Customer testimonials are direct responses to peoples' experiences using Gatwick airport parking services
Airparks Gatwick Return Greet
"The directions were easy to use. The check in system worked well and a bus was available and went quite soon. There was planty of room on the bus. Our car was returned very promptly on our return with Return Meet and Greet and the person who brought the car out was very friendly and polite. It was also great to get into a warm car! Thanks for your excellent service." / 10
Mrs Bryan Feb 25, 2010
(1 out of 1 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Your service was very good and well organised. There was no waiting,the car was ready on our return right nest to the bus stop. A very good reliable service." / 10
Mr Evans Sep 25, 2009
(33 out of 35 people found this comment helpful) Helpful? yes no
Long Stay
"When our car battery went flat while we were in longstay parking at Gatwick the chap at reception jump started us and we were on our way home in 10 minutes - brilliant service!" / 10
Mrs Brown Nov 01, 2009
(14 out of 15 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"No troubles at all - easy to find - quick transportation and collection - everything you require at the start and finish of your holiday" / 10
Mr Humphrey May 30, 2009
(27 out of 29 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The transition from car park to the airport and back was very smooth both ways - especially as we landed at around midnight on our return and were very thankful to find a bus already waiting at the airport bus stop to take us back to the car." / 10
Ms Silvester Apr 20, 2009
(13 out of 14 people found this comment helpful) Helpful? yes no
Long Stay
"What can I say? The car park was easy to find, we waited at the bus stop for 5 mins for the bus which took us straight to the north terminal. Again on the way back we got to the bus stop and the bus turned up straight away! Excellent service will definately use you again." / 10
Ms Avery Oct 31, 2009
(12 out of 13 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything is well organised and the staff are professional and polite and do their job efficiently - what more could you ask?" / 10
Ms Plumb Sep 06, 2009
(10 out of 11 people found this comment helpful) Helpful? yes no
Long Stay
"Very smooth. Bus drivers were very considerate and as we had pre-booked we saw no other staff.I would use this again." / 10
Mr Capp Oct 03, 2009
(6 out of 7 people found this comment helpful) Helpful? yes no
Airparks Gatwick Return Greet
"your staff at airparks gatwick north terminal were brilliant, and my car return to me on arrival was excellent, made big difference to getting on my home. thankyou" / 10
Mr Lummis Aug 13, 2009
(6 out of 7 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Excellent service thank you, I had used valet parking previously, paid a whole lot more and the service was not nearly as good as yours, so once again, Thank You and keep up the good work" / 10
Mrs Smith Sep 06, 2009
(11 out of 13 people found this comment helpful) Helpful? yes no
Long Stay
"Parking was good all paid for online car park is easy to get to. Pull up to the barrier, number plate is recognised and your ticket pops out. Park the car get on the bus, job done. On return, collect your car, put the ticket back in the barrier and go. No queues no fuss." / 10
Ms Milligan Jan 24, 2010
(5 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Easy to navigate website, speedy booking process, no need for print outs, great directions to the car park and fast transfer to/from airport. Will definitely use you again!" / 10
Miss Clarke Oct 11, 2009
(10 out of 12 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Great service, a bit difficult to drag suitcases into the bus shelter over the step up, a ramp in would make it easier." / 10
Mr Turner Sep 13, 2009
(5 out of 6 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Your service gives us a very easy start to our holiday by simply meeting us at the airport terminal and taking our car away. It's also nice to have the car returned to the terminal promtply when we get back. We have always found your staff polite and courteous. We have used this service regularly for the past 4 or 5 years and the cost is not much more expensive than normal airport parking." / 10
Mr Webb Jun 01, 2009
(5 out of 6 people found this comment helpful) Helpful? yes no
Long Stay
"Well signposted and excellent parking facilities with more space to park than most of the long term parking areas published." / 10
Mr Brown May 31, 2009
(5 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Another exellent transfer. Even at such an early hour bus was waiting, staff at car park check-in friendly and efficient. Even toilet for "the desperate"! On our return just as smooth. Definately use again." / 10
Mrs Williams May 29, 2009
(10 out of 12 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"very fast very efficient. Fab!" / 10
Ms Worthington Apr 21, 2009
(5 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick Return Greet
"Your staff are very friendly and I trusted them with my car. I used the facility where they met us at the airport terminal which was great just 5 minutes after picking up our baggage and following a 10 hour flight. Again, the lady that brought our car to us was very friendly with good conversation and humour - we were glad to be back home!" / 10
Mrs Stothard Nov 15, 2009
(4 out of 5 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"We 'picked up' an extra body on holiday but Hotel we had booked through you changed the booking as we checked in at midnight with no extra charge." / 10
Mr Hale Aug 14, 2009
(4 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick Return Greet
"I was pleased with the service, but felt there could be improvement, as when dropping off the car it was a bit chaotic. Having the car delivered to the airport went very smoothly." / 10
Mrs King Jun 16, 2009
(4 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"It was Airparks at Gatwick. On our return we had to wait quite a while for the bus and when it came it was already almost full so the journey back to the parking area was not very comfortable." / 10
Mr Riley May 25, 2009
(12 out of 15 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Yes servie was efficient, to and from the airport, the only thing I would say it would be helpful to have someone put any extra suitcases on for customers as I seen a couple with two very young children, and they had a bit of struggle getting onto the shuttle, because they had extra suitcases." / 10
Mr Lockwood Sep 08, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I purchased Car parking and travel insurance without any hastle. The car parking was as advertised and definately worth booking in advance." / 10
Mr Preston Aug 13, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I always try to shop around but always come back to Holiday Extras.They are the cheapest and emailed instructions easy to follow" / 10
Mrs Pages Aug 13, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Long Stay
"yes thank you everything went as smooth as possible no hold ups at all Thank you and your staff very much Regards Tony Lamberton" / 10
Mr Lamberton Jul 16, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I was very happy with the service I received from you. Very friendly, helpful staff. Thank you and I will certainly use you again and recommend you to anyone." / 10
Miss Ford Jul 06, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Your excellent service made our holiday worry free with regard to our car. We have no hesitation in recommending you to our friends and will certainly use you again." / 10
Mr Davies Apr 09, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"very efficient. location hard to find the first time." / 10
Mr Day Apr 08, 2009
(3 out of 4 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Overall pretty good, thanks! Airparks was quite a long way from the terminal and quite hard to find. also on the return the instrucitons were not clear and the freephone number at bus stop 5 was for BCP and didn't work anyway." / 10
Mrs Djukic Oct 29, 2009
(8 out of 11 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The fact that you can get to the airport at your convenience; leave your car in safe hands and therefore have that peace of mind to start to enjoy your holiday from the time you hand over your keys to a friendly and helpful team of people; return to collect your car hassle free; at a competitive rate. Now that's a service worth using and recommending. Thank you all." / 10
Mr Savizon May 04, 2009
(5 out of 7 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Booked the "meet and greet" which is so convenient. Will definitely use it again. Many thanks for a good start to our holiday!" / 10
Mr Grimes Jan 23, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"I have already recommended this parking option to several people, who are very impressed with the car park location, frequency of shuttle buses, and, of course, the amazing prices!" / 10
Miss Gwinnett Jan 14, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"Excellent - easy parking close to terminal, easy to find and numberplate recognition made it very quick to enter and exit. Buses frequent too. Also, cancellation insurance gave extra peace of mind." / 10
Mrs Hancock Jan 04, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Excellent value, no issues at all. Have used hoilday extras for the last 6 years and will do so in the future." / 10
Mr Atkins Nov 23, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"This is the second time we have used Maple Manor. they coped well with us arriving over an hour earlier than booked and had the car waiting for us on return by the time we exited arrivals. Will be calling you again guys!" / 10
