Servisair Lounge (Terminal 3)
"i wouldnt hesitste to use holiday extra again, if you have a problem they will sort it straight away. refunded me straight away when i ammended my booking. thank you" / 10
Mrs Garnham Mar 11, 2010
Servisair Lounge (Terminal 1)
"Very relaxing after a 13 hour flight from singapore to have a couple of hours away from the general airport bustle before final flight home to scotland. Extremely good value for money considering free coffee, refreshments, papers etc. Lounge environment very calm and of a very good standard a nd staff very helpful." / 10
Mrs Bruce Mar 03, 2010
4 Deck Lounge (Terminal 4)
"I was pleased I booked the Airport Lounge at Heathrow it made it a stress free no hassle 2 and a half hour wait for my flight. I would totally recommend it to anyone embarking on a long haul flight." / 10
Mr O'donahoo Feb 21, 2010
4 Deck Lounge (Terminal 4)
"Airport lounge was a very good idea preceeding our long-distance flight. We were able to relax in comfort, with refreshments provided." / 10
Mrs Dunton Dec 05, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"the lady on reception allowed me to enter the lounge an hour early as check in went smoother than anticipated & this was greatly appreciated" / 10
Mr Meredith Nov 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The first floor of the 'Holideck' Terminal 4 Heathrow was closed for refurbishment which we didn't know about. Therefore, the ground floor was extreamly busy and it was difficult to find somewhere to sit. The second floor veiwing area is all metal with a couple of stools, small area with no heating so quite cold even if you wanted to escape all the people downstairs. " / 10
Miss Edginton Nov 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"The only thing that I would comment is that it would be nice if a selection of sandwiches were available. i know there were crackers and cheese but I do not eat cheese but if you are traveling on a long journey it would be nice to have a little better choice but on the whole the lounge and staff were very good. Thank you" / 10
Mrs Colyer Nov 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The service I have received has been of the highest standard. Helpful, well trained professional staff ensure that I will continue to use your service." / 10
Mrs Butt Oct 12, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"The comfort and refreshments were, as always, very good." / 10
Mrs Cox Sep 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very good service. Some of the televisions were out of use and it was a little unclear whether we could leave and then return. Maybe more information prior to arrival within the lounge, or lounge staff explain once you arrive." / 10
Mr Stuart Sep 09, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"One of the floors of the lounge was closed and it was the lounge we most wanted to go in (sports bar) as it was the one where children aren't allowed and it is the one that served hot food." / 10
Miss Bell Aug 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"I use your airport lounge every time I travel long-haul. It's a peaceful haven away from the hubhub of the general departure area and makes that part of the flying experience more enjoyable." / 10
Miss Stevenson Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Yes, yes and yes! Having been in other lounges, might I suggest offering some fresh sandwiches. Some people can't eat fruit and are looking for something fresh before getting on a longhaul flight. Otherwise it is just so good to get out of the crowds and noise and have some peace and quiet. Well done!" / 10
Mrs Clarkson Aug 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The Servisair lounge at T3 LHR was very comfortable and a haven of peace in this very busy terminal. Mind you it took some finding as the signage and directions are poor." / 10
Mr Smith Jul 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Everything was fine.The only problem was when you check in on line you don't have as much time to fill at the airport.So my time in the lounge was only very short but as far as I could see there was everything provided to make that time a pleasant experie" / 10
Mrs Procter Jul 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Everything went really well, the lounge at airport was great, nice to relax before flight." / 10
Mrs Jones Jul 11, 2009
(4 out of 5 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Yes the staff were very helpful and it was quiet until a group of seven men arrived and sat behind me and talked in rather loud voices until I had to move away to try and get a little peace! (I had just had an eleven hour flight overnight and felt tired.) My suggestions are as follows: 1)Ask people to regard this as a restful place. 2)Have a few reclining chairs in case people might want to sleep. 3)Have a shower room for those who might want to refresh themselves. Otherwise, it was a good experience and I was pleased to move away from the main waiting area." / 10
Mrs Southwood Jul 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"AS flight departures are only displayed on one screen and the lounge is split into two areas it would be helpful to have a screen in each area," / 10
Mrs Norris Jun 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"We have used your airport lounge before. It is wonderful to get away from the crowds and to have a comfortable seat and a variety of refreshments. We would certainly recommend it and we shall be using it when we go to Australia in 2010." / 10
Mrs Evans May 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Yes very good service, would travel again with this company." / 10
Mr Barrett Apr 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A comfortable oasis in the mayhem of the Easter holiday travellers" / 10
