Britannia Hotel Newcastle Airport
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82% of customers who left a review for the Britannia would book again
598 customers have given an average rating of
- "The hotel was so convenient near the airport.The staff were very helpful
Would use again"
Mrs Darby, 09 Sep 2022Britannia
5 out of 5 - "All went well and staff very helpful."
Mrs Barnes, 17 Aug 2022Britannia
5 out of 5 - "Reception very helpful,quick check in
Room ..clean .plain and simple.everything you would need
Location fantastic
Bar good but didn't take cash this time which was really annoying,maybe a temporary thing
Used the hotel 3 times since April .brilliant for airport"
Mrs Bennett, 13 Aug 2022Britannia
5 out of 5 - "Everything was good"
Mrs Hodgson, 26 Jun 2022Britannia
5 out of 5 - "Hotel is quite dated, bathroom very tired, couldn’t get shower to work. Still good value for an early flight."
Mrs Philipson, 10 May 2022Britannia
5 out of 5 - "We have used this hotel a few times friendly staff ideal location comfy clean room and lovely bar meal cant fault it."
Mr Gaffney, 28 Apr 2022Britannia
5 out of 5 - "It was a nice hotel staff lovely"
Mrs Coats, 16 Apr 2022Britannia
5 out of 5 - "The Britannia Hotel at Newcastle Airport is no-frilles but value-for-money hotel for pre- or post-travel one-night stopovers. You don't even need to show your booking form and the staff are very efficient"
Mrs Elliott, 09 Feb 2022Britannia
1 out of 5 - "Everything was perfect"
Mr Lindsay, 21 Nov 2021Britannia
5 out of 5 - "Room was very cold, we didn't discover the window was open until the morning when we got up. Mattress on the bed was really dirty, with a topper on top to cover it up, bugs in the room climbing up the curtain."
Mrs Croy, 07 Nov 2021Britannia
1 out of 5 - "Exactly as described"
Mrs Marram, 21 Oct 2021Britannia
5 out of 5 - "Holiday extras are really great,
Hotel was absolutely disgusting, I've put a complaint in with yourselves via online chat, hotel room was dirty, covered in mould and unfit for human habitation"
Mr Price, 21 Oct 2021Britannia
1 out of 5 - "Early flight so stayed at airport hotel,"
Mr Crowe, 02 Oct 2021Britannia
4 out of 5 - "Good facilities
No frills as suggested in the price but very comfortable and clean and also a nice evening meal with a lot of variety
All in all well worth it and the location for airport was great
Would definitely stay again"
Mr Ward, 26 Oct 2020Britannia
5 out of 5 - "Helpful friendly staff ,great location for our needs clean & comfortable"
Mrs Hide, 18 Oct 2020Britannia
5 out of 5 - "Staff were friendly hotel was dated but nice room had everything we wanted. The food was of a good quality and nicely presented"
Frau Galinski, 31 Oct 2019Britannia
5 out of 5 - "Staff were very helpful, as when we arrived on 22/10/19 they had no record of our booking, which was made in June. The receptionist quickly rebooked us in, but not the room we had booked. Holiday extras really messed up there, they had booked us in for 22/10/18 instead.. not very professional in my opinion. I had booked 3 rooms and they mucked up mine!"
Mrs Stewart, 29 Oct 2019Britannia
4 out of 5 - "Staff were very helpful, as when we arrived on 22/10/19 they had no record of our booking, which was made in June. The receptionist quickly rebooked us in, but not the room we had booked. Holiday extras really messed up there, they had booked us in for 22/10/18 instead.. not very professional in my opinion. I had booked 3 rooms and they mucked up mine!"
Mrs Stewart, 29 Oct 2019Britannia
4 out of 5 - "Have stayed at Brittania before but this time was not very good. Cleanliness was good but the radiator in our room would not turn off so consequently was very hot the receptionist I complained to supplied us with a fan and said she would report it, there was no mention of moving rooms as they were very busy. Also by the time we wanted a shower there was no hot water and because of heat and noise of the fan we did not get much sleep."
Frau Merkel, 17 May 2019Britannia
2 out of 5 - "Brilliant not to far to walk to the airportl"
Miss Walton, 19 Mar 2019Britannia
5 out of 5 - "It was great to have a hotel at the airport before and after our flight"
Mrs Nielson, 26 Feb 2019Britannia
5 out of 5 - "Had difficulty finding the hotel as it is not sign posted from the airport. Wandering around with cases at 2 AM is not my ideal end to a holiday. Check in staff said a lot of customers said this as the Airport would not allow signage. Staff were helpful and breakfast was good, however the hotel facilities and decor are very old and in poor condition. It badly needs a make over. And I could not recommend it and would not use it again."
Mr Liddle, 21 Jan 2019Britannia
3 out of 5 - "Our stay at the Britannia was very comfortable. Staff were very helpful and the meal was fine."
