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Airport hotel reviews

  • Courtyard by Marriott

    This is the second time we have used your service and we are very happy with all aspects . And would recommend it to any one to use .

    Mr Jones 09 Dec, 2016

  • Cambridge

    We payed extra for better room on first night and last, although rooms very nice there was only a shower.
    When we returned after holiday we had to downgrade room to get a bath, this was not a problem for staff at the hotel but was not offered a refund.
    I would advise that when booking you noted to customers of the showers and that rooms in the annex are a little smaller.

    Mr Hunt 09 Dec, 2016

  • Courtyard by Marriott

    Everything was as advertised,very impressed with whole experience.

    Mr Pedley 10 Dec, 2016

  • Hilton

    All as expected a comfortable nights sleep.

    Mr Parrish 09 Dec, 2016

  • Acorn Lodge

    Your site does not provide an opportunity to book holel accommodation and parking both before and after travel to I had to telephone. Staff were helpful

    Mr Stewart 10 Dec, 2016

  • Hilton

    ALl good prefer parking to be nearer

    Miss Lay 10 Dec, 2016

  • Hampton by Hilton with breakfast

    Every thing was so fine
    The staff were polite and helpful
    All just so easy, loved it that we could drop our bags off and then have a leisurely breakfast as the hotel is in the airport
    No rushing to get a shuttle bus and queuing to get breakfast in a crowded cafe

    Ms Banks 09 Dec, 2016

  • Holiday Inn

    no did not have matches for sale or even a matchbook,could not get a starbucks coffee atpm but could buy alcohol and then car was filthy having been parked in thick mud !

    Mrs Lacey 09 Dec, 2016

  • Travelodge

    No wake up call from desk at Gatwick Travel Lodge and had to pay £8 car park not displayed up front

    Mr Wilkinson 08 Dec, 2016

  • Courtyard by Marriott

    The service was nice but the bar and restaurant prices was ridiculously high and would certainly look elsewhere in the future

    Mrs Needham 08 Dec, 2016

  • Hilton

    Purple parking were very efficient and the bus was there when we dropped off car. Hilton hotel was very nice and made the start of our holiday. On return it was easy to find bus stop and again the bus was waiting. Couldn't fault the whole package.

    Mrs Curtis 08 Dec, 2016

  • Sofitel

    Ideal place to stay when flying out if Gatwick North. Easy check in/out, good food and very helpful staff. Just walk through to the airport - no hopping on and off buses!

    Miss Carver 09 Dec, 2016

  • Best Western Skylane

    The check in service was without doubt the worst I have encountered in any hotel they did not inform me of what the process was regard claiming the meal didn't indicate I had paid the transfer all in all terrible.

    Mr Bennett 08 Dec, 2016

  • Courtyard by Marriott

    All ran smoothly as usual used this hotel quite a lot in the past and intend using again

    Mrs Dyer 08 Dec, 2016

  • Holiday Inn

    Excellent stay and when we got back late and decided to stay the night got a very good good deal and weren't charged any more for parking the extra night. Will definitely stay again.

    Mr Sutton 09 Dec, 2016

  • Maple Manor

    Yes... the staff at Maple Manor hotel were fantastic.

    Mr Salt 09 Dec, 2016

  • Sandman Signature

    Yes, lovely hotel but we thought the restaurant charges were high, dinner was expensive for average food and service

    Mrs Horton 08 Dec, 2016

  • Acorn Lodge

    Everyone was very helpful, my stay went very smoothly with a good transfer to the airport.

    Mr Birch 08 Dec, 2016

  • Ibis

    Facilities and staff were fine

    Mr Lelii 07 Dec, 2016

  • Cambridge Standard Room

    Hotel was pretty good. The food was nice and well worth paying the little extra for. We had a problem with the shower but it was soon sorted.

    Mrs Ellis 07 Dec, 2016

  • Arora

    easy and fast checkin in and checkout

    Mr Phillips 07 Dec, 2016

  • Hilton

    holtel was fine it was the waiting mins for them to come and get the car.

