Parking Express is situated on-site at Heathrow Airport and operates 24 hours a day. Have a look at what past customers to Parking Express at Heathrow airport have said before making your booking today.
Customer Testimonials
Long Stay
"Brilliant service and would use again. My wife is in a wheelchair and the bus driver was very helpful and helped her on the bus whilst I dealt with the luggage." / 10
Mr Barclay Mar 05, 2010
Long Stay
"Despite initial reservations, the vehicle recognition system worked well & eliminated waiting in a queue at any point. Happy to use again" / 10
Mr Gibson.M.R.C.V Feb 26, 2010
Long Stay
"Yes everything worked well though the fully automated system meant that we saw no-one other than the transfer bus driver. The transfers were very timely.Happy to use online booking again for LHR but would likw to see lower pricing vs turn up at the gate" / 10
Mr Greggs Feb 25, 2010
Long Stay
"The booking is done with tremendous ease and the instructions given were very clear. Can't be happier with the service." / 10
Mr Lam Feb 23, 2010
Long Stay
"Everything was perfect, the reg recognition system worked we drove straight in and out with no trouble and only waited a few minutes for the bus both ways. An all round hassle free airport trip." / 10
Miss Watson-Blake Feb 12, 2010
Long Stay
"We found the Long stay car parking reservation and instructions excellent and it all worked smoothly, thanks,a bit of calm at the start of a holiday is welcome." / 10
Mr Hickling Feb 03, 2010
Long Stay
"Excellent service, very helpful staff both at holiday extras and at the car park. I will be using this service again. Thanks" / 10
Mr Nolan Feb 01, 2010
Long Stay
"I had a problem getting out of the car park but was attended to by a very helpful member of your staff and the problem was sorted out almost immediately." / 10
Mr Quarrell Feb 01, 2010
Long Stay
"Airport parking service I bought through you was cheaper than other qoutes and delievered as advertised, eg car park was close to terminal and buses arrived dead on time, as per timetable. Have used you before and will use again." / 10
Mr Smith Jan 26, 2010
Long Stay
"I have used Holiday Extras on a regular basis for competitive airport parking-the website is easier to use and amend and the transfer is smooth and efficient" / 10
Mr Evans Jan 20, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"AS ALWAYS PERFECTION. THANK YOU.PLEASE PASS ON MY THANKS TO THE COURTESY BUS SERVICE. EXCELLENT AND REGULAR AND EFFICIENT" / 10
Rev Brand Jan 11, 2010
(2 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"Excellent service - after a month away and in sub zero temperatures our car failed to start. Fortunately the on-site staff were there to help and soon had us on our way, fantastic!" / 10
Mrs Derricutt Jan 10, 2010
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We were charged an extra £15 for being an hour and a half late back to the car park due to a delayed flight which we thought was extortionate" / 10
Mrs Blinman Dec 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I needed to change my car park booking dates and I found I found your staff very courteous, helpful and efficient." / 10
Mr Bultitude Dec 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I find it very worthwhile taking the few minutes to book my parking when I book my air tickets,it's just one less thing to worry about when travelling" / 10
Mr Bridger Nov 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Took quite a long time to get back to car park after trip as stopped off at terminals 2,3 and 4 first." / 10
Ms Jacobs Nov 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"All went smoothly. Was particulalrly impressed with the car park's handling of a refund when I incorrectly tried to use parking for T1,2 and 3 when leaving from T4, and had to exit and pay a day's fee having been in the car park for 10 minutes. Thank you Parking express." / 10
Prof Aylward Nov 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything OK, only drawback was the 20+ minute wait on our return, but traffic & weather were both bad, so probably beyond your control." / 10
Dr Jeyatheva Nov 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"This was only car parking so there wasn't much for anyone to do, but everything worked and we were very pleased with the discounted price." / 10
Mrs Foreman Nov 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Having never used this type of service before I was a little apprehensive but I am pleased to say it was a positive experience. We parked early Sunday morning with no problems. The staff were amazingly helpful and even came out of the office and asked if we wanted to wait inside for the bus as it was a cold morning and we had a young child with us. I will be using this service again and recomending it to others." / 10
Mr Hussain Oct 31, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Website clear and easy to use - everything went smoothly. We use you every time for holiday car parking, hotels etc." / 10
Mr Hogarth Oct 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"All was great, but the automated numberplate recognition did not work which meant we had to go to the kiosk. Other than that - no problems." / 10
Mr Lambert Oct 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Booking process was very easy and the details/info provided were very helpful. We did have problems finding the correct parking space, but the Customer Services people on-site were very helpful." / 10
Mr Hopper Oct 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Easy to book, cheap and easier to use...you just turn up at the car park ! Only improvement would be the automatic issuing of a receipt and not having to request one each time." / 10
Mr Mortimer Oct 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Car park difficult to find.Although prepaid,car not recognised and asked to pay on way out." / 10
Mr Ducker Oct 10, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Very well explained procedure, no glitches, easy to park, easy and regular access to and from terminal, all paid in advance so no hastle with money on return...GREAT! Iram Sabir" / 10
