Customer testimonials are direct responses to people's experiences using Bristol Airport Parking services
Silver Zone Non-Flexible
"I have used holiday extras on several occassions for hotels with parking & parking only....very simple to use, will definately use again and have recommended the site to friends & family." / 10
Mrs Blell Oct 10, 2009
(5 out of 6 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I always use Holiday Extras for my parking, it's usually the best price & the transaction was very quick & easy. Parking at airport ideal for our trip, thank you" / 10
Mrs Gayer Dec 01, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Everything at The Silver Zone parking area at Bristol airport went very smoothly. Staff very helpful under pressure. Second time we have used them and will do so again." / 10
Mrs Davies Aug 20, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Had to wait 35 minutes for bus on our return, not so good with a 3 year old grandson, but apart from that true value and good standards." / 10
Mr Warne Jul 03, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I have used Holiday Extras on a number of occasions and have never had any problems.Facilities as stated and staff always helpful and polite." / 10
Mr Worth Jan 19, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"On our return my credit card was not recognised so it was necessary to go to the car park office for recognition of the card." / 10
Mr Bywater Nov 10, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"WE booked the silver Service car park at Bristol airport. When we arrived it was full and we were sent to the long stay car park instead. However this change was well managed and we were happy with the outcome." / 10
Mr Wilson Nov 09, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"The staff on the desk at Silver Zone, Bristol Airport were really friendly and helpful. Buses left one after another so no wait at all getting to the airport but it did take a bit longer on the return. We probably had just missed one though. All in all, would recommend to anyone, particularly at the price!" / 10
Mrs Allen Nov 09, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"The Silver Zone staff were extremely nice and helpful. I dropped my purse in my car and I was very distraught; they went to fetch it and brought it over to me at the airport terminal. How's that for going the extra mile! My car was also in the same condition as I'd left it, brand new! Yes, I'd certainly recommend them to anyone." / 10
Mrs Aston Oct 03, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Everything was fine - as expected. The only issue we had was finding out way out the car park when leaving - was quite badly signposted in the gravel area." / 10
Miss Hannah Sep 28, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Booking, arrival arrangements and collection all went smoothly; delighted with the service and would certainly consider again - subject to ensuring that the costs are competitive." / 10
Mr O'brien Sep 28, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"would like more emphasise from you on keeping the key receipt ticket in a safe place for the return. I'd completely forgotten about it and had to forage in my wallet for ages!!!" / 10
Mrs Hunt Sep 21, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Everything went smoothly. Staff friendly and helpful. Our battery didn't start on our return and two very helpful and cheerful members of staff were with us within about 10 minutes to get our car started. We will be using Holiday Extras next time. Thank you very much for helping our holiday start and end without any hitches." / 10
Mr Padden Sep 05, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Things could not have gone any better from the moment we left the house. silver service parking at the airport was great and effortless. transfers from the airport to our hotel were great. no hanging around for rooms at the hotel just straight in. the hotel was spotlessly clean and the staff extremely helpful at all times, we could not ask for any better. the choice of food was great and catered for everybody. lots to do around the hotel to keep the kids amused. loads of space and even a shopping mall for the wife. all trips out from the hotel were reasonable and could not be faulted. will recommend this holiday and resort to friends and relatives. thank you very much for a great holiday experience." / 10
Mr Cavanagh Aug 23, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"the car was park there you said which was near to the office nice one i will be using you next time i fly from bristol many thanks" / 10
Mr Hodgson Aug 17, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"The Hotel, Best Western Mitte Berlin was excellent, excellent value for money (staff, cleanliness, breakfast) I would never have found this Hotel rate had it not been for this site." / 10
Ms Raybould Aug 06, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Very pleased with all aspects, we only felt that the room we stayed in could really have done with a lick of paint & the furniture was bit tatty. The Hotel food & service etc made up for the room though. Would recommend to others." / 10
Mr Williams Jul 30, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"food and service very good.staff always helpful and polite.pools very cold. need new coffee machines. transfer to aqnd from airport excellent" / 10
