Airport hotel reviews

Customer feedback
  • Cambridge Standard Room

    All went very smoothly. The Cambridge Hotel is excellent value for money providing overnight stay and parking for my holiday duration. Very friendly and great transport service between hotel and Gatwick.

    Mr Allen 19 Dec, 2014

  • Courtyard by Marriott

    yes, very efficient.

    Ms James 18 Dec, 2014

  • Courtyard by Marriott

    Everything was brilliant! Was really easy to check in, drop car off and to pick it up, would definitely recommend and book again.

    Miss Randhawa 18 Dec, 2014

  • Stanhill Court

    Excellent

    Mrs Murten 18 Dec, 2014

  • Acorn Lodge

    We stayed at the Acorn Lodge and it is a very clean and friendly place would highly recommend third stay and each time we have had a warm welcome and staff have been very friendly

    Mr Williams 18 Dec, 2014

  • Premier Inn North

    All ran smoothly and the staff were great

    Mrs Robinson 18 Dec, 2014

  • Courtyard by Marriott

    Everything went very smoothly thank you

    Mr Morris 18 Dec, 2014

  • Excellent trouble free hotel stay and airport lounge

    Mrs Miln 18 Dec, 2014

  • Hilton plus English breakfast

    Arrangements for our stay at the Hilton, Gatwick were perfect.

    Miss Hewitt 18 Dec, 2014

  • Hilton

    Very good stress free service

    Mr Pike 17 Dec, 2014

  • Holiday Inn

    No problem with holiday extras at all very happy with your service however the hotel gave me a twin room instead of a double as booked with yourself . To tired to complain after carrying 4 suitcases up to room at 12.15 am

    Mr Oconnor 18 Dec, 2014

  • Travelodge

    Brilliant service for a brilliant price. Very happy.

    Mr Jones 17 Dec, 2014

  • Stanhill Court

    staff helpful on 1st night but on return from holiday no staff about at all had to go looking for them!

    Mrs Dempsey 17 Dec, 2014

  • Copthorne Effingham

    All very good and easy. Food was very good and great value.

    Mr Pook 17 Dec, 2014

  • Crowne Plaza

    Yes everything went smoothly & staff helpful

    Mr Elliott 17 Dec, 2014

  • Ibis

    Yes everything went very smoothly and the hotel was top class.

    Mr Findlater 17 Dec, 2014

  • Premier Inn North

    All went very smoothly. Easy to book and use!

    Mrs Warren 17 Dec, 2014

  • Acorn Lodge

    Friendly efficient helpful staff. Good breakfast. Quick response on return to UK for car pick-up.

    Mrs Brown 17 Dec, 2014

  • Days

    Everything was perfect and straight forward.

    Mrs Wilson 17 Dec, 2014

  • Days

    Room clean and comfortable. Resturant very good

    Mrs Warner 16 Dec, 2014

  • Russ Hill

    All went well.

    Mr Beniston 16 Dec, 2014

  • Hampton by Hilton

    lovely hotel very handy and convenient.

    Mrs Mcneil 16 Dec, 2014

  • Travelodge

    The staff were all very helpful the room was as described and we would use holiday extras again.

    Miss Neall 17 Dec, 2014

  • Premier Inn North

    yes every went well no issues which is how you want a service to be. fair prices

    Miss Wright 16 Dec, 2014

  • Crowne Plaza

    we booked the park and stay at the crowne plaza hotel. eveything went smoothly

    Mrs Szejbach 16 Dec, 2014

  • everything was wonderful. hotel staff were amazing

    Miss Tracey 15 Dec, 2014

  • Holiday Inn

    Great service and confortable beds

    Mr Lee 15 Dec, 2014

  • Crowne Plaza

    Very good as usual

    Mr Luker 15 Dec, 2014

  • Premier Inn North

    Everything as promised. Helpful and competent telephone staff

    Mr Hance 15 Dec, 2014

  • Ibis

    Only thing that could have been better was the Purple Parking coach on return to Gatwick as we had a longer than expected wait.

    Mr Collins 15 Dec, 2014

  • Courtyard by Marriott

    Just missed a 10 because our wait for the car to be delivered at the airport was longer than expected. Everything else excellent

    Mr Young 16 Dec, 2014

  • Ibis

    Just as described. Good value!

    Miss Begum 15 Dec, 2014

  • Sandman Signature

    Very helpful

    Mr Williams 15 Dec, 2014

  • Courtyard by Marriott

    Very satisfactory, all went smoothly

    Mr Collins 15 Dec, 2014

  • Cambridge Vintage Room

    All fine; just a short delay getting our car back at the end and it was very cold waiting!

    Mrs Foy 15 Dec, 2014

  • Acorn Lodge

    All went well. A bit of a wait for the return transfer but on the whole it did what it said on the tin.

