4 Deck Lounge (Terminal 4)
"The Executive Lounge facilities were not satisfactory for the money I paid. The food was of substandard quality and not enough variety available, for the few hours we spent there it was cold." / 10
Ms White Mar 01, 2010
4 Deck Lounge (Terminal 4)
"I was pleased I booked the Airport Lounge at Heathrow it made it a stress free no hassle 2 and a half hour wait for my flight. I would totally recommend it to anyone embarking on a long haul flight." / 10
Mr O'donahoo Feb 21, 2010
4 Deck Lounge (Terminal 4)
"Airport lounge was a very good idea preceeding our long-distance flight. We were able to relax in comfort, with refreshments provided." / 10
Mrs Dunton Dec 05, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The first floor of the 'Holideck' Terminal 4 Heathrow was closed for refurbishment which we didn't know about. Therefore, the ground floor was extreamly busy and it was difficult to find somewhere to sit. The second floor veiwing area is all metal with a couple of stools, small area with no heating so quite cold even if you wanted to escape all the people downstairs. " / 10
Miss Edginton Nov 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The service I have received has been of the highest standard. Helpful, well trained professional staff ensure that I will continue to use your service." / 10
Mrs Butt Oct 12, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very good service. Some of the televisions were out of use and it was a little unclear whether we could leave and then return. Maybe more information prior to arrival within the lounge, or lounge staff explain once you arrive." / 10
Mr Stuart Sep 09, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Everything went really well, the lounge at airport was great, nice to relax before flight." / 10
Mrs Jones Jul 11, 2009
(4 out of 5 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Yes very good service, would travel again with this company." / 10
Mr Barrett Apr 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The lounge was a perfect start to a perfect holiday and a very reasonable price." / 10
Mr Guise Dec 06, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"I had an extremely long stayover at Heathrow before heading off on the long flight back to Australia and to get away from the general terminal for even three hours was like arriving at an oasis - very relaxing, quiet, my choice of refreshments, etc. Glad I saw it on the internet; even happier I booked in!" / 10
Miss Hopkins Dec 02, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"We found the booking with holiday extras was very quick, and the holideck at heathrow was fab, as usual." / 10
Mr Ginnaw Dec 01, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"made the break very relaxing for an early start v.good" / 10
Mr Willis Nov 30, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Your lounge is an amazing start to any holiday - it certainly gets you into a relaxed mood before your flight and I have already recommended it to several would-be customers!" / 10
Mrs Mackenzie Oct 20, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"I have used this twice now and would do so again." / 10
Ms Dray Oct 11, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very relaxing start to our holiday. Friendly staff, nice atmosphere." / 10
Ms Curry Oct 07, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"It was incredibly easy to book the lounge access and makes so much difference being able to relax in the lounge before a long flight, avoiding the hustle and bustle of the main terminal." / 10
Miss Waygood Oct 02, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"an excellant place to chill out before take off without the hussle and bussle of the airport noise" / 10
Miss Davis Sep 30, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Booked airport lounge on line with Holiday Extras, hassle free, once confirmed your know your booking is secure!!" / 10
Miss Meadows Sep 28, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"It was nice being able to relax in a comfortaqble atmosphere before we flew out on holiday." / 10
Mr Brockie Sep 24, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"We were able to unwind following our drive to Heathrow prior to our departure. The staff were friendly and discreetly attentive. The lounge was an oasis amongst the hustle and bustle of the airport." / 10
Mr Harley Sep 22, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Holiday extras gave us the perfect relaxed start to our holiday and we will definately be using you again. Many thanks" / 10
Mr Stephens Sep 17, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very peaceful and great place to spend a couple of hours. Snacks and drinks were very good with wide range of choice." / 10
Mr Chandler Sep 15, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"It ia a nice relaxing location before or after a flight." / 10
C3xdc - Sep 13, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Quick and Easy to book" / 10
Miss Marshall Aug 29, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"I really enjoyed the time as it made the wait for the plane so relaxing.. thinking of booking again soon." / 10
Ms Dray Aug 21, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"a peacefull start to a family holiday" / 10
Mrs Bush Aug 13, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Made the journey much more relaxed. Great service." / 10
Mr Mitchelhill Aug 10, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very enjoyable - nice to relax away from the noise elsewhere." / 10
Ms Copping Aug 09, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Great way to relax prior to the flight. peaceful, good atmosphere and excellent facilities" / 10
Mr Dagens Jun 20, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"very easy web site to use,and hassle free bookig" / 10
Miss Simpkin Jun 16, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"staff were really friendly, drinks were absolutly great. me and my partner had been rushing around the airport and it felt great to relax in such a nice environment. would definetly book again.." / 10
Miss Parmar Feb 12, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Having used other airport lounges, we were pleasantly surprized at the space and just how much was available for our children. Will definitely use the lounge again." / 10
Mr Milne Jan 16, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Very relaxing a great way to start any journey, I would recomend to a friend." / 10
Miss Carroll Jan 14, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"I have booked parking on numerous other occasions and have not had any issues which is why I continue to use you" / 10
Mrs Fiku Jan 14, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Found our stay at the holideck relazing, lots of space to relax, very clean and tidy. All due to the staff great stay, will stay again." / 10
Mrs Harvey Jan 13, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Found our stay at the holideck relazing, lots of space to relax, very clean and tidy. All due to the staff great stay, will stay again." / 10
Mrs Harvey Jan 13, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"an oasis of calm on a chaotic day in terminal 4" / 10
Mrs Rawat Jan 07, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"great service" / 10
Miss White Jan 02, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"My impression of the service would have been 10 out of 10 if it not had been for a very unfriendly and rude person working on the reception desk. She did not say hello and welcome when I arrived, just looked at me, I had to say hello can you help me. She was very off hand giving little eye contact and she had a dismissive tone of voice. Other than that the lounge facilities were great." / 10
Mrs King-Mcdowall Dec 28, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Your friendly staff and the facilities made the wait for our flight enjoyable" / 10
Mr Clifford Dec 17, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Excellent." / 10
Mr Robson Nov 04, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"We had to change from terminal 4 to 1 at short notice, we were very impressed how quickly and efficiently you amended our booking. Will use you in the future." / 10
Mrs Pringle Oct 28, 2007
(1 out of 3 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"It was very relaxing after we'd had a terrible journey driving from Sheffield to Heathrow. The flight was delayed for 1/2 an hour but this gave us even more time to unwind and get ready for our holiday. It was also my birthday on that day so it made the day a little more special than spending it at an airport. Thanks." / 10
Mr Tazzyman Oct 24, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"The staff at the front desk were helpful once encourage to undertake a task - chase the wheelchair that had been booked and confirmed to take a passenger to the flight." / 10
Dr Daly Oct 10, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Really comfortable and peaceful...a great start to our holiday and a long flight." / 10
Mr Spence Oct 06, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Good experience with only one problem which was lack of ice! Otherwise, staff etc. friendly, helpful and all in a very nice environment. Well worth the money." / 10
Mrs Silcox Sep 25, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"We really appreciate the quick response we always get when we Phone you for a Booking" / 10
Mr Malony Sep 24, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Excellent customer service, polite and knowledgable. A brilliant beginning to our holiday as always. Thanks" / 10
Mrs Langley-Holmes Sep 23, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"we have used holideck on 3 occasions now along with numourous carparking with hotel deals and have not been dissapointed yet keep up the good work" / 10
Mr Cockram Sep 19, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
4 Deck Lounge (Terminal 4)
"Booking service excellent" / 10
Mrs Gibb Sep 19, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no