Gatwick Summer Special Reviews

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Nothing went wrong. Easy to find and use

Mrs Turner, 19 Oct 2017

Summer Special
5 out of 5

Very helpful and prompt as always

Mrs Leeves, 16 Oct 2017

Summer Special
5 out of 5

Very professional and attentive.

Mr Jempson, 16 Oct 2017

Summer Special
5 out of 5

Whole experience was really smooth from start to finish, staff friendly and helpful

Mr Smith, 15 Oct 2017

Summer Special
5 out of 5

Went smoothly - facilities as described- staff were great even at 4:30am!

Mrs Gallagher, 15 Oct 2017

Summer Special
1 out of 5

Everything went smoothly.

Mrs Roberts, 12 Oct 2017

Summer Special
5 out of 5

Couldn't be simpler

Mrs Denny, 11 Oct 2017

Summer Special
5 out of 5

Service runs like clockwork

Mrs Boyce, 10 Oct 2017

Summer Special
5 out of 5

All ran very smoothly, nearer to the airport than other operators and only had to wait a few minutes for bus both ways.

Mr Raistrick, 10 Oct 2017

Summer Special
5 out of 5

Parking & transfers went smoothly and staff helpful & friendly

Mr Pullen, 09 Oct 2017

Summer Special
5 out of 5

smooth as silk

Mr Peart-Jackson, 09 Oct 2017

Summer Special
5 out of 5

All went well

Mr Weale, 08 Oct 2017

Summer Special
5 out of 5

Everything was fine, and overall the facilities were as described and staff were helpful

Mr Graysmark, 07 Oct 2017

Summer Special
5 out of 5

Everything was as described.

Mr Rivers, 07 Oct 2017

Summer Special
5 out of 5

Everything was fine. Just a little bit of a long wait to be collected from the airport.

Mrs Walsh, 06 Oct 2017

Summer Special
5 out of 5

Always book with you, great help great service.

Mr Hardcastle, 06 Oct 2017

Summer Special
5 out of 5

Yes very

Mr Best, 05 Oct 2017

Summer Special
5 out of 5

No problem when dropping off and picking up

Mr Rule, 06 Oct 2017

Summer Special
5 out of 5

All fine and professional.

Mr Walker, 06 Oct 2017

Summer Special
5 out of 5

Car ready on time near parking office. Radio stations and fuel consumption data had been deleted and the clock was way out giving rise to suspicion. Otherwise fine. Good transit to and from terminal.

Mr Lowis, 05 Oct 2017

Summer Special
4 out of 5

We collected the car to find the radio station had been changed to one that we do not use and we struggled to find and reset the radio to our preferred station.

Ms Rosenthal, 05 Oct 2017

Summer Special
3 out of 5

Easy to find car park, bus and car on return. Very swift in and out.

Mrs White, 05 Oct 2017

Summer Special
5 out of 5

EasyJet recommended holiday extras.
Everything went like clockwork.Very straight forward to book online.Paperwork had very clear instructions and all staff were polite and very helpful. Will be using holiday extras again very soon!!

Mrs Powell, 03 Oct 2017

Summer Special
5 out of 5

Everything went smoothly. All arrangements as expected.

Mr Morris, 03 Oct 2017

Summer Special
5 out of 5

Fast service on both arrival and departure and noticed only 1 or 2 miles added so no muddy field in the middle of nowhere

Mr Scaife, 03 Oct 2017

Summer Special
5 out of 5

The queue was unbearably long,and not enough staff on for checking in definitely will not use summer special again also on return was slow.

Mrs Willer, 03 Oct 2017

Summer Special
1 out of 5

Problem when my car wouldn't start, many thanks to a very helpful Bob for helping to sort it out

Mrs Dew, 02 Oct 2017

Summer Special
5 out of 5

Everything went smoothly.

Mr Cole, 01 Oct 2017

Summer Special
5 out of 5

All good very happy

Mr Bower, 30 Sep 2017

Summer Special
5 out of 5

Easy to book. Checking in at Gatwick and retrieving car was quick and went smoothly.

