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Holiday Parking Customer Reviews

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A little difficulty in canceling and re-booking, you have to make a new booking before you can obtain a refund on your previous booking. This cancellation was due to the ash cloud. But very friendly staff at the carpark.

Mr Williams, 20 May 2010


4 out of 5

After a long journey south, we were most impressed with the smooth handover of our car and transfer to the airport. Even on our return, a cheerful smile from the staff, particularly the bus driver, made us feel special. Many thanks.

Mr Rigby, 25 May 2010


5 out of 5

Staff very helpful. Will use again.

Mr Dyke, 26 May 2010


5 out of 5

a very damaged estate given and was not checked before or on return. Poor returns process and unclear

Miss Bennett, 26 May 2010


3 out of 5

The directions weren't accurate so we spent longer than planned finding the car park, which makes you a bit anxious with a plane to catch. But the actual parking, delivery and collection was efficient and went smoothly.

Mrs Lockhart, 26 May 2010


5 out of 5

Good service - easy to find and no hassle

Miss Albany, 28 May 2010


5 out of 5

Very good service from start to finish. Very efficient. We rang when we were in arrivals and the bus arrived as we got to the bus stop. Brilliant!

Mr Snelling, 29 May 2010


5 out of 5

absolutley fabulous excellent service

Mrs Irving, 30 May 2010


5 out of 5

Good this trip but previous trip was really spoilt by your being unable to get a refund when we had to return early because of family bereavement.

Mr Seymour, 31 May 2010


5 out of 5

Thank you for your attention to detail- the lady I booked with even phoned to check I had received my documents as I had only booked the day before. Good service.

Mr Jarmaine, 01 Jun 2010


4 out of 5

Easy to find and the staff were very helpful. Would definitely recommend to friends and family.

Mr Briscoe, 02 Jun 2010


1 out of 5

Excellent service and value, cannot fault.

Mr Bancroft, 03 Jun 2010


5 out of 5

very good and quick service and we would use holiday extras again

Mr Mcghin, 04 Jun 2010


5 out of 5

Parking was smooth and easy. Staff very helpful and friendly. Toilets were clean!

Mrs Smith, 04 Jun 2010


5 out of 5

Instructions to Parking site not very clear at the end of the journey.

Mr Davies, 04 Jun 2010


4 out of 5

everything went as planned.

Mrs Blazey, 05 Jun 2010


5 out of 5

Your staff were very helpful and pleasant.

Ms Walden, 05 Jun 2010


5 out of 5

Good facilities, short bus ride from airport, car ready and waiting on our return.

Mr Robinson, 20 Jun 2010


4 out of 5

yes to all questions

Mr Butchart, 21 Jun 2010


4 out of 5

Excellent service and would definitely use them again!

Miss Pryer, 24 Jun 2010


5 out of 5

Yes all the staff were very friendly and helpful, would definitely use you again.

Mr Holvey, 27 Jun 2010


5 out of 5

Same as usual, ok but the driver could have been a bit happier.

Mr Wheaton, 29 Jun 2010


4 out of 5

Everything went smoothly except where to pick up the bus at the terminal which wasn't your fault

Mr O'callaghan, 03 Jul 2010


4 out of 5

Excellent service, quick and efficient from beginning to end! Would definitely use again.

Miss Steel, 05 Jul 2010


5 out of 5

Well organised but difficult to find.

Mrs Beadle, 06 Jul 2010


5 out of 5

as described, as expected, no problems, smooth transaction, easy admin. no worries

Mr Rymer, 06 Jul 2010


5 out of 5

Very smoothly - staff very helpful especially as the flight was delayed!

Mrs Thomas, 07 Jul 2010


5 out of 5

Everything was great

Mr Mcmahon, 07 Jul 2010


5 out of 5

Not a problem for us but there were not many other Brits staying at the hotel. Luckily enough though, everything was spoken in English

Mr Ragon, 09 Jul 2010


5 out of 5

Was very organised and very helpful

Miss Rossiter, 11 Jul 2010


5 out of 5

We booked car hire through Thomson. Got a good rate and were even able to change the pick up of the car so that it was delivered to the hotel. Hertz were located in the lobby of the hotel, Eva Palace, and were very helpful. Top marks.

Mr Barton, 21 Jul 2010


5 out of 5

Not clear instruction on return.

Mr Dedic, 21 Jul 2010


4 out of 5

Very smooth booking in process. Excellent service upon return.

Mr Pye, 17 Aug 2010


5 out of 5

Very good- can't fault it. Thank you, see you again on our next holiday.

Mr Jones, 22 Aug 2010


5 out of 5

Very professional, excellent service. Would and will use your service again- thank you.

Mr Byford, 31 Aug 2010


5 out of 5

Yes to all. They were very good. The staff were really helpful. Will use again.

Mr Dawkins, 02 Sep 2010


5 out of 5

No problems at all, ran very smoothly. Have noted for future reference and will use again

Mrs Stowe, 03 Sep 2010


5 out of 5

Car Park difficult to find! Better signage would help. Otherwise OK.

Mrs Squire, 05 Sep 2010


4 out of 5

very well organised

Mr Gibbs, 06 Sep 2010


5 out of 5

PERHAPS A LITTLE MORE INFORMATION ABOUT WHERE TO GET THE BUS BACK UPON ARRIVAL

Mrs Powell, 07 Sep 2010


5 out of 5

Excellent Hotel to tour from in the region. As we were on a late evening flight we were very pleased to find that food had been prepared for us and along with a bottle of wine kept in the fridge. We had a great week thank you.

Mr Carter, 08 Sep 2010


5 out of 5

Good service, good value for money

Mr Sibcy, 09 Sep 2010


5 out of 5

efficient service from start to finish

Mrs Westaway, 10 Sep 2010


5 out of 5

Very helpful on arrival in the early hours. Efficient service and we will use again.

Mr Wells, 16 Sep 2010


5 out of 5

It was great experience and we definitely book with holiday extras again!

Mr Witas, 16 Sep 2010


5 out of 5

no problems- we will be using this company again for sure.

Mr Tillyer, 23 Sep 2010


5 out of 5

Excellent service, as ever!

Mr Trewhella, 28 Sep 2010


5 out of 5

Very straightforward and efficient service

Mr Matsis, 29 Sep 2010


5 out of 5

Easy to find. Helpful staff

Mrs Ronchetti, 29 Sep 2010


5 out of 5

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