East Midlands Airport Parking Customer Feedback

Customer testimonials are direct responses to people's experiences using East Midlands Airport Parking services

• 88% of customers who left a review would book again
• 50 customers have given an average rating of 5 out of 5

I have booked with you before and i would certainly use you again whenever i go away.
Mr Grant 20 Jan, 2008
Stop at the arrivals pick up point for orientation only, then drop off at departures.
Mr Wright 02 Feb, 2008
Airparks service was very efficient, and I will use you again next time.
Mrs Pratt 09 Jan, 2008
Would definitely use again, no problems at all, a very smooth and efficient service
Mrs Rawson 16 Feb, 2008
Excellent service!
Mr Ashford 18 Jan, 2008
Everything happened exactly as stated. Efficient and reasonably priced.The road signs to Airparks were excellent.
Mr Hornby 08 Jan, 2008
A good efficient service
Mr Fallon 28 Dec, 2007
The staff were very helpful both dropping off and picking up the car.We were dropped off near the 'arrivals' at East Midlands Airport, a short walk from the 'departures'. We did not mind making our way to departures but it would have helped if we had been given some indication of where it was and how to get there.
Mr Fowler 04 Mar, 2008
First Class service from Airparks at Castle Donington. Thank you.
Mrs Ashmore 23 Jan, 2008
a very efficient service
Mrs Watson 19 Jan, 2008
a special word of appreciation for the bus drivers who are polite,friendly and helpful.
Mr Marsden 13 Jan, 2008
very good service.
Mr Heslop 12 Jan, 2008
Good service and reliable- often use your service and will continue to.
Mr Creed 08 Jan, 2008
Friendly ,very very helpful Will use you every time!!!
Mrs Lyons 17 Nov, 2007
Extemely pleased with the service we recieved at East Mids.Even though our return flight was delayed, there was no hint of being charged for going into another days parking. In fact nicely surprised to find our car had been swept clear of snow on our return.
Mr Sinton 20 Nov, 2007
Very clever and simple system. Very professional service. Excellent value for money.
Mr Brown 09 Jan, 2008
Everything went smoothly. the directions were helpful and the car was ready upon our return.
Mr Smith 08 Jan, 2008
very professional and friendly service!
Mrs Merciere 02 Jan, 2008
Yes, there was a lack of parking spaces when we arrived and we were in a queue for quite a while and then we had to abandon our car where it was, we could have missed our check in time because of the delay, fortunately we were okay.
Mrs Paulson 30 Dec, 2007
Excellent service. Totally trouble free and so convenient. Congratulations to all members of staff on their efficient, friendly and high standard of service.
Mr Walters 28 Dec, 2007
Very kind, helpful and charming staff. An efficient service, made the trip very easy thank you.
Mrs Taylor 18 Nov, 2007
very good service,we were at the airport very quickly after we arrived at airparks, it was the same returning from our holiday, good recommendation.
Mr Deakin 04 Mar, 2008
very good service, friendly and efficient. i would definately recommend you to others!
Mr Suter 27 Jan, 2008
excellent service and helpful staff made for a pleasant trip.Will use your service again whrn flying from EMA
Mr Dawson 26 Jan, 2008
easy to use no problems at all
Mr Watson 23 Jan, 2008
excellent service provided by office staff
Mr Beale 22 Jan, 2008
Excellent, friendly service! We were surprised at how quickly we got back to our car. Almost no wait either end. Super.
Mr Clark 22 Jan, 2008
I HAVE ALWAYS BEEN PLEASED WITH YOUR SERVICE FREINDLY STAFF AND PROMPT. ALWAYS YOUR COMPANY WHEN TRAVELLING FROM EMA
Mr Thistlethwaite 22 Jan, 2008
great facility so close to airport will use it every time we fly from ema and we only live 40 mins away.
Mr Day 20 Jan, 2008
All staff always friendly and helpful, whatever time of day or night!
Mr Gordon 18 Jan, 2008
Great Service!!
Mr Chapman 15 Jan, 2008
no comment - no problems.
Mrs Wilton 15 Jan, 2008
Airparks at East Midlands was really just the job, swift and friendly on both outward and return journeys.
Mr Sutton 14 Jan, 2008
Everything was as you said it would be.
Mr Bowyer 14 Jan, 2008
Efficient and on time. Made the start and end of our holiday very easy and stress free.
Mr Holden 13 Jan, 2008
The service and staff was excellent also continuity of shift pattern as we were able to identify your representatives easily as they also remembered us, well done!!!
Mrs Roberts 12 Jan, 2008
Excellent, swift service. Easy to find and, being on the site, it is very convenient for the airport lounges.
Mr Rowley 03 Jan, 2008
Very precise and clear instructions on how to find the car park.
Mr Robinson 19 Nov, 2007
first night not in the correct room .it was very small and the bathroom was across the hall and we were unable to unpack until 5.30 the next day
Mr Bird 18 Nov, 2007
all the staff was very helpful and always cheerful and its nice to see a smiling face at any time of day or night. thanks mr c morris.
Mrs Morris 05 Jan, 2008
Good service that we have just twice in just over a month. Car waiting for us both times. Thanks.
Mrs Goode 23 Dec, 2007
We were dealt with promptly and all went as well as it could do. All in all a pleasant experience!
Mr Benjamin 19 Mar, 2008
fast and efficient service
Mr Spencer 22 Feb, 2008
we will definitely be booking Holiday Extras in the future.Holiday Extras made our xmas honeymoon that bit better and easier! thank you
Miss Stewart 29 Jan, 2008
Very good friendly service from booking right through to picking up our car on return. Thankyou kind regards Catherine Hardwick
Mrs Hardwick 16 Jan, 2008
A very fast and efficient service with very friendly drivers
Mr Foster 14 Jan, 2008
No fuss no red tape no hassel,drive in park up,job done.
Mr Lord 11 Jan, 2008
no coments, we were very happy with your service thanks.
Mr Krasniqi 25 Jan, 2008
I realise that you "pick-up"where you "drop-off"however it would be very helpful if you could arrange a definate" Airparks" stop.If there is any delay in collection it avoids confussion. I will use you
Mr Butler 24 Jan, 2008
I thought that the service was very efficient and quick most impressed by all concerned.
Miss Carter 24 Jan, 2008

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