Mr Everett May 22, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I thought it was a very good service and I will be using it again in the future and recommending it to all my friends. The staff we very efficient and there was no waiting checking in the car or collecting the car. The bus was there waiting when we arrived and also when we got home at the airport." / 10
Mrs Smith May 19, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Took as a while to find a parking space when we arrived but the service was excellent and great customer care, the staff were very nice and friendly. Will definately use again" / 10
Mr Price Apr 13, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I parked the car first without realising there was a longish walk to the bus with our luggage!Not a problem for us,but a reminder to drop the luggage and the missus at the bus stop//office, first would help...You know after the first time of course. Cheers,D.P." / 10
Mr Playle Mar 19, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Airport parking arrangements worked perfectly, great when making really early departures when there'd no time for hassle!" / 10
Mr Houghton Mar 16, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Very very long queue for the bus back to silver zone." / 10
Mr Powell Oct 03, 2009
(4 out of 7 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"the hotel and taxi service arranged by them were spot on. The airport lounge was excellent - a great way to start a holiday" / 10
Mrs Potter Jan 22, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Meet and Greet - Premium Parking
"Staff were incredibly helpful, friendly and polite. The facilities were exactly as described. We were very impressed and pleased with the service we received." / 10
Mr Baker-O'haire Jan 19, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"i came back so late from my holiday on a terrible weather and the battery from my car was flat unable to star. the staff in the office were very friendly and one person from staff came with me with a battery kit and made my car battery work in a minute. I WAS VERY PLEASED." / 10
Miss Agramonge Jan 15, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"We have used Holiday Extras for many years and the service provided has always been very good, helpful and extremely good value" / 10
Mr Tate Dec 30, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Long Stay
"We used the long stay car park and it was smooth and easy to use. " / 10
Ms Beaumont Nov 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"After much research we found that the silver carpark at Bristol Airport provided the most economical means of reaching the airport." / 10
Mr Richards Oct 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Only problem is finding a space wide enough to take the car and open both doors. Facilities are somewhat cramped. " / 10
Mr Honebone Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"The service was excellent as usual. Even though we only landed at Bristol after midnight. The transition to the car park was prompt. We are very pleased with the service" / 10
Miss Laity Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"After a number of years I continue to use Holiday Extras because they always produce the goods. Confirmation and information is excellent - staff are very good." / 10
Mr Edwards Sep 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"the only problem we ever have is where to park for booking in. We parked in the same area as we did last time we went away,only to be told to move the car.Whats changed? BIT CLEARER SIGNAGE PLEASE." / 10
Mrs Painter Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Everything was excellent . No waiting at either end. But it was a long walk to A98 to retrieve our car - good job it was not raining!!!" / 10
Dr Ashton Sep 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I was disappointed with the state of my car when I collected it. It was spotless when I left it but came back covered in mud around the tyres, wheels and bottom of the car which made me wonder where it had been!" / 10
Mrs Kelly Sep 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"fast and efficient service very short transfer to airport." / 10
Mr Jones Sep 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"I have used Holiday Extras for about 7 years (3 times a year) now and it is the only holiday Parking company I have been with. I have been more than happy with their service and will continue to use them." / 10
Mr Sanders Aug 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Meet and Greet - Premium Parking
"service was near perfect, would improve for the sake of a few more clear signs once in the rapid drop off/pick up area." / 10
Mr Long Aug 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"very good and went smoothly but very few places to park in when we arrived, has to go around a few times." / 10
Mr Harrison Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Meet and Greet - Premium Parking
"It would be helpful if your brochure had a small map of the airport layout, showing the pick-up and drop-off points in relation to the terminal" / 10
