Airparks Luton Return Greet Customer Reviews

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The outward journey was fine but on return I booked meet and greet at the airport but when we called the car park on our return we were told we had to collect the car ourselves and so far I have not been refunded.

Mr Mcgill, 28 May 2010


2 out of 5

Very good service. I will fefintely book the pickup from airport option. Only waited about 15 mins from getting my baggage. Also saves the stress of finding the right bus and having to wait for others.

Mr Olding, 31 May 2010


5 out of 5

just right for price & convenience

Mr Day, 07 Jun 2010


5 out of 5

As usual everything went entirely as planned.

Mr England, 22 Jun 2010


5 out of 5

very helpful great service would use again in the future

Mr Mullane, 29 Jul 2010


5 out of 5

Staff extremely helpful, very good service.

Ms Goldup, 31 Jul 2010


5 out of 5

I booked prepaid parking and paid extra to be met at the airport. It all worked very well.

Mrs Sawyer, 07 Aug 2010


5 out of 5

very well, thank you.

Ms Ozuzu, 08 Aug 2010


5 out of 5

Used Airparks Luton services a few times now and every time excellent service and value for money.

Mrs Kulakowski, 14 Aug 2010


5 out of 5

GOOD FACILITIES,MOST OF THE STAFF HELPFUL AND FRIENDLY,GOOD RELAXING BREAK HAD BY ALL

Mr Hanney, 15 Aug 2010


4 out of 5

We only really had flights as we were staying with family, but the flights were very good... Whizz air always deliver a good flight.

Mr O'dell, 31 Aug 2010


3 out of 5

Everything went perfectly. Would use Holiday Extras again.

Miss Fogarty, 13 Sep 2010


5 out of 5

I felt the service at check-in was very efficient and easy, and the transfers were quick and stress free. My only problem (leading to my rating of "7") came on my return to London Luton airport.

Mr Smith, 23 Sep 2010


4 out of 5

I thought it was great value for money and very convenient. Knowing that your car would be ready for you to drive away just a few minutes after leaving the airport was great. This enables you to get on the road before anyone else.

Mrs Dennahy, 29 Sep 2010


5 out of 5

Whilst we were generally happy with the service that we received from Airparks in Luton; it was a little disappointing, after your return flight had been delayed for 2 hours at 4.30am on a Sunday morning, to wait outside in the "cold".i

Mr Carter, 15 Oct 2010


4 out of 5

Good value, very quick service, car waiting for us upon our return to airport.

Mr Jackson, 16 Oct 2010


5 out of 5

The Meet and greet car service was well worth the Holiday Extra with friendly staff and speedy service greeting us. I would use
again

Mr Hawtin, 19 Oct 2010


5 out of 5

The accommodation was superb - better than we had hoped for. The facilities were exactly as described and very impressive. The staff were very helpful and nothing was too much trouble.

Mrs Downer, 25 Oct 2010


5 out of 5

Not enough staff at office when car dropped off, had to wait 30+ mins to be greeted as my car wasnt were it 'should' have been.

Mr Parker, 24 May 2010


2 out of 5

I book various things through Holiday Extras and find them to be very helpful and obliging

Mr Earth, 18 May 2010


5 out of 5

Only negative was the fact that we got soaked getting from the bus to the departure lounge as it was raining - this however is down to the design of Luton airport and not anything that Holiday extras could prevent. Otherwise everything was A1.

Mr Deadman, 29 Aug 2010


5 out of 5

Very helpful and friendly staff and the chap who did the meet and greet was very cheerful given it was midnight! Always use Airparks anhd always will.

Mr Bell, 05 Jul 2010


5 out of 5

I made the call for our car to be delivered to the airport as instructed. I was advised that it would be there within 10-15 mins. 40 mins later it arrived. Within that time 2 buses had arrived, it would have been quicker to take the bus.

Mrs Swinnerton, 01 Aug 2010


1 out of 5

very good service, we arranged meet n greet for luton we even had to change the time for departing at the last minute and all went like clockwork. Thank you

Mr Worger, 01 Apr 2010


5 out of 5

paid extra for car to be driven to airport.
Rang them after baggage reclaim and was told 15 mins....55 mins laterwaiting in rain, car appears. I am in business and understand when problems arise. what annoys me is not being told the truth...i would have waited inside the airport. A disappointing service.

