Official Valet Parking Customer Reviews

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the car park (6) had been changed to car park (5) when we arrived making it a bit complicated

Mr Westwood, 07 Nov 2015


4 out of 5

Booking in was different and communication prior to arrival was poor. Staff were good and once found drop of and pick up worked perfectly.

Mr Small, 28 Oct 2015


5 out of 5

Nothing went smoothly. We were not informed of the parking changes before we arrived at Gatwick to go on holiday. This meant we were driving around like fools until we phoned the number on our paperwork. On return in the early hours our car was not available. No one in the office apologised. It took over 45 minutes to locate our car. It was waiting for us all the time where it should have been. It turns out that the people who accepted our car when we first arrived wrote the wrong information on the card with the key. The only apology we got was from the poor man running around trying to find our car. The people in the office seemed to find it amusing. We were not amused.

Mr Sandford, 20 Oct 2015


1 out of 5

It rained, so as we now have to drop the car in outside car park our luggage got very wet

Mrs Beadle, 19 Oct 2015


4 out of 5

Excellent

Mr Brooker, 06 Oct 2015


5 out of 5

Problems when we arrived as official car park entrance was closed and entrance for valet service had been moved to a temporary area for some time due to maintenance work. We hadn't been informed of this and had to find someone to ask where we were supposed to go. Quite stressful when we were expecting a hassle free experience

Mr Charles, 03 Oct 2015


3 out of 5

The information provided for dropping off the car was incorrect. I assume this was due to overcrowding but an email to provide revised details would have prevented the confusion on the day. Pick up was good, although slightly surprised on the miless driven whilst we were away being a bit higher than previous times.

Mrs Campbell, 19 Sep 2015


4 out of 5

Bad directions. No notification of change in drop off areas. Not short walk across car park. No meet and greet as described. Staff at first barrier did not recognise paper work and turned us away which resulted in us touring around various other car parks at 3.30am. NOT AT ALL HAPPY.

Mr West, 17 Sep 2015


3 out of 5

I was not informed that Car Park 6 was not now the drop-off point and spent a considerable amount of time finding the alternative drop-off area.

Mr Langdon, 13 Sep 2015


4 out of 5

Quick and easy procedure, staff very pleasant

Mr Farrow, 29 Jun 2015


5 out of 5

One work Brilliant
Thanks very much

Mr Sandford, 16 Jun 2015


5 out of 5

IT ALL WENT VERY SMOOTHLY

Mr Gibbons, 28 May 2015


5 out of 5

Excellent service. The only problem we had was that we were expecting to leave from car park 6 not 5, it was a bit confusing at 4.00 in the morning and we were running late.. Couldn't really grasp why we were being sent to a different car park.

Mrs Ord, 28 May 2015


5 out of 5

The service was impeccable.

Mr Cantlon, 23 May 2015


5 out of 5

Would certainly recommend for a wonderful start to a holiday

Mr Willis, 21 May 2015


5 out of 5

Slight confusion at drop off due to reorganisation of the car park

Mrs Harper, 19 May 2015


5 out of 5

All very good

Mrs Warner, 19 May 2015


5 out of 5

excellent service and near to arrivals. Your staff were very efficient and helpful. Well done

Mr Clarke, 16 May 2015


5 out of 5

Excellent service. Second to none.

Mr Mueller, 15 May 2015


5 out of 5

the service was 100% spot on

Mr Inwood, 24 Mar 2015


5 out of 5

Friendly efficient service

Mrs Paradise, 23 Mar 2015


5 out of 5

Takes the hassle out of airport parking. Quick to book in, access straight into terminal, car waiting on return. Superb!

Mr Morris, 17 Mar 2015


5 out of 5

Everything perfect. Could not fault any stage of the process. Have used several times now and will continue to do so when traveling from gatwick

Mrs Palmer, 16 Mar 2015


5 out of 5

Excellent service would not use anyone else now i have used you.

Mr Marshman, 15 Mar 2015


5 out of 5

All ran very smoothly

Mr Childs, 15 Mar 2015


5 out of 5

very smooth process on arrival and return.

Mr Price, 11 Mar 2015


5 out of 5

All the services were excellent

Mrs Billings, 07 Mar 2015


5 out of 5

Excellent and convenient service with friendly staff!!!

Mr Field, 06 Mar 2015


5 out of 5

Yes it all worked very well it was nice not having to wait for the bus especially as we arrived back very late at night.

Mr Evans, 26 Feb 2015


5 out of 5

Everything ran as described on the web site.

Mr Deacon, 26 Feb 2015


5 out of 5

Excellent service. Everyone helpful.

Mrs Jackson, 25 Feb 2015


5 out of 5

Everything was excellent - thank you

Mrs Dee, 21 Feb 2015


5 out of 5

Excellent service!!

Mr Philippou, 18 Feb 2015


5 out of 5

Departure and return went so smoothly I can't think how it could be bettered!

Mr Baker, 18 Feb 2015


5 out of 5

Worked perfectly

Mr Clay, 17 Feb 2015


5 out of 5

Perfect

Ms Spurgeon, 14 Feb 2015


5 out of 5

Everything went smoothly.

Mr Derham, 14 Feb 2015


5 out of 5

Very easy and quick. No problems at all.

Mr Clifton-Brown, 11 Feb 2015


5 out of 5

Very good service

Mr Robinson, 09 Feb 2015


5 out of 5

All good as always.

Mr Pearson, 08 Feb 2015


5 out of 5

First class. Dropped the car off walked straight into departures and on my return the car was there ready. Brilliant won't ever use another service

Mr Reynolds, 03 Feb 2015


5 out of 5

Really good service!!

Miss Onwochei, 27 Jan 2015


5 out of 5

Everything went perfectly - drop off excellant - pick up even better

Mr Gornall, 27 Jan 2015


5 out of 5

Yes all very good

Mr Booth, 27 Jan 2015


5 out of 5

Stayed at Premier Inn Gatwick, Staff so helpful and pleasant from check in to check out.Breakfast worth every penny and will certainly stay again.

Mrs Hurley, 27 Jan 2015


5 out of 5

Valet car parking at Gatwick North excellent
Although we had to cut our journey short, one call to them and my car was ready and waiting to drive back home.
Aspire lounge extra, excellent again, very much worth the little extra, well done will definately use your services again

Mr Tucker, 26 Jan 2015


5 out of 5

Very smooth on arrival and departure. Staff were very friendly.

Ms Coleman, 26 Jan 2015


5 out of 5

It's just very easy, quick and convenient.

Mr Jenkins, 26 Jan 2015


5 out of 5

All went well, very smoothly, as usual.
Thanks again. See you next time.

Mr Muir, 21 Jan 2015


5 out of 5

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