Luton Ibis Customer Reviews Page 3

82% of customers who left a review for the Ibis would book again
1487 customers have given an average rating of 4 out of 5

"We were really surprised at how nice the room was and even more surprised at the quality of the food and drink in the restaurant, staff were very attentive and a really relaxed comfortable atmosphere"
Mrs Phillips, 23 Sep 2017

Ibis
4 out of 5
"Perfect for an early flight. Hotel was exactly what you'd want, soundproof and practical (plus a bar downstairs!) Transfers from car park to airport/hotel were great, and an easy walk to the airport if you are flying during the early hours and can't take the bus."
Mr Deeks, 19 Sep 2017

Ibis
5 out of 5
"All excellent"
Mrs Cooper, 17 Sep 2017

Ibis
4 out of 5
"everyone was very helpful"
Mrs Rodgers, 14 Sep 2017

Ibis
4 out of 5
"Your service was excellent. Very efficient. Friendly, helpful staff.
Thank you. :-)"
Mrs Consterdine, 05 Sep 2017

Ibis
5 out of 5
"Yes ! It was a bit of s trek from the bus stop if one has any mobility issues !"
Mr Watson, 17 Aug 2017

Ibis
4 out of 5
"Easy to find. Clean and comfortable. Able to have a meal on site."
Mr Mussett, 16 Aug 2017

Ibis
5 out of 5
"Yes but It was quite a long walk to the pick up point and had it been raining we would have got wet as there ws no where to shelter"
Mrs Glauert, 14 Aug 2017

Ibis
4 out of 5
"We were disappointed with our booking with you as it was. It made clear when we booked that the parking was not on site near the ibis hotel but a mins drive away. We booked it thinking it was all local. When we checked into the hotel we were told by reception that a lot of people have the same problem when booking with you. Ibis had parking on site that we could have parked with which was nearer to he airport. Next time I'm more likely to book direct with ibis for ease"
Miss Elander, 13 Aug 2017

Ibis
3 out of 5
"When we arrived we were checked in straight away. Which I was very happy about after travelling for a long period of time with a baby.
But when we got into our room. Their was no cot. After booking one in.
So we then went downstairs and spoke to the member of staff who handed us a travel cot. Which was then broken. So we then had to go and speak to them again."
Miss Maclaren, 14 Aug 2017

Ibis
2 out of 5
"No proper check in desk did not look clean bathroom plastic sphere"
Mr Thompson, 16 Jul 2017

Ibis
1 out of 5
"everything worked well"
Mr Waldron-Lynch, 18 Jun 2017

Ibis
5 out of 5
"At the start of the holiday the parking coupon didn't work and the bus driver was less than helpful but it was still a good service and I would use it again"
Mr Dickson, 09 Jun 2017

Ibis
4 out of 5
"Everything was fine. Check in, room, restaurant. Second time for us."
Mrs Barcock, 05 Jun 2017

Ibis
5 out of 5
"Everything was fine. Check in, room, restaurant. Second time for us."
Mrs Barcock, 05 Jun 2017

Ibis
5 out of 5
"We were most satisfied with both accomodation and parking facilities./Our many years of service with you bares testomy to that fact and will continue, thank you"
Mr Harrison, 03 Jun 2017

Ibis
5 out of 5
"We were most satisfied with both accomodation and parking facilities./Our many years of service with you bares testomy to that fact and will continue, thank you"
Mr Harrison, 03 Jun 2017

Ibis
5 out of 5
"Perfectly acceptable hotel for overnight before an early flight...nothing special but all aspects worked and quiet."
Mr Dain, 01 Jun 2017

Ibis
4 out of 5
"Perfectly acceptable hotel for overnight before an early flight...nothing special but all aspects worked and quiet."
Mr Dain, 01 Jun 2017

Ibis
4 out of 5
"Everything fine"
Mrs Ward, 01 Jun 2017

Ibis
4 out of 5
"Everything fine"
Mrs Ward, 01 Jun 2017

Ibis
4 out of 5
"My car had miles more when I picked it up and no desiel, so no I wouldnt be useing your service again."
Mr Phillips, 30 May 2017

Ibis
1 out of 5
"Staff extremely helpful. Service exactly as discribed. Would highly recommend. Particularly having vechicle brought to airport at end of holiday"
Mrs Watts, 25 May 2017

