Reviews of the Gatwick Airport Moat House


Sourced from the crowd

86% of customers who left a review for the Best Western Moat House Gatwick with free wifi would book again
126 customers have given an average rating of 4 out of 5

  • "we were pleasantly surprised how easy it all was facilities good."
    Ms Bigwood, 19 May 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Best Western, Gatwick - clean and with good staff and service. I would use this hotel again."
    Ms Wood, 16 May 2012

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "staff helpful and allowed early check in"
    Mr Morgan, 16 May 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "The Hotel I booked was exactly as expected."
    Mr James, 09 May 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Just an overnight stay at the airport - all fine."
    Mr Orme, 09 May 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "staff are always pleasant and helpful"
    Miss Kendall, 08 May 2012

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Everything was as you described and it was also good value for money."
    Mr West, 03 May 2012

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Good value for an overnight stay near an airport. Room was a bit warm but OK."
    Mr Jones, 29 Mar 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "staff friendly, efficient and helpful"
    Mr Gawne, 16 Mar 2012

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Yes all went very smoothly. Your directions were good and the staff helpful and friendly"
    Mrs Baynes, 10 Mar 2012

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "staff at hotel where very helpful and polite, beds and pillows where very comfortable, would recommend using holiday extras"
    Ms Mcknight, 02 Mar 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "great hotel at the airport"
    Mr Fairhead, 20 Feb 2012

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Everything was as described despite we did not use the facilities e.g restaurant"
    Mr Thomas, 24 Nov 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "The whole experience was excellent, the staff at the best western were fantastic especially the woman behind the bar in the lounge area who pointed out all the savings to be made using the vouchers found in our rooms"
    Miss Bachelor, 06 Nov 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Hotel was great, resort brilliant"
    Miss Morgan, 25 Sep 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Everyone was very helpful and a very comfortable room. Meal in restaurant was also very good."
    Mrs Squibb, 20 Sep 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Good"
    Mr Lovecy, 17 Sep 2011

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Absolutely as described"
    Mr Gosden, 17 Sep 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "We had a double bed but I think all 'doubles' should actually be 6ft wide. Next time I will book a twin for comfort."
    Mr Davis, 12 Sep 2011

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Very helpful receptionist at the London Gatwick Best Western Moat House. This receptionist was very personable and willing to help everyone. Hotel was close to the airport (5 minute shuttle) with shuttle running conveniently every 30 mins."
    Miss Richardson, 27 Jul 2011

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Excellent service all round"
    Ms Black, 13 Jul 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "everything was great, apart from the prices at the restaurant."
    Miss Tselempi, 04 May 2011

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "A great location prior to flying to the Far East, easy walking into Horley for an evening out with some good real ale pubs and food."
    Mrs Gallagher, 16 Apr 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Excellent accommodation and service will stay with you again when next in London. Thank you"
    Mrs Chang, 02 Apr 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "excellent value for money"
    Mrs Whitby, 27 Mar 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Everything was amazing. Such helpful staff."
    Mrs Ritchie, 23 Mar 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "very pleased would book again"
    Mrs Spearman, 14 Mar 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "The Hotel was fine and the bus to the airport was on time. It's a pity it was such a short stay"
    Mr Draper, 14 Mar 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Always value for money and good quality"
    Miss Wilmott, 13 Mar 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Excellent hotel. Shuttle bus very useful."
    Mrs Swan, 06 Jan 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Excellent hotel. Shuttle bus very useful."
    Mrs Swan, 06 Jan 2011

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Pleased with service"
    Mr O'kane, 20 Dec 2010

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "The hotel cost us double what it would have if we'd just gone direct to best Western. We paid £20 each for dinner and it wasn't worth it"
    Mrs Inglis, 18 Nov 2010

    Best Western Moat House Gatwick with free wifi
    1 out of 5

  • "Staff very helpful."
    Mrs Bailey, 11 Oct 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Best Western looked after me very well, the room was comfortable, transport to and from Gatwick airport simple. There was a mix up over my evening meal and the restaurant manager was very helpful I cancelled my meal because it was too late, he refunded my"
    Mrs Tait, 06 Oct 2010

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "This is my third time using your services and it was a big help to arrive and depart for the airport in a relaxing mood.Perfect start for the journey.Thanks a lot"
    Mrs Neveu, 02 Oct 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "yes everything was fine, thank you"
    Mrs Farley, 27 Sep 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "As usual I was very satisfied with both the servie and price i received from Holiday Extras"
    Mr Webster, 21 Sep 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Room overheated, no air con available and food pretty dire in the evening. Breakfast was OK."
    Mrs Whitehorn, 28 Aug 2010

    Best Western Moat House Gatwick with free wifi
    3 out of 5

  • "All ran perfectly, including putting right my mistake on dates!"
    Mr Pope, 27 Aug 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "Hotel was as described but I am glad that i booked the restaurant as if I hadn't i wouldn't have been able to have got a table as they had a large external booking."
    Ms Stannett, 26 Aug 2010

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "Hotel and room were as described, with reception staff helpful when a problem arose with the plumbing in the room. This remedied itself but I was offered another room immediately/the reassurance that if I wished to move it was not a problem.
    However, d"

    Mrs Kirkpatrick, 09 Aug 2010

    Best Western Moat House Gatwick with free wifi
    4 out of 5

  • "The dinner we had was very good but the room was stifling hot as the air conditioning was not up to the mark."
    Mr Mayhew, 30 Jul 2010

    Best Western Moat House Gatwick with free wifi
    3 out of 5

  • "Very pleased with Moat House hotel. Good value. Comfortable room, & staff friendly & helpful. Convenient transport to airport. Problem with faulty razor socket sorted out straight away."
    Mr Mathrick, 07 Jun 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "excellent"
    Mrs Smith, 04 Jun 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "I was extremely satisfied with your service. Everything was exactly as stated. I ordered on line one day and the tickets were in my house within 24 hours. Couldn't be better. I was particula5rly pleased with the refund and re-issue of new tickets due t"
    Mrs Dawe, 29 May 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "I was very satisfied with the services offered and will continue to use your services again as everything went smoothly.Well done again"
    Mrs Neveu, 06 Apr 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

  • "The rooms were too small and I pre-paid for a 3 course meal. When we arrived at the restaurant we had to pick our meals and make sure they tallied under the price I paid. "
    Mrs Denvir, 28 Mar 2010

    Best Western Moat House Gatwick with free wifi
    3 out of 5

  • "comfortable over night stay , bar reasonably priced although not much choice in lagers , but overall met the needs and requirements"
    Mr Thompson, 10 Mar 2010

    Best Western Moat House Gatwick with free wifi
    5 out of 5

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