Manchester Airport Hotels Customer Feedback

Customer testimonials are direct responses to people's experiences using Manchester Airport Hotels services

• 94% of customers who left a review would book again
• 50 customers have given an average rating of 5 out of 5

really good service at a reasonable price especially with the parking included. Would definitely do it again
Mr Davison 17 Jan, 2008
I can recommend the Undercover Hotel at Manchester Airport, the service is excellent and the airport parking arrangements and transfers are well organised.
Mr Lyon 07 Jan, 2008
The web site was very simple to use, the savings were great for the quality of the hotel which was excellent. My 1st experience with holiday extras and very satisfied, I would recommend to anyone.
Mr Boyd 05 Jan, 2008
Excellent service and quick and easy to get to the airport!
Miss George 04 Jan, 2008
Excellent Hotel, excellent facilities, very friendly staff
Ms Halligan 04 Jan, 2008
excellent value
Miss Brumley 30 Dec, 2007
A 1st. Class experience with a 1ST Class service. The Reception staff were very efficient and informative. I have stayed at many hotels throughout my working career and this one rates near the top. We shall be staying again in April 2008 (still to make a reservation yet only arrived home this morning). Thanks from my wife and I. It all goes to give your holiday a better start.E. Tuplin
Mr Tuplin 15 Jan, 2008
enjoyed chinese restuarant at the Plaza and leaving the car and collection was excellent,we will be doing the same in near future,thanks,
Mr Boyd 24 Jan, 2008
Great service, even when the wrong date was booked by our mistake this was changed within minutes and in very short notice. Hotel was great although there was confusion on transfer back to hotel had to take a taxis but they paid. thanks will use and recommened again
Mrs Kerr 01 Jan, 2008
Very comfortable clean hotel transfer to and from airport was reliable quick and comfortable too and driver was helpfull with our luggage.
Mr Vaughan 23 Nov, 2007
airparks v.efficient, good service
Mr Lewis 20 Jan, 2008
great hotel good location .well organized transport to airport .no stress at all
Mr Lister 20 Jan, 2008
Very pleased with our stay with yourselves,the bed in the room was the most comfortable we have ever slept in and when ever we fly from manchester we will be staying with yourselves.A great start to a wonderfull holiday.
Mr Robinson 19 Jan, 2008
extremely please with the service provided and will be using you service again in the next few weeks.
Mr Darroch 21 Jan, 2008
Location of the hotel is excellent, adjacent to the motorway and ashort taxi ride to the airport. Only thing i did not like was the lack of late check out facilities. We had a night flight and didn't arrive until 5am and we still had to be out for 12,otherwise the hotel fine.
Mr Paterson 20 Jan, 2008
good value, great service, nice room!
Mr Williamns 14 Jan, 2008
Signage in the car park at Crowne Plaza Manchester Airport needs improving i.e the area your car has been parked in
Mr Lane 03 Jan, 2008
Well worth the money
Mr Scorgie 16 Jan, 2008
Could not fault their service.
Mr Stout 26 Nov, 2007
WE BOOKED THIS AS AN OPTION TO CAR PARKING WHILE WE WERE AWAY ON HOLIDAY. WE FOUND THE HOTEL VERY RELAXING AND FELT TOTALLY RELAXED BEFORE GOING AWAY IT TOOK AWAY ALL THE STRESS OF GETTING TO THE AIRPORT ON TIME. I WOULD HIGHLY RECOMMEND IT TO MY FRIENDS AND WILL DO IT AGAIN. THANKS
Mrs Clarke 18 Jan, 2008
Excellent value, efficient service
Mr Keddie 18 Jan, 2008
I would like to say that the staff and the room we had at the hilton were really nice and helpfull. they only downside i would say was the meals I'm not into fancy a-la- cart menu's or complicated sandwiches so it would have been nice to be able to eat a normal meal.
Mr Adamson 10 Jan, 2008
Thought it was an excellent deal. Very good value and we will be using the service again. the only problem we had was that the driver forgot to tell us that our car had been moved to the front of the hotel so my husband got a bit wet looking for it! Otherwise everyone was very helpful, friendly and efficient and prompt - when we 'phoned from the airport the driver said he'd be there in 20m minutes - and he was.
