Rogue Traders- Frequently asked questions

If you have any questions you think we might be able to help you with, please submit your query below. Alternatively, if you have experienced an airport parking service from a rogue trader, you may like to share your experience with others. We want to protect UK travellers from these dishonest traders and believe sharing information is the best counter measure.

Frequently asked questions

Can I afford airport parking?
It's a common myth that airport parking is an expensive extra that can cost a small fortune. In truth, airport parking can be secured for a fraction of the price simply by booking in advance.

Why book with Holiday Extras?
Holiday Extras is the UK market leader in travel add-ons. Our reputation has been built on 26 years of providing discerning customers with excellent value products and the best possible customer service. In fact, an unprecedented 99.88% of past customers say they are happy with our service.

How secure are your parking sites?
We at Holiday Extras work hard to ensure that the levels of security at each site we offer is up to scratch. For example, all Airparks sites have been award the industry recognised Park Mark award. The security measures available at each parking site are detailed on the individual product pages. Be sure to check that you're happy with the level of security before you book.

What are the risks of booking unauthorised parking?
As can be seen on our horror stories page, the potential hazards of booking parking with rogue traders are manifold. From unauthorised vehicle use to the parking of vehicles in unsecured locations, the risks far outweigh the potential savings. If a deal is too good to be true, it usually is.

How do I know that Holiday Extras can be trusted?
As mentioned above, Holiday Extras has 26 years' experience in providing travel add-ons. We have won countless industry awards during this time which reflect the high standards of service we provide.