Customer Feedback for Birmingham Airparks Park and Ride
Airparks are the cheapest airport parking option at Birmingham airport with speedy and efficient transfers 24 hours a day. Customers who fly from Birmingham airport keep coming back year on year, and with a service like this, it's little wonder. Have a look at the feedback left by past customers about Airparks before making your booking online today with Holiday Extras®.
Airparks Birmingham
"Everything perfect - including one of your staff standing by the kerb when the bus was picking us up at the airport - this stopped queue jumpers! - not sure if that was the intention but as a lot of us waiting certainly stopped any agro. Thanks." / 10
Mrs Cox Mar 14, 2010
Airparks Birmingham
"Generally very good, but long wait for bus on return (25-30mins). Not very nice when you've come from a climate of 26deg to 3deg." / 10
Mr Waring Mar 13, 2010
Airparks Birmingham
"All worked well. Airparks is a bit far from the airport and we'll pobably use a different one next time, but your arrangements were fine" / 10
Mr Blakebrough Mar 06, 2010
Airparks Birmingham
"Everything went smoothly and was surprised of how easy the booking and parking and then picking up the car at the end of the week was and I would book again." / 10
Mr Farley Feb 16, 2010
Airparks Birmingham
"This is not the first time we have used Holiday extras & it won't be the last - as always ease of booking - great prices - easy to change vehicle deatails or cahnges of flights etc. A thoroughly good all round service - THANK YOU" / 10
Mrs Grant Feb 11, 2010
Airparks Birmingham
"All went smoothly, especially as because of flight changes and the bad weather we'd had to amend our bookibg twice!" / 10
Mr Hutt Jan 31, 2010
Airparks Birmingham
"Service at the depot both at the beginning and end of the holiday together with the delivery and collection by the bus was friendly and efficient and did exactly what was wanted." / 10
Mr Harvey Jan 28, 2010
Airparks Birmingham
"We used this service for the first time and we was very impressed.The bus ran on time to the airport and and back to the car park the price is very competitive compared to on site airport car parking we will use this service again THANKS" / 10
Mr Breeden Jan 21, 2010
(1 out of 3 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"The bus to collect us did not come for 25 minutes, even though it was 2.20 in the morning. Some very cold people waiting round for an eternity" / 10
Mr Curtis Jan 19, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We arrived back in Birmingham airport to freezing cold weather. We had booked our car parking with airparks through holiday extras.The bus taking us back to the car park turned up almost immediately which was good.When we got to our car, it would not start but the staff helped us to get it started and then we were on our way home.Many thanks to them. We would use holiday extras again and would certainly book with airparks. Their staff are very professional and approachable." / 10
Mr Mcgarrell Jan 16, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"I BOOK MY AIRPORT PARKING WITH HOLIDAY EXTRAS EVERYTIME. THEY GIVE ME THE BEST PRICES WITH A NO NONSENCE SERIVCE. I RECOMMEND THEM TO EVERYONE WITHOUT HESITATION" / 10
Mr Dicken Jan 07, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Waited a long while for bus to take us to the airport even though the bus was full. Pleased with meet and greet service as car was warm and de-iced. With outside temperatures of -6 Celsius it was money well spent!" / 10
Mrs Brown Jan 07, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Straight forward and good value. We did have to wait 45 minutes for a bus back to the car park from the airport however, which is longer than the stated 30 minutes." / 10
Ms Thurgood Dec 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Everything worked well, but overshot Mackadown Lane perhaps notice indicating parking area at begining of this lane when turning left might be useful?" / 10
Mr Ashley Dec 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"I was at Airparks for 3 weeks during the recent freezing weather a cleared windscreen on arrival would have been much appreciated." / 10
Mr James Dec 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"It was excellent from booking to dropping the car off to picking it back up again. I wouldn't hesitate to use this service on future trips, cheap, reliable and most of all my car was secure. So hassle free thank you!" / 10
Miss Harley Dec 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We live reasonably close to the airport and previously used taxis. This tme we took advantage of "Airport Parking" arranged by Holiday Extras. This facility proved very efficient and much more economical than taxi fares. We will definately use this facility again." / 10
Mr Sutton Dec 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"The staff were very helpful, thank you for looking after us.. We will be booking for xmas holiday and February next year." / 10
Mr Bennett Dec 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We've been using your services at Birmingham, Manchester and Cardiff for the last 15 years and have always found the service to be impeccable." / 10
Mr Evans Nov 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"The lady in the Airports at Birmingham office was warm, lovely, friendly, professional and took the stress out of us being a little on the late side for our flight to Dusseldorf. Inbound wise, getting picked up from the airport with our car waiting outside in the strong UK gales made all the difference to our trip." / 10
Mrs Fickling Nov 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"All staff were very helpful and we were also offered yout meet and greet service on retunr, yes I appreciate that we had to pay extre for this but it was worth it to have my car, warm ands returned to the airport ready to go expecially as we landed in the early hours of the morning. We shall use holiday extras again." / 10
Ms Loomes Nov 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"directions to car park could have been a bit more explicit, especially if, like us, we didn't know the area at all. Very helpful staff." / 10
Mrs Hubbard Nov 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Brilliant sevice from checking in to returning to collect car.We will certainly use this resource again and its location in relation to Birmingham airport was very convenient.Staff were very friendly and helpful." / 10
Mr Kelly Nov 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Unfortunately i left my confirmation at home and the receptionist couldn't find the booking, but after a phone call to head office, it was sorted. Everything else was fine and would definately use and recommend you again. Thank you" / 10
Mrs Mathews Nov 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"All went fine, got lost on the way to the parking facility but phoned them and they talked me in. Should have been signposted a bit better as stated in the directions." / 10
Mrs Thomas Nov 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"At 2am it was well worth the extra £20 for meet and greet. Excellent service from start to finish. Thank you." / 10
Mrs Wright Nov 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Parking at BHX was simple, & the return of the car to the Airport masde life much easier after a long flight. Thank You." / 10
