Servisair Lounge (Terminal 3)
"i wouldnt hesitste to use holiday extra again, if you have a problem they will sort it straight away. refunded me straight away when i ammended my booking. thank you" / 10
Mrs Garnham Mar 11, 2010
Servisair Lounge (Terminal 3)
"the lady on reception allowed me to enter the lounge an hour early as check in went smoother than anticipated & this was greatly appreciated" / 10
Mr Meredith Nov 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A comfortable oasis in the mayhem of the Easter holiday travellers" / 10
Mrs Pullen Apr 20, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The only reason I have not marked this as 10 is because I had problems making a payment by credit card because ROI do not have postcodes in rural Ireland.Other than that this is an excellent service and I would definitely recommend it to others." / 10
Mrs Vesey Apr 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"We had never used an airport lounge before but decided that, as it was our honeymoon, to treat ourselves! We were thrilled with the set up, the service, the facilities and the amenities available. It certainly made for a very chilled out start to our married life. We'll be booking lounges again in the future, it really did help to make the holiday." / 10
Mr Blinstone Apr 10, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A nice experience and a good way to start a long journey in particular" / 10
Mrs Minns Mar 27, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A relaxing way to wait for our flight. Perhaps 3 hours before boarding would be a better time to allow customers to enter lounge." / 10
Mr Fox Feb 16, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"quite and so very relaxing" / 10
Mr Wharton Dec 16, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"We always use this louge but the last time we felt it needed some decorating and re-styling. Hey Presto we came back and it was really fresh and modern, well done!" / 10
Mr Newell Dec 15, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Very comfortable lounge, plenty of choice for refreshments and friendly staff, thank you for starting off our hoiday in such a relaxing way." / 10
Mrs East Dec 06, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Not all the tables were cleared of rubbish. People talking loudly on mobiles - perhaps have a quite area?" / 10
Mr Negus Dec 03, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"An excellent service and well worth the booking." / 10
Mrs Bickham Nov 18, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"a relaxing way to start your journey. very good service" / 10
Mrs Price Nov 10, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Once again the service air lounge staff looked after us before our flight and made us very welcome and relaxed away from the crowds downstairs, see you next time." / 10
Mr Hope Nov 04, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Relaxcing, peaceful and quiet way to begin a holiday." / 10
Mrs Morrow Oct 27, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Just like to say it helps having holiday extras there so if iam going to another country i can always guarantee a relaxing time in airport lounge before i fly abroad" / 10
Mr Brown Oct 18, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"I always like the lounge as its very reasonably priced and its nice to relax away from all the stress of airports." / 10
Miss Jones Oct 13, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Really enjoyed the lounge - made a big difference in the start of our holiday." / 10
Mr Reid Sep 30, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The fact that your staff were simply superb and allowed us 'extra' time as our plane was significantly delayed. No hassle, no fuss only extreme understanding." / 10
Mrs Manger Sep 17, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Very pleasant way to spend time at Heathrow, far more relaxing than normal. Comfortable and quiet surroundings." / 10
Dr Patterson Sep 12, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The lounge was very comfortable." / 10
Mr Gomm Sep 08, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The lounge was very busy at times but the service was still very good despite this." / 10
Mr Ottway Jul 22, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Airport lounge booking was simple and straightforward." / 10
Mr Wright Jul 20, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Simple, straightforward" / 10
Mr Bailey Jul 15, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Excellent service and when I made a mistake, it was rectified quickly and efficiently." / 10
Mr Davies Jul 11, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Good service as usual, we have used you about 10 times and always had great service. Customer Services were polite and quick to rectify (my) mistake without any fuss or problem." / 10
Mrs Walters Jun 23, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A bit too crowded, tables and chairs quite close together. Refreshments were nice and well presented." / 10
Mr Young Jun 16, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Better signage to lounge, more seating( space), improve washroom facilities" / 10
Mr Corbett Apr 20, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The room was very hot. I only stayed for about 30 minutes as it was uncomfortable. I felt it was a waste of money and not a good start to my long haul journey" / 10
Mr Edwards Apr 18, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Booking serice was excellent and efficient but unfortunately the servisair lounge was crowded.There was insuffient seating for the excessive number of guests. The air conditioning appeared to have failed, and the room temperature was 27c. Very uncomforable and not the ideal experience prior to an 8 hour flight." / 10
Mr Sands Apr 18, 2008
(2 out of 3 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"First class experience, will always use your first class facility in the future.many thanks" / 10
Mr Dew Apr 16, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Good service, ample comfortable seats and an excellent selection of drinks and snacks. Would use again." / 10
Miss Capstaff Jan 12, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Simple and Efficient Service" / 10
Mr Scarth Jan 05, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Restfull way to start your holiday even if it was crowded." / 10
Mr Hughes Jan 04, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"we would like to do this again, and spend more time in the lounge," / 10
Mrs Beddoes Jan 02, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Would prefer if child age restrictions applied as in some lounges!" / 10
Mrs Smith Jan 01, 2008
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"I shall continue to use your airport lounges in the future . I find them relaxing and never too crowded. The choice of using more mature staff in the lounges is a good one . The ladies at terminal 3 are quietly efficient and attentive when needed" / 10
Mr Knight Nov 14, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"A pleasant experience in a busy airport. Excellent value for money." / 10
Mr Morgan Nov 12, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The lounge was a perfect way to start our holiday, it was so relaxing, and the people at holiday extras made this all possible. Couldn't have asked for anymore. Thanks" / 10
Mr Maxim Nov 12, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"All worked well, no problems with the Hotel or lounge Thanks and Regards John" / 10
Mr Tetley Nov 10, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"An excellant service and highly recommended. Why pay so much for the virgin atlantic lounge by having to buy a business class seat!" / 10
Mr Ward Nov 05, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Easy to use and we got exactly as was described" / 10
Mr Murray Nov 04, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Well worth the money.A little cramped for space." / 10
Mr Grainger Sep 22, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"It's lovely to have the relaxing atmosphere of a lounge before you go on a long flight." / 10
Mrs Michell Sep 17, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"I have been using Holiday Extras and the Serviceair loung at Terminal 3 Heathrow for a number of years and find it so easy to book. There is allways a good welcolme on arrival and never any problem with my booking." / 10
Mrs Owen Sep 17, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Very impressed with the service and will definitely use again." / 10
Mrs Phillips Sep 08, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Had a lovely time in your lounge it was quiet and relaxing with lovely staff thank you" / 10
Mr Byrne Aug 16, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"Longe very busy, but good choice of drinks and snacks." / 10
Ms Reynard Aug 10, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"The booking is simple and easy to understand." / 10
Mr Wilson Jul 30, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no
Servisair Lounge (Terminal 3)
"found staff very pleasant and helpfull , and the normal tiresome wait for departure very comfortable , thank you" / 10
Mr Smith Jul 29, 2007
(1 out of 2 people found this comment helpful) Helpful? yes no