Dr Jones-Maher 02 Jan, 2008
Accommodation and evening meal on return couldn't be faulted. We would certainly place a booking with you in similar circumstances.
Mr Hill 01 Feb, 2008
Excellent service, everything ran really smoothly
Mr Williams 19 Jan, 2008
Having stayed on New Years Eve at the Quality Inn Altringham, I was expecting inflated rates. We we extremely pleased with the rate and with the parking arrangements!!
Ms Mason 14 Jan, 2008
All good.
Mr Nawaz 09 Jan, 2008
Great value for money my family and I were delighted with the whole experence
Mr Hogg 28 Jul, 2007
welcome was great ,room clean and leaving our car was easy thankyou
Mrs Hayllar 12 Jan, 2008
Felt we had to wait a long time for transfer to hotel
Mrs Bell 25 Mar, 2008
The hotel staff were friendly and helpful and the accomodation was more than adequate for my over night stay prior to a long haul flight abroad. I was able to have a lovely meal, relax in the friendly atmosphere in the hotel and not worry about my car being left in the secure parking area. Brilliant!
Ms Jamieson 26 Jan, 2008
Overall experience great. Instructions, directions and procedure for taking the car to the airport, parking and later collection were very clear. Only concern was that the hotel had apparently not received the booking confirmation from Holiday Extras and that this was "not unusual" according to them. No problem because there were lots of rooms available, but this would make me slightly concerned about any future booking. I would use you again because of the overall experience, but suggest you might like to look into this one. I would probably feel the need to call the hotel myself in future to check the booking.
Mr Beagley 03 Jan, 2008
Really good family room - 5 beds, 3 TV's & lots of tea and coffee - really helpfull and polite staff. Makes travelling with 3 kids less of a nightmare.
Mr Williams 09 Jan, 2008
had a great stay
Mr Beasant 22 Jan, 2008
Excellent Value for money. I would definitely use Cresta Court again prior to holidays or business trips.
Mr Covill-Lane 18 Jan, 2008
ensure coach company are aware of guests luggage & advise customers that it's their responsibility to advise reception that they need transfer to airport(I did this but other's di
Mrs Battersby 17 Jan, 2008
excellent,easy, will use again
Miss Mccluskey 13 Jan, 2008
The service was excellent, my only reason not giving it a 10 was that the hotel room was very small, however this is not that important with an airport one night stay, but I hvae stayed at other hotels at Manchester airport with bigger rooms.
Mrs Gittins 04 Jan, 2008
It was a very pleasant start to our holiday. The hotel was very relaxing and took a lot of stress out of our holiday. Thank you
Mr Collins 03 Jan, 2008
Distance between hotel and car park when not familiar with the area would be a consideration for the future. Hotel room very basic but adequate. Staff at hotel and car park helpful.
Mr Mckay 30 Dec, 2007
Entirely satisfactory experience.
Mr Gourlay 21 Nov, 2007
although a fire alarm went off as soon as we got to our room, everything went efficiently to get us back in the hotel asap
Mrs Hoxworth 16 Mar, 2008
Glad we chose the Hilton, excellant room and the added bonus of car parking with peace of mind security, will certainly start our next holiday with the manchester airport Hilton.
Mr Magola 12 Jan, 2008
Very good say. Staying again Sat 2 Feb.
Mr Bramley 31 Jan, 2008
Super efficient service, will certainly consider holiday extras again, well done!!
Mr Hereford 20 Jan, 2008
I have always been pleased with holidays either it being airport parking or lounge and now that I have experienced you hotel deal I wouldnt use any other now thank you
Mr Fajan 18 Jan, 2008
Quality Product. First class information provided with excellent back up.
Mr Coupland 11 Jan, 2008
Very comfortable & convenient
Mr Salmon 09 Jan, 2008
It was great, thanks!
Miss Walker 08 Jan, 2008
Your services are second to none
Mr Jessamine 06 Jan, 2008

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