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Heathrow Long Stay Plus Terminal 5 Reviews

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The staff were very helpful and everything went smoothly

Mr Court, 15 Jan 2013

Long Stay Plus
5 out of 5

For Terminal 5 the Long Stay Plus is a very convenient arrangement and excellent value

Boylan, 10 Dec 2012

Long Stay Plus
5 out of 5

very helpful

Townson, 26 Nov 2012

Long Stay Plus
5 out of 5

Service was polite and efficient, much better than purple parking who i usually use. Like the parking plus delivery of car on our return saves a lot of messing about after a long flight. I have already booked for my next trip.

Morgan, 10 Nov 2012

Long Stay Plus
5 out of 5

Heathrow T5 parking package. Worked perfectly.

Mr Tudball, 10 Oct 2012

Long Stay Plus
5 out of 5

Best car park I have ever used

Mr Deacy, 05 Oct 2012

Long Stay Plus
5 out of 5

Everything went very smoothly. Directions were good. Staff very helpful.All as described. Slightly cheaper would make it 10 out of 10!

Mrs Edwards, 04 Aug 2012

Long Stay Plus
5 out of 5

We arrived at Heathrow before the Car parking office openened at 0430hrs the staff were most helpful and arranged for our car to be left in the short stay carpark at terminal 5 for the whole time that we were away.

Mr Pinchon, 19 Jul 2012

Long Stay Plus
5 out of 5

Excellent service

Mr Burgess, 17 Jul 2012

Long Stay Plus
5 out of 5

Everyone extremely helpful particularly as I had been involved in an accident on the way to the airport. They were brilliant and understanding.

Mrs Andrews, 14 Jun 2012

Long Stay Plus
5 out of 5

Great - all went well

Mrs Bradbury, 21 Mar 2012

Long Stay Plus
5 out of 5

yes yes yes

Mrs Tillcock, 20 Feb 2012

Long Stay Plus
5 out of 5

Everything worked well exactly as planned.

Mr Commons, 10 Feb 2012

Long Stay Plus
5 out of 5

Excellent service, it took the stress out of airport parking. We will always use these facilities, fantastic, thanks!

Mrs Jenkins, 10 Nov 2011

Long Stay Plus
5 out of 5

the car could have been closer to where we picked our keys up but other than that, smooth process

Mr Thompson, 31 Oct 2011

Long Stay Plus
4 out of 5

Everything spot on as always.

Mrs Mclaughlin, 14 Oct 2011

Long Stay Plus
5 out of 5

Excellent reception and very helpful staff

Mr Neale, 29 Sep 2011

Long Stay Plus
5 out of 5

Staff very helpful and I was happy to return a second time after my first experience

Mr Turnbull, 18 Sep 2011

Long Stay Plus
5 out of 5

The parking at Terminal No 5 LHR was most convenient and staff helpful

Mr Mckenzie, 20 Aug 2011

Long Stay Plus
5 out of 5

Your service alleviated the stress of parking at Heathrow and the staff were very helpful.

Mrs Towell, 15 Aug 2011

Long Stay Plus
5 out of 5

Good

Mr Smalley, 01 Aug 2011

Long Stay Plus
5 out of 5

very good service car waiting on time as promised

Mr Day, 26 Jul 2011

Long Stay Plus
5 out of 5

Easy, quick drop-off. Quick pick-up on return at short-stay carpark. Just a minor confusion over whether we were supposed to phone or not.

Mrs Topham, 26 Jul 2011

Long Stay Plus
5 out of 5

My car key broke just as I walked into the office and I had booked longstay rather than Valet. Your team where execellent/non stressed and offered me all the assistance I required to get sorted and on my way. Thanks.

Mr Coman, 27 Jun 2011

Long Stay Plus
5 out of 5

Courteous polite and efficient service. Would definitely use this service again

Mr Noble, 22 Jun 2010

Long Stay Plus
5 out of 5

Excellent service

Mr Emsden, 28 Jun 2010

Long Stay Plus
4 out of 5

yes very pleased

Mr Rayner, 06 Jul 2010

Long Stay Plus
5 out of 5

Good efficient service, made the start and finish of our holiday much less stressful, especially with children!

