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Airport hotel reviews

  • Holiday Inn

    Everything went as planned, smooth, trouble free service.

    Mr Smillie 28 Mar, 2017

  • Copthorne with parking at the hotel

    The staff are always very good and very happy and helpful

    Mr Clark 28 Mar, 2017

  • Sandman Signature

    Yes, yes, yes, lovely all round. Would like to stay again without using the airport. Just one thing, only one pack of biscuits in the room, and when they are that nice you don't want to share.

    Mr Byford 28 Mar, 2017

  • Holiday Inn

    Everything went as planned, smooth, trouble free service.

    Mr Smillie 28 Mar, 2017

  • Copthorne with parking at the hotel

    The staff are always very good and very happy and helpful

    Mr Clark 28 Mar, 2017

  • Sandman Signature

    Yes, yes, yes, lovely all round. Would like to stay again without using the airport. Just one thing, only one pack of biscuits in the room, and when they are that nice you don't want to share.

    Mr Byford 28 Mar, 2017

  • Holiday Inn

    Yes all good

    Mr Curtis 28 Mar, 2017

  • Arora

    Although the facilities were as described, we felt aggrieved about the transport from Gatwick back to the hotel. Then hotel's bus does not operate late evenings, so we used the hotel's recommended taxi service (to which they transferred my phone call). Instead of £7 per couple for the bus, we had to pay £12 for the taxi. Compared with a competitor hotel (that we have used previously) which has offers a preferred taxi service for £7 (when its bus is not operating) £12 was extortionate for such a short journey; at no time were we warned to expect this. When we raised our objection with the hotel's reception staff, they were completely uninterested and so we shall not use the Arora again!

    Mr Wakley 28 Mar, 2017

  • Hampton by Hilton with breakfast

    staff nice, rooms lovely, beds comfy, locality great. Breakfast cold

    Mrs Ayley 28 Mar, 2017

  • Sandman Signature

    Everything went as expected. we arrived early which wasn't a problem.

    Mr Phillips 28 Mar, 2017

  • Holiday Inn

    Yes all good

    Mr Curtis 28 Mar, 2017

  • Arora

    Although the facilities were as described, we felt aggrieved about the transport from Gatwick back to the hotel. Then hotel's bus does not operate late evenings, so we used the hotel's recommended taxi service (to which they transferred my phone call). Instead of £7 per couple for the bus, we had to pay £12 for the taxi. Compared with a competitor hotel (that we have used previously) which has offers a preferred taxi service for £7 (when its bus is not operating) £12 was extortionate for such a short journey; at no time were we warned to expect this. When we raised our objection with the hotel's reception staff, they were completely uninterested and so we shall not use the Arora again!

    Mr Wakley 28 Mar, 2017

  • Hampton by Hilton with breakfast

    staff nice, rooms lovely, beds comfy, locality great. Breakfast cold

    Mrs Ayley 28 Mar, 2017

  • Sandman Signature

    Everything went as expected. we arrived early which wasn't a problem.

    Mr Phillips 28 Mar, 2017

  • Holiday Inn

    Holiday Inn was fine. Staff very friendly and helpful. No problems at all.

    Mr Codd 27 Mar, 2017

  • Airport Inn

    I have stayed at this hotel for five years whilst going on holiday. Great value for money and staff extremely helpful. The restaurant has improved food much better the breakfast was excellent. Yes hotel is dated but clean and everything works. In conclusion great hotel and parking for the money.

    Mr Cox 28 Mar, 2017

  • Best Western Skylane

    Hotel was clean and comfy. Staff very helpful. Evening meal and breakfast very reasonably priced, and hot.Car parking ok, drop off and collection to and from airport very good.

    Mrs Hawes 27 Mar, 2017

  • Crowne Plaza

    The parking and hotel arrangements worked smoothly. Hotel staff were friendly and efficient. Room was clean and comfortable.

    Mrs Hitchen 27 Mar, 2017

  • Express by Holiday Inn with breakfast

    Hotel was ok , but had something stolen out of my car really upset, e mailed a complaint and waiting for response

    Mrs Briffa 27 Mar, 2017

  • Crowne Plaza

    The parking and hotel arrangements worked smoothly. Hotel staff were friendly and efficient. Room was clean and comfortable.