Mr Vajey Aug 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"we have stayed in this hotel 5 times, so it must be good value for money!It is central to the town, market and the beach." / 10
Mr Czajkowski Aug 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"no problems,even when we had a delay of 2 hours there was no fuss or hassle when we arrived back in the u k, thank you very much" / 10
Mrs Pugh Jul 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Whilst the staff were helpful, the driver could have done better in getting more people on the bus. There were several empty seats at the back of the bus and spare storage space, however many people were left behind to wait for another bus. I would have b" / 10
Mr Step Jul 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Other than the delayed return to the parking area due to the number of incoming flights everything else was excellent !" / 10
Mr Hewitt Jul 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Stress free, easy access to and from the car park to the airport. It would have been better if the coach service was every 5-10 minutes." / 10
Mr Jones Jul 12, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Excellent service! My car had been moved and was only a minutes walk away from reception on our return, thank you" / 10
Mrs Muldoon Jul 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"We found it a very easy process to park our car then hop onto the bus over to the airport, it was totally hassle free and I thought the cost was very reasonable." / 10
Mr Hawkins Jul 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"everything went very well,the only comment that i would like to make is that the surface of the car park at Bristol airport could do with redoing.This has nothing to do with holiday extra and will definitely use you again" / 10
Mrs Norkett Jul 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"would prefer a one smaller bus every 10 mins rather than the one large bus every 20, but that's not directly your responsibility" / 10
Mr Hobby Jun 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"great holiday good food so much choice .staff helpful & friendly.room very basic not same star rate has uk but clean." / 10
Mrs Clark Jun 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"The service was great but the postcode for the silver zone tried to take me somewhere else with the satnav!" / 10
Mr Britten-Austin May 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"On return the car was as far away as possible from the reception centre, it would have been nice to have it within a short walk,I believe that moving the vehicles to a closer position to the reception building on the return date of the customer would be quite simple to achieve and would encourage the customer to use your service again" / 10
Mr Marshall May 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Excellent - courteous staff and efficient transport to terminal building." / 10
Mr Whitfeld May 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"The last time I booked it seemed to take a lot longer to check in, so I was very pleased that checking in and out was quicker and easier this time. Thank you." / 10
Ms Marshall May 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Directions for parking not very clear, so we ended up at the far end of the car park. A very helpful employee came to our rescue and was able to find a space very close to reception. BRILL. At 75 and with a back problem, I do have difficulties loading and unloading suite cases. Wheeling them on even surfaces is OK but uneven ground is another question. We were very grateful for the help we received. Thank you." / 10
Mr Gambling Apr 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"It's an efficient service and close to the airport. The bus not collecting around the car park is the only downside when you are travelling alone and struggling with your luggage." / 10
Mrs Thomas Apr 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Very smooth operation" / 10
Mr Tait Apr 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"We had fantastic service when travelling back to the car park. We were travelling with a small child and a baby, some of your employees helped us on and off the coach with our luggage. Thank you" / 10
Mrs Roberts Apr 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"It wasn't clear when I arrived in the car park on where to park. All spaces looked full and I had to stop off at reception, where they explained how to get to more spaces - which was not clearly marked. But would definitely use again now I know the ropes. I have already recommended it to my family." / 10
Miss Moore Apr 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"No problems what-so-ever. Our return flight was delayed coming back, but got a coach almost straight away, collected the keys and then home." / 10
Mrs Maybery Apr 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"A FIRST CLASS SERVICE AS ALWAYS. STAFF VERY POLITE & FRIENDLY. BUS TRANSFER IMMEDIATE - NO WAITING. ON RETURN OUR CAR BATTERY WAS FLAT. USED COURTESY JUMP START PROVIDED FREE OF CHARGE - AGAIN NO DELAY - ANDY GOT US STARTED STRAIGHT AWAY - HIGHLY RECOMMENDED" / 10
Mr Sharp Apr 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Service good and friendly" / 10