Mrs Sabir Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything worked very smoothly - though the wait for the bus back to the car park seemed longer than expected, but we then discovered there was considerable congestion on the North Perimeter Road because of an accident, and this may have affected the running of the buses." / 10
Mr Brebner Oct 08, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"just something that told us to take a ticket in the same way that you would if you hadnt prepaid, other than that everything was fantastic, apart from te usual M25 traffic!! thanks again for easy booking" / 10
Miss Jones Oct 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"I had the impression that when I reached the long stay carpark i would be directed to a parking space. In fact I had to find a parking space. secondly the machinery did not recognise my details so I had to go to the cashier on our return. Neither was a great problem and i would be happy to use the system again" / 10
Mr Dunham Oct 06, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"15 min service advertised was actually 27min" / 10
Mr Varian Sep 25, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"no personal interactions. instructions on confirmation e-mail didn't match what we needed to do as our plane was delayed and we needed to pay more. charged for an extra day - delay wasn't our fault" / 10
Mr Richards Sep 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"everything went smoothly, no hanging around waiting for buses." / 10
Mrs Little Sep 16, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything exactly as described. Did not have to get out of the car at the car park barrier - easy journey home. Bus driver saw us walking towards him on arrival and waited for us, only waited 6 mins for bus on way home. Will definitely use again." / 10
Mr Gelder Sep 02, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"A helping hand with luggage would make this a 10/10 service." / 10
Mrs Parker Aug 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The price difference using Holiday extras wasn't as big as expected, but having the cancellation protection available for the parking was a good bonus" / 10
Miss Piwowarek Aug 19, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Site easy to use and very informative, everything went smoothly at the airport on departure and on return. Thank you." / 10
Mrs Forster Aug 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Long-term parking service at Heathrow was efficient, but return transfer coach was full and difficult to disembark. VIP lounge facilities were excellent and will use again." / 10
Mr Spears Aug 15, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything went smoothly, but we had quite a long wait for the transfer bus from Terminal 3 to the Long Stay parking. At least 20 minutes." / 10
Ms Moody Aug 04, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Whereas with other car parks the vehicle was recognised, so the exit was an easy, automatic process, in the long stay car park you had to get out of your car and get the exit ticket endorsed, adding time to the departure." / 10
Mr Carter Jun 24, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Everything went very smoothly with our parking, even though we had to do a last minute change because of Terminal alterations. Nothing was a problem. Pleasant and efficient staff throughout." / 10
Mrs Southcombe Jun 14, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Good safety and security, but buses only every 10 mins just to T1 and a 10 minute+ trip so leave plenty of time! On the return the bus stop is convenient outside departures at T1, but having to go via T2 and T3 on your way back to the car is a bit painful, especially if traffic is bad." / 10
Mr Dockar Jun 03, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Apcoa delivered perfectly on the actual car parking, but it was the booking system (Airparks, Holiday Extras?) where it fell down. Despite five separate requests I never got the promised email confirmation of our car park booking. I got it myself from the website in the end." / 10
Mr Alcock May 28, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"good set up, transfers timely and regular, if flight times had been different would consider using a hotel with free parking for a better deal." / 10
Mr Hunter May 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"The woman I spoke to when booking was really helpful about different options and about arrangements. The whole process was incredibly simple - that is, once I had worked out where to park for customer services when leaving the LHR T1-3 car park!" / 10
Dr Methuen Apr 27, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Great experience. The whole end to end process was as smooth and seemless as described. On arrival at the carpark I particularly enjoyed using the electric buggy cart that transported 7 members of my family and our entire luggage from the car to the bus-stop, although on the way back there wasn't one to be ssen. In addition i found the carpark a pleasant and clean place to leave your car, which gave me the confidence to leave the car for 2-3 weeks without worrying. The transport buses were also well designed to hold all the passengers luggage safely. Although on my return journey we had to wait almost 30 minutes for the bus to pick us up from bus-stop number 17 at T3. Which resulted in the bus being slightly over-crowded, and therefore not everyone could find a seat." / 10
Mr Mughal Apr 22, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"We always book parking with Holiday Extras - they offer the best deals - keep it up!" / 10
Mrs Armstrong Apr 20, 2009
(1 out of 3 people found this comment helpful) Helpful? yes no
Long Stay
"Excellent service thank you." / 10
Mr Browster Apr 18, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
Long Stay
"Could do with some direction as to where to park as we were a bit unsure as to which spaces or what areas (if any) were for different length of stays." / 10
Mr Saunders Apr 09, 2009
(1 out of 2 people found this comment helpful) Helpful? yes no
