Customer testimonials are direct responses to people's experiences using Cardiff Airport Parking services
On-Airport Parking
"reasonable prices parking close proximity to airport maybe highlight that you have to validate your parking ticket in the terminal before you can get the car out we thought you just put the ticket in the barrier" / 10
Mr Roberts Jan 06, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"The frequency of the shuttle service at Airparks Cardiff is an issue. Twice an hour is simply not enough. A 5-10 minute walk to the terminal would be a tempting alternative if there was a footpath!" / 10
Mr Thackaberry Jan 01, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Having the bus every half hour is not very convenient if you arrive 5 minutes after it has left. Also the bus used to arrive at the correct time to meet the arriving flight rather than a long wait at the airport. However, it is an excellent service and we are very happy to continue to use it." / 10
Mrs Howells Nov 10, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Excellent competive service only one hitch the hotel where the car park was had changed its name so missed it first time around." / 10
Ms Sugrue Aug 19, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"I found everybody there was helpful and it all went good.If I go from cardiff again I will book in again and thanks." / 10
Mr James May 14, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"pleasant reception excellent organisation" / 10
Mr Jenkins Mar 27, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff Return Greet
"Car was waiting at terminal, didnt even have to wait." / 10
Mr Michael Mar 22, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Bus ready and waiting for us on arrival at airport. Glad the staff had defrosting packs on sale ready for the frozen windscreen." / 10
Mrs Morris Jan 20, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"we had to pay 7.00 because weather made us 18hrs late picking up car, but they had our cars ready & snow free so we were on our way quickly. It did say if we were more than 3 hrs late this would be the charge." / 10
Mrs Elkins Jan 11, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"We parked in the new car park at Cardiff and it was a lot closer than the old long stay, we walked back to the car rather than wait for a bus in the freezing cold - excellent!" / 10
Ms Morgan Jan 05, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"We were delayed for hours due to weather conditions but we had no futher hold ups on our arrival thank you" / 10
Mrs Jones Dec 23, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
On-Airport Parking
"Bus driver on return trip really helpful. Took us as close to our car as he could, helped us with 2 large cases & made sure we got to our car before driving off." / 10
Mrs Jenkins Dec 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Really good all round,this was our fith or sixth time using your parking facility it improves every time." / 10
Mr Calder Nov 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"good price and easy to book. " / 10
Dr Price Nov 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Yes, all of the above, although the one bus they have was a little late coming to get us on the way back." / 10
Ms Brown Oct 28, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Airparks at Cardiff recently used.(Sept 09). Efficient service checking in and transport to and from terminals. The toilets left a bit to be desired. Peter" / 10
Mr Phillips Oct 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"EVERYTHING WENT ACCORDING TO PLAN. THE ONLY HITCH WAS THAT WE HAD TO WAIT 20/25 MINS FOR THE NEXT BUS....WHERE AS BEFORE WHEN YOU HAD THE TRANSIT BUS, IT WAS MUCH QUICKER TO GET TO AND FROM THE AIRPORT." / 10
Mr Parry Oct 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Staff very helpful. I had a delayed arrival at the car park due to a crash on the motorway. The next shuttle bus to the airport was due to depart in 20 mins which perhaps would have made me late. The driver immediately volunteered to run myself and another passenger to the airport immediately reducing the amount of pre-flight stress." / 10
Mr Welsh Oct 03, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"I am in a wheelchair and the facilities were excellent a ramp to get on the bus and a designated space for wheelchairs. The driver was extremely helpful both on our way and way back from the airport. Would definitely use again. It is rare to find a company which are so good with wheelchair users." / 10
Mr Phillips Sep 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"it was very convenient and a bus took us to the terminal and the staff were very helpful and pleasant." / 10
Mr Jones Sep 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"Booked airport car parking again this time with yourselves when you had an offer on and saved a few quid. Thanks will definitely be using you again!" / 10
Mrs Open Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"For a very last minute booking, of less than 12hours notice. I thought the service was excellent. Staff very helpfull and efficient." / 10
Mrs Llewellyn Sep 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"The staff were friendly and efficient, and the bus was waiting to take us to the airport and we only had 10 minutes to wait for the pick up, although this was due I think to us landing early. there was some confusion as to exactly where the car was parked as the receipt said Row C and in fact it was in row B, good job it wasn't raining. However, just a little hickup." / 10