Mr Baser Apr 02, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I always find holiday Extras good value for money, in particular with parking at Bristol compared with other options. Very good, easy, straight-forward service." / 10
Mr Richardson Apr 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Excellent service-truly." / 10
Mr Oakden Mar 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"thanks for upgrading us for the second year running great treat at a great price" / 10
Mr Connor Mar 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Super service, staff very friendly and helpful. Thanks again" / 10
Mrs Shelton Mar 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Quick parking facility close to airport with shuttle service readily available" / 10
Mr Lott Mar 18, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Meet and Greet - Premium Parking
"Excellent service and will definitly use you again, our flight was 7 hours delayed and that didnt cause any hassle with your staff, thanks very much" / 10
Miss Gee Jan 21, 2010
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"normally the car is moved close to the reception area. on this occasion it was not i had a long walk in torrential rain. Thats why this service did not get full marks" / 10
Mr Slocombe Nov 04, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Rather a long wait for bus from airport to car park so huge queue developed of tired travellers (it was 11.30 pm).Staff were helpful and efficient." / 10
Mr Sutton Sep 22, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"I have used your facilities a few times now and will to continue to use them on future flights from Bristol" / 10
Mr Hamer Aug 31, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Great holiday everything went as planned. Hotel good, food choice to suit all,staff very friendly. Reasons why we keep going back to menorca." / 10
Mr Devey Aug 17, 2009
(2 out of 6 people found this comment helpful) Helpful? yes no
Long Stay
"I have used Holiday Extras many times. For car parking and combined parking and overnight hotel. The latter is particularly good value. Directions are always clear and I wouldn't keep using Holiday Extras if I wasn't happy with them." / 10
Mrs Blight Aug 05, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"As before the best qoutations around. Website easy to use as we have found before and whilst this time our screen froze a telephone call very quickly sorted out our booking." / 10
Mr Cresswell Aug 02, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"very easy to reach the carpark and very helpful staff. we have a disabled child and were very kind that on our arrival they park our car where we can reach it fast and there was no need to walk far in the rain. i will definetly book this service again,thanks." / 10
Mr Seisun Jul 29, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Meet and Greet - Premium Parking
"the only thing missing was a welcome pack for late arrivals, such as milk and water that would make a lot of differance .thankyou" / 10
Mr Tonkin Jun 23, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Car parking organisation worked really well all the way through from arrival to collection, quick and very efficient. Did just what it said on the tin!!" / 10
Mrs Roberts Jun 21, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"everything went fine. we picked the car up in the dark and the next day we notice some one had marked the car door which we are not very happy about. we have tried to contact the car park but can not get through!!" / 10
Mrs Cload May 31, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"found holiday extras, best for airport parking." / 10
Mr Novell Apr 14, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Efficient and reliable" / 10
Mrs Milner Apr 01, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Silver Zone Non-Flexible
"Airport parking was OK but the flight was the most uncomfortable (Seat space too small for a 6' adult and no food available for purchase)that I have experienced in the last ten years." / 10
Mr Smith Sep 23, 2009
(1 out of 8 people found this comment helpful) Helpful? yes no
Silver Zone Car Park
"Your service was first class,my car was even moved closer to reception when I returned to Bristol, saved me a long walk." / 10
Mr Carter Mar 04, 2010
Silver Zone Car Park
"We had to park the car a long way away from the reception. If you had small children or lots of luggage you would have struggled." / 10
Mrs Melville Mar 02, 2010
Silver Zone Car Park
"Very pleased with service, but we were left waiting in the freezing cold for about 15mins waiting for the return pickup." / 10
Mr Lynch Feb 27, 2010
Silver Zone Car Park
"Every thing was great, on arrival the staff were friendly and helpful and on departure they were friendly and stirred us to our car's location." / 10
Mr Brown Feb 17, 2010
Silver Zone Non-Flexible
"Silver Zone at Bristol pick up is a bit slow. Poor signage/road markings showing way out/exit from car aprking slot. Otherwise very good" / 10
Mr Gregory Feb 17, 2010
Long Stay
"Had to go to booth as prepayment with yourselves was not logged with car park equipment. Apart from that, all was well." / 10
Mr Alford Feb 17, 2010
Silver Zone Car Park
"Great service and parking facilities, with a regular bus service to the airport terminal. Will definately use again. Also good price!" / 10
Mr Viret Feb 05, 2010