    Mr Williams 07 Dec, 2016

  • Sandman Signature

    Great Price Hotel & Parking all worked well,

    Mr Bond 07 Dec, 2016

  • Airport Inn

    Great Location friendly staff good value restaurant great parking have used before and will use again

    Mrs Teale 07 Dec, 2016

  • Cambridge Standard Room

    There was a problem on return the staff could not find my car key or any details of this on their computer despite me having a receipt ticket. Lady on reception was under extreme pressure and her request for assistance was not forthcoming. Eventually a manager came and found the key which a member of staff had put my return date days later than when I was due back. After a long overnight journey to wait minutes to receive my key was unacceptable

    Mr Bell 07 Dec, 2016

  • Holiday Inn Worth

    Everything went well. The hotel is superb all very clean and luxurious. It was very convenient to be able to leave the car there. The food in the restaurant was really good and the staff were very obliging.

    Mrs Viccars 08 Dec, 2016

  • Best Western Skylane

    Bar and Restaurant are understaffed. Arriving for the prepaid dinner, we had to come back "in minutes" and then had to wait to give our order because of the queue at the bar.

    Mr Edwards 06 Dec, 2016

  • Ibis

    Eating area a little like a cafe!

    Mrs Hopkins 06 Dec, 2016

  • Sandman Signature

    All went very well. No complaints at all. Will definitely use again.

    Mr Roberts 06 Dec, 2016

  • Sofitel

    Excellent staff - courteous, efficient and friendly - SPECIAL mention to the door men 😊Very nice room, comfy beds and the provision of coffee and tea is a bonus! Good quality food in the restaurant - wine is pricey but overall good value.

    Mr Cockcroft 07 Dec, 2016

  • Courtyard by Marriott

    All fine

    Mrs Dennison 06 Dec, 2016

  • Sofitel

    Everything was as expected.very happy.

    Mr Clark 07 Dec, 2016

  • Cambridge Standard Room

    Yes. All very good

    Mrs Brooker 06 Dec, 2016

  • Sofitel

    Everything was perfect

    Mrs Billington 07 Dec, 2016

  • Hilton

    Yes, Car pick up and drop off very good. Hotel facilities not as good as Sofitel

    Mrs Selley 06 Dec, 2016

  • Holiday Inn

    Yes stayed there before, no issues for a one night stay. On my return found the receptionist to be abrupt some what. Attitude and maybe a one off.

    Mr Ellett 06 Dec, 2016

  • Sofitel

    comfortable convenient hotel

    Mr Fox 06 Dec, 2016

  • Russ Hill

    The hotel was like staying in an icebucket and we will never book there again. The receptionist can only be described as Lurch from the Adams family. But hey you get what you pay for. Lesson learnt.

    Mr Vanderson 06 Dec, 2016

  • Sofitel

    Great room, the parking meet and great went smoothly on arrival & return. Would definitely book again.

    Mrs Heath 06 Dec, 2016

  • Hilton

    The advantage for us is the fact that you can simply walk to the terminal by the covered in walkway from the hotel, the room we paid for was their budget priced, but quite adiquate for a one night stay, will book again.

    Mr Bond 07 Dec, 2016

  • Best Western Skylane

    Didn't have me booked in . Although I had an email with proof of receipt that I had booked .
    Restaurant very slow service . Took an hour for good to come out . Coffee machine was broken . So feel things are going down hill at this hotel after staying here numerous times before

    Mr Birchnall 06 Dec, 2016

  • Cambridge Standard Room

    a good quality hotel which catered for are overnight stop and car parking.

    Mr Brailey 05 Dec, 2016

  • Cambridge Standard Room

    everything was absolutely amazing, the room was lovely, the staff were friendly and efficient. what a fantastic start to a holiday!

    Ms Coggins 06 Dec, 2016

  • Best Western Skylane

    Rooms are clean comfortable and perfect for an overnight stay. Restaurant unfortunately didnt have our first choice options and we had to wait for almost an hour for our main to arrive but we were on holiday so the wait wasn't a problem.staff were very pleasant and kept us informed. Transfers were well organised. All in all a very good hotel.

    Mrs Wright 06 Dec, 2016

  • Sofitel

    All just perfect.

