Gatwick Crowne Plaza Reviews Page 2

Customer ratings and feedback
  • 684 Gatwick Crowne Plaza Reviews Pages ratings have an average of 86%
  • Terminal : All terminals
  • Star Rating :
  • Restaurant : Yes
  • Disabled Facilities : Yes
  • 86% of customers who left a review for the Gatwick Crowne Plaza Reviews Pages would book again
  • 684 customers have given an average rating of 4 out of 5
  • Crowne Plaza The room was only prepared for one person and was not to the same standard as a Premier Inn. The parking arrangement was however very good.

    Mr Cannell 11 Apr, 2017 4 out of 5

  • Crowne Plaza Yes, brilliant friendly helpful staff

    Mrs Cooper 09 Apr, 2017 5 out of 5

  • Crowne Plaza The parking and hotel arrangements worked smoothly. Hotel staff were friendly and efficient. Room was clean and comfortable.

    Mrs Hitchen 27 Mar, 2017 5 out of 5

  • Crowne Plaza The parking and hotel arrangements worked smoothly. Hotel staff were friendly and efficient. Room was clean and comfortable.

    Mrs Hitchen 27 Mar, 2017 5 out of 5

  • Crowne Plaza Yes to all of the above

    Mr Hickey 04 Sep, 2016 5 out of 5

  • Crowne Plaza All went smoothly. Hotel clean and tidy, bar food good although with one meal at £13-50 and one at £14-50, the overall cost of £51-00 means the two glasses of red wine were a bit expensive.
    On our return there was only a very short walk from the terminal to pick up the car.

    Mr Munford 21 Aug, 2016 5 out of 5

  • Crowne Plaza Very helpful

    Mr Kelly 21 Aug, 2016 5 out of 5

  • Crowne Plaza It all worked perfectly well. We arrived early enough to enjoy a bar snack before heading to bed. Departure was easy with the taxi they booked for us.

    Mrs Bradley 15 Aug, 2016 5 out of 5

  • Crowne Plaza Our room was up a lift a walk through the corridors and then down another lift... Not very convenient with luggage for a 3 week holiday. It took us 10 minutes to walk to our room laden with bags. There was no luggage carts or help available. Room was nice and clean and bus very easy to get to airport. If we had known about the walk to our room and navigating two lifts and a corridor to get there we would have definitely chosen a different hotel.

    Mr Bobinr 13 Aug, 2016 1 out of 5

  • Crowne Plaza Service was good, Hotel was fine, and the car collection and pick up worked a treat. A tad expensive maybe, but worth the convenience of collecting your car at the airport.

    Mr Jenkins 03 Aug, 2016 4 out of 5

  • Crowne Plaza Room was far smaller than expected

    Ms Duthie 25 Jul, 2016 2 out of 5

  • Crowne Plaza Another. Overnight stay in a comfort able hotel Easy parking and taxi transfer

    Mr Burgess 16 Jul, 2016 5 out of 5

  • Crowne Plaza everything was great and all the staff were friendly and helpful

    Mrs Blake 22 Jun, 2016 4 out of 5

  • Crowne Plaza Noisy air conditioning and room looked tired

    Mr Green 26 Jun, 2016 3 out of 5

  • Crowne Plaza Hotel room and restaurant/bar good. Car parking and collecting arrangements very good. Great value for money

    Mr Fereday 25 Jun, 2016 5 out of 5

  • Crowne Plaza Everything as described, a good way to start your holiday

    Mr Dutson 18 Jun, 2016 5 out of 5

  • Crowne Plaza Everything was perfect

    Ms Rai 12 Jun, 2016 5 out of 5

  • Crowne Plaza everything was spot on,car pick up was great

    Mrs Alward 30 May, 2016 5 out of 5

  • Crowne Plaza Yes it went very smooth thank you all was as it should be and the staff were very helpful

    Mrs Cox 27 May, 2016 5 out of 5

  • Crowne Plaza The drinks waiter could do with some training ( he poured the wine into the glass to the top and never returned). I had to send my main course back as it was dry and tough. I chose a different dish and had to send that back as well as was inedible. At 11pm as we climbed into be we discovered that the curtains did not close properly and let in the light that was being used to illuminate the hotel. You could hear water running around the pipes in the hotel and the pillows were very lumpy. Not good if you have to get up at 3:30am. By the time we found out the room had all these issues we were in our PJ's and were desperate to get at least 1 hours sleep before travelling

    Mrs Strong 17 May, 2016 1 out of 5

  • Crowne Plaza No problems at all

    Miss Farmer 31 Mar, 2016 5 out of 5

  • Crowne Plaza Yes

    Mr Allcoat 26 Mar, 2016 5 out of 5

  • Crowne Plaza convenient and comfortable

    Mr Brewer 19 Feb, 2016 5 out of 5

  • Crowne Plaza Comfortable and enjoyable start to a trip abroad at a very reasonable price.

