Heathrow Hoppa Information
The "Hotel Hoppa" buses operate to most Heathrow Airport hotels from Terminals 1,2 & 3.
There is a charge for this service of £10.00 per person return and £5.00 one way. Children under 5 travel free. Children between 5 and 15 go free if there is an accompanying adult for each child.
You can buy tickets from machines at the bus stop outside each terminal. and from the driver - the driver only takes UK cash. The ticket machines for the Heathrow airport Hoppa service will take debit and credit cards.
If you are flying from Terminal 4 and need an inter-terminal transfer, you can catch the Heathrow Express from Terminals 1,2 & 3 free of charge
We have listed the hotels, Heathrow hoppa service numbers and Transfer Times for your reference. Times shown are from Terminal 2. Hoppa services call at Terminal 3 five minutes after. And Terminal 1 eleven minutes after the times shown below. Click on the hotel name to get a quote for discounted airport Hotels at Heathrow airport.
Hotels | Hoppa Service | Transfer Times |
| Hilton Heathrow Airport | Walking Distance | Walking Distance |
| Radisson Edwardian | Heathrow Hoppa H3 | 0532, then every 12-15 mins until 2030 then every 20 mins until 2150 then 2209, 2228, 2247, 2325 | Holiday Inn M4 Jcn. 4 | Heathrow Hoppa H1 | 0532, then every 12-15 mins until 1700, then every 15-20 mins until 2228 then 2247, 2325 |
| The Crowne Plaza | Heathrow Hoppa H1 | 0532, then every 12-15 mins until 1700, then every 15- 20 mins until 2228 then 2247, 2325 |
| The Sheraton Skyline | Heathrow Hoppa H3 | 0532, then every 12-15 mins until 2030 then every 20 mins until 2150 then 2209, 2228, 2247, 2325 |
| The Sheraton Hotel | Heathrow Hoppa H4 | 0538, then every 12-15 mins until 2006 then 2036 then every 20 mins until 2156, 2215, 2234, 2253, 2331 |
| Heathrow Marriott | Heathrow Hoppa H3 | 0532, then every 12-15 mins until 2030, then every 20 mins until 2150, then 2209, 2228, 2247, 2325 |
| The Renaissance Hotel | Heathrow Hoppa: H2 | 0538 then every 12 mins until 2302 then 2326 |
| Thistle London Heathrow | Heathrow Hoppa H4 | 0538, then every 12-15 mins until 2006 then 2036 then every 20 mins until 2156, 2215, 2234, 2253, 2331 |
| The Holiday Inn Ariel | Heathrow Hoppa H6 | 0538, then every 12-15 mins until 2006 then 2036 then every 20 mins until 2156, 2215, 2234, 2253, 2331 | The Comfort Inn | Heathrow Hoppa H7 or H8 | 0545, 0635, 0720, 0800, 0840, 0935 then hourly until 1635, 1715, 1755, 1835, 1915, 1955, 2035, 2120, 2220 |
| The Quality Hotel | Heathrow Hoppa H5 & H7 | 0555, 0650, 0720, 0745, 0815, 0840, 0935 then hourly until 1635, 1725, 1825, 1920, 2010, 2055, 2120, 2220 |
| The Novotel Heathrow | Heathrow Hoppa H1 | 0532, then every 12-15 mins until 1700, then every 15-20 mins until 2228 then 2247, 2325 |
| The Heathrow Premier Inn | Heathrow Hoppa H6 | 0538, then every 12-15 mins until 2006 then 2036 then every 20 mins until 2156, 2215, 2234, 2253, 2331 |
| The Heathrow Ibis Hotel | Heathrow Hoppa H6 | 0538, then every 12-15 mins until 2006 then 2036 then every 20 mins until 2156, 2215, 2234, 2253, 2331 |
| The St Giles Hotel | Transfers run by hotel minibus | |
| The Master Robert Hotel | Transfers run by 24 hour taxi |
Heathrow Airport Contact Numbers Information
| Heathrow Airport Contacts | Telephone |
| Customs and Excise | +44 (0)208 910 3744 |
| British transport Police | +44 (0)20 8761 8071 |
| Chapel | +44 (0)20 8745 4261 |
| Information Desk | +44 (0)870 000 0123 |
| Foreign Currency | +44 (0)121 410 5105 |
| Business centre | 44 (0)20 8759 2434 |
| Left Luggage | +44 (0)20 8745 4599 |
| Lost property | +44 (0)20 8745 7727 |
| Medical services | +44 (0)20 8745 7047 |
| Police | +44 (0)208 897 7444 |
| Airport Extras | Telephone |
| Heathrow Airport Hotels | +44 (0)870 844 4000 |
| Heathrow Airport Limousine Hire | +44 (0)8000 637 1000 |
| Heathrow Airport Lounges | +44 (0)870 844 4000 |
| Heathrow Airport Parking | +44 (0)870 844 4000 |
| Travel contacts | Telephone |
| Airlinks Airport services | +44 (0) 8705 757 747 |
| Heathrow Express | +44 (0) 0845 600 1515. |
| National Rail enquiries | +44 (0)0845 748 4950 |
| Thameslink Trains | +44 (0) 020 7620 6333 |
| South East Trains | +44 (0) 8706 030 405 |
| National express coaches | +44 (0) 8705 757 747 |
| Taxis | +44 (0) 1403 266 666 |
Heathrow Airport Baggage Information
Airlines will let you know what their allowances are by various means:
If you have a ticket, the hold allowance will be printed on the ticket. Ticket wallets also contain general information about carry on bags.