Mrs Moth Nov 04, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Everything went smoothly, though there was quite a long delay waiting for your driver on our arrival at Gatwick (we called ahead in plenty of time). Having to phone to confirm 24 hours after booking online seems a bit unnecessary." / 10
Mr Dawson Nov 03, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Will definitely use Maple Manor again - hope it's available at other airports? Takes the hassle out of finding space and transferring from car park to terminal - I just walked into departures, and on way back just got in my car and was on my way home without delay. Brilliant!" / 10
Miss Mckenzie Oct 08, 2009
(4 out of 6 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Superb service provided and simple to book. Great start to the holiday as no hassle to park the car and very slick on the return pick up - will definitely use the service again and will recommend to friends." / 10
Mr Bingham Sep 21, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"WOuld be better to be asked to call for car return a little sooner, as we had a longer wait than we would have wished when we got back to Gatwick." / 10
Dr Lowdell Sep 21, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We have always booked our short stay car parking with you. The added bonus being that you can pay for the car to be delivered to the airport arrivals at a very reasonable cost, giving us hassel free traveling after our journey. We also book overnight sccommodation, leaving our car there for longer stays (which we have done for September). Again hassel free. I have found that the desk staff at LGW recently to be very helpful and friendly regards the Pearce Family" / 10
Mrs Pearce Aug 30, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Holiday Parking
"We were really impressed with the service that was provided, there was not any problems and the whole process was very quick and professional." / 10
Mrs Watkins Jul 29, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Your Maple Manor meet and greet car parking service was a good as usual.This is the third time we have used this service and will definately use it again." / 10
Mr Berry Jul 05, 2009
(4 out of 6 people found this comment helpful) Helpful? yes no
Long Stay
"The parking was almost too simple I didn't know about numberplate recognition perhaps it should be mentioned on the website" / 10
Mrs Burford May 25, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"It is the first time we have used this meet and greet service. We found it very good." / 10
Mrs Exley May 24, 2009
(2 out of 3 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The web site the bus ran at ten minute intervals. Infact on leaving the car it was waiting at 20 minute intervals plus 10 minute journey time. As it happened I was in good time but the wife and kids were a bit worried when I dropped them off and did not return for fifty minutes. Not the end of the world but it could have been if I was short of time. Otherwise pretty good service friendly staff and good organisation." / 10
Mr Dudley Apr 13, 2009
(4 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"fabulous everything was great the service the help amazed at how friendly the staff were at such a ghastly hour will definately re use this service." / 10
Mr Lewis May 30, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The booking in procedure on arrival was excellent. It was nice to know the car was safe and secure whilst we were away. The shuttle bus drivers were very polite and helpful. All in all a good experience!!!" / 10
Mr Quickenden May 19, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"we had a really lovely time the hotel was very nice and clean and the staff were really nice we would recommend it." / 10
Mr Pask May 03, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Our first experience and we found it to be a very efficient service and the staff were most helpful and courteous" / 10
Mr Thompson May 02, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything spot-on. Thank you." / 10
Mr Schofield Apr 15, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"very good service" / 10
Mr Sawyer Apr 13, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Fast, easy & competitively priced.Even when I made a mistake on the booking and telephoned to correct, it was amended instantly and without fuss. Many thanks" / 10
Mr Bromhead Apr 09, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"what an great service you gave, we would like to thank you all for a trouble free journey, we will be using you on our next holiday, once again thank you" / 10
Mrs Towers Apr 06, 2009
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The staff went that extra mile by coming out in the driving snow to get my car started after the battery failed." / 10
Mr Welch Jan 22, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"your bus driver was excellent as we landed back late on the wednesday of the big snow he got us near to our car, helped clear the snow from our car and then helped with the luggage . well done" / 10
Mrs Kilkenny Jan 22, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The website for parking is easy to use and the whole process is quick to do - and it is cheaper than just turning up on the day!" / 10
Mr Smith Jan 21, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Changing from aiport parking to hotel with parking was very easy. Holiday extra staff were extremely helpful and friendly. Thanks!" / 10
Miss Mcdonald Jan 20, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We had to change our booking at the last minute due to the bad weather and the staff at Holiday Extras were extremely helpful. The hotel we were booked into was excellent and the whole package of hotel, car parking and transfers went like 'clock-work'. We would highly recommend Holiday Extras to anyone." / 10
Mrs Biddlecombe Jan 19, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Long stay car park at Gatwick was great - easy to find, regular buses and a fantastic price. Would use again." / 10
Mrs Mcgilveray Jan 13, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Customer service was excellent and staff did assist with my luggage on the outward journey as I was travelling with my disabled mother." / 10
Ms Brown Jan 12, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very quick and easy online facilities, cheap prices and unlike other airport parking facilities extremely easy to get to. Very quick service on arrival and departure. Thank you for making my trip easy!!" / 10
Miss Porch Jan 12, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The parking was extremely cheap and when we got home the car did not start as it had been standing for 28 days. Upon calling for help it was there within minutes and it was service with a smile. Excellent" / 10
Mrs Hunter Jan 12, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Having been delayed for 36 hours and collecting my car at 04.30 it arrived within a short time essentially cleared of snow and ready to drive off; staff showed willingness and politeness under stressful conditions, having had to dig many vehicles out of snow." / 10
Mr Hansen Jan 11, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I had difficulty getting onto your web site and had to book my airport parking by telephone. The person I spoke to was very helpful and I was very pleased (and relieved) to find that the web price was the same as that given on the internet. The whole process was streamlined and everything went smoothly, (love the number plate recognition!) contributing to a very relaxing short break. Thank you" / 10
Mrs Allen Jan 09, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Thought ur service was excellent only thing I wld say is it would of been great if u had dud the snow away from lanes very scary coming out of car park yesterday" / 10
Miss Mchale Jan 09, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Easy to follow instructions - everything went very smoothly. However the price increased the nearer to the date of departure - wish we had booked a week earlier!" / 10
Mr Wilcock Jan 07, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"id used the long stay at gatwick before so knew what the facilities were like - usual good service from your team - will continue to use you when i need airport parking" / 10
Mr Adamson Jan 07, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"No problems-except didnt know if i was in the right car park or not until i asked man working there. He said as i was pre-paid it registered me when i arrived. I didnt know this. Apart from that fine service and car safe on return. LONG STAY CAR PARK, GATWICK" / 10
Mr Jones Jan 06, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I have been using Holiday Extras for some years now and have always found them to be very helpful and polite." / 10
Mrs Cappucci Jan 06, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I travel to Europe at least once per month and it is a great relief to know that I can park my car with Holiday Extras and know that it is safe. I also appreciate the service upon returning to the UK which delivers me to my car in a safe and easy manner." / 10
Miss Potter Jan 05, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very well organised, people all very helpful. On landing back in UK the bus driver was about to pull off when he saw me just appear in view to catch the bus & he kindly let me in. Much appreciated. Will use this service again." / 10
Ms Hartley Jan 05, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Really close to airport - better than going 20 mins further away and then 20 mins to get to airport - would definitely choose again" / 10