Miss Hudson, 07 Jul 2010

Long Stay Plus
4 out of 5

The speedy return service is worth the additional cost.

Mr Pycroft, 13 Sep 2010

Long Stay Plus
5 out of 5

Excellent as usual.

Mr Nolan, 23 Oct 2010

Long Stay Plus
5 out of 5

All worked as required. Many thanks.

Mr Gatehouse, 22 Nov 2010

Long Stay Plus
5 out of 5

i was very happy with your staff who were very courteous and efficient the only downside is getting the cases backwards & forwards in the car park

Mr Walker, 26 Dec 2010

Long Stay Plus
5 out of 5

What a pathetic survey - don't you know that we didn't get to the airport!!!!

Dr Howell, 26 Dec 2010

Long Stay Plus
1 out of 5

I was due to fly out of Heathrow on 19/12 but my flight was cancelled due to snow.
There was no contact from Holiday Extras indicating what I should do next, or to offer a refund.
When I called to request a refund I was told that in the small print refunds could not be given after the date of travel.

Mr Thomason, 02 Jan 2011

Long Stay Plus
1 out of 5

Yes , would use this service again

Mrs Niranjan, 16 Jan 2011

Long Stay Plus
5 out of 5

Everything worked out perfectly - peace of mind that's well worth having.

Ms Kelly, 11 Oct 2010

Long Stay Plus
5 out of 5

The car parking arrangements were excellent. My reason for not giving a 10 was due to the fact that the valet parking office on our return is hidden behind the lifts which meant we had to go searching for it. We will certainly utilise this service again.

Mr Fry, 17 May 2011

Long Stay Plus
4 out of 5

Brilliant service

Mrs Watt, 02 Mar 2011

Long Stay Plus
5 out of 5

Car not able to be found on return, took 40 m ins to get it back

Mr Williams, 14 Mar 2011

Long Stay Plus
2 out of 5

The pre booked car parking and collection at valet terminal 5 was excellent and a great relief not knowing what weather conditions we were returning to in the UK.

Mr Ager, 10 Jan 2011

Long Stay Plus
5 out of 5

Staff very helpful and friendly. Bit confusing on the change of pick on the return journey, but now know where to go so no problems next time.

Mrs Bletso, 25 Oct 2010

Long Stay Plus
5 out of 5

It was so easy, the staff were really helpful, and we liked the valet parking on the return to Terminal 5 rather than taking the bus back to the car park

Rev Budgen, 21 Sep 2010

Long Stay Plus
5 out of 5

Fast, efficient service throughout and the new process at Terminal 5 for returning travellers is excellent. I shall be using you again. Thanks very much.

Mr Broadbridge, 15 Sep 2010

Long Stay Plus
5 out of 5

You found an excellent parking rate and displayed the options in such a straight forward way I was actually able to pick the most convenient option for what I regarded as value

Mr Pierrepoint, 06 Sep 2010

Long Stay Plus
5 out of 5

Very nice staff and good communication after purchase. The bus to the airport did take longer than expected to arrive though.

Miss Brennan, 22 Jan 2010

Long Stay Plus
4 out of 5

An excellent process - easy directions and ease of parking / transfer to terminal. Staff pleasant and efficient. Overall a process we as a family would certainly use again, Thank you

Mr Oldridge, 06 Jan 2010

Long Stay Plus
5 out of 5

The arrangements for parking were just as it said on the tin.
The staff were very helpful and understanding with the terrible weather conditions experienced.
I have used Holiday Extras many times now and will continue to do so and have recommended them without hesitation.
Well done.

Mr Skidmore, 06 Jan 2010

Long Stay Plus
5 out of 5

Very good service, used the car park plus, left car with reception, they parked it for me, on my return the car was waiting for me, would use again & recommend to friend

Mr Allen, 05 Jan 2010

Long Stay Plus
5 out of 5

staff were vey helpful and friendly. I had a flat tyre and had to wait for the AA for about half an hour. They looked after us with a cuppa

Mrs Niranjan, 18 Nov 2009

Long Stay Plus
5 out of 5

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