Mr Harper, 29 Sep 2017

Summer Special
5 out of 5

Everything went great until we picked up the car which the ticket did not work however the staff was helpful and let me though, may be the ticket was bent as I did not store it very well and that's why it did not work.

Mrs Davies, 27 Sep 2017

Summer Special
5 out of 5

The toilets were not clean and require some updating. The person who originally dealt with me did not appear to know the system used and had to be helped.

Mr Pepper, 27 Sep 2017

Summer Special
4 out of 5

The wait to check our car was too long, we were very stressed as we were already delayed getting to the car park an then faced with a long queue out the door.

Mr Eagle, 27 Sep 2017

Summer Special
3 out of 5

Three time now my ticket has not worked on exit from the car park and I have to reverse back and go into the office.

Mr Faulkner, 27 Sep 2017

Summer Special
2 out of 5

There was no bus to collect passengers for about 30mins on the 22/9/17 at 05:00 I did call the office and was told a bus should have been with us. Later on the bus I heard the staff talking about one of the drivers who thought he was starting at 06:00 and would soon be at work. It didn't spoil my holiday experience, but it was rather cold standing around for 30mins and having just come off a long flight and bust customs hall. This is the critical time where people are already somewhat frustrated with the process of returning back from their enjoyable holidays

Mr Cornwall, 26 Sep 2017

Summer Special
3 out of 5

Didn't realise Summer Special meant handing the car keys over. Not made obvious in its promotion. Chaos at car park. Infuriating. Never again! If I had time I would ask for a refund!

Mr Bridger, 25 Sep 2017

Summer Special
1 out of 5

Easy booking and check in with the car. Staff were friendly and helpful.

Mrs Batstone, 25 Sep 2017

Summer Special
5 out of 5

Smiley faces at desk would be nice

Mr Pritchard, 24 Sep 2017

Summer Special
4 out of 5

Toilets a bit tired but great to have them on arrival after a 2 hour journey

Mr Morris, 23 Sep 2017

Summer Special
5 out of 5

Yes, facilities as described & all staff were efficient & helpful.

Mr Whitbread, 24 Sep 2017

Summer Special
5 out of 5

staff efficient even at 4am-car ready and at convenient location at requested time on return-transfer to and from airport regular and quick

Mrs Rook, 23 Sep 2017

Summer Special
5 out of 5

Everything went well. Just need to be told on picking up keys that piece of paper given is ticket to exit machine. By the time we got there the ticket was missing from our hands !!!

Mr Justice, 22 Sep 2017

Summer Special
5 out of 5

Easy to book, easy to check in and check out with out any fuss, staff polite and helpful no more to say.

Mr Baden, 22 Sep 2017

Summer Special
5 out of 5

It is a pity bus stop 10 isn't nearer the Departures terminal bearing in mind there are no luggage trolled available.

Mr Key, 22 Sep 2017

Summer Special
1 out of 5

I have used the service many times and find it very good. The only small complaint this time is that the wait for the pick up bus back was rather long but it was early in the morning. In the actual office I think you could improve the queuing system so it snakes rather than just back to the door. Also it is a bit difficult getting in and out of the swinging doors with a suitcase and hand luggage when people are trying to go in and out so maybe have separate in and out doors.

Mrs Hughes, 21 Sep 2017

Summer Special
5 out of 5

There was a hold up again going out for us and many others as the barrier would not rise. Had to reverse with difficulty and go into the office to sort it out. This has happened before so was disappointing that it hasn’t been fixed.

Mr Webb, 22 Sep 2017

Summer Special
4 out of 5

yes very smooth

Mr Acott, 20 Sep 2017

Summer Special
5 out of 5

check in was very smooth staff very helpful

Mr Bickford, 21 Sep 2017

Summer Special
5 out of 5

Yes, every aspect of the parking and transfers was prompt and efficient.

Mrs Palmer, 20 Sep 2017

Summer Special
5 out of 5

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