Mrs Smith Jan 03, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"we arrived a night earlier due to bad weather, it wasnt a problem we just paid for an extra night when we left." / 10
Mr Sheriff Jan 03, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Can't have been smoother - dropped car off bus was waiting and then paid the extra to have the car dropped off to me at the airport which was perfect. Will definitely use again." / 10
Ms Harvey Jan 01, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Altough we did not use the facilities due to weather conditions. The help and service we received over the phone was excellent." / 10
Mrs Daniels Dec 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Gatwick Long Stay Parking was good. Altough we just missed a bus another one came along in 5 mins to take us to South Terminal. We had a very jolly busdriver, considering it was only 6am, who gave us all the necesary information about where to catch the bus on return, etc. On return we had to wait for 15 mins before our bus turned up to take us back to our car. Interestingly it was the same bus driver as we had on the outbound trip and he was sill just as jolly at 5pm." / 10
Mr Ward Dec 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"The Gentleman who dropped the car back to us was extremely helpful as we landed at the South terminal instead of the North he was still with us in no time and extremely helpful" / 10
Miss Simmonds Dec 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"When I returned to Gatwick, 4 inches of snow had fallen in the preceding few hours.However your operation ran without a hitch and the bus was on time and my car was ready. Congratulations!!" / 10
Mr Royle Dec 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Have used you for years for airport car parking, most often airparks, and never had a problem - unlike some airlines I could mention!" / 10
Mr Warby Dec 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Reception desk pleasant & helpful, bus service very good, car was undamaged & a very good rate for the 2 weeks. What more could one ask for." / 10
Mr Wild Dec 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Easy to find, bus driver pulled over to pick me up as I rushed to the stop on the way back. Would use again." / 10
Mrs Harris Dec 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Booked north car park then we were informed we needed south car park,Gatwick. Call Centre staff very very helpfull rectified the our booking requirements which took out a lot of hassle. very pleased with service and at the car park." / 10
Mrs Sutton Dec 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Was disappointed to arrive at the car parking to be informed that the next bus was going to take 20 minutes" / 10
Miss Morton Dec 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I was very happy with the service I was offered. The staff were helpful and friendly and the facilities were better than I expected." / 10
Ms Harding Dec 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything went very smoothly. There were no delays or long waits. Pick up was on time and we arrived back at airport with about the right amount of time for check in etc." / 10
Mrs Phillips Dec 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"pre booking very easy to acess parking area staff were very helpful as we got diverted to Standed due to snow and my car remained an extra day" / 10
Mr Pemberton Dec 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"My vehicle would not start when we got back after the holiday. Straight away they got someone to get it started at no cost." / 10
Mr Russell Dec 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Used Holiday Extras to book parking at Gatwick South, everything went smoothly and had no cause to speak to staff at Holiday Extras or Gatwick South car park." / 10
Mr Adams Dec 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"AIRPARKS AT Gatwick was cheap and secure. Not too far from the terminal and buses arrived quickly. Guys at the desk were efficient and above all, polite and courteous." / 10
Dr Moreland Dec 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"need to stay at the barrier longer as it did not recognise my reg. but apart from that very gooooooooooood" / 10
Mr Weedon Dec 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Went as smoothe as clockwork. Didn't have to wait for the bus as it was there on departure and arrival. Would definitely recommend and use again." / 10
Miss Welch Dec 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"service was very good pick up bus for transport to North Terminal was on time, on return the bus was in good time although it was a bit of a scramble to get on and the bus was very full." / 10
Mr Mccabe Dec 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Only draw back was having to walk quite a way in the pouring rain to collect our car on return with the luggage." / 10
Mr Cowdry Dec 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Staff was not needed. By a miracle we found our car ourselves. At the exit we inserted the card and the barrier opened. Just like that." / 10
Mr Tiburtius Dec 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Quite well really, Initial problemms with number plate recognition both on entry and exit @ Gatwick, otherwise very good. thank you" / 10
Mr Raine Dec 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"No problems, easy exit from car park on return. Arrangements made when booking were complied with and evrything went well. Keep up this excellent service." / 10
Mr Horsnell Dec 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Managed to find it by carefully following their instructions - lots of roundabouts! Staff were friendly and efficient, as were the buses and all went smoothly. A fantastic price for the service." / 10
Ms Ferguson Nov 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Good parking arrangements. I was driving away from the car park less than 1 hour after touchdown, passport control and baggage collection." / 10
Mr Lawson Nov 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"did put 9 then after i put my comments upped it to 10 as couldnt fault service provided by gatwick airparks parking - friendly staff good service and grest price" / 10
Mr Pepper Nov 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Really really helpful staff - especially when I realised I'd left my mobile phone in the car & they managed to get it to me at the terminal! Thank you!" / 10
Ms Appleton Nov 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Facilities rather further from North Terminal than I had expected and transfer bus a little slow to arrive on return. Otherwise no problems and general service very good." / 10
Mr Guthrie Nov 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Our flight was delayed by 4 hours and was concerned because I stated a pick up time. However I did'nt need to worry because everything was fine when I picked up the car and as always went very smoothly. I would always book through your company and as far as im concerned one less thing to worry about." / 10
Mr Morgan Nov 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"We have used you a few times now and you delivered good service again. The only downside this time was the delay in you meeting us following our journey to the airport. We had to circle the roads around arrivals a few times." / 10
Mr Webb Nov 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Used Holiday extras to booked airport parking they had the best prices have used them a few times now & would use them again!" / 10
Mr Pulson Nov 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Always having to wait for people to pick up the car and drop off even though we phone as requested." / 10
Mrs Fairey Nov 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The booking process was simple, with clear requests for information. Confirmation was rapid and staff at Gatwick Long Stay Car Park polite and helpful" / 10
Mr James Nov 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Hotel was very good with a excellant meal. Directions from hotel to car park were very good also however on our return from holiday there were no direction back to M23 from the carpark and as it was dark and raining hard at the time this would have been helpful." / 10
Miss Daniels Nov 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"we had to stop and check in with the cahier,as the ticket at the car park read cahier otherwise all went to plan" / 10
Mr Wingrave Nov 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"We now use the meet & greet service regularly, as it avoids last minute hassles and also provides a smooth exit from the airport terminal. The staff are always extremely courteous and punctual." / 10
Mr Mason Nov 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Service was very good, we returned back a day late because of a canelled flight so we had a charge for the extra day but this charge was small and the car was waiting for us when we got back. Very pleased with the service" / 10
Mr Troman Nov 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Very good and had no problems. When got to Gatwick had to spend a little time trying to find the bus stop but otherwise no complaints and will definitely use you again in future." / 10
Mr Dias Nov 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"little bit slow collecting the car but on arrival back in the uk, very quick and efficient, would certainly use this service again" / 10
Mrs Osborne Nov 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I love using holiday extras. It is so easy and allows me to know my car is safe and secure and waiting for me upon mu arrival back to the UK. Have used them at least once per month throughout 09 and will continue to do so in 2010." / 10