Mr Gentry, 25 Mar 2010


2 out of 5

Great service - very happy and great to have car delivered to airport warm at midnight when you have two young children with you!!

Ms Healey, 23 Feb 2010


5 out of 5

Yes everythng ok. Arranged for car to be brought back to the airport but had to wait nearly 1/2 hour for it which we thought was a bit long, other than that alright.

Mr Rees, 23 Jan 2010


4 out of 5

Our flight was delayed 2 days and to a different airport, but the car park was very good, and did not charge too much extra.

Mrs Winter, 24 Dec 2009


5 out of 5

hi i was please with the service i had the was car cleaned inside and out great job and delivered to the airport on my return ps would be nice if you could pick up car at airport when going?

Mr Holmes, 10 Dec 2009


5 out of 5

had meet and greet when we returned to luton, phoned once we had cases like advised, and was told 10-15 minutes. was waiting around outside in cold, in mean time 2 airparks buses come and went. would have been quicker and warmer to get on those. airparks was brill, but wouldnt pay extra for car brought back to airport again.

Mrs Barnes, 09 Nov 2009


3 out of 5

Return greet at Luton was great on a late flight home with little children. Couldn't find it cheaper elsewhere-as hard as i tried!

Mrs Knibb, 31 Oct 2009


5 out of 5

When arriving back in luton I rang for my meet and greet and was told that there were a lot of people that booked this service so it would take 20-30 mins in all it took an hour so me my wife and 3 young children were left standing in the cold waiting at 0245am including our 9 month old baby. I'm sure you would have known a long time before how many people had booked this service.I think this is an absolute disgrace.

Mr Healey, 08 Sep 2009


1 out of 5

The whole thing was effortless, the parking was easy to find and when we arrived back at the airport very late at night our car was waiting from us outside. Perfect. Thank you.

Mr Robey, 28 Aug 2009


5 out of 5

Had to wait 40 mins for car with meet and greet service which defeated the whole purpose of meet and greet

Mr Jordan, 28 Jul 2009


1 out of 5

Booked Airparks parking and meet and greet on return service. Everything was handled superbly and would certainly use Airparks and Holiday Extras in the future.

Mr Tilley, 26 Jul 2009


5 out of 5

buses were meant to leave every 20mins, it infact was 40mins, on return the car should be waiting for us at airport, yet again we were left waiting for 15mins.will not be using them again.

Mrs Pockett, 13 Jul 2009


1 out of 5

Everything ran very smoothly, the return Meet & Greet was excellent, especially as we had a late night return flight and were very weary, to have the car waiting for us was great.

Mrs Attrill, 17 Jun 2009


5 out of 5

WE were happy with the service, but there was a serious traffic jam at Luton and we were afraid that we would miss our check-in time. As it was, we didn't, because the security checks went very smoothly. The pick up with our car being brought to us was excellent.

Mr Stace, 30 May 2009


4 out of 5

Excellent service, made our holiday even better than it would have been!

Mr Oakden, 31 Mar 2009


5 out of 5

car very conveniently and efficiently parked on arrival

Dr Hunter, 27 Oct 2008


5 out of 5

Very happy and all at a reasonable proice

Mrs Kyriacou, 19 Oct 2008


5 out of 5

Car was waiting outside terminal for a quick get away.

Mr Hyman, 17 Oct 2008


5 out of 5

Found 'Meet and Greet' very helpful after a late flight arrival.

Mr Williamson, 05 Jun 2008


5 out of 5

Have used Holiday Extras parking many times and have never had any problems. First time we have had car delivered to airport which worked very well with nice considerate driver delivering car.

Mrs Keene, 20 Jul 2008


5 out of 5

Excellent except lack of seating on transfer bus. Guy who delivered our car back was extremely pleasant and helpful.

Dr Wilkins, 15 Sep 2008


5 out of 5

Very friendly, helpful service. Not easy to achieve at one o'clock in the morning

Mr Irvine, 08 May 2007


5 out of 5

The meet and greet service was excellent. It took only 10 minutes from phoning for our car to arrive.

Mrs Campbell, 19 Jun 2007


5 out of 5

I found the service very good

Miss Moss, 06 Jul 2007


4 out of 5

All went smoothly

Mr Bromley, 16 Jul 2007


5 out of 5

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