Mrs Costello, 12 Jan 2019Britannia
5 out of 5 - "To start with the booking was wrong I had booked a room with dinner which was on my email when we arrived it said we had booked breakfast not dinner they eventually sorted it out, we were then given a disabled room on the ground floor which was obviously only meant for a single traveller there was no bedside tables a phone stuck up on the wall above the bed and no room to get around the other side of the bed it was terrible, they did move us eventually after complaining to reception. I have booked this hotel many times through holiday extras and I would never do so again"
Mrs Bell, 04 Oct 2018Britannia
1 out of 5 - "Comfortable stay and good evening meal before proceeding to airport at 4.30 a.m. Thank you."
Mr Mowle, 17 Sep 2018Britannia
4 out of 5 - "overnight accommodation before outward and after return flights with car parking for three weeks. Staff at Britannia Hotel are most welcoming and very helpful. Breakfast more than adequate. We usually arrange a stop-over here. Prices are good! We were actually six hours late arriving back from holiday. They were still waiting for us!"
Mrs Grant, 14 May 2018Britannia
5 out of 5 - "the hotel was fine. a pity we could not get into the room before 2 o`clock ."
Mr Scott, 20 Mar 2018Britannia
4 out of 5 - "Great hotel and great food for such a cheap price. Definitely worth it to take the stress out of getting to the airport for morning flight! Would definitely recommend."
Miss Mcmann, 19 Mar 2018Britannia
5 out of 5 - "Due to all the roads from Carlisle to Newcastle being closed due to snow we were unable to travel"
Mr Mclaren, 16 Mar 2018Britannia
4 out of 5 - "Facilities were fine and the staff very friendly. Was a bit cold in the bar area."
Mr Power, 14 Feb 2018Britannia
4 out of 5 - "Very nice hotel, nice staff, good food"
Mrs Henderson, 17 Dec 2017Britannia
5 out of 5 - "Everything went smoothly. Receptionist was very pleasant as was the barman."
Ms Robson, 08 Dec 2017Britannia
5 out of 5 - "Everything was fine at the hotel."
Mrs Sharp, 28 Nov 2017Britannia
5 out of 5 - "Straightforward check in with polite and efficient staff."
Mr Hancox, 26 Nov 2017Britannia
5 out of 5 - "Staff helpful rooms clean great for airport"
Mr Good, 31 Oct 2017Britannia
5 out of 5 - "The staff on the front desk are not helpful and complained the next morning before leaving the said I would a email from them but heard nothing from them not happy"
Mr Hogarth, 30 Oct 2017Britannia
1 out of 5 - "The proximity to the airport was very convenient. The staff were very helpful and lovely. The price was reasonable, however the hotel is tired and dated."
Mrs Clegg, 12 Oct 2017Britannia
4 out of 5 - "Food in the bar not good ."
Mr Anderson, 04 Oct 2017Britannia
2 out of 5 - "Staff friendly and helpful.hotel bit dated but clean .easy parking and walk to terminal no noise and a good stay"
Miss Hurlstone, 06 Sep 2017Britannia
5 out of 5 - "Everything was fine at the hotel and the staff were very friendly and helpful. We got a free bottle of wine with our lunch so that was a bonus, even though it gave me a headache!"
Mr Miller, 23 Jul 2017Britannia
5 out of 5 - "very pleased with my stay room was fine the evening meal and breakfast well worth the extra payment would use the hotel again for early morning flights"
Mrs Bell, 21 Jul 2017Britannia
5 out of 5 - "Rooms very run down and shabby, staff unhelpful and would not speak to me as I had booked through yourselves and not them direct. Spent night in tears. Currently missing with your help team."
Mrs Fleming, 20 Jul 2017Britannia
1 out of 5 - "Hotel was good for the price - no complaints."
Mr Grant, 16 Jul 2017Britannia
4 out of 5 - "Everything went smoothly. All staff were very helpful and friendly. However the hotel itself needs to be updated. Room was clean and a reasonable size. Can't praise the staff enough which made up for the hotel looking a bit tired."
Mrs Drummond, 05 Jul 2017Britannia
4 out of 5 - "Yes, the description was very accurate and the staff were very nice"
Mr Kennedy, 01 Jul 2017Britannia
5 out of 5 - "Every thing went well staff friendly food good and reasonably priced 2nd time booked would book again"
Mrs Thompson, 10 May 2017Britannia
5 out of 5 - "Hotel seemed old and didn't smell very good. Service in the restaurant was really slow and table wasn't clean.
Booking through this site wasn't very user friendly as somehow dates got mixed up !"
Mr Raine, 25 Apr 2017Britannia
1 out of 5 - "Rooms dated and in need of a makeover but served their purpose"
Mr Watson, 23 Apr 2017Britannia
4 out of 5 - "Rooms dated and in need of a makeover but served their purpose"
Mr Watson, 23 Apr 2017Britannia
4 out of 5
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