Miss Potter Nov 12, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"My suitcase had been taken by mistake by someone else, we were therefore late returning to collect our car but did not receive a penalty, good service." / 10
Mrs Connolly Nov 12, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"it would be better if the drop off was outside the departure doors it was a struggle pushing a pushchair and pulling suitcases all that way the staff are very helpful and pleasent thankyou" / 10
Mrs George Nov 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The system was so efficient we never spoke to any staff.but I am sure they would have been helpful." / 10
Mrs Mason Nov 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"i have used this service many times but always think too many phone options when trying to get through and the travel extras phone number is not obvious on your website." / 10
Mr Scott Nov 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Find it annoying at Gatwick to have to go to customer services with ticket and booking form instead of just putting ticket in slot to get out as in Luton." / 10
Mrs Clarke Nov 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"A very smooth collection and delivery of my vehicle, I have used, and will use maple Manor again through Holiday extras" / 10
Mr Smith Nov 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The ticket barrier on the way out would not except our ticket had to wait ages for someone to help open the barrier" / 10
Mr Barker Nov 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We were very pleased with the service we recieved from Airparks Gatwick. The service was friendly and efficient and the staff were very helpful." / 10
Mr Summerfield Nov 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We didn't realise Airparks was so far from the terminal. Although Airparks was faultless, we wouldn't use it again, and would prefer a more on-site car park." / 10
Mr Grundy Nov 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We booked after talking to a very helpful lady from Holiday Extras who explained everything to us and it alll worked wonderfully, such a simple system, well done." / 10
Mr Nunn Nov 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"All that was promised was delivered. Staff were punctual and very polite. It made our trip less stressful." / 10
Mr Avgousti Oct 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"When we checked in at the car park before our departure we were dealt with speedily and efficiently by a welcoming member of staff. Upon our return, the return journey from the South Terminal was on time and upon arriving back to collect our vehicle, the gentleman who dealt with us could not have been more helpful. We will definitely be using this service again for our future holidays departing from Gatwick" / 10
Mrs Sharp Oct 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything was great - just a thought to tell people that coming back from the airport to the car park the long stay buses are designated by zone - we got on the wrong bus (A, B, C, D) and ended back at the terminal to transfer back onto the right bus (E, F, G, H)." / 10
Mr Kennedy Oct 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The park was a little difficult to find, but once there everything went very smoothly. Staff were courteous and the transfers involved very little waiting time." / 10
Prof Aylward Oct 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Staff were helpful as I had left my details at home and had to ring holiday extras as I approached Gatwick to find out where the car park I was using was. HE staff were able to identify my booing from my home postcode and direct me where to go." / 10
Dr Hudson Oct 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Directions were slightly unclear, as you enter the same place where a large £9 a day sign is; but otherwise service was good. There could do with being a bus that goes from the South straight to the North terminal as we weren't the only ones who had to get two transfers each time." / 10
Miss Argles Oct 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Easy to book online. Directions to car park easy to follow. All went smoothly thank you. Good idea to charge by the 24 hr as flight was delayed." / 10
Mr Sutton Oct 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We arrived back at Airparks car park in the dark and I thought the lighting and directional indication could have been better. All the rest was first class" / 10
Mr Strange Oct 12, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Perfectly happy with long term parking service, girl in office very helpful when we had a problem getting through barrier on our return late Thursday evening" / 10
Ms Cooper Oct 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"On checking out of the car park on our return, even though we had pre-paid our on-airport car parking, the barrier would not raise. We had to reverse away from barrier and go into office. After adjustment to their computer, our ticket successfully lifted the barrier for us to exit." / 10
Mr Bramwell Oct 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We have used your firm on a number of occasions, over a number of years and have always been pleased. Your staff have always been polite and cheerful irrespective of our arrival time. Whilst we have not used all of the services available, what wehave used have been good." / 10
Mr Mortlock Oct 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"When we arrived at the barrier the number plate recognition picked up the car registration and printed it our ticket. Then when leaving we approached the barrier entered our ticket into the machine and the machine told us we still owed £72, so I had to reverse the car and enter the building were a lovely lady apologised and activated our ticked which allowed us to exit. Apart from that the frequency of the buses was excellent and the journey too and from the airport was short and I would definitely use the parking services again." / 10
Mr Mccarthy Oct 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything was great - found the car park easily from the description - buses were frequent - staff very helpful - a very good service all round" / 10
Mr Cronk Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Helpful and friendly staff. Great service. No complaints. Will use Holiday Extras again. Cheapest airport meet and greet parking I could find." / 10
Miss Bell Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"All went according to plan - number plate recognition worked - in and out of car park with no problems" / 10
Mr Clark Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"All went well, well worth paying the extra for the meet n greet saves a load of messing around. Shame about the parking officers making you constantly drive around in circles whilst you wait the company to take the car though!" / 10
Miss Quinn Oct 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"No problems with staff as they were very efficient and helpful. The only minor issue was the length of time between journey's." / 10
Mr Chitty Oct 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"promt collection and delivery of car, polite, helpful staff would definately use again and recommend to friends the perfect start and end to our holiday" / 10
Mrs Clay Oct 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Only thinbg was we were surprised at how busy Gatwick was at 0200 in the morning. We did not manage to get on the first bus, but the next bus came along within 10 minutes. Our first time of using this service and it worked really well for us. We will difintitely ust it again." / 10
Mrs Goodhew Oct 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Yes, I phoned beforehand with a query and the person was very friendly and helpful and also when I paid on my return the service was very friendly and professional." / 10
Miss Grehs Oct 05, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"directions given to Parking very easy and helpfull...paid extra for car delivery to airport on return which again was very hassle-free at 04.15 am many thanks for your service" / 10
Mrs Peall Oct 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"always been pleased with the service when ive used holiday extras thats why i return and use them time and time again well done thanks for great service." / 10
Mr Edwards Oct 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Excellent service. We phoned as we neared Gatwick north and the chap was waiting for us even though it was so early in the morning (4.45). On our return, we phoned once we had our baggage and we had a litle wait but this was more due to the amount of traffic that was coming through" / 10
Mr Bush Oct 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Service was efficient. Only slight gripe was that just missed service bus on return and had to wait quite a long time for next, which as a result was very crowded." / 10
Mr Batten Sep 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Also liked that when returning you just take the bus and car collection is arranged,where in past you had to phone on arrival quoting refs etc.Dead easy" / 10
Mr Bray Sep 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"yes we found everything very easy and it all went smoothly. Bus driver was very polite both outward and on return" / 10
Mrs Gore Sep 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Car parking was swift and the exit even swifter with absolutely no hassle ! Will definately use you again! Well done!" / 10
Mr Winmill Sep 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Staff very helpfull - just a bit of confusion as to whether we were in the right place to be met. Will know better next time" / 10