Ibis
5 out of 5
"Staff were great. Restaurant was good. Could do with more milk in the rooms for tea and coffee."
Mr Jalland, 25 May 2017

Ibis
4 out of 5
"Staff extremely helpful. Service exactly as discribed. Would highly recommend. Particularly having vechicle brought to airport at end of holiday"
Mrs Watts, 25 May 2017

Ibis
5 out of 5
"The hotel and parking were excellent. However the information said that a bus was available to the airport hours a day. This was not the case. They only started at 5 am which was too late for us. We had a taxi but the information needs to be corrected."
Mr Thompson, 21 May 2017

Ibis
4 out of 5
"The hotel and parking were excellent. However the information said that a bus was available to the airport hours a day. This was not the case. They only started at 5 am which was too late for us. We had a taxi but the information needs to be corrected."
Mr Thompson, 21 May 2017

Ibis
4 out of 5
"Did not like hotel"
Mr Rayner, 21 May 2017

Ibis
4 out of 5
"Did not like hotel"
Mr Rayner, 21 May 2017

Ibis
4 out of 5
"Efficient and organised system. Well done"
Mrs Hooker, 10 May 2017

Ibis
5 out of 5
"Very smooth. Everything as described. Clean, comfortable facilities. I deal for staying before flying."
Mrs Lilley, 16 Apr 2017

Ibis
3 out of 5
"Everything was as expected, staff helpful and courteous. Everything was ready and on time."
Ms Cross, 16 Apr 2017

Ibis
5 out of 5
"The wait for the Bus on our return journey was well over min"
Mr Pinnion, 08 Apr 2017

Ibis
3 out of 5
"Very friendly reception staff. Room very clean bed comfortable. Alarm call in morning on time . Shuttle bus to airport 2mins along road but we decided to walk. Took about mins. Easy way to start your holiday/trip when you have an early flight."
Mrs Kidman, 08 Apr 2017

Ibis
5 out of 5
"Staff very friendly. Booking in was easy"
Mr Pexman, 02 Apr 2017

Ibis
4 out of 5
"Airparks staff super, Ibis just what was wanted and the fish and chip excellent.
Luton airport, never again, until there is some seating in the departure lounge"
Mr Dilks, 29 Mar 2017

Ibis
4 out of 5
"All was as described the only complaint was that they didn't make it clear they had a bar menu and see restaurant menu. Nearly went elsewhere to eat. Glad we didn't as the food was very good."
Mr Callaghan, 13 Jan 2017

Ibis
5 out of 5
"Rooms were small ( for an Ibis )noisy during the night, food poor, staff helpful but overall a poor experience."
Mr Harrison, 12 Dec 2016

Ibis
1 out of 5
"Hotel was good and what we expected. Not too bad a walk to the terminals either. Would definitely use again"
Mr Endersby, 27 Nov 2016

Ibis
5 out of 5
"Yes. It all worked as booked."
Mr Kingston, 12 Nov 2016

Ibis
3 out of 5
"Much better than our August visit. Got through security much quicker."
Mrs Saunders, 09 Nov 2016

Ibis
4 out of 5
"Good organisation and help. V pleased."
Mr Needler, 28 Oct 2016

Ibis
5 out of 5
"Hotel was good value nice meal"
Mr Grant, 24 Oct 2016

Ibis
5 out of 5
"Everything was fine for us thank you"
Mr Nelson, 15 Sep 2016

Ibis
5 out of 5
"Hotel (with parking)was very good for the price. We particularly liked the restaurant/bar; ideal for snacks and light meals"
Ms Hansen, 12 Sep 2016

Ibis
5 out of 5
"It was all very good"
Mrs Blatherwick, 03 Sep 2016

Ibis
5 out of 5
"Everything ran smoothly."
Mrs Harrison-Hall, 30 Aug 2016

Ibis
5 out of 5
"Staff helpful but the room was very small and cramped."
Ms Pardy, 22 Aug 2016

Ibis
4 out of 5
"Just Brilliant, as usual. Our 3rd visit to IBIS,Luton. So professional but friendly & relaxed. Heartily recommended."
Mr Smith, 07 Aug 2016

Ibis
5 out of 5
"Everything ran very smoothly, the Airparks at Luton was easy to find and the booking in and out process is very quick. The Ibis hotel at the airport was fine and gave easy access to the terminal."
Mr Moore, 04 Aug 2016

Ibis
5 out of 5