    Mrs Baines 05 Dec, 2016

  • Sofitel

    Everything fantastic.Made going away so much easier.

    Mrs Cook 05 Dec, 2016

  • Sofitel

    Yes all was as expected, the room was a high standard, the staff were positive, helpful and friendly. The hotel being a short walk from the terminal is an added bonus.

    Mrs Steele 06 Dec, 2016

  • Courtyard by Marriott

    Convenient and comfortable for an overnight stay.

    Mr Mcgrory 05 Dec, 2016

  • Hilton

    The only thing that I have to complain about was the bar prices.

    Mr Gay 05 Dec, 2016

  • Crowne Plaza

    very pleased overall.

    Mr Hughes 05 Dec, 2016

  • Hilton

    The bed was to hard and the bathroom could do with updating

    Mrs Prigmore 06 Dec, 2016

  • Hilton

    All went smoothly and the facilities were as described. Staff very helpful

    Mr Amor 05 Dec, 2016

  • Holiday Inn

    Very easy and very short distance to travel to Gatwick. The buses arrived regularly and didn't drop us too far away from the entrance to Gatwick. Would definitely recommend!

    Miss Beeson 06 Dec, 2016

  • Premier Inn A23

    Really enjoyed the hotel clean comftable lovely evening meal ,and breakfast staff was friendly and smiley nice time relaxing before our flight would go back and recommend to family and friends 😀

    Mrs James 05 Dec, 2016

  • Copthorne Effingham

    Hotel was in need of some TLC but on the whole a great bargain with inclusive parking.

    Mr Murray 05 Dec, 2016

  • Copthorne Effingham

    This is my second visit to this hotel and I've found excellent service and food here.Will come again when possible. Many thanks.

    Mr Roc 05 Dec, 2016

  • Hampton by Hilton with breakfast

    Very convenient and comfortable. Bonus was checking in luggage evening before flying.

    Mr Glynn 05 Dec, 2016

  • Hampton by Hilton with breakfast

    Hampton by hilton is a lovely hotel and I would stay there again

    Mrs Curley 06 Dec, 2016

  • Premier Inn A23

    I wasn't particularly happy with having to pay to park my vehicle at the hotel for the night, I believe it should be into the original price.

    Mr Taylor 05 Dec, 2016

  • Courtyard by Marriott

    Limited menu as no gas

    Mr Simpson 04 Dec, 2016

  • Hilton

    Extremely efficient and friendly service. Made the start and finish of the holiday easy and relaxing. Thank you

    Mrs Ashcroft 04 Dec, 2016

  • Best Western Skylane

    Everything was great hotel good staff were fantastic

    Mr Povey 05 Dec, 2016

  • Holiday Inn Worth

    Holiday inn was perfect after ahr flight. Room was lovely bed very comfortable and breakfast well everything you could possibly want to eat. Staff were pleasant. Would stay here again and would recommend to anyone.

    Mr Carpenter 04 Dec, 2016

  • Courtyard by Marriott

    Yes they were,t he only bit was the transfer..the bus coming back ignored us waiting and drove off

    Mrs Davies 04 Dec, 2016

  • Inflexible staff. Car was not in a secured area. Staff not interest when there was a problem with the room.

    Ms Bowman 04 Dec, 2016

  • Hampton by Hilton with breakfast

    Hotel in a great location in the north terminal. Stayed twice in days, staff friendly and helpful no complaints.

    Mr Warren 05 Dec, 2016

  • Courtyard by Marriott

    Everything went as planned. I was concerned because our flight didn't arrive until:20, but reception was manned and our room was ready.

    Mr Edwards 04 Dec, 2016

  • Courtyard by Marriott


    Mr White 04 Dec, 2016

  • Hilton

    Lovely Hotel that was right next to the airport.

    Mr Stoate 04 Dec, 2016

  • Crowne Plaza

    Paid for room upgrade to Club, but very poor lounge experience with limited snacks/drinks, and nothing gluten free at all

    Mr Finean 04 Dec, 2016

  • Hilton

    It was all,perfect

    Mrs Cawsey 04 Dec, 2016

  • Sofitel

    Yes to all

    Mr Adams 04 Dec, 2016

  • old & tired hotel. not a very good breakfast, no choices offered. car park flooded.