Mr Wooldridge Sep 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Booked both holiday insurance and car parking at airport. Both very easy to book and e-mail of documents came through within minutes. Will always use site to book any holiday extras for future travel" / 10
Mr Palmer Sep 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Pick up point at Garwick north very badly lit at night- if you didn't know where it was you can't see it clearly as the Flighpath sign is very dark blue against a night sky!" / 10
Mrs Arm Sep 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Good directions for finding carpark,easy to park,frequent buses to and from terminal,easy and quick system to enter and exit the carpark." / 10
Mr Williams Sep 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything worked well, the information provided was great and parking was easy to use and find. I will be booking parking again for my next trip soon!" / 10
Ms Dunne Sep 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I would recommend Holdiday extras to anyone their service are great. Parking at Gatwick made very simple and easy to do. Thank you" / 10
Mrs Carter Sep 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Entrance into carpark was confusing and signs led us to an area that was full. Once we eventually found a space transfers etc were good." / 10
Mrs Witcomb Sep 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We paid in advance so once we got back to the car we were able to drive straight out. No queues. Frequent buses meant very little waiting time at either end of the holiday." / 10
Mr Williams Sep 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Yea evrything was good. My only dissapointment was on return to car the bus first went to A1 A2 then D car parks before going to B6 so you would think B5 is next but no it then went to C car park before going to B5 what i wanted. But other than that is was excelent" / 10
Mr Ditch Sep 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"An efficient service, excellent parking for someone like us who likes to park our car ourselves, we'll go for Long Stay South again." / 10
Mr Drury Sep 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Using the long term car park at Gatwick North Terminal could not be simpler and the busses run evey ten minutes. The only difficulty comes with confusing signeage as you exit the terminal, but that is Gatwick's problem." / 10
Mr Fawcus Sep 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Although my registration number was not printed on the ticket I sailed through without having to go in to the office. I have used this several times and have had no problems, Thanks" / 10
Miss Hearsey Sep 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Could not have been any smoother. Parked in seconds, on the bus to the airport within a few minutes. Coming home we were back at our car within no more than two minutes of exiting the airport. Excellent service." / 10
Ms Saville Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"We booked the Airport parking plus Meet & Greet with Maple Manor. The car was collected from us within 10 minutes of arriving at Gatwick, it seemed to be a very busy time but overall we didn't have to wait too long. On our return it took a bit longer, about 20 minutes to get the car back but once again it was a very busy time where a lot of flights had come in at the same time. We were slightly apprehensive as it is a new car but as it turns out there was no need to worry as the drivers were very careful. The car was returned to us with no damages, it was not dirty or muddy and there were only a few extra miles on the clock that justified the distance to wherever the car was parked. Overall I am satisfied with the experience and will be happy to use this service again." / 10
Mrs Neville Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"As usual i booked my car parking and airport lounge through HOLIDAY EXTRAS and had no problems. Got exactly what i wanted and at a time i wanted both at a reasonable price. Have use them in the past and will use again soon." / 10
Mr Soames Sep 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The only disappointing factor was that yet again, when we went to exit and put our ticket in the exit barrier machine, a message appeared as go to office as unpaid. We had paid by creditcard before departure" / 10
Mrs Hersey Sep 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Service generally good. Occasionally the automatic car registration/pre paid to provide automatic exit at the barrier doesn't work which is extremely frustrating. It worked perfectly this time." / 10
Mr Gray Sep 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Because of the improvements to the road system being made at Gatwick South Terminal the Exit from the car park is not at all clear. We found it very confusing especially I think because it night time." / 10
Mrs Oliver Sep 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Usually use Holiday Extras for our airport parking and although always good we often have problems with the number plate recognition - not this time, the arrival and departure were hassle free - well done" / 10
Mrs Clarke Sep 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"An excellent service yet again, this is the fourth year we have used you safe,secure and well looked after." / 10
Mr Broadhead Sep 21, 2009
(2 out of 4 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Always a pleasure to use you. Staff always polite, never grumble if we are a little late, car always returned in good condition etc, etc." / 10
Mr Sherlaw Sep 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"as usual the directions to the holiday car park was spot on , great value for money and booking is so easy .. thankyou" / 10
Mrs Holtum Sep 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Hotel parking and overnight stay fine. Unfortunately we were unable to use the lounge facilities as flight booking agency specified the wrong Airport Terminal.However we are well pleased with the service provided by Holiday Extras." / 10
Mr Sheppard Sep 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Good service. Good price. Some concern as to whether we had entered the correct car park - but we had!" / 10
Dr Groves Sep 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"top class. i drove such a long way and it meant so much to me that everything went smoothly. the staff were absolutley wonderful. did as instructed-i rang when i got on m23 and they were waiting when i got to airport and took car promptly. rang again when" / 10
Ms Drew Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We have always booked car parks and hotels through you and have always received excellant service. Staff very helpful and knowledgable" / 10
Mr Cribben Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"excellent service when the motorway was closed off for access to the North Terminal due to an accident. All the car park staff worked together brilliantly." / 10
Mr Walton Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"everything went very smoothly and was extremely easy and bus arrived promptly even at 2am in the morning, I had my doubts at that hour but was pleasantly surprised and would use you again." / 10
Mr Burnell Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Staff helpful, even when we were unsure where we should be going. Sombody sorted it out for us. Thank you." / 10
Mr Paske Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We had no significant problems parking at Airparks Gatwick or collecting the car on return. However, for a first visit, we didn't really know what to expect on arrival." / 10
Mr Houghton Sep 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I am a frequent user of Airparks parking. My only comment is we waited half an hour at north terminal for return which negated taking hand baggage" / 10
Mr Schan Sep 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Competitive price and great service very easy to use we came home at 2am to a flat battery on our car and within 5mins a member of staff was on hand to jump start it." / 10
Mrs Lilygreen Sep 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I booked to park at Gatwick in the long stay carpark at the south terminal. We used the postcode given, which cleary stated 'South terminal' to find our destination using Satnav. However we were confused when this took us directly to the long stay - north terminal car park. Our experience would have been a 10 if it hadn't been for this." / 10
Miss Muse Sep 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"For some reason the barrier at Gatwick did not recognise that I had pre-paid, and I had to go into the office with my ticket to get it validated." / 10
Mr Briginshaw Sep 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Fantastic facility. The buses to and from the airport were fast and very regular, friendly bus drivers too. My car was well looked after. I would definitely use Airparks again." / 10
Miss Green Sep 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Easy to book secure parking at Gatwick at a fair price. Would use holiday extras again and good to get regular updates via the internet." / 10
Mr Enright Sep 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"process was very smooth, didn't have to wait long for buses, good value, and only 10-15 mins from north terminal" / 10
Mr Collins Sep 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was only airport parking but it was very good (except that there was a crash on the M23 so the coaches could get us from the airport to the car park on the return journey but that wasn't your fault)." / 10
