Customer testimonials are direct responses to people's experiences using East Midlands airport parking services
Airparks East Midlands
"Brilliant service, very efficient and took all the hassle out of going on holiday. Would definitely recommend them! Just one thing: if you are travelling in cold weather be sensible and take a coat, as waiting outside for the bus for 20mins can get chilly" / 10
Miss Barrett Apr 25, 2009
(15 out of 16 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"We use AirParks at leat once a month and would not consider any other, have used others before trying airparks but will stick with airparks from now on. AirParks are easy to book, never left waiting around and is the cheapes I've known, Thankyou." / 10
Fh9gf - Apr 10, 2009
(7 out of 8 people found this comment helpful) Helpful? yes no
Prestige Parking
"If it hadn't been for the heavy frost making walking from the carpark to the terminal difficult the score would have been 10 out 0f 10. Eccelent service.Thankyou" / 10
Mr Begley Jan 01, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Prestige Parking
"its just a car park but the staff were incredibley polite and helpful, even at 22:30 on a sunday evening. no problems at all." / 10
Mrs Brown Jul 21, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Prestige Parking Express Valet
"Everything went as smooth as clockwork - staff were friendly and helpful." / 10
Mrs Fox Mar 26, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Prestige Parking
"We have used prestige parking before and have never been dissapointed.very efficient and the staff are so friendly.well worth paying that little bit more." / 10
Mrs Carr Jan 22, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"we decided to have our car valeted whilst away when we arrived back it was ready and in showroom condition excellent" / 10
Mrs Toft Jan 10, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The service was exactly as described, the staff were very helpful, it was good value for money and I would certainly reccomend this to anyone needing a place to park near East Midlands Airport." / 10
Mr Greenfield Jan 07, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Prestige Parking
"The car park is a bit further from the departures at east midland than we had been led to believe but everything else was good." / 10
Mr Shelton Jan 02, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Prestige Parking Express Valet
"Everything went smoothly from handover of car to collection. Next time I would go for the full car valet service." / 10
Mr Slight Dec 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Booked Airparks at East Midlands, absolutely great. It was £19.99 for the week and they offered an extra service for £20 which included a lift to the airport in our own car then they delivered the car to the airport so we could drive straight home. On a late, cold, November night it was an extra we appreciated." / 10
Ms Stokoe Nov 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"very helpful, very plesant and the meet and greet was well worth the money to not stand around in the cold. will definetely us again." / 10
Mr Sutton Nov 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"There was a large queue when we arrived at reception and we thought we might miss the bus and have to wait 20 minutes for the next one. Not very good if your running late like we were. However we were happy with the service we received." / 10
Mrs Mcken Nov 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Only bad thing was only one bus to pick up a flight full of passengers on our return. The staff knew how many people would be coming at once as they had all the flight details. Though to be fair the driver got on his radio and another bus was sent though we had to wait ten minutes. Apart from that a smooth operation. Would use again." / 10
Mr Sigleton Nov 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Everything went well apart from on arrival back at the airport, a few flights arrived at once and only one bus came to collect the passengers, leaving many (including us) waiting in the cold. Two buses would have been a good idea given the landing schedule which Airparks would have known." / 10
Mrs Hallewell Nov 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Excellent facilities at East Midlands. Just a blip at the end when we fetched the key. It had not been left in the kiosk. Nothing major." / 10
Mr Smith Nov 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"polite helpful staff fast transfers we had no waiting around. I have used you before and will certainly use you again. Could recommend your service with confidence." / 10
Mrs Turner Oct 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Quick efficient service. Improved layout of parking site. Excellent help when I rang to report possible loss of my glasses at the site." / 10
Mr Goodhew Oct 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The bus was waiting for us as we came out of arrivals - we hopped straight on and were back in our car and on our way home in no time." / 10
Mrs Turner Sep 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Airparks at East midlands(Donnington) was excellent service from start to finish,though a bit more lighting around the area would have been helpful." / 10
Mrs O'connor Sep 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Hi meant to say 9 out of 10. Only because we arrived at east midlands airport at 1.40 a.m. and had to wait about 15 mins or more for the bus . As this was only one of two flights due in at that time we would have thought bus would be there waiting. Other than that everything was fine and all went very smoothly and the staff were friendly and helfpul. Thank you;" / 10
Mrs Wootton Sep 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"both the parking and transfer to the airport went very smooth.will contact you in october for hotel + parking at heathrow in november" / 10
Mr Gooding Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"rather slow picking up from airport 25 minute wait,only one pick up bus in use not as efficient as manchester, staff were fine" / 10
