Gatwick Maple Manor Reviews

Gatwick Maple Manor Parking Customer Reviews
  • 1831 Gatwick Maple Manor Parking ratings have a rating of 86%
  • Prices from: £8.12 a day, £64.99 - 1 week
  • Terminal : All terminals
  • Transfer time : No transfers required
  • Distance to airport : Met at the terminal
  • Park Mark Award : No
  • Disabled Facilities : Yes
  • 86% of customers who left a review for the Maple Manor Meet and Greet would book again
  • 470 customers have given an average rating of 4 out of 5
  • Maple Manor Meet and Greet Due to the volcano eruption we were delayed returning which was charged for whereas other companies wavered the charges for their customers extended stay.

    Mr Hoyland 30 Apr, 2010 4 out of 5

  • Maple Manor Meet and Greet even though the volcanic ash meant we were delayed returning, maple manor ensured our car was delivered to the airport with no complications when we returned. we would like to thank mm for their excellent service and excellent value.

    Mrs Cox 28 Apr, 2010 5 out of 5

  • Maple Manor Meet and Greet The thompson rep was fantastic and kept us fully informed of the volcano delays, we were well looked after. Highly recommended and will use Thompson again.

    Mr Harriss 24 Apr, 2010 5 out of 5

  • Maple Manor Meet and Greet As ever, everything went well. Slight problem getting through when leaving due to busy lines. Also we thought it a bit hard to change £5 per day extra due to delayed return as a result of the volcanic ash problem.

    Dr Williams 24 Apr, 2010 4 out of 5

  • Maple Manor Meet and Greet Once again Maple Manor kept us waiting despite giving them 10 minutes warning we waited another 10 minutes for our car to be collected and again 15 minutes for it to be returned. This is the worst timekeeping we have experienced over the many years we have used your service

    Mr Allen 20 Apr, 2010 1 out of 5

  • Maple Manor Meet and Greet booked meet and greet parking but had to wait for half an hour for car to be collected. v stressful experience. complained but only offered discount if same service used again

    Ms Fowlie 19 Apr, 2010 1 out of 5

  • Maple Manor Meet and Greet The service was good and it took the stress out of our journey, we seemed to have to wait longer for our car on the way back. we did everything you asked of us so it makes me wonder if other people rang them before clearing customs

    Mrs Finney 13 Apr, 2010 4 out of 5

  • Maple Manor Meet and Greet they were late picking the car up from the air port and late returning it.

    Mr Hall 13 Apr, 2010 1 out of 5

  • Maple Manor Meet and Greet service was fine, but having booked specific times for meet and greet collection, and given a quote, was annoyed to then be charged a surcharge for an early morning pick up

    Mr Ball 09 Apr, 2010 3 out of 5

  • Maple Manor Meet and Greet Because your parking prices were so good we could afford valet parking.
    That meant we could leave home 30 mins later and on our return the car, nice and warm, got to the delivery point before we did.
    We were on our way before we would even have found the car park bus stop!

    Mr Clinker 02 Apr, 2010 5 out of 5

  • Maple Manor Meet and Greet The staff at Maple Manor were friendly and polite. They were waiting to collect our car when we arrived even though we were early and we were waiting no more than 15 mins on our return to Gatwick. All in all an excellent service that I would certainly use again and recommend to friends and family.

    Mrs Broyd 02 Apr, 2010 5 out of 5

  • Maple Manor Meet and Greet I had to wait for the valet parking on my outward journey and home again. About 10 minutes going out and closer to 25/30 minutes on my return.

    Ms Cohen 01 Apr, 2010 3 out of 5

  • Maple Manor Meet and Greet We had to wait for Maple Manor to meet us at Gatwick for 30 minutes, which was a bit too long, but the staff was quite friendly, and again coming home, we had a wait for them to return the car.