On electronic tickets (e-tickets) baggage allowances are usually on the confirmation notice. Hand luggage allowances are also given on individual airline websites.
Overweight Baggage: If your hold baggage is heavier than the allowance, the airline is entitled to charge an excess baggage charge. If your cabin luggage is overweight or too big, you might be asked to check it in to the hold. If doing so takes your hold luggage above your hold baggage allowance, you might have to pay excess baggage charges. The best way to avoid any problems is to stick to the allowances.
The baggage allowances do vary from carrier to carrier. If in doubt check with your airline:
Hand luggage sizes vary but most airlines limit their carry-on bags to a range of 14" to 16" high, 21" to 24" wide, and 8" to 9" deep.
A 45" total (height+width+depth) can be used as a basic guideline
The standard allowance typically provides for a bag of up to a certain size plus one 'personal item' - a personal item may be :
Briefcase, Camera, Handbag/Purse, Laptop (in carry bag), Reading matter.
Heathrow Airport Security Information
We all know security measures at UK airports are tight. Seasoned travellers will be aware of the heightened airport security but if you fly less frequently what can you expect to find when you arrive at Heathrow Airport?
It is important to give yourself plenty of time for your check in at the airport. For long haul flights the check in is 2 or 3 hours prior to your flight. Give yourself longer! Everything takes longer than it used to at the airport, particularly during peak times. You can expect delays and long queues for check-in and screening. Allow extra time just in case of special circumstances.
Air travellers are limited to one carry-on bag and one personal item (such as a purse or briefcase) on all flights. When you are packing keep the climate of high security in mind. It's common sense - any item or hazardous substance that could cause danger or injury for others will not be allowed in you carry on bag. There are a few every day items that could be overlooked in your hand luggage.
Liquids Restriction Update
Passengers are able to take liquids through security check points again, however, some restrictions still apply. Individual containers of liquids must not exceed a maximum capacity of 100ml.
All containers must be presented for examination to security in a 'single, transparent, re-sealable plastic bag'. The re-sealable bag must not exceed a capacity of 1 litre or 20cm x 20cm.
Liquids Include:
|
Cabin Baggage Restrictions:
Each passenger can carry only one item of hand-luggage through the airport search point, with a maximum size of 56cm x 45cm x 25cm.
Please Note: Essential medicines or baby food can be carried on in larger volumes than 100ml, however, these items will be subject to authentication.
Some of the items not to pack in hand luggage:
Household cutlery, any knives, razor blades*, tools, scissors, hypodermic syringes *, knitting needles, corkscrews, and sporting bats.
These Items are OK in your hand luggage:
Cellular phones, walkman, notebook computer, non-metal nail files, *disposable razor, *syringes for personal medical use secured with caps, and medication in its original, labeled container, cane and umbrella (after it has been checked).
Pack jewellery, cash and laptop computers, in your carry-on baggage. Put undeveloped film and cameras with film in your carry-on bag. Checked baggage screening equipment will damage undeveloped film.
Expect to Have Your Bags Searched
Carry-on and checked bags are subject to being hand-searched, particularly if the contents can't be seen by the X-ray. Don't wrap gifts until you get there. Any sharp objects in checked baggage should be sheathed or securely wrapped to prevent injury to baggage handlers and inspectors. All airlines operating at Heathrow Airport will not accept any baggage weighing more than 32kg (70lbs).
You can avoid setting off the metal detectors by not wearing jewellery clothing, shoes, and accessories that contain metal.
Locked Suitcases
When you are travelling from the UK it is generally accepted that you lock your suitcase.
You may be called on to open up a bag where the contents are unclear.
If you are flying from the USA the Transportation Security Administration (TSA) asks that bags be left unlocked to make the job of security screeners easier and quicker.
The TSA has recently listed on its website ( www.tsa.gov ) a number of brand names- that have "accepted and recognised locks". These are locks that airport security screeners can open and relock. The list also contains the names of several makes of travel padlocks that screeners can open and relock.
Heathrow Airport Travel Tips
Plan ahead and try not to pack at the last minute. It only takes 1 banned item in your carry on or checked baggage to cause delays for you and possibly other passengers.
If you have a wait before your check-in - put your bags in the left luggage (Heathrow airport Left Luggage
+44 (0)20 8745 4599.). Do a bit of shopping or relax - never leave your luggage unattended at the airport.
If you have the prospect of a long haul flight you can book in at the Heathrow executive airport lounge. Wind down in the lounge after your check-in and security screening.
In emergency situations where there is danger to life or a crime in progress, call 999 - but if you have any non- urgent airport security enquiry or to report a crime that occurred earlier - please contact the Police for Heathrow Airport. Open every day between 6am - 10pm.