Mrs Barthel Sep 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"the Man that helped us start our car, when we collected it was extremly helpful and friendly. It was sun the 6Sept, if you wish to praise him. thanks." / 10
Mr Lewis Sep 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was so easy, had a flat battery on the way home and staff responded immediately and were very helpful." / 10
Mrs West Sep 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Excellent service, never waited more than a couple of minutes for the bus. When our flight was delayed, and we over stayed on our original car park exit time, there was no extra charge made. Will definately use this service again." / 10
Mrs Moriarty Sep 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Always use Holiday Extras and have found them to be very efficient. Good products and a very good website. Easy to use and execute." / 10
Mr Hunt Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The driver who picked us up from North Terminal was brilliant. There had been a nasty road accident just before we landed and when taking us back to collect our car he advised us of a route to use so that we avoided getting caught up in the traffic chaos" / 10
Mr Richardson Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"When I dropped my car off at site, I decided to upgrade to my car being brought to me at the airport....what a pleasure; worth every penny - thanks" / 10
Mrs Darby Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was all very straight forward, no problems at all and only waited maximum 2-3 minutes for a bus to come along both going and coming back. Very pleased." / 10
Mr Harris Sep 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"yes everything went very well met at the terminal and full instructions given and on return same car arrived just as we came out from the arrivals, great service and will use again. thanks" / 10
Mrs Vahey Sep 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We found the system used to identify your parking space slightly confusing. When we got dropped off in the dark we had great difficulty finding our car. There seems to be three bustops for each area, and we were dropped off at the wrong one. It needs to be made clearer when you arrive, as you are tired when you get back. Also we didn't need to go to the reception building to change our ticket, even though your info told us we did." / 10
Mrs Edwards Sep 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"the staff where very efficient and helpful. We did not have to wait at all when dropping the car off for the meet and greet but we did have a bit of a wait when collecting the car and the driver didn't even speak to us but on the whole we were very happy and as we always are with holiday extras." / 10
Mrs Saint Sep 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"staff were very helpful and when we got to the parking everything and everyone was efficient. Added to the holiday as there were no hassles." / 10
Mrs Reed Sep 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very easy to book airport parking. Only slip up was that it wasn't clear we should put the arrival of our flight down for pick up as we put down a time a few hours later just in case and then found our car was not ready for pick up. That said, Airparks retrieved our car very quickly. Would definitely re-use and recommend Holiday Extras." / 10
Mr Coghlan Aug 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Very comfortable & civilised way to wait in a Lounge, but the staff were lax in clearing up. (Not really worth 10, but can't change it!)" / 10
Mr Rawlings Aug 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"scored eight because meet and greet were a little late on arrival so start of holiday was a bit stressful as you had to deal with police moving you on" / 10
Mr Witham Aug 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I was kept very well informed with reminder e mails etc. It would have been a 10 if we didn't have to wait as long for the bus back to the car park. The staff at the car park and on the bus were very polite and friendly." / 10
Miss Hewitt Aug 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Found your service to be Very good could not have ask for any think better and would book with you again" / 10
Mr Price Aug 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Bus driver extremely helpful when I had to rush back to the car park to retrive my camera case that I left in the car and got me back to the terminal in good time. Had a shock when trying to leave as the machine tried to charge me £144 extra!!! luckily I" / 10
Mr Mckee Aug 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"I booked parking with Maple Manor. The staff who collect your car/and return it are fantastic, but I must say the telephonist for the company is possibly the rudest individual I have ever had to deal with." / 10
Miss Ford Aug 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"everything was great apart from the car park ticket did not show the reg no or cashier as described but the booking ref which i did not recognise" / 10
Mr Morgan Aug 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"very simple to book - and most importantly very easy to find the carpark - and the plate recognision worked just like you said it would - so 10 out of 10. keep up the good work - thank you" / 10
Ms Vallis Aug 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Parking was fantastic, friendly staff, buses took little long that was only problem not frequent enough, great value for money would use every time." / 10
Mrs Pollard Aug 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Absolutely fab, it made parking the car really quick and easy. On our return home the transfer back to the car was also a breeze." / 10
Miss Morris Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Even though we arrived at Gatwick 30 mins early the driver was still there to meet us. The pick up and drop off zone was very close to the entrance ... it couldn't be easier and saved us dragging luggage on and off transfer buses" / 10
Mr Milligan Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was really easy to check in at the holiday summer special car park - check in leave car keys and off I went to the terminal, on return my car was parked ready for me to collect and in perfect condition" / 10
Mrs White Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very Quick and easy booking in, at the car park. The coach was waiting for us on return and collecting the keys and finding the car was very easy. First Class service." / 10
Mr Horner Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was really easy and took the stress out of parking. Didnt give it a 10 as the car park numbers werent that easy to work out! Would recommend and definitely use it again." / 10
Mrs Penny Aug 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Used the long stay on site car park for a trip to france. Car park was easy to find value for money and quick and efficient transfer bus. I would deffinately use this service again." / 10
Ms Smith Aug 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"It was the first time we had used meet and greet- we were very impressed- and it was good value for money!" / 10
Mrs Gillett Aug 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything was very well organised - yes, would deifintely use again next time we travel - we were impressed with it all" / 10
Mr Peacock Aug 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"The service was great and the staff at Airparks were pleasant my only comment (the reason I didn't rate it 10) is that, having never been there before, it was a bit convoluted to find the site from the M25 but the service provided by Airparks (coaches very regular and journey not that far) made up for that." / 10
Miss Sherrard Aug 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Car parking service was very convenient - close to Gatwick with regular buses to the airport as described every few minutes." / 10
Mrs Holden Aug 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The whole process of booking the car parking and the ease of use of the service was brilliant from start to finish. One less headache when organising the holiday." / 10
Ms Rigden Aug 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Needs more clarity when arriving at the car park as there was a choice left and right at entrance, there was nothing saying prepaid on the ticket issued so i was undecided about going for the customer service kiosk or going straight to the exit on leaving" / 10
Ms Harwood Aug 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"My husband lost his wallet with ticket to reclaimour car. one call from Spain and they assured us all ok. yes it was on arrival at gatwick no probs.thank you!" / 10
Mrs Bray Aug 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"everything ran smoothly and on time, all arrangements made were top class and took any worry out of the holiday." / 10
Mr Masters Aug 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"the man was waiting for us at gatwick when we got there and on our return we called when we got of the flight and we only had to wait a few minutes for the car to be returned to us once we were outside the arrivals-very pleased with service" / 10
Mrs Buckley Aug 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Very easy, smooth process from booking to parking. Instructions were comprehensive and easy to follow and I found the whole experience quite painless. However, one thing: we were not dropped off or collected from the upper forecourt as described on your website." / 10