    Mrs Smith 26 Mar, 2010 3 out of 5

  • Maple Manor Meet and Greet At departure the service was fine - we waited no more than 6 or 7 minutes for the driver to come and collect my car. On arrival back to the UK we waited half an hour in pouring rain, when we had an urgent need to get away quickly, because they told us to go to top storey departures level and failed to communicate this to the driver, who was waiting in a different place. When I rang to find out where the driver was, there seemed to be a lot of confusion. Although they were courteous at all times, this is not the standard of service required. The whole point of valet parking is speed and convenience.

    Mrs Rutter 22 Mar, 2010 1 out of 5

  • Maple Manor Meet and Greet Meet and greet service was great. The person was there when I arrived both ways, which is always a big help to start and end the holiday. I have used this service before and will continue to do so.

    Mrs Barton 14 Mar, 2010 5 out of 5

  • Maple Manor Meet and Greet I had never used valet parking before highly recommended as no waiting, staff pleasant and helpful, took the stress away from start and finish of holiday will now book it every time

    Mrs Bates 14 Mar, 2010 5 out of 5

  • Maple Manor Meet and Greet So convenient. You drop at the terminal, they meet you with a warm car when you get back. It's worth the extra.

    Mr Dennell 12 Mar, 2010 5 out of 5

  • Maple Manor Meet and Greet The reason for 8 rather than 10 was because we had to wait some while before you arrived to take tha car

    Mr Shackley 08 Mar, 2010 4 out of 5

  • Maple Manor Meet and Greet I was pleased until I was charged £2.50 early morning surcharge by Maple Manor.

    Mr Munro 08 Mar, 2010 3 out of 5

  • Maple Manor Meet and Greet No problems were encountered, we did wait a little longer than we expected on returning from holiday for our car to arrive, but not by much.

    Mr Steer 03 Mar, 2010 5 out of 5

  • Maple Manor Meet and Greet On first arrival at airport had to wait over 15 minutes for greeter to turn-up. Much better after flight return.

    Mr Fuller 24 Feb, 2010 3 out of 5

  • Maple Manor Meet and Greet very clear options for airport parking on the website, very simple to do and to print off the documents to take - plus prompt service from the parking firm

    Mr O'dell 22 Feb, 2010 5 out of 5

  • Maple Manor Meet and Greet Valet Parking: Drop Off was fine. Quick and easy. Return was not so good, we had to wait in the cold for some time for the car to arrive, despite taking the walk from Baggage Reclaim, where we phoned, very slowly with a stop on way.

    Mr Spedding 17 Feb, 2010 4 out of 5

  • Maple Manor Meet and Greet We always get excellent service from you and your staff are really cheerful - even in the early hours of the morning!!! We always use your service from Gatwick and recommend you to our friends.

    Mr Parker 15 Feb, 2010 5 out of 5

  • Maple Manor Meet and Greet We were very pleased with the meet & greet service provided at Gatwick which worked very effiently for both the drop off & collection. We would use the service again in the future.

    Mr Whitehouse 27 Jan, 2010 5 out of 5

  • Maple Manor Meet and Greet Booked the "meet and greet" which is so convenient. Will definitely use it again. Many thanks for a good start to our holiday!

    Mr Grimes 23 Jan, 2010 5 out of 5

  • Maple Manor Meet and Greet The Gentleman who dropped the car back to us was extremely helpful as we landed at the South terminal instead of the North he was still with us in no time and extremely helpful

    Miss Simmonds 30 Dec, 2009 5 out of 5

  • Maple Manor Meet and Greet We had to wait 20 minutes for the meet and greet person to turn up which at 5.30 in the morning.

    Mrs Strevens 17 Dec, 2009 4 out of 5

  • Maple Manor Meet and Greet I phoned Maple Manor as requested 15 mins before arriving at Gatwick - had to wait a further 25 mins at airport.

    Mr Hill 01 Dec, 2009 4 out of 5

  • Maple Manor Meet and Greet Really really helpful staff - especially when I realised I'd left my mobile phone in the car & they managed to get it to me at the terminal! Thank you!

    Ms Appleton 24 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet We have used you a few times now and you delivered good service again. The only downside this time was the delay in you meeting us following our journey to the airport. We had to circle the roads around arrivals a few times.

