Heathrow Servisair Lounge Terminal 3 Reviews

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  • 76% of customers who left a review for Heathrow Airport Lounges would book again
  • 713 customers have given an average rating of 4 out of 5
  • Club Aspire Terminal 3 - Read more Club Aspire Terminal 3 reviews This is the first time I have used Aspire from Heathrow as I normally fly from Birmingham, I was expecting the same standards but unfortunately not, there was not much choice with regards to pastries and snacks.

    Mrs Serena 22 Sep, 2022 4 out of 5

  • Club Aspire Terminal 3 Poor vegetarian choice, which took forever to come out. Always one coffee machine out. Food on the pass was cold. Overcrowded and surly staff. Will not use again. Waste of money

    Mr Gibbons 20 Sep, 2022 1 out of 5

  • Club Aspire Terminal 3 It was very dirty and untidy when we arrived. No tables had been cleared, food and mess all over the floor. Staff very unhelpful, food not that good very small menu. Asked for a glass of persico and was told that and other drinks were extra charge. Definitely won't use that lounge again

    Ms Decort 18 Sep, 2022 2 out of 5

  • Club Aspire Terminal 3 The lounge was comfortable, the services as described and whilst I have always resisted my wife's entreaties to use a lounge, after 3 years without travelling I gave in and found that it actually was a good way to start the holiday

    Mr Houston 09 Sep, 2022 5 out of 5

  • Club Aspire Terminal 3 Busy, not really worth the money and there was plenty to do around the airport to waste 3 hours.

    Mr Hardwick 08 Sep, 2022 1 out of 5

  • Club Aspire Terminal 3 Food selection could be better and better stocked.
    Some seating areas were closed making it difficult for people to find seats.

    Mrs Maclachlan 07 Sep, 2022 4 out of 5

  • Club Aspire Terminal 3 Long queue to enter. Insufficient seating with an area closed off until overload forced them to open it …..” saved for large parties” ….no large parties appeared during our stay.
    Hot dishes not terribly appetising but that is obviously a personal choice issue.

    Mrs Rigg 05 Sep, 2022 3 out of 5

  • Club Aspire Terminal 3 The lounge was crowded and amenities such as forks and clean glasses were in low supply most of the time. The bathrooms were dirty. The staff did their best to be pleasant and helpful. However, in spite of the issues, it was better than waiting outside in the main departure area which is chaotic in terminal 3.

    Mrs Gountas 05 Sep, 2022 4 out of 5

  • Club Aspire Terminal 3 Dirty toilets, not enough food, over capacity in the lounge.

    Mrs Stratford 30 Aug, 2022 2 out of 5

  • Club Aspire Terminal 3 Food was rubbish and they didn’t have any stuff that was on
    There menu waste of
    Money

    Mrs Fieldhouse 30 Aug, 2022 1 out of 5

  • Club Aspire Terminal 3 Lounge over booked.
    At one point no glasses no cutlery

    Mr Clifford 28 Aug, 2022 1 out of 5

  • Club Aspire Terminal 3 This was awful. It was over subscribed, the staff were rude, we had nowhere to sit. I won’t be using them again

    Mrs Williams 26 Aug, 2022 1 out of 5

  • Club Aspire Terminal 3 Really poor lounge

    Mr Angel 22 Aug, 2022 2 out of 5

  • Club Aspire Terminal 3 Since we had to be at the airport by 6.05 for our flight at 9.05, we were very glad to have somewhere calm and pleasant to sit and wait, while eating breakfast and drinking tea/coffee. Many thanks

    Mrs Benton 18 Aug, 2022 5 out of 5

  • Club Aspire Terminal 3 You cancelled the lounge the night before our trip

    Mrs Gibbs 18 Aug, 2022 1 out of 5

  • Club Aspire Terminal 3 Great lounge

    Mr Troconisbrice? 03 Aug, 2022 5 out of 5

  • Club Aspire Terminal 3 Although my wife and I have used airport lounges before, it was the first time my two children, aged 19 and 17, had used one. We thoroughly enjoyed the breakfast facilities on offer, and did keep returning to the pastry section for more! The drinks were good too, and it was the first time i had seen Stella on draught in a lounge. We had comfortable seats, and all in all i cant think of anything to be negative about. We will definitely use a Lounge again.

    Mr Bourne 26 Jul, 2022 5 out of 5

  • Club Aspire Terminal 3 Food choice a bit limited for the cost.

    Mr Lambell 26 Jul, 2022 4 out of 5

  • Club Aspire Terminal 3 The lounge was over subscribed and seating was all occupied when we arrived and yet more people were just waiting to be processed to come through - the selection of food was disappointing and cold - so it all I would not use this particular lounge again.

    Mr Mills 25 Jul, 2022 2 out of 5

  • Club Aspire Terminal 3 No warmth, friendliness in staff, hard work trying to get a drink

    Mr Bryan 17 Jul, 2022 4 out of 5

  • Club Aspire Terminal 3 Very poor quality food provided....not enough cutlery....food ran out and there was overcrowding in the lounge. Definitely not worth the money charged....in fact it was a disgrace. Could be so much better.....standards are very poor and the staff just dont seem to car

    Mr Hamblett 16 Jul, 2022 3 out of 5

  • Club Aspire Terminal 3 Staff friendly and helpful, great location, good food, very relaxing prior to our long flight

    Mrs Fletcher 09 Jul, 2022 5 out of 5

  • Club Aspire Terminal 3 The lounge was lovely, food was nice, only I would recommend at the moment as we had less then an hour in there due to it taking over 3 hrs to check in and get though security

    Mr Thornton 28 Jun, 2022 5 out of 5

  • Club Aspire Terminal 3 It was certainly better than sitting in a very crowded airport. However we were shown to a small table next to other folk when there were other tables that were situated in the window area with sofas etc. I asked if I could move to one of these tables , which were empty, and was told that they were for groups of four. However, a couple were shown to the sofa when there were tables such as mine available. I asked the receptionist if there was a different cost to book a sofa seat and he said no. This anomaly needs to be sorted.
    Waiting staff were very helpful and cleared tables quickly.

    Mr Yersin 21 Jun, 2022 3 out of 5

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