Mr Williams Sep 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"excellent service snd very well organised - just sorry we did'nt have the car valeted whilst we were away! very good value" / 10
Mrs Bell Sep 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"When I returned to my car I had a flat tyre. I would like to thank your staff who were quick to spot my problem and who fixed it very quickly. Thanyou" / 10
Mr Cox Sep 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"excellent service to and from airport even had the car valetted whilst away for £20 very very pleased wiht it proffessionally cleaned definatley use service again" / 10
Mrs Bower Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"We have always found the service to be provided to be excellent and will always use Airparks when travelling from East Midlands airport." / 10
Mrs Sloan Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Very good. When I arrived with my car they explained the exit procedure from the car park very clearly. would use this service again." / 10
Mr Smith Aug 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The staff at the car park were very helpful especially when we needed a jump start due to the car battery being completely flat after all of the damp weather." / 10
Mrs Gamble Aug 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"this is the third time i have used you and everytime you prove to be efficient and well organised many thanks." / 10
Mr Mayhew Aug 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"all went very smoothly and i will certainly be using the car delivery service to the airport arrivals on our return journey again, so much better and quicker, esp on a night flight. Staff very pleasant and did their job properly" / 10
Mr Woolfitt Jul 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Park easy to find. Reception man very obliging and the bus driver too. Maee a good start and end to the holiday." / 10
Mrs Hayter Jul 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Holiday extras is an extremely good service and I would always use the site. It is easy to use and is cost effective to have." / 10
Mr Kilner Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"you were able to save me money on airparks secure parking, which in todays current financial climate helped reduce the cost of our holiday. thankyou" / 10
Mr Stokes Jul 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"our driver was fantastic at East Midlands. It was the world superbikes when we booked our flight but no delay" / 10
Mr Handyside Jul 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The system works everytime, either at Luton or East Midlands the two airports I use the most. It also represents very good value for money. My only comment relates to the attitude of the staff which can vary greatly. One member of staff used foul language to describe his colleague when advising us of a change in the service." / 10
Mr Mcneill Jul 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Could have done with a couple more buses running - it was very busy when we returned and it was tiring waiting for a bus to come to the terminal" / 10
Mrs Mcleod Jul 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"from going on line to holiday extra's everything vent very smoothly,and the ervice we recieved was brilliant thanks alot." / 10
Mr Renshaw Jun 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Staff really helpful the lady I spoke to used to be a rep in the resort so had first hand knowledge of the area" / 10
Mrs Middleton Jun 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The Airpark services were fantastic, all ran smoothly and bus driver was very helpfull as we has a buggie. Overall excellent service Thanks The Keirle Family" / 10
Mrs Keirle Jun 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The hotel staff and food could not have been better. The hotel itself was in good condition and comfortable. Transport by local bus is very convenient. The only drawback being road noise until around 1130 PM." / 10
Mr Macartney Jun 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The accmodation was fine clean with plenty of room,lots of sunloungers no problems with people reserving them.The staff were very helpful and really pleasent. We were dissapointed that we had to pay extra for the air conditioning to be swithed on ( I think it was an etxra 40/50 euros).We went all inclusive but were very dissapointed with the choice. It turned out that we were the only ones that were actually all inclusive so they were unable to putout buffet style food to meet our requirement.This meant we were limited to a small chioce from the menu. The ouside terrace was wonderful again with plenty of room, sunloungers,and table." / 10
Mr Lock Jun 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Great Service - no problems at all -would certainly use again. These additional extra of having the car bought to the airport when we'd landed was great, especially as it was the early hours of the morning ( it was worth paying the additional cost)." / 10
Mr Granter Jun 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"EVERYTHING WAS AS DESCRIBED AND WENT SMOOTHLY AND EFFICIENTLY. WOULD BE MORE THAN HAPPY TO RECOMMEND AND USE YOUR SERVICES AGAIN" / 10
Mr Adams Jun 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"we had no problems with parking or transport to/from airport.we will continue to use your services whenever we fly." / 10
Mrs Dallison Jun 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Would have prefered some instructions as to where to collect the bus on arrival back at East Midlands Airport before we departed, otherwise everything went ok." / 10
Mrs Wade May 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"i know it was early morning when i booked in but it would have been nice to have a nice welcome after driveing over 100 miles to get to your site at east midlands airport," / 10
Mr Batley May 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Have used your facility many times and úsúally have excellent service. Occasionally we have had to wait for a second bus but this has been a rare occurence and not a cause for concern." / 10
