Heathrow Parking Express Feedback

Heathrow Parking Express Customer Reviews
  • 2926 Heathrow Long Stay ratings have a rating of 88%
  • Prices from: £10.56 a day, £84.50 - 1 week
  • Terminal : 1, 3
  • Transfer time : 7-15 mins
  • Distance to airport : On airport
  • Park Mark Award : Yes
  • Disabled Facilities : Yes
  • 88% of customers who left a review for the Long Stay would book again
  • 662 customers have given an average rating of 4 out of 5
  • Long Stay Very helpful staff on return to airport

    Ms Parr 02 Feb, 2012 5 out of 5

  • Long Stay perfect and perfect bus service thank you

    Rev Brand 30 Jan, 2012 5 out of 5

  • Long Stay Bus on time. No roblems.

    Mr Williams 30 Jan, 2012 5 out of 5

  • Long Stay Everything went really smoothly - thanks Holiday Extra's!

    Mr Francis 26 Jan, 2012 5 out of 5

  • Long Stay Good ,service

    Mrs Holt 25 Jan, 2012 5 out of 5

  • Long Stay Everything went really well, woul;d have given 10 if we could find our way out of the car park -poor signing.

    Mr Darnley 25 Jan, 2012 5 out of 5

  • Long Stay Card reader wanted card a couple of times on exit but apart from that faultless

    Mr Lawrence 25 Jan, 2012 5 out of 5

  • Long Stay Went very smoothly

    Mrs Yeardley 24 Jan, 2012 5 out of 5

  • Long Stay the only problem was trying to find the car park entry as the signage was not lit up but were we very happy with every thing else, all went smoothly from then on.

    Mrs Williams 23 Jan, 2012 5 out of 5

  • Long Stay it runs like clockwork as usual.

    Mr Ho 22 Jan, 2012 5 out of 5

  • Long Stay Lost ourselves guided by very helpfull staff on the telephone;
    excellant service

    Mr Compton 21 Jan, 2012 5 out of 5

  • Long Stay Easy to find, plenty of spaces and frequent buses. Would definitely use again.

    Mr Walbank 18 Jan, 2012 5 out of 5

  • Long Stay excellent as always

    Mr Langridge 09 Jan, 2012 5 out of 5

  • Long Stay Yes.

    Mr Addison 07 Jan, 2012 5 out of 5

  • Long Stay Easy process, no issues, will ubook again.

    Mr Stadler 07 Jan, 2012 5 out of 5

  • Long Stay Ho Problems, quick and easy.

    Mr Clark 06 Jan, 2012 4 out of 5

  • Long Stay The service was excellent. The online booking was smooth. I was lucky to find plenty of spaces. Also, security measures were very reassuring. The only comment was that I found some of the cars parked in places which were not allowed and this made taking my car out a little difficult, but maybe the reason for this awkward parking was that the park was packed due to this time of the year (Christmas and New year).

    Mr Hanna 03 Jan, 2012 5 out of 5

  • Long Stay All Very good

    Mr Richardson 03 Jan, 2012 5 out of 5

  • Long Stay We had trouble trying to exit
    As I had pre paid but customer services sorted o
    It out

    Mr Hopkins 25 Dec, 2011 5 out of 5

  • Long Stay Everything went smoothly, buses ran very regularly, hardly any waiting time.

    Mrs Mccormack 23 Dec, 2011 4 out of 5

  • Long Stay Problems with licence plate recognition. Failed to recognise on exit which was hassle on a late wet and windy Monday night.

    Mr Mclauchlan 15 Dec, 2011 2 out of 5

  • Long Stay I have used your service several times and always been fully satisfied and I will continue to do so and recomend to others.

    Mr Oakley 13 Dec, 2011 5 out of 5

  • Long Stay As always everything went smoothly with no problems. Keep up the good work.

    Mr Fairley 12 Dec, 2011 5 out of 5

  • Long Stay Fine. very helpful

    Mr Blackwood 12 Dec, 2011 5 out of 5

  • Long Stay Very helpful particularly when I needed to make a change to my booking.

    Mrs Daniel 07 Dec, 2011 5 out of 5

  • Long Stay Everything went smoothly

    Mr Syed 07 Dec, 2011 5 out of 5

  • Long Stay Exit ticket did not work and asked for £40. At 10:30pm in the rain I had to walk alone to ticket office for help. Not good!! Will only travel with you again if I have an explanation for this!

    Mr Yoxall 06 Dec, 2011 5 out of 5

  • Long Stay Thank goodness that a shuttle was avaliable as we didnt realise how far away the car park was. Very good price for long weekend parking.

    Mrs King 30 Nov, 2011 5 out of 5

  • Long Stay Problem free

    Dr Clements 30 Nov, 2011 5 out of 5

  • Long Stay Yes, to all your questions

    Mrs Toms 30 Nov, 2011 5 out of 5

  • Long Stay Really good facilities had a great time and would recommend to any one and would return ourselves thank you

    Mrs Smith 30 Nov, 2011 5 out of 5

  • Long Stay Very easy to find, vehicle recognised at barrier, bus 2 minutes wait then took 5 minutes to terminal3. Excellent.

    Mr Simmons 29 Nov, 2011 5 out of 5

  • Long Stay The parking arrangements at Heathrow could not have gone more smoothly - everything worked a treat!

    Mr Conrad 25 Nov, 2011 5 out of 5

  • Long Stay service was good.
    parking was a good distance from terminal and the shuttle bus was a bit late. access and exit to the car park worked as explained

    Mr Bradbeer 24 Nov, 2011 4 out of 5

  • Long Stay Directions could be a little clearer. Otherwise a very good service

    Mr Dalton 24 Nov, 2011 5 out of 5

  • Long Stay Everything was as it shouls be.

    Mr Dokurno 23 Nov, 2011 4 out of 5

  • Long Stay I always book with you - never any problems. Great service.

    Mr Martin 21 Nov, 2011 5 out of 5

  • Long Stay All went smoothly as usual. Thanks

    Mr Atkinson 20 Nov, 2011 5 out of 5

  • Long Stay FIRST CLASS PARKING. FROM TERMINAL 1 TO CAR PARK AND ON THE ROAD 15 MINUTES - WILL USE AGAIN

    Mr Grix 20 Nov, 2011 5 out of 5

  • Long Stay everything went smoothly

    Mr Barrett-Mold 19 Nov, 2011 5 out of 5

  • Long Stay very good service,no problems at all, used holiday extras to book at both heathrow and gatwick.always been 100% happy

    Mr Fountain 18 Nov, 2011 5 out of 5

  • Long Stay We saved a considerable amount on car parking and the system worked perfectly

    Mrs Bletzer 16 Nov, 2011 5 out of 5

  • Long Stay The pick up times could be better !!

    Mr Taggar 15 Nov, 2011 5 out of 5

  • Long Stay Easy parking, quick and regular transfers and great price

    Miss Brown 14 Nov, 2011 5 out of 5

  • Long Stay Excellent servive! Thank you so much!

    Ms Baxendine 14 Nov, 2011 5 out of 5

  • Long Stay Had to wait too long for a bus on return (20mins)

    Dr Daniel 14 Nov, 2011 3 out of 5

  • Long Stay Very easy to use. Quick transfers to and from the terminal and plenty of parking spaces available.

    Mr Mckenna 13 Nov, 2011 4 out of 5

  • Long Stay Very easy to use. Quick transfers to and from the terminal and plenty of parking spaces available.

    Mr Mckenna 12 Nov, 2011 4 out of 5

  • Long Stay Just perfect.

    Mr Hunt 09 Nov, 2011 5 out of 5


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