Mrs Pullen Apr 20, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"Good service and very helpful staff" / 10
Mrs Powell Apr 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The only reason I have not marked this as 10 is because I had problems making a payment by credit card because ROI do not have postcodes in rural Ireland.Other than that this is an excellent service and I would definitely recommend it to others." / 10
Mrs Vesey Apr 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"We had never used an airport lounge before but decided that, as it was our honeymoon, to treat ourselves! We were thrilled with the set up, the service, the facilities and the amenities available. It certainly made for a very chilled out start to our married life. We'll be booking lounges again in the future, it really did help to make the holiday." / 10
Mr Blinstone Apr 10, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A nice experience and a good way to start a long journey in particular" / 10
Mrs Minns Mar 27, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A relaxing way to wait for our flight. Perhaps 3 hours before boarding would be a better time to allow customers to enter lounge." / 10
Mr Fox Feb 16, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"quite and so very relaxing" / 10
Mr Wharton Dec 16, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"We always use this louge but the last time we felt it needed some decorating and re-styling. Hey Presto we came back and it was really fresh and modern, well done!" / 10
Mr Newell Dec 15, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"Great way to start a holiday, totally stress free and great service, would recommend the experience to any one" / 10
Mr Winters Dec 11, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The lounge was a perfect start to a perfect holiday and a very reasonable price." / 10
Mr Guise Dec 06, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Very comfortable lounge, plenty of choice for refreshments and friendly staff, thank you for starting off our hoiday in such a relaxing way." / 10
Mrs East Dec 06, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Not all the tables were cleared of rubbish. People talking loudly on mobiles - perhaps have a quite area?" / 10
Mr Negus Dec 03, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"I had an extremely long stayover at Heathrow before heading off on the long flight back to Australia and to get away from the general terminal for even three hours was like arriving at an oasis - very relaxing, quiet, my choice of refreshments, etc. Glad I saw it on the internet; even happier I booked in!" / 10
Miss Hopkins Dec 02, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"We found the booking with holiday extras was very quick, and the holideck at heathrow was fab, as usual." / 10
Mr Ginnaw Dec 01, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"made the break very relaxing for an early start v.good" / 10
Mr Willis Nov 30, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"An excellent service and well worth the booking." / 10
Mrs Bickham Nov 18, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"A relaxing start to the holiday. Good value." / 10
Mrs Scott-Collins Nov 12, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"a relaxing way to start your journey. very good service" / 10
Mrs Price Nov 10, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"excellent service peacefull away from the crowds helps you relax before travel" / 10
Mr Kettle Nov 09, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Once again the service air lounge staff looked after us before our flight and made us very welcome and relaxed away from the crowds downstairs, see you next time." / 10
Mr Hope Nov 04, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Relaxcing, peaceful and quiet way to begin a holiday." / 10
Mrs Morrow Oct 27, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Your lounge is an amazing start to any holiday - it certainly gets you into a relaxed mood before your flight and I have already recommended it to several would-be customers!" / 10
Mrs Mackenzie Oct 20, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Just like to say it helps having holiday extras there so if iam going to another country i can always guarantee a relaxing time in airport lounge before i fly abroad" / 10
Mr Brown Oct 18, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"I always like the lounge as its very reasonably priced and its nice to relax away from all the stress of airports." / 10
Miss Jones Oct 13, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"I have used this twice now and would do so again." / 10
Ms Dray Oct 11, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very relaxing start to our holiday. Friendly staff, nice atmosphere." / 10
Ms Curry Oct 07, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"full marks for providing a wonderful service at such a reasonable price. Also all your staff are hardworking, efficient and friendly" / 10
Mrs Keenan Oct 06, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 1)
"The lounge provided an ideal place to work while waiting for my flight and the staff were courteous and friendly." / 10
Mr Long Oct 03, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"It was incredibly easy to book the lounge access and makes so much difference being able to relax in the lounge before a long flight, avoiding the hustle and bustle of the main terminal." / 10
Miss Waygood Oct 02, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"an excellant place to chill out before take off without the hussle and bussle of the airport noise" / 10
Miss Davis Sep 30, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no