    Mr Goodband 15 Dec, 2014

  • Sofitel

    excellent

    Mrs Davis 15 Dec, 2014

  • Sofitel

    Everthing perfect

    Mrs Biltcliffe 15 Dec, 2014

  • Arora

    excellent hotel and friendly helpful staff

    Mrs Pettigrew 15 Dec, 2014

  • Crowne Plaza

    Everything ran smoothly. First time user but not the last. Thyank Youy.

    Mr Sterry 15 Dec, 2014

  • Sofitel

    All fine :car collected, hotel booked and car delivered at end of holiday.

    Mrs Fudge 15 Dec, 2014

  • Booked 4 star airport hotel last minute at excellent price. Will use you again. Thanks.

    Mrs Drape 14 Dec, 2014

  • Sofitel

    Very Good would book again no hassle or stress when departing and on return.

    Mr Wilkie 14 Dec, 2014

  • Sofitel

    went fine thanks

    Mr Restall 14 Dec, 2014

  • Copthorne Effingham

    all went to plan excellent hotel and parking very affordable price

    Mr Britten 14 Dec, 2014

  • Ibis

    only stayed one night but the staff i spoke to were very helpful and friendly

    Mrs Martin 14 Dec, 2014

  • Holiday Inn Worth

    bus was packed on route to lgw
    waited 30 minutes for bus on return at gatwick north

    Mr Martin 14 Dec, 2014

  • Hilton - Extras Offer

    Yes to all questions.Went like a dream.Most impressed.

    Mr Garthwaite 14 Dec, 2014

  • Courtyard by Marriott

    bus stop was a long walk from airport exit

    Mr Bell 14 Dec, 2014

  • Cambridge Standard Room

    Great

    Miss Haworth 14 Dec, 2014

  • Copthorne

    Hassle free, friendly efficient service.

    Mrs Humphries 14 Dec, 2014

  • Arora

    Everything was very efficient and I am most satisfied.We have used this service several times and will contine to do so.

    Mrs Kennell 14 Dec, 2014

  • Crowne Plaza

    Everything as promised. Thank you.

    Mr Dickens 14 Dec, 2014

  • Russ Hill

    Hotel was excellent.

    Mrs Felgate 14 Dec, 2014

  • Holiday Inn

    Very helpful staff at holiday inn

    Mrs Buddry 14 Dec, 2014

  • Hampton by Hilton

    All good thx.

    Mr Scott 14 Dec, 2014

  • Copthorne Effingham

    Staff good, hotel good, good value. Our sat nav couldn't find hotel. Nor could the return taxi driver.

    Mr Venn 14 Dec, 2014

  • Hilton

    When I made the booking, the man I spoke to was most helpful. We had a short talk about where I was going and when I told him it was for a 50th Wedding he must have put it on the form. We had an upgrade at the Hilton at the start and end of our holiday and admission t0o the executive lounge. Thank you who ever it was.

    Mr Seaton 14 Dec, 2014

  • Sandman Signature

    Brilliant service, car valeted nicely. Helpful staff. Would recommend this company.

    Mrs Price 15 Dec, 2014

  • Courtyard by Marriott

    I have stayed at the same Hotel every thing was fine as always that why I always come back.

    Mr Wilson 14 Dec, 2014

  • had a lovely nights stay

    Mrs Erkens 13 Dec, 2014

  • Premier Inn North

    All went well

    Mr Thomas 14 Dec, 2014

  • Arora

    All perfect- hotel excellent

    Mr Riddle 13 Dec, 2014

  • Acorn Lodge

    Everything was fine with the hotel and services. The shuttle bus arrived very quickly at the airport and took us to the hotel at midnight.

    Mrs Entwistle 13 Dec, 2014

  • Days

    Brilliant

    Mrs Woodiwiss 13 Dec, 2014

  • Acorn Lodge

    would perhaps book a different hotel at Gatwick. Acorn Lodge convenient and efficient but basic. Dinner a bit disappointing

    Mr Mountfield 13 Dec, 2014

  • Days

    good value hotel

    Mr Creasey 13 Dec, 2014

  • Ibis

    This booking was made easy as I did not have to do a thing ideal when you are silver surfer.

    Mrs Etheridge 08 Dec, 2014

  • Russ Hill

    The staff was very friendly. The facilities was as described. I have some issues abouth the heating. i didn't know how to open a old air machine. I booked a smoking room, and that is very comfortable..

    Dr Konidis 12 Dec, 2014

  • Cambridge Standard Room

    Stayed at the Cambridge Hotel, near Gatwick. Everything was great, car was well looked after, bed was comfortable, room warms, dinner and breakfast were delicious.