Mrs Sorensen Jul 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"we were really pleased, your service was superb. will definetley use you again, and would highly recommend you to others." / 10
Mr Thomas Jul 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything went very smoothly - the car park was easy to find and staff very helpful. Even though I had to change the vehicle registered at the last minute, it was easy to change details online. When we returned the car was delivered by a very efficient and pleasant member of staff - highly recommended" / 10
Mrs Leatham Jul 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything as described, pick up and drop off/transfer time to terminal actually quicker. Exit procedure would be simpler if not required to go to admin office but thats not a complaint just a suggestion!" / 10
Miss Williams Jul 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Haved used Holiday Extras twice this year, found it very easy to park and buses were frequent. Would definitely use again." / 10
Mrs Dunne Jul 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Excellent service - easy internet booking, and with numberplate recognition at the car park there's now no need to visit the customer services office for ticket validation to exit the car park. The pre-booking cost saving is good too!" / 10
Mr Tweed Jul 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Facilities as described and staff very helpful. Holiday was cut short and car was ready and waiting (on short notice) for our return." / 10
Miss Lovett Jul 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"direction signposts could be more specific, almost confused by signs saying long term and long stay maybe they could be colour coded" / 10
Mr Goldsworthy Jul 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Holiday Parking
"No complaints, only comment was that the bus time indicator showed minutes to the next bus, but the time started to increase before reducing" / 10
Mr Fitzgerald Jul 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I have been using your parking facilities at Gatwick for over 2 years now and would fully recommend you to all my friends" / 10
Mrs Russo Jul 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Prefer the park and ride where i park the car myself and keep the keys. The system works very well have been doing it for years now." / 10
Mrs Bissett Jul 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Really helpful and friendly staff and very easy to use service, especially with the option of meeting us at the airport with the car. it made the journey home alot less painful!" / 10
Mr Smith Jul 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Staff were great. The only issue, which is not of your making is the congestion at Gatwick means that if your staff were waiting rather than us waiting the drop off of the car would be simpler. Other than that the process works well, hence our repeat busi" / 10
Mr Saxby Jul 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Very easy, After arriving back to Gatwick later than expected due to a 2 hour delay, I can honestly say that even at 3 in the morning we did not have to wait long for the bus to take us to the carpark. Easy to find car as long as you write on the back of" / 10
Miss Buckingham Jul 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Friendly, polite and on time. Best way to get parked at the airport if you have young children as part of your party. It's worth the little bit of extra cost." / 10
Mr Daybell Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The service was reliable and easy to use. The only thing we would change is to make the entrance to the car park more visible, as we were in the wrong lane so missed it initially (and had to follow the road system a second time)." / 10
Ms Pryce Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We have been using your service for the past few years and must say that the service is excellent, customer service excellent and all the staff have smiles on their faces, a real pleasure using airparks." / 10
Mrs Martin Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Yes, however we had to wait a bit for the car & at midnight with 3 kids it was a bit of a bore" / 10
Mr Hall Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"All went smoothly at a good price, will use you again next time we fly from Gatwick or any other airport" / 10
Mrs Liddle Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"staff were helpful. when I arrived at Gatwick it was pouring with rain and the member of staff directing traffic was helpful even though he was soaked. everything went really smoothly with the bus transfers" / 10
Mr Kelley Jul 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Used your parking as always it was spot on, thanks, i have used you many times over the past few years and will continue to do so" / 10
Mr Hirst Jul 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was so simple to book the car park and straight forward on leaving Gatwick Airport. I would definitely book through Holiday Extras again. Carol Muir" / 10
Mrs Muir Jul 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Makes a perfect start and end to the holiday, no expensive taxi fares and an easy drive home from the airport." / 10
Mr Heather Jul 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Your site provided me with the cheapest, and nearest carpark to Gatwick North Terminal. Very simple and easy to use website, will certaibly be recommending your site to others." / 10
Miss Newman Jul 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Great system. Number plate recognition meant we just took ticket at entry barrier and self parked car. Transfer bus arrived promptly for drop off and pick up. Just entered ticket at barrier on exit and we were off. couldn't be easier. No queueing to pick car keys etc. Will definitely use again" / 10
Mrs Bratchell Jul 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Nice and easy. Prompt buses." / 10
Mr West Jul 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Brilliant. took the stress out of the beginning & end of our holiday. as soon as we arrived at Gatwick Long Stay we were relaxed & on holiday. No stress. Simple, Safe & stress free. WE will definitely use it again. BRILLIANT." / 10
Mrs Langdon Jul 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"It was very smooth, the transfer was punctual and quick, even during busy times. I would definitely use you again." / 10
Miss Wakeling Jul 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Yes, all went very well. Staff helpful and friendly. However, for some reason although I'd paid online my registration wasnot recognised when I entered so I did have to check with customers services on the way in and out. I know however this is not a common problem, so will not let this effect my future use of your service." / 10
Miss Foley Jul 12, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"A good price on a good car park at relatively short notice made them good. No issues at all, and I would reccomend using them, though I didn't rate them higher because there isn't much between them and several others, at least for the sort of commodity booking that we did." / 10
Mr Frengle Jul 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Great experience! Really helpful staff and we were particularly pleased that you put easy to follow directions on the e-ticket. Thanks!" / 10
Miss Unalkat Jul 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"hotel was great. taxi transfers we booked with you were excellent. also he overall cost was best on the market. thankyou" / 10
Mrs Berkshire Jul 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Polite and helpful staff very quick turnaround, good drivers, would have some of the 'extras' but a little too expensive. Many thanks" / 10
Mr Pater Jul 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"this was the first time we had used your service. the parking directions were very clear and the bus service very frequent thank you very much and see you next year." / 10
Mr Brewster Jul 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"everything was fantastic and perfect. we arrived early with the car hire at airparks and we were still allowed to park up, which was a relief. thankyou ever so much and we'd definitely book again!" / 10
Mrs Patel Jul 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We feel there should be a more frequent bus service as one can have quite a wait after a journey." / 10
Mr Shepherd Jul 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Our only slight moan is that due to work going on at Gatwick, we couldn't be collected as advertised from the top deck. Would it not have been possible to have been advised of this change at the booking stage? Luckily, we read about it on the bus taking us in, otherwise it could have caused us some confusion and a little more unnecessary luggage lugging. Everything else was a doddle." / 10
Mr Carpenter Jul 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I always book with Holiday extras, have done for years now. Wouldn't go anywhere else, never ever had any problems and recommend them to everyone." / 10
Mrs Klander Jul 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very friendly and helpful staff, all went like clockwork." / 10
Mr King Jul 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Everything worked very smoothly. However the price I paid for parking at Stanstead, although it was substantially lower than the standard price without pre-booking, was significantly higher than a special offer I received some time after I had made the booking." / 10
Mr Norman Jul 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Easy, straight forward and friendly staff!! took away the pre holiday stress! thank you! will be booking again next year!" / 10