    Mr Webb 23 Nov, 2009 4 out of 5

  • Maple Manor Meet and Greet Excellent value, no issues at all. Have used holiday extras for the last 6 years and will do so in the future.

    Mr Atkins 23 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet Always having to wait for people to pick up the car and drop off even though we phone as requested.

    Mrs Fairey 21 Nov, 2009 4 out of 5

  • Maple Manor Meet and Greet We now use the meet & greet service regularly, as it avoids last minute hassles and also provides a smooth exit from the airport terminal. The staff are always extremely courteous and punctual.

    Mr Mason 17 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet little bit slow collecting the car but on arrival back in the uk, very quick and efficient, would certainly use this service again

    Mrs Osborne 13 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet i have used this service many times but always think too many phone options when trying to get through and the travel extras phone number is not obvious on your website.

    Mr Scott 09 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet A very smooth collection and delivery of my vehicle, I have used, and will use maple Manor again through Holiday extras

    Mr Smith 05 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet This is the second time we have used Maple Manor. they coped well with us arriving over an hour earlier than booked and had the car waiting for us on return by the time we exited arrivals. Will be calling you again guys!

    Mrs Moth 04 Nov, 2009 5 out of 5

  • Maple Manor Meet and Greet Everything went smoothly, though there was quite a long delay waiting for your driver on our arrival at Gatwick (we called ahead in plenty of time).
    Having to phone to confirm 24 hours after booking online seems a bit unnecessary.

    Mr Dawson 03 Nov, 2009 4 out of 5

  • Maple Manor Meet and Greet A bit slow arriving for the pick up (30 mins from phone call). Otherwise a pretty good experience and good value.

    Mr Blain 02 Nov, 2009 4 out of 5

  • Maple Manor Meet and Greet I had to wait 20 mins for the chap to come and collect my car on the Gatwick meet and greet service

    Mr Faragher 02 Nov, 2009 3 out of 5

  • Maple Manor Meet and Greet Whilst the drop off and pick up were relatively smooth and the drivers professional and courteous, I do not approve of an early morning drop off surcharge being demanded in cash before I get my car back especially as when I booked it was very clear of the all of the timings - why wasn't I just charged then on my credit card?

    Mr Scorer 02 Nov, 2009 2 out of 5

  • Maple Manor Meet and Greet All that was promised was delivered. Staff were punctual and very polite. It made our trip less stressful.

    Mr Avgousti 30 Oct, 2009 5 out of 5

  • Maple Manor Meet and Greet On arrival at the airport we waited over 30 minutes for our meet and greet then when they arrived they had no paperwork with them so we had to give all information again.

    Mr Harris 30 Oct, 2009 1 out of 5

  • Maple Manor Meet and Greet Will definitely use Maple Manor again - hope it's available at other airports? Takes the hassle out of finding space and transferring from car park to terminal - I just walked into departures, and on way back just got in my car and was on my way home without delay. Brilliant!

    Miss Mckenzie 08 Oct, 2009 5 out of 5

  • Maple Manor Meet and Greet Helpful and friendly staff. Great service. No complaints. Will use Holiday Extras again. Cheapest airport meet and greet parking I could find.

    Miss Bell 08 Oct, 2009 5 out of 5

  • Maple Manor Meet and Greet All went well, well worth paying the extra for the meet n greet saves a load of messing around. Shame about the parking officers making you constantly drive around in circles whilst you wait the company to take the car though!

    Miss Quinn 07 Oct, 2009 5 out of 5

  • Maple Manor Meet and Greet Prompt collection and delivery of car, polite, helpful staff would definitely use again and recommend to friends the perfect start and end to our holiday

    Mrs Clay 06 Oct, 2009 5 out of 5

  • Maple Manor Meet and Greet Excellent service. We phoned as we neared Gatwick north and the chap was waiting for us even though it was so early in the morning (4.45). On our return, we phoned once we had our baggage and we had a little wait but this was more due to the amount of traffic that was coming through

    Mr Bush 01 Oct, 2009 5 out of 5


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