    Mrs Mackenzie 12 Dec, 2014

  • Hilton

    Really impressed with service will definatley do it again

    Miss Sparks 12 Dec, 2014

  • Copthorne Effingham

    Everything went very smoothly and it all made a very enjoyable start to our holiday

    Mr Taylor 12 Dec, 2014

  • Sandman Signature

    Staff very helpful and pleasant.
    From arriving to leaving everything went really smoothly. All vey happy

    Dr Stevens 12 Dec, 2014

  • Cambridge Vintage Room

    Everything was great - the only problem I encountered was the parking space! My car was parked opposite a tree and reversing was very tight, so I needed help to manoeuvre.

    Mrs Gamble 12 Dec, 2014

  • Crowne Plaza

    Excellent service, as described. Hotel close to airport and car parking very well organised. Only small issue was the musty smell in the hotel room but as we were only there a short time it didn't matter too much.

    Mrs Thomson 13 Dec, 2014

  • Easy to book. Very happy with service.

    Miss Dempster 12 Dec, 2014

  • Holiday Inn

    Everything went smoothly, facilities were as described - very satisfied.

    Mr Pinfold 10 Dec, 2014

  • Europa

    Yes all fine

    Mrs Lippiatt 10 Dec, 2014

  • Courtyard by Marriott

    Very helpful

    Mrs Kathro 11 Dec, 2014

  • Hilton

    staff were very good and heipful

    Mr Allard 09 Dec, 2014

  • Courtyard by Marriott

    Everything happened as planned. Pleasd with service at the Hotel,nice room.

    Mrs Forster 09 Dec, 2014

  • Cambridge Standard Room

    Booked one nights stay plus carparking at Cambridge hotel. It was excellent. Only thing we thought the menu was a little expensive and could have dine with some light bites

    Mrs Piper-Wall 09 Dec, 2014

  • Hilton - Extras Offer

    Pleased with everything, but when we booked it stated that we would have extras but nothing was presented at booking. However we enjoyed what we booked.

    Mr Gerry 09 Dec, 2014

  • Copthorne

    Stayed before same hotel, would use again

    Mr Palmer 09 Dec, 2014

  • Hilton

    When our car had problems with a flat tyre and when it wouldn't start it was sorted for us before delivery on our arrival. Brilliant

    Mr Knight 09 Dec, 2014

  • Copthorne

    Yes all was fine except the room was very cold and the staff were excellent in upgrading and changing our room at the Copthorne Gatwick I 10 mins no question we would stay there again

    Mr Frost 09 Dec, 2014

  • ist time we had bookd a lounge everything was perfect staff very friendly ,facilities were very good

    Mrs Dean 08 Dec, 2014

  • Courtyard by Marriott

    No problems with booking hotel at Gatwick with parking facilities. The lady on the telephone was most helpful and the paperweork sent by return e mail

    Mr Baker 08 Dec, 2014

  • Courtyard by Marriott

    No problems whatsoever. It all happened as it was supposed to.

    Mr Lamming 08 Dec, 2014

  • Holiday Inn

    Staff helpful and room comfortable

    Mr Stubbington 08 Dec, 2014

  • Holiday Inn

    all facilities were as described

    Mr Rhodes 08 Dec, 2014

  • Hilton

    everything was good hotel was nice easy walk to check in but food very expensive.

    Mr Tarling 08 Dec, 2014

  • Hilton

    Very easy and we got an upgrade too!

    Ms Doughty 08 Dec, 2014

  • Crowne Plaza

    Great value and service. Booked hotel and car parking together for an excellent price. Hotel room a little small but totally acceptable, also enjoyed the indoor swimming pool. Car parking was easy, only thing was had to wait a long time in the cold when we landed back for the bus to the car park, around 20 minutes. Car however was waiting for us and we were driving home in minutes.

    Mr Raven 08 Dec, 2014

  • Days

    Reception staff excellent, room good. Restaurant service slow, but food good when it came.

    Mrs Horwood 08 Dec, 2014

  • Hampton by Hilton

    Yes, great hotel at a great price

    Mrs Atkinson 08 Dec, 2014

  • Acorn Lodge

    booked overnight stay acorn hotel and parking.good budget accommodation slight prob with paper work . but was ok

    Mr Wakeling 03 Dec, 2014

  • all first class from start to finish

    Mrs Wade 08 Dec, 2014

  • Sandman Signature

    Hotel was very good and the Purple parking worked fine. I was just annoyed that the driver who parked my car adjusted both seat and steering wheel for a journey of a few metres.

    Mr Lewis 08 Dec, 2014

  • Courtyard by Marriott

    hotel plus parking -- all went exactly as planned. very good as ever.

    Mr Tunnah 09 Dec, 2014