    Mr Newbery 04 Dec, 2016

  • Arora

    Yes, absolutely fine

    Mrs Phillips 03 Dec, 2016

  • Best Western Skylane

    Comfortable hotel with good value breakfast. Transfers to and from airport helpful.

    Mrs Thomas 03 Dec, 2016

  • Hilton Deluxe room

    The only slight delay was on the meet & greet with the car otherwise everything went well

    Mr Clubbe 03 Dec, 2016

  • Hilton

    Yes very smooth, greeted with a pleasant welcome on desk

    Mrs Warner 03 Dec, 2016

  • Hilton

    All as required good value for money

    Miss Page 03 Dec, 2016

  • Holiday Inn

    Everything was perfect! Very close to the Terminal, excellent dinner the night before. Quick regular shuttle bus both ways. Will definitely be using this hotel again.

    Mr Beale 02 Dec, 2016

  • Copthorne Effingham

    everything went well

    Mr Martin 02 Dec, 2016

  • Our room was fine. Food in the restaurant very expensive. On our return from holiday, called the hotel to be picked up and told the wait was mins. Van turned up minutes later.

    Mr Sayer 02 Dec, 2016

  • Courtyard by Marriott

    Mattress on bed thin and old. Prices in bar and restaurant very high.

    Mrs Visintainer 02 Dec, 2016

  • Best Western Skylane

    Ideal place to park and fly.
    Friendly staff.

    Mr Burgess 02 Dec, 2016

  • Crowne Plaza

    All went well

    Mr Gigg 01 Dec, 2016

  • Ramada Crawley

    All very good

    Mr Payne 01 Dec, 2016

  • Hilton

    booked a mystery hotel 1st with parking , but the hotel did not offer the parking that we required, So Holiday Extra refunded 1/2 and booked us into the Hilton. Excellent airport hotel

    Mrs Pears 02 Dec, 2016

  • Copthorne Effingham

    The hotel was just as expected,it was lovely, nice comfy bed, friendly staff and very local to Gatwick. Would definitely stay there again

    Mr Cann 01 Dec, 2016

  • Courtyard by Marriott

    We had no issues whatsoever, pleasant staff, good food, comfortable room, all as expected

    Mrs Sims 02 Dec, 2016

  • Hilton

    Bed was terrible ,really old , not what you would expect at the hilton

    Mrs Elms 01 Dec, 2016

  • Cambridge Lodge Room

    You could send more coaches for pick up. We were absolutely freezing and it was minus 7. There wasn't enough room on the first bus for us and we had to wait in the cold !! Apart from that it was great!!

    Miss Lowry 02 Dec, 2016

  • Everything was fine. Staff helpful especially when I collected my car.

    Mrs Hession 02 Dec, 2016

  • Sofitel

    All good but we had COLD water!

    Miss Strange 02 Dec, 2016

  • Courtyard by Marriott

    The staff were very helpful, excellent facilities

    Mrs Castle 01 Dec, 2016

  • Best Western Skylane

    Excellent thanks

    Mrs Whitehall 01 Dec, 2016

  • Copthorne Effingham

    Yes yes and yes

    Mrs Connier 02 Dec, 2016

  • Copthorne Effingham

    No the bedroom was infested with black ladybirds and spiders and it was very dirty

    Miss Payne 01 Dec, 2016

  • Hilton

    Everything went as planned, easy to check in at purple parking, helpful guy on desk, easy check in & out at hotel plus on way home car was waiting for us, no problems whatsoever. Thank you very much Holiday Extras. Would recommend to anyone.

    Mr Bennett 01 Dec, 2016

  • Europa

    Everything was basic as expected but the dinner was shockingly bad

    Mr Lees 02 Dec, 2016

  • Crowne Plaza

    All went well

    Mr Gigg 30 Nov, 2016

  • Sofitel

    All went as expected.

    Mr Jones 30 Nov, 2016