Courtlands
"Staff were very friendly and effecient. It is nice to speak to a real person when booking airport car parking." / 10
Mr Whalen Dec 21, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"The level of customer care we received from the staff at Courtlands was first class. It is such a pity that the Heathrow site is closing at the end of December." / 10
Mr Fairfield Dec 11, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"phoned at 22.50 in the evening just before your office closed and spoke a friendly lady who was able to secure our parking smoothly.exelent service and will use you again." / 10
Mr Parkinson Dec 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"The staff on the way out were great, although the customer service on the way back could have been improved." / 10
Miss Rulton Nov 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"All went well until we landed at end of a night flight and had to wait in rain in a crowded area. Bad with small children in rain and very tired. However, the service going out was efficient and would use again." / 10
Mr Taylor Nov 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"A bit of crossed wires/confusion on our return as there were so many people requiring a shuttle bus at the same time, thereby necessitating a wait for several buses. Maybe you need a bigger bus available for such eventualties?" / 10
Mr Craigen Nov 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"yes everything went smoothly and the facilities although the room was small the location of the hotel was excellent would recomend it." / 10
Mr Rodgers Nov 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Courtlands chosen because of service. Had to load own cases into shuttle bus, car parked in dark area on return - had to find it myself. This is not service." / 10
Mr Hooper Oct 12, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Upon return to LHR we advised arrival to car park Courtlands and they did not collect us from a wet and windy bus stop without two further reminders" / 10
Dr Ferrar Oct 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"I booked parking at Courtlands Heathrow. The price was good as was the service, i never have any worries about booking through holiday extras." / 10
Miss Herd Oct 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"the pickup was very slow. In the time we waited all the other companies came past the bus stop. NCP even had three buss before the Courtlands bus arrived. Would never use Courtlands again because of extremely slow collection of 25 minutes" / 10
Mr Holmes Sep 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"We would use this car park again. It was quite convenient and relatively clean (they parked our car under some trees which was a little annoying). Transfer both ways was good and they even found a lost mobile phone and kept it in their safe until we returned!!" / 10
Mr Whitmarsh Sep 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Despite minor 'hiccups', staff at hotel were very helpful and things were rectified swiftly. Holiday Extras is a quick and reliable way to book...Thankyou" / 10
Mr Smedley Aug 30, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Everyone was helpful the small problems we had were dealt with quickly and efficiently. I would definately book again through holiday extras.com." / 10
Mrs Smith Aug 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Courtlands issue - My 3yr old didn't have a seat on the bus on the return, so had to sit on my husbands lap. Outgoing was 10/10." / 10
Mrs Foley Aug 07, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Everything worked very smoothly, the staff were pleasant and helpful and everything was as described. I know it's not your fault but when I went to get into my car it was parked in the middle of a very large puddle of water necessitating me to change my f" / 10
Mr Chadwick Jul 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Smooth transition from parking car, to bus to terminal & back again. Parked for over 6 weeks & car was secure. Very economical & hassle free departure & arrival to / from LHR. Will definately do again." / 10
Mrs Gurr Jul 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"directions to carpark very good staff polite and helpful staff gave directions to motorway for homeward journey without being asked which was much appreciated after a long flight" / 10
Mrs Turner Jul 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"All went fine although the initial wait for transfer to airport was nearly 25 minutes before we left the check in office. Return journey was perfect." / 10
Mr Ward Jul 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Return pick-up - this was by another operatot not Courtlands .This bus dropped us of in a park on the airport where we had to wait for a Courtlands Mini bus to take us back to their base.Time wasted ,after a delay of 3/4 hour on the tarmac, waiting for a gate to become vacant. (Sun, 28 June )" / 10
Mr Hinton Jul 01, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Car parking we had booked no longer serviced terminal 4 at heathrow meaning that we had to move car parks at the last minute, as we had not been informed of the change." / 10
Mr Wright Jun 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"We found the staff very helpful especially the driver who took us to the airport, we were late for our check in,he got us there very quickly and dropped us right by the zone we needed, excellent service." / 10
Mrs Rosier Jun 26, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Everything went as expected. transfer bus ran promptly on journey to airport and arrived quickly at airport on our return." / 10
Mr Rees Jun 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Everything seemed okay until we got back and were told bus would be 5 mins, 25 mins and 3 phone calls later, the staff told me I was on the bus and why am i calling, 35 mins we had to wait for a 5 min bus" / 10
Mr Limb Jun 20, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Good Service, but more precise directions would be appreciated as post code and street address were insufficient for the SATNAV to get me quickly to the right side of the road for Courtland Parking" / 10
Dr Rodrigues May 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"I have always been very pleased with the service received from Holiday Extras. I would not hesitate to recommend them. A well deserved 10 out of 10." / 10
Mr Painter May 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"This is not the first time i have used holiday extras and i have to say they have always provided a quick and efficeint service" / 10
Mr Crilly May 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"In spite of the fact that all my property including your document was stolen in SF your firm picked us promptly and delivered us to our car. Thanks for you service." / 10
Mr Fernandez May 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Direction were easy to follow and on arrival leaving car and getting transfer was easy and fast, as it was on return." / 10
Mrs Morden May 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Excellent service. The only slight criticism is that the site could have been better signposted / lit; other than that super and painless." / 10
Mr Callanan May 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Courtlands were very efficient and friendly. Very quick drop off and pick up, and very cost effective compared with the bigger on airport operators. An excellent customer experience." / 10
Mr Merry Apr 29, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Excellent service with courteous drivers. Our only problem was finding you - you need a bigger sign or a number for the road. Otherwise no problems at all. Thank you" / 10
Mrs Mcguirk Apr 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"It was very easy to use the website to book our car parking at Courtlands Heathrow. The courteous and helpful staff made the transfer an enjoyable part of our holiday. I would particularly mention our driver, Mr Da Souza. We had holidayed in Malaysia, a place where manners and smiling helpfulness are second nature. It was a surprise to be greeted by the same on our return to the UK." / 10
Mr Commander Apr 23, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Booking with holidayextras.com and parking my car at Courtlands made the beginning of my trip away run more smoothly. Coaches to and from Heathrow terminals were swift and the staff courteous. A good start to a vacation, thank you! Anney Tom" / 10
Mrs Tom Apr 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Great service, freindly drivers and staff." / 10
Mr Gwilliam Apr 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Excellent reliable service, well situated, friendly jovial staff." / 10
Mr Hills Apr 13, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"We can't fault this wonderful service. Everything is as advertised. The staff are courteous and helpful. We will certainly use over and over again." / 10
Ms Bleek Apr 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"Hotel and carpark a bargain. No problems. Thanks" / 10
Mr Hill Apr 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"This is the second occaision i have used Courtlands and both times I have found them to be helpful, friendly and efficient" / 10
Miss Herd Mar 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Courtlands
"We will be using Courtlands again in the future. The best transfers we have ever usedever" / 10
Mr Fishlock Mar 17, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