Mr Taylor Oct 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"I'm sure you will not agree but it would be more helpful if the buses ran more often. It can be very frustrating to be sat on the bus waiting for others to get on when you just want to get to the airport. Also, the signage at the airport is a bit misleading with regards to the timings of the buses" / 10
Mrs Walton Oct 28, 2009
(26 out of 28 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"The only thing that we think could be improved is the directions to the car parking at Birmingham off site parking. The instructions said to follow the Airparks signs, but there were no signs, so we ended up driving further than we needed as we were looking for them. It would be better if the instructions just told you to turn right at the lights and then turn right at the first island, this would be a lot simpler. Apart from this slight hiccup, everything went very smoothly." / 10
Mr White Oct 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We always use Air Parks whenever we can. We have used them at least a dozen times over the last 10 years or so They seem well organized, and staff are always helpful." / 10
Mr Woodward Oct 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"we regularly use your air park and are always impressed with the service provided. we had trouble finding the bus when we arrived back off holiday, but they are so regular we weren't waiting for long. the staff are always helpful and cheerful, and provide an excellent service. we will be using the air park in January again. thank you for a reasonably priced efficient service." / 10
Mr Cannon Oct 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"I used Holiday Extras for airport parking and found the staff at the other end of the phone very helpful and efficient." / 10
Ms Broadley Oct 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Seemed a long wait for the bus on return, but the speed of accessing the car when arriving ay the depot was impressive" / 10
Mr Nicholls Oct 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Excellent service throughout. A very simple and efficient service at a reasonable price. The gentleman that delivered the car to the airport was very pleasant and helpful." / 10
Ms Cooper Oct 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Yes the staff were helpful and a good service was provided. The only gripe I have is the car was covered in a large amount of dust,not sure were the dust came from as the yard was tarmaced" / 10
Mr Boardman Sep 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"1st time used the service was impressed with parking etc however the only thing i would say is the buses at night aren't very prompt we was waiting a good 15mins before anyone picked us up other than that great." / 10
Mr Harrow Sep 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Had to wait quite a while to leave the deport to go to the airport. Also, signage at the airport pick-up point was confusing to me and several others, making us think we had to wait nearly an hour for the bus to pick us up." / 10
Mrs Walton Sep 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"the transfer to rhe airport has always been good and efficient but the return journey is always very slow coming and never enough room for everyone so a very long wait if miss first pick up coach. i have used airparks for at least 10 years now and this part never gets any better which is a shame. perhaps you could look into this for the future." / 10
Mr Parsons Sep 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"The service to the airport is great but return pick up is always very slow and not organised. We always use airparks but find this has never improved over the years and always last to pick up and never enough seats for everyone on first load so if you miss the first coach you have a very long wait. Would like this sorted better so makes a difference for everyone." / 10
Mr Parsons Sep 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"we certainly had to wait a lot longer for the bus. They had moved the bus stop and it wasnt very clear," / 10
Mr Bartlett Sep 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"The parking and price was great, the pick up and drop was not so good. We had quite a wait going, but comming back we got there just as the bus arrived and there wasn,t enough room, so we were left to wait for another bus which was almost 30 mins, as there is no proper queing system (just depends were the bus stops), we almost didn't get on the next one !" / 10
Mstr Greenwood Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We used the Airparks facility at Birmigham airport. Quick, efficient, easy!! No stress getting to the airport. The staff were very helpful. Our exhaust had fallen off the car on our journey to the airport so they took special care of our car until we returned from holiday to wait in their waiting area for the AA" / 10
Mrs Munroe Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We were very impressed with the speed at which the car was delivered to Birmingham Airport. We waited only five minutes before it arrived." / 10
Mrs Williams Sep 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Worked better with a trailer for the suitcases and a transit for the passengers.Now its a coach for both.You are squeezed on like a cattle wagon.It is harder than rugby training.I will be getting a lift or a taxi to the airport next time." / 10
Mr Bastock Sep 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"i have used you on numerous occasions and always found you to be very helpful, extremely polite and humerous, of course i will use you again." / 10
Mr Armstrong Sep 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Used Airparks a number of times and service is good. You do need to leave at least an hour from arrival to getting to the aiport as it can take a while if you just miss a bus." / 10
Mr Chadburn-Tennys Sep 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"We booked the airpark car parking and transfer for the first time. I was pleased with how easy it was, and I have to thank the bus driver who was just pulling away from the airport on our return, who kindly pulled back in and waited for us. The whole experience was easy and stress free with two young children and luggage." / 10
Mrs Cash Sep 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Not so much your service, but the service of Airparks. We had a lengthy delay,approx 30mins waiting for the bus to take us back to the car park. When it arrived a large number had built up and although we had been the first in the queue, the bus pulled up past the stop and there was then a scramble to get on. we did get on but others didn't. The service could be improved by increasing the frequency of the pick-ups." / 10
Mr Baggott Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Any help with baggage would be appreciated. A shade at the car park to shield customers from rain would be fantastic. otherwise good value for money" / 10
Mr Banza Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Birmingham
"Driver not too happy and the bus seemed to take long route to airport(i know its alredy mapped out for driver)staff at check in desk were friendly." / 10
Miss Gillett Aug 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