Miss Davies Jul 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The staff when I wanted to change the time of my return were super and far more efficient than on-line. The system also worked well as my plane was delayed and still no problems getting out of the car park" / 10
Dr Lipscombe Jul 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"the staff were very helpfull and confirmed that you could park where you liked within the zone indicated, which was good as we have a nice car and like to park on an end where it hopefully wont get damaged, it didnt." / 10
Mrs Hartley Jul 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"Maple Manor Meet & Greet were there for us on departure and kept us waiting little more than 5 minutes on our return. Our only complaint is that there were muddy footmarks in the driver's footwell and the car was filthy with dirt/dust on the outside." / 10
Mr Fells Jul 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"We had to wait a bit longer than expected for the car to be brought to us. We had thought that it would be there immediately on exiting the airport. The wait was frustrating - about 12 mins." / 10
Miss Scott Jun 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"It was an easy process, drop off your keys leave them with you and collect when you came home. Car was nice a close to pick up not too far to carry our luggage on return." / 10
Mrs Jarvis Jun 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Yes - all very smooth & quick. Would definitely use again. One employee very kindly held the door open for me as my bag was so big & heavy." / 10
Miss Russell Jun 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Check in and Check out very efficient. THe wait for the bus at North terminal was 20 minutes which at the end of a 4 hour flight and then an hour to clear the airport wasn't much fun but overall it's great cost effective holiday parking." / 10
Mr Lord Jun 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"great service & great hotel, would be good if booking staff knew a little extra about hotels rather than just what is on the web." / 10
Mr Cope Jun 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Good facility but over priced. We could have got cheaper at the airport with a better transport service. Over £90 for 2 weeks, when we could have stayed in a hotel for one night and had free parking for much less. Normally your prices are more competitive, so I will think more than twice next time." / 10
Dr Bull Jun 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Your service and staff are excellent, have used you for many years and will continue to do so. Many thanks Steve & Chris Rogers" / 10
Mr Rogers Jun 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Excelent service, I was offered, car to airport and car wash also, had it been just a little cheaper would have gone for it. But the staff were very helpful talking me in to find your location. I think you should publish your postcode in the directions though so that sat nav can find you without needing directions, thats why you got a 9 instead of 10" / 10
Mr Sbrana-Browning Jun 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Airparks not specifically signposted from Gatwick - initially went to wrong longstay car park where I was given more detailed directions (I probably wouldn't have found it from the directions on the booking confirmation). Otherwise all smooth - you need to confirm your flight arrival time for collection - no need to allow extra time for delays otherwise your car won't be ready. 20 min frequency of shuttle - make sure you leave enough time if you just miss a bus. Would probably use again if decide to drive to Gatwick although train more convenient if flight times permit." / 10
Miss Buxton Jun 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We have been using Holiday Extras for the last 9-10 years and always found booking easy, facilities as described, staff friendly and helpful. However, the instructions are a little confusing, Sat Nav always seems to take a different route!" / 10
Ms Haines Jun 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"When I returned from my holiday I had lost my ticket, your staff were,not only helpful but friendly and approachable." / 10
Mr Lockwood Jun 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"The only thing that could improve the service is for the drivers to help with the cases We were two ladies!!" / 10
Miss Leborgne Jun 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"we were very pleased with the service, everything was as stated & we were not left waiting around at either car park or airport" / 10
Mr Ellis Jun 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"impeccable organisation and very courteous reception at pay out. Generous acceptance of a late arrival of aircraft and hold up at Immigration at Gatwick" / 10
Rev Brand Jun 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Holiday Parking
"I found the staff particularly helpful especially as i had to amend my booking within hours of travelling due to my car breaking down and therefore having to use a different vehicle. The operator I spoke to was very understanding and sympathetic. The 24 hour call centre is in invaluable service. Thank you." / 10
Mr Sephton Jun 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"It was further away than I thought and I think I would have had a few problems if I didn't have someone with me to help with directions" / 10
Mrs Jarman Jun 07, 2009
(3 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Arrived at the car park and was able to park straight away. Reception took the keys in a prompt, friendly manner and our transfer coach was ready to board in order for us to start our great holiday. This is the 2nd time we have used holiday extras and we will continue to do so." / 10
Mrs Harper May 28, 2009
(3 out of 6 people found this comment helpful) Helpful? yes no
Holiday Parking
"Even with a 24 hour delay on the way home, the staff were great, our car was ready and it was stress-free." / 10
Mrs Webb May 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very effecient service, drop off and pick up at airport excellent." / 10
Mrs Mapes May 18, 2009
(3 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We where very happy with your service, it was the cheapest when we where checking the prices. When we arrived at th parking, your services was quick and easy to use and we did not have to wait long for the bus to the airport, it was the same good service when we got back. We would use your parking service again. L.C" / 10
Mr Cole May 04, 2009
(3 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very efficient booking in and out (collecting the car) and courteous coach drivers, in fact all the personnel that we met." / 10
Mrs Clatworthy Apr 28, 2009
(3 out of 6 people found this comment helpful) Helpful? yes no
Airparks Gatwick - Airmiles Points
"you guys rock best holiday ever cant wait to book with you guys again and yes I have told my frends and anyone else that will listern" / 10
Ms Pennant Dec 22, 2009
(17 out of 40 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Have been using Holiday Extras for many years now and have always had excellent service. Directions are easy to understand and coaches to airport plentiful" / 10
Mr Paynter May 23, 2009
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Was very unsure of using this car park as you hear horror stories of your car racking up miles and miles and having scrathes all over but I was very plesantly surprised with the whole service that you provide and will definately use again and recommend to friends who may have the same doubts." / 10
Mr Demmon May 14, 2009
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"We panicked the morning we were leaving to discover that our luggage 4 suitcases,3 children & 2 adults would not all fit into our toyota so we had to book a further car in. I did this on line at about 4.15am!!Thankfully there was no problem." / 10
Mr Sweeney Apr 24, 2009
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"I just would like to say that Airparks' service is excellent. I will be using your services in the near future. Very good. Mrs Almeida 22/4/2009" / 10
Mrs Almeida Apr 22, 2009
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Very easy with good service" / 10
Mr Webb Apr 08, 2009
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"loyalty discount would be a bonus as we use you all the time!" / 10
Mrs Hayes Apr 03, 2009
(2 out of 5 people found this comment helpful) Helpful? yes no
Maple Manor Meet and Greet
"We had to wait 20 minutes for the meet and greet person to turn up which at 5.30 in the morning." / 10
Mrs Strevens Dec 17, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Airparks Gatwick
"Excellent service went very well, no problems at all. We just parked the car in a space, went to reception to hand the key in then got the bus to the terminal, which took 10 minutes. On the way back, got to the car park, went to reception (staff were very helpful and cheerful, especially at 4:30am) then got our keys, found the car and drove home. Fantastic. Will definitely do the same next time. My friends and family now use the service too." / 10
Mr Lakonitis Oct 01, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"My number plate recognised on entry - my ticket accepted on exit. No need to contact staff. What more could I expect? The best car park system I have ever experienced." / 10
Mr Baker Sep 20, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"Excellent service - very easy to use and we got exactly what we wanted - no problems or false promises, will use you again and have told friends & family about you" / 10
Mr Tregale Sep 16, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