    Mrs Hitchen 27 Mar, 2017

  • Express by Holiday Inn with breakfast

    Hotel was ok , but had something stolen out of my car really upset, e mailed a complaint and waiting for response

    Mrs Briffa 27 Mar, 2017

  • Best Western Skylane

    Very convenient and a perfect solution to early airport arrival with a very comfortable overnight stay the night before. A clean and quiet room.

    Mr Horton 26 Mar, 2017

  • Copthorne Effingham

    Very helpful and polite

    Mrs Holman 27 Mar, 2017

  • Copthorne Effingham

    Everything was perfect. Wonderful room with a balcony

    Mr Fabian 26 Mar, 2017

  • Russ Hill

    The hotel was fine maybe a little dated. The staff were friendly and the stay was ok

    Mrs Kelly 26 Mar, 2017

  • Holiday Inn

    Great hotel well run

    Mr Akehurst 27 Mar, 2017

  • Russ Hill

    A terrible hotel food was awful bed was hard & mattress badly worn not as clean as it should be would never use this hotel again we have used this hotel twice before & were not aware that it had been taken over & changed now it is terrible

    Mrs Freeman 26 Mar, 2017

  • Cambridge

    Yes, even though we were delayed almost 4 hours, we were collectex & checked in within an hour of landing at Gatwick and given concessionary drinks & snacks at 3.30am.

    Mr Rason 27 Mar, 2017

  • Hilton

    Yes. Yes. Yes. All good, lovely room and the beds were divine!

    Mr Yardley 26 Mar, 2017

  • Ibis

    Excellent accommodation ,helpful and efficient staff smooth transfer to airport and car speedily returned at airport

    Mr Brothwell 26 Mar, 2017

  • Russ Hill

    A terrible hotel food was awful bed was hard & mattress badly worn not as clean as it should be would never use this hotel again we have used this hotel twice before & were not aware that it had been taken over & changed now it is terrible

    Mrs Freeman 26 Mar, 2017

  • Cambridge

    Yes, even though we were delayed almost 4 hours, we were collectex & checked in within an hour of landing at Gatwick and given concessionary drinks & snacks at 3.30am.

    Mr Rason 27 Mar, 2017

  • Hilton

    Yes. Yes. Yes. All good, lovely room and the beds were divine!

    Mr Yardley 26 Mar, 2017

  • Ibis

    Excellent accommodation ,helpful and efficient staff smooth transfer to airport and car speedily returned at airport

    Mr Brothwell 26 Mar, 2017

  • Best Western Skylane

    Very good and efficient

    Mrs Butler 26 Mar, 2017

  • Courtyard by Marriott

    Parking all good hotel very good

    Mr Protheroe 26 Mar, 2017

  • Courtyard by Marriott

    All went smoothly with a good night sleep and staff were friendly and helpful, only one suggestion you need more varity of food on your bar menu.

    Mr Boarer 26 Mar, 2017

  • Best Western Skylane

    Very good and efficient

    Mrs Butler 26 Mar, 2017

  • Courtyard by Marriott

    Parking all good hotel very good

    Mr Protheroe 26 Mar, 2017

  • Courtyard by Marriott

    All went smoothly with a good night sleep and staff were friendly and helpful, only one suggestion you need more varity of food on your bar menu.

    Mr Boarer 26 Mar, 2017

  • Airport Inn

    Yes clean and tidy and close to the airport. Nice bar food.

    Mr Burgess 25 Mar, 2017

  • Sofitel

    Booked hotel with meal, parking, lounge with holiday extra. Very good value and excellent facilities.

    Mrs Barnes 25 Mar, 2017

  • Everything went really well, staff helpful, pick-up on our return very quick

    Mrs Simpson 25 Mar, 2017

  • Holiday Inn Worth

    Great rooms, helpful staff and good value for money.