Mrs Richards Sep 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"It went very smoothly. There were plenty of staff available to advise us on the parking arrangements, even when we arrived back at Cardiff at mid night. They were also very friendly. We were close to the airport terminal. We have no adverse comments to make and will certainly use this service again. S Evans" / 10
Mrs Evans Sep 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"You sent us a map for Car Park 1 which somehow we couldn't get to We landed in No2, the bus was delayed and we'd a short walk to the terminal. On the whole, it was a good arrangement." / 10
Dr Mir Sep 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"THE WHOLE HOLIDAY EXPERIENCE WAS EXCELLENT TRANSFERS FLIGHT ACCOMODATION ALL FIRST CLASS THANKS WILL DEFINATELY BOOK WITH YOU AGAIN CINDY" / 10
Mr Bird Jul 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"The only thing that could be improved is the waiting area at the hotel as there is no shelter if it is raining and your car has been taken to the main car park." / 10
Mr Williams Jul 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"Have only just started parking my car in Cardiff Airport this year (after 28 years) and can honestly say that booking it through Holiday Extras couldn't be easier!!" / 10
Mrs Open Jul 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"I have booked with holiday extras on many occasions and they are always top class. I would recommend you to anyone." / 10
Mrs Langford Jul 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"Everything was very smooth as always no stress going or coming home. This is our third time booking with yourselves,brilliant service and exellent value for money." / 10
Mr Parr Jul 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"Parking was easy and getting away from the airport at the end of the holiday was great. Will definately use again." / 10
Mr Brett Jun 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On Airport Value Parking
"It was so easy to do, just print off the voucher and it was complete with map and directions." / 10
Mr Way Jun 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"The holiday was superb, just what we needed. Good hotel, great food, fantastic weather and trouble free private transfers. Top notch. Thank you." / 10
Mr Maginn Jun 22, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Facilities were good, v.pleased with staff and bus service.Car was v.dirty when we returned though so I'm not sure where it was parked." / 10
Mr Pinnell Jun 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"the carpark is very near to the airport, the bus was on time, staff were friendly. the only thing i would suggest is to have a valleting service as i would have booked you for that. thankyou for the excellent service, See you again in a month for my next business trip." / 10
Miss Davies Jun 02, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
On Airport Value Parking
"Did not realise that Cardiff airport has no longer an NCP presence at the airport car park. Pre-payment arrangements has to be sorted at ARRIVALS. You note this but I missed it and had to return to the airport from the car park to receive a card to clear barrier." / 10
Mr Williams May 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"no hanging around waiting. Bus was waiting as soon as we came out of airport, straight back to carpark and out within 20 minutes." / 10
Mrs Riden May 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Very impressed by the way things were handled and dealt with at reception. Prompt shuttle service to airport made our holiday start off on the correct footing. Well done. Would definitely use this service again!!" / 10
Mrs Hobbs Apr 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On-Airport Parking
"my ticket was lost and staff were able to sort it easily on my return" / 10
Mr James Apr 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"I have found that I am confident that our car will be safe and on hand on arrival back in this country" / 10
Mr Bowen Apr 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"well pleased, couldnt ask for more." / 10
Mr Brown Apr 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"We booked last Novermber with airparks and found them to be very efficient and thye offer a great service, the reseption staff and drivers are all very helpful, we have booked with Airparks again for September" / 10
Mrs Parry Apr 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
On Airport Value Parking
"Very good service, thank you for making travel hassle free." / 10
Mr Jonson Mar 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Much easier now using airparks than parking on the airport due to the restrictions of pick up points at the airport now. With Airparks you simply board the bus waiting and it takes you to your car." / 10
Mr Ewing Mar 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"We used Airparks at Cardiff. Well organised but the wait for some passengers to fill the bus up was a bit of a bind at the end of a long day. John Morgan" / 10
Mr Morgan May 22, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Having used Airparks for the first time we found the service prompt and efficient, we will certainly be using this in the future and will recommend to friends and family. MR. D. HOWELLS" / 10
Mr Howells May 04, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Airparks Cardiff
"Little bit more shelter from the weather would be nice but you are as good and better than a lot so you cant be bad" / 10
Mr Evans Feb 16, 2010
On-Airport Parking
"Car park was good and very reasonable. " / 10
Mr Ewing Feb 07, 2010
Airparks Cardiff
"We thought the bus would be waiting for us but we had to wait 15 minutes in the freezing cold. Apart from that very good." / 10
Mrs Bridgeman Jan 27, 2010