    Mrs Morris 14 Feb, 2016 5 out of 5

  • Crowne Plaza Nice 4 star standard

    Mr Thompson 30 Jan, 2016 5 out of 5

  • Crowne Plaza Plenty of parking space.smooth check in and staff helpful with taxi bookend and refreshments even though it was New Year's Eve and busy

    Mr Burgess 16 Jan, 2016 5 out of 5

  • Crowne Plaza Perfect

    Mr Lawson 09 Jan, 2016 5 out of 5

  • Crowne Plaza everything was as we expected

    Mr Lamper 08 Dec, 2015 4 out of 5

  • Crowne Plaza Excellent hotel, and the meet & greet as especially welcome after a night flight, the car was ready and waiting.

    Mrs Haines 28 Nov, 2015 5 out of 5

  • Crowne Plaza Everything to tip top

    Mrs Bell 26 Sep, 2015 5 out of 5

  • Crowne Plaza Every thing went without a hitch

    Mr Tidman 19 Sep, 2015 5 out of 5

  • Crowne Plaza All arrangements ran very smoothly

    Miss Waddingham 21 Sep, 2015 5 out of 5

  • Crowne Plaza Everything worked very well

    Mr Walker 20 Sep, 2015 5 out of 5

  • Crowne Plaza Room adequate for the one night we stayed, staff we're very helpful, reception desk seemed overwhelmed with patrons when we arrived, restaurant food was very good.

    Mr Phillips 23 Mar, 2015 5 out of 5

  • Crowne Plaza Hotel lovely, smooth check in /out and good taxi service. Pick you p from airport could have been better, took ages to get keys and they didn't pre pay the way exit barrier for the car park until I asked.

    Mrs Grindrod 15 Mar, 2015 4 out of 5

  • Crowne Plaza Everything great

    Mrs Ahrens 20 Jan, 2015 5 out of 5

  • Crowne Plaza excellent hotel and car pick up and drop off was perfect

    Miss Speller 07 Nov, 2014 4 out of 5

  • Crowne Plaza Better sign posting when collecting the car on arrival

    Miss Linnett 06 Jan, 2014 5 out of 5

  • Crowne Plaza We had no problems, everything was exactly as promissed. Very happy with our experience. Will use again.

    Mr Collard 28 Aug, 2013 5 out of 5

  • Crowne Plaza It was very busy at the desk and there was a bit of wait but the staff were helpful and friendly and handing the car back was very smooth

    Mrs Pizey 02 Jul, 2013 5 out of 5

  • Crowne Plaza Everything went very smoothly, staff at the hotel were excellent, and the young man who delivered our car to Gatwick was very courteous.

    Mrs Evans 01 Jul, 2013 5 out of 5

  • Crowne Plaza Standard of meals in the restaurant was poor. Staff in general were very helpful, happy and willing to please.

    Mr Miller 18 Jun, 2013 4 out of 5

  • Crowne Plaza Staff very helpful and friendly

    Mrs Hearn 17 Jun, 2013 5 out of 5

  • Crowne Plaza Everything went like a dream. Couldn't fault anything.

    Mrs Coteman 03 Jun, 2013 5 out of 5

  • Crowne Plaza The staff were excellent, extremely helpful, they listened to suggestions of how they could meet my requirements and went that bit extra assist us.

    Miss Metcalfe 25 Apr, 2013 5 out of 5

  • Crowne Plaza Very efficient service, The Crowne Plaza at Gatwick was excellent and the meet and greet reduced the stress levels when returning with all our luggage and equipment from our ski trip. Will do the same again next year.

    Mr/S Mallett 21 Apr, 2013 5 out of 5

  • Crowne Plaza All as described

    Mr Procter 23 Jan, 2013 5 out of 5

  • Crowne Plaza excellent service from customer adviser when I needed to change my hotel and no surcharge for doing it

    Mr Clarke 17 Jan, 2013 5 out of 5

  • Crowne Plaza Yes, everything was as expected and went according to plan. The staff were helpful and pleasant.

    Mrs Cook 07 Jan, 2013 4 out of 5

  • Crowne Plaza Very pleased with service, shall definitely use again

    Ms Marston 02 Jan, 2013 5 out of 5

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