    Mrs Bignell 25 Mar, 2017

  • Hampton by Hilton with breakfast

    Used Hampton by Hilton with Purple Parking. Everything went very smoothly and hotel was comfortable

    Mr Bow 25 Mar, 2017

  • Courtyard by Marriott

    All smooth

    Ms Stockley 25 Mar, 2017

  • Hilton

    yes very helpful especially with our luggage

    Mrs Collins 25 Mar, 2017

  • Ramada Crawley Gatwick

    Could hear onsite nightclub from my room

    Mr Bowden 25 Mar, 2017

  • Cambridge

    Radiator in room didn't work properly otherwise it was clean and comfortable.

    Mrs Jones 25 Mar, 2017

  • Copthorne Effingham

    Everyhng was fine - we always use this hotel when flying from Ggatwick

    Mr Berry 25 Mar, 2017

  • Holiday Inn Worth

    All fine

    Mrs Brennan 25 Mar, 2017

  • Courtyard by Marriott

    Everything was as we had hoped. Couldn't find fault at all.

    Mr Daft 25 Mar, 2017

  • Copthorne Effingham

    The hotel and staff were fine but we mistakenly had booked Effingham instead of Gatwick (both Copthorne) which we wanted to return to - the outside looked really austere. Although the overall price was very good food and drink was overpriced.
    Merv

    Mr Evans 25 Mar, 2017

  • Excellent booking, would definitely use them again. Hotel as described and all went smoothly with the parking and when we returned from our holiday. Many Thanks

    Mr Wilkinson 25 Mar, 2017

  • Cambridge

    Everything worked perfectly. We have stayed at the Cambridge before and will do so again.

    Mr Scaplehorn 25 Mar, 2017

  • Hilton

    All smooth other than we had to wait-15 mins outside the Hilton on arrival for the Manor parking rep

    Mr Browne 25 Mar, 2017

  • This hotel was ok as it is only a stop over.

    Mr Francis 24 Mar, 2017

  • Hampton by Hilton with breakfast

    Facilities were great as were the staff.

    Mrs Gray 24 Mar, 2017

  • Hilton

    Everything went well

    Mr Crawford 24 Mar, 2017

  • Europa

    Repair and update furniture. also clean a bit more thoroughly.

    Mrs Rose 24 Mar, 2017

  • Courtyard by Marriott

    No issues as normal

    Mrs Brown 24 Mar, 2017

  • Holiday Inn

    Everything was as you described and made a nice relaxing start to our cruise holiday

    Mrs Eley 24 Mar, 2017

  • Russ Hill

    Close the hotel and Completely rip the building out and renovate rooms with no mould and rust and working air conditioning rooms along with window

    Mr Baghurst 25 Mar, 2017

  • Holiday Inn

    All arrangements worked well

    Mr May 24 Mar, 2017

  • Hilton

    yes, everything was great, well done

    Mrs Insley 24 Mar, 2017

  • Sandman Signature

    Shame the hotel was undergoing refurbishments so there was no restaurant. But it was still nice.

    Mrs Vaughan 24 Mar, 2017

  • Hampton by Hilton with breakfast

    Everything was fine. Smooth check in, lovely evening meal and breakfast, and best of all only a short walk to Check in.

    Mr Mcdonald 24 Mar, 2017

  • Courtyard by Marriott

    Everything went very smoothly, excellent accommodation, very close to the South Terminal, easy and quick transfer.

    Mr Finlayson 24 Mar, 2017

  • Sandman Signature

    Everything was excellent

    Mr Parker 24 Mar, 2017

  • Cambridge

    This is the second time that my wife and I have used this hotel and it's parking facilities. Each time everything has been as it should be. Can't fault it.

    Mr Armstrong 24 Mar, 2017

  • Copthorne with parking at the hotel

    Great Hotel, very efficient staff and great facilities. Would definitely book again. Everything went very smoothly and made the start of our holiday better.

    Mrs Bailey-Hewitt 24 Mar, 2017

  • Hampton by Hilton with breakfast

    Everything was fine. Smooth check in, lovely evening meal and breakfast, and best of all only a short walk to Check in.

    Mr Mcdonald 24 Mar, 2017

  • Courtyard by Marriott

    Everything went very smoothly, excellent accommodation, very close to the South Terminal, easy and quick transfer.