Mr Taylor May 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Would have been better if the shuttle bus had been there to meet us after coming through baggage/customs, it was v cold waiting outside at the coach bay." / 10
Ms Kersey May 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Sign where you exit should be bigger and or lit up, because it is difficult to read it in the dark. Otherwise very good service." / 10
Mrs Dunball May 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"very good service i have used all the time i fly from east mids and i fly alot twice in the last couple of months would recomend to anybody wanting cheap airport parking thank you airparks." / 10
Mr Stevens May 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"The car park was easy to find, the staff were friendly and efficient and the transfers were quick and problem-free." / 10
Mrs Jenkins Apr 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Excellent service ..... very close to the airport and transfer bus already waiting .... my car battery was flat on my return and in less than 5 minutes Airparks charged it and we were on our way ... Will definitely use again. Thanks" / 10
Ms Boulton Apr 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Excellent service. Arrived back to the car to find the battery had gone flat. Sorted in a matter of minutes. First class!" / 10
Fgy9k - Apr 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Excellent service very impressed!So easy to use and convenient even in the early hours of the morning!" / 10
Miss Street Apr 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Very good service." / 10
Mr Taylor Apr 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Prestige Parking Gold Valet
"A very professional service" / 10
Miss Jones Mar 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"good service,very organised" / 10
Mr Watts Mar 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"very impressed with all our staff good value for money.would recommend to friends.peace of mind whilst on holiday." / 10
Mr Smith Mar 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"very effecient .good value" / 10
Mr Miller Mar 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Prestige Parking Express Valet
"Can't think of anything you can improve. Fast, efficient and friendly service. The car wash was top notch too!" / 10
Mr Gower Mar 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Prestige Parking Express Valet
"Friendly, very efficient service. And a great job of cleaning the car." / 10
Mr Gower Mar 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"I thought you made it very easy to book in and even though there were a few people in front of us when we returned, the queue went down very quickly and we hardly had to wait at all and i will definately use you again in the future" / 10
Mr Hardy Mar 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"on the return home there was only one bus running and rather alot of people going to airparks, however the driver and the other meberof stff on board done a great job and got us all boarded, luggage, and several pushchairs and babies, and collecting the car was easy and done quickly and efficiently, I would definetly use the company again." / 10
Mrs Johnson Mar 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Prestige Parking Express Valet
"MANNERLY AND FRIENDLY SERVICE THANKS AGAIN" / 10
Mr Marsh Mar 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"I WOULD JUST LIKE TO SAY HOW GOOD YOUR SERVICE WAS FRIENDLY STAFF YOUR SERVICE WAS BETTER THAN PERFECT,WE CERTANLY WOULD RECOMEND IT TO ANYONE,ESPECIALY THE DRIVER ON OUR RETURN HE EVEN STOPPED THE BUS AFTER HE HAD PULLED AWAY FROM THE STOP,AND HE GOT OUT AND HELPED ME ON THE BUS WITH MY CASES,HE WAS A PERFECT GENTLEMAN,WE WISH YOUR COMPANY OUR BEST WISHES." / 10
Mr Wilson May 29, 2009
(1 out of 4 people found this comment helpful) Helpful? yes no
Airparks East Midlands
"Booking on-line is very simple and straightforward. This was the first time I have used any airport car parking service and I would certainly use you again." / 10
Mr Cartwright Apr 21, 2009
(1 out of 4 people found this comment helpful) Helpful? yes no
Airparks East Midlands Return Greet
"we,ve used holiday extras parking at manchester birmingham and east midlands airports and have been pleased and impressed with both the people and the service" / 10
Mr Osborne Mar 16, 2010
Airparks East Midlands
"Car park easy to find. Check in & collection procedures simple. Bus transfer to sirport great. Car wouldn't start when we got back but staff came with jump leads straight away & got it going. Very helpful & pleasant staff. We will certainly use this again." / 10
Mrs Stride Mar 12, 2010
Prestige Parking
"We were delayed by about 12hours on our return an yet our car was ready and waiting.The staff were both friendly and extremely efficient. Thank You from two very tired customers!" / 10
Mrs Watson Feb 28, 2010
Prestige Parking
"wonderful service....couldn,t ask for better the holiday really good....staff fab...would book with holiday extra again xx" / 10
Mrs Tingay Feb 27, 2010
Prestige Parking
"Staff very helpful. My only small complaint is that the walk to the terminal is more than 2-3 minutes as described - especially when it is raining or snowing!" / 10
Mrs Leggett Feb 26, 2010
Airparks East Midlands
"we use airparks often, they give a good service,staff are very helpfull,we usually have our car valleted while we are away, it is a treat to come back to a lovely clean car." / 10
Mr Deakin Feb 24, 2010
Prestige Parking
"This was my first experience of Prestige East Midlands. The service was excellent, quick and personal. On our return the car was parked next to reception- no long walk necessary to find it. I will definitely use the parking again and would recommend it." / 10
Mrs Sage Feb 22, 2010
Airparks East Midlands
"directions was the only draw back- some signage would of been most helpful , but apart from that ...all was just fine" / 10
Mr Mcgrail Feb 18, 2010
Airparks East Midlands
"yes everything was great and the staff very friendly and helpful.The only thing that could be improved is to make the bus waiting area better proected against the weather by fitting sides to it." / 10
Mr Harris Jan 31, 2010
