

  • Russ Hill

    We have used Russ Hill for about 6yrs, however the room was icy cold, only a sort of convector heater. A bit disappointed this time perhaps only use in the summer.

    Mrs Hill 23 Feb, 2015

  • Airport Inn

    all excellent

    Ms Ellis 23 Feb, 2015

  • Acorn Lodge

    yes everything was fine no probs

    Mr Say 23 Feb, 2015

  • Hilton

    No improvement needed. Everything went perfectly.

    Mrs Head 24 Feb, 2015

  • Holiday Inn

    The staff were all excellent but it was very cold in the restaurant for our dinner at around 6:30 pm on the evening we arrived (5th Feb)

    Mr Allt 23 Feb, 2015

  • Stanhill Court

    This hotel was exactly as described and was just about perfect for us - my only reservation is that the restaurant isn't really suitable for children and the drinks were rather expensive so wouldn't recommend it to everyone

    Mrs Croxson 23 Feb, 2015

  • Holiday Inn Worth

    The hotel was perfect for what we needed, rooms were big enough for our family & very comfortable. Food was good in the evening. Transfers to/from airport were easy to arrange, parking on site at hotel was a bonus for us.

    Mr Baglow 23 Feb, 2015

  • Days

    Driver to airport was exceptional. Made sure we got back to hotel just after midnight. Had to change night in hotel shortly before departure but hotel did not have changed booking on system. Bath tap inoperable (only hower useable) and only tepid water. Comfortable quiet room with an outstanding breakfast

    Mr Price 23 Feb, 2015

  • Courtyard by Marriott

    Very relaxing experience no issues.

    Mrs Jones 22 Feb, 2015

  • Crowne Plaza

    Hotel was great, purple parking only 10 min away and very easy to get to. Car was very safe took the pressure of travelling up that morning and catching the flight. Amazing price...!!! Everything was perfect. Thanks

    Miss Davies 22 Feb, 2015

  • Sofitel

    this is definately the best hotel in gatwick clean bright and the most comfortable of beds staff very helpful smart this hotel never fails us well done sofitel

    Mrs Brewer 22 Feb, 2015

  • Sandman Signature

    Yes Staff were very friendly

    Mr Bertano 23 Feb, 2015

  • Cambridge Standard Room

    Adequate hotel for our needs transfer went timely and smoothly. We didn't eat in the hotel as we walked up the road to the air balloon pub which was very good

    Miss Hellery 22 Feb, 2015

  • Days

    All went well

    Mr Jones 22 Feb, 2015

  • Ramada Crawley

    Everything was superb.Better than expected and I will be recommending holiday extras to everyone I know so keep up the standards please. RAMADA was so convenient and pleasant. Staff very welcoming, rooms comfortable. Lovely

    Mrs Prentice 22 Feb, 2015

  • Airport Inn

    Booked 1 night and 9 nights parking. No problems with either. Room was perfectly adequate, clean & comfortable for short stay. Staff were helpful. Simple parking processs (undercover). Bus to and from the terminals are simple, stopping right outside hotel. Good value.

    Mr Mcbride 22 Feb, 2015

  • Sofitel

    Everything went smooth from the moment we arrived there , very pleased with the service received , would recommend to anyone.

    Mrs Noto 22 Feb, 2015

  • Holiday Inn

    Everything as it should have been.

    Mr Wilson 22 Feb, 2015

  • Copthorne

    Excellent hotel and a lovely breakfast! Would definitely stay again.

    Mrs Klukowski 22 Feb, 2015

  • Sandman Signature

    The hotel staff were very helpful, the facilities fresh and clean and the car parking arrangements straight forward. My only criticism was regarding the beds in our room that I found uncomfortable.

    Mr Clements 22 Feb, 2015

  • Crowne Plaza

    brilliant hotel ,transfer to car park went smoothly there and back,lovely meal in hotel restaurant

    Mrs Braine 22 Feb, 2015

  • Holiday Inn

    Well handled stay at an efficient hotel.

    Mr Palmer 22 Feb, 2015

  • Crowne Plaza

    Great hotel close to lots of restaurants. Parking was easy to find. Great price as usual.

    Mrs Bellamy 23 Feb, 2015

  • Crowne Plaza

    We've stayed before and will again. It's a great way to start your holiday, a swim, super food and a comfy bed, what more could you want!

    Mrs Barnes 22 Feb, 2015

  • Crowne Plaza

    We have booked with you before and again for April. Everything went as planned and staff friendly.

    Mr Harker 23 Feb, 2015

  • Holiday Inn

    Great service, best price, good value for service

    Miss Needs 22 Feb, 2015

  • Holiday Inn Worth

    Everything went smoothly and we liked the room. More choice for items included with dinner (not extra to pay) would have been better.

    Mrs Paxton 21 Feb, 2015

  • Sandman Signature

    good all round

    Mr Rostron 21 Feb, 2015

  • Holiday Inn Worth

    Everything worked liked clockwork. clean rooms quick transfer to the airport terminal would use this hotel again

    Mr Spurgeon 21 Feb, 2015

  • Copthorne

    Excellent hotel, perfect start to a holiday.

    Mrs Ashton 21 Feb, 2015

  • Days

    All went very smoothly, staff were very helpful & meal in restaurant was very good value for money

    Mrs Pantling 22 Feb, 2015

  • Hilton

    Hotel was nice but very busy. Restaurant staff very friendly.

    Mrs Pearson 21 Feb, 2015

  • Little Foxes

    Yes the accommodation was as described, very comfortable, and a great way to start your stress free holiday. Wo

    Mr Young 22 Feb, 2015