    Mr Finlayson 24 Mar, 2017

  • Sandman Signature

    Everything was excellent

    Mr Parker 24 Mar, 2017

  • Cambridge

    This is the second time that my wife and I have used this hotel and it's parking facilities. Each time everything has been as it should be. Can't fault it.

    Mr Armstrong 24 Mar, 2017

  • Copthorne with parking at the hotel

    Great Hotel, very efficient staff and great facilities. Would definitely book again. Everything went very smoothly and made the start of our holiday better.

    Mrs Bailey-Hewitt 24 Mar, 2017

  • Sandman Signature

    Hotel easy to find and a good position.
    Purple Parking everything ran smoothly

    Mr Hyomes 23 Mar, 2017

  • Holiday Inn

    everything was fine

    Mr Channon 23 Mar, 2017

  • Best Western Skylane

    Everything was fine. We have stayed at the hotel before so we knew what to expect.

    Mr Rawlinson 23 Mar, 2017

  • Russ Hill

    Everything was good

    Mrs Hunt 23 Mar, 2017

  • Best Western Skylane

    First room they gave us was a twin room and not a double like we had booked. Second room they gave us, when we tried to use the key card it wouldn't work, so back we trapsed to reception who replied with, oh yes the battery is faulty in the lock, so came to open it with a normal key. When we got in to the room the door frame had been badly damaged and the door was hanging off the frame and wouldn't shut unless you used force which made an almighty loud noise echoing down the corridor. As we arrived quite late and shattered from the long drive we just stayed in that room.

    Mr Fairbanks 24 Mar, 2017

  • Hilton

    Hilton was very good/had to wait minutes for car on return

    Mr Palmer 23 Mar, 2017

  • Holiday Inn

    no problems

    Mr Jelley 23 Mar, 2017

  • Hampton by Hilton with breakfast

    excellent stay, service and location

    Mr Treece 23 Mar, 2017

  • Copthorne Effingham

    Same as usual... great service - stress free visit.

    Mr Lindsay 24 Mar, 2017

  • Hilton

    All went very well and all on time

    Mr Howes 23 Mar, 2017

  • comfortable accommodation.swift transfers to & from airport.very good value.

    Mr Barley 23 Mar, 2017

  • Cambridge

    everything went great and I will use again when travelling and staying before a flight

    Mr Buckley 23 Mar, 2017

  • comfortable accommodation.swift transfers to & from airport.very good value.

    Mr Barley 22 Mar, 2017

  • Ibis

    Superb service ,comfortable hotel excellent transfer to airport and swift return of our car .

    Mr Brothwell 22 Mar, 2017

  • comfortable accommodation.swift transfers to & from airport.very good value.

    Mr Barley 22 Mar, 2017

  • Ibis

    Superb service ,comfortable hotel excellent transfer to airport and swift return of our car .

    Mr Brothwell 22 Mar, 2017

  • Hilton

    Noisy room, didn't get to sleep until 3.30 because of a party being held in hotel.
    Put in a disabled room, so sink was knee high. Asked for a refund next morning which staff agreed to, so that's something!

    Mrs Lewin 22 Mar, 2017

  • Hampton by Hilton with breakfast

    Good facilities & so convenient for terminal.
    park first as drop off is tricky.

    Mr Brindle 23 Mar, 2017

  • Cambridge

    everything was good

    Mr Carter 22 Mar, 2017

  • Courtyard by Marriott

    Have stayed at the Courtyard many times. Always very good, facilities and staff

    Mr Clayton 22 Mar, 2017

  • Hilton

    Noisy room, didn't get to sleep until 3.30 because of a party being held in hotel.
    Put in a disabled room, so sink was knee high. Asked for a refund next morning which staff agreed to, so that's something!

    Mrs Lewin 22 Mar, 2017

  • Hampton by Hilton with breakfast

    Good facilities & so convenient for terminal.
    park first as drop off is tricky.

    Mr Brindle 23 Mar, 2017

  • Cambridge

    everything was good

    Mr Carter 22 Mar, 2017

  • Courtyard by Marriott

    Have stayed at the Courtyard many times. Always very good, facilities and staff

    Mr Clayton 22 Mar, 2017