Customer testimonials are direct responses to people's experiences using Luton Airport Parking services.
Airparks
"VERY poor transfers back to the airparks. Was a long way back in the queue & it took ages for the coach to return. We had to wait for 2 full coach loads before we could board the coach. Very dissapointing!"
Mr Percival Apr 22, 2008
Airparks
"The bus both from and to Slip End gets very packed and therefore the frequency of service could be improved."
Mr Hook Apr 22, 2008
Airparks
"I was travelling on my own with 3 children and your bus driver on the return was realy helpful - thank you!"
Mrs Renna Apr 22, 2008
Airparks Express
"I waited 25 minutes for my car to be delivered while I watched 2 Airparks buses leave. It was very cold waiting outside with two small kids which is why I chose the delivery car service. Service should be as it suggests waiting for you, its easy to see when flights have arrived."
Mrs Swinburn Apr 21, 2008
Airparks
"My car was not waiting for me on my return, so i had to stand around while they collected it. I was given no explanation or apology.."
Mrs Daout Apr 21, 2008
Airparks
"More frequent transfer to airport - the bus was almost ten minutes late in leaving the car park and absolutely packed"
Mrs Osborne Apr 18, 2008
Airparks
"Price was not much better than the closer airport parking. Bus was very overcrowded on return journey. Bus would be better with additional central doors."
Mr Haddock Apr 18, 2008
Airparks
"Fast Prompt Service, Very Polite Friendly Staff on arrival and collection"
Mr Taylor Apr 17, 2008
Airparks Express
"The meet and greet at the end of the holiday was excellent and very efficient"
Mrs Barrett Apr 17, 2008
Airparks
"I found the service very quick and efficient. No problems at all. Cheap, will us again. Thank you."
Mrs Mckeer Apr 16, 2008
Airparks
"Great service.Would highly recommend.Staff friendly and helpful.Got straight on a shuttle bus.Dropped off and picked up right outside airport terminal.A fantastic service from start to finish."
Mrs Cammock Mar 16, 2008
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks
"Slick, efficient service - even at 03.00 in the morning!"
Mrs Mcqueen Mar 14, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"yery efficient service, important when taking holidays as so many things can so easily go wrong"
Mr Hoole Mar 14, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"We found the service at the car park and also the transfer to and from the airport very efficient despite us having a 4 hour flight delay on our return to the UK."
Mr Dockeray Mar 03, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"I have used the parking at Luton Airport twice now and on both occassions I found the service excellent, well organised with no problems. The parking and return of my car was quick and easy and we were soon on our way home again. The staff were polite and efficient. I would certainly use the car park in future."
Mr Joiner Feb 28, 2008
(3 out of 6 people found this comment helpful) Helpful? yes no
Airparks
"I have used the parking at Luton Airport twice now and on both occassions I found the service excellent, well organised with no problems. The parking and return of my car was quick and easy and we were soon on our way home again. The staff were polite and efficient. I would certainly use the car park in future."
Mr Joiner Feb 28, 2008
(5 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"I have used the parking at Luton Airport twice now and on both occassions I found the service excellent, well organised with no problems. The parking and return of my car was quick and easy and we were soon on our way home again. The staff were polite and efficient. I would certainly use the car park in future."
Mr Joiner Feb 28, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"very well organised - as usual"
Mr Prosser Feb 28, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"very efficient & pleasant staff"
Mr Leach Feb 24, 2008
(3 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"Excellent results for car hire - and I half didn't believe that it would work - certainly not as smoothly as it did! Well done!"
Mr Jones Feb 11, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"We find Airparks so convenient and so well organised.The prices are very competitive."
Mrs Davis Jan 27, 2008
(7 out of 10 people found this comment helpful) Helpful? yes no
Airparks
"Staff very helpful and courteous."
Mr March Jan 27, 2008
(4 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"first class as usual i use you about 8 times a year"
Mr Jarratt Jan 25, 2008
(3 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"Bus service was efficient and collecting your my car on return was simply ans quick"
Miss Ryder Jan 25, 2008
(4 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"Quick,easy, friendy and puts you in the right state of mind as you leave for your holiday."
Mr Hopkins Jan 25, 2008
(4 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"We were pretty lucky, I guess, that the bus arrived just as we showed up. The bus driver was very helpful, not just to us but also to the other passengers, helping everyone with their luggage."
Mr Dyde Jan 24, 2008
(4 out of 6 people found this comment helpful) Helpful? yes no
Airparks
"Good service. Very easy."
Mr Alder Jan 24, 2008
(3 out of 7 people found this comment helpful) Helpful? yes no
Airparks
"we found the parking and transfers excellent and drivers very helpful.we look forward to using stansted in the future."
Mr Zagni Jan 23, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"Please keep your prices low,So we can save and go, go, go!!!!!"
Mrs Willisinda Jan 23, 2008
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks
"fast and efficient"
Mrs King Jan 23, 2008
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks
"Fast and efficient service with good prices. We were really impressed on the way back this evening as we were back at our car about 10 minutes after leaving the airport. Also when we arrived at the office desk in the car park, everything was ready so the interaction lasted less than 2 minutes - really appreciated the speed of the transaction, especially just after midnight when we were eager to get home. Many thanks. Sheila Thomas."
Miss Thomas Jan 23, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"excellent service would certainly use again and recomend to friends"
Mr Colson Jan 22, 2008
(7 out of 12 people found this comment helpful) Helpful? yes no
Airparks
"Frequency of pick up from airport, can be very cold waiting for the coach late at night. plus on two occassions car was parked in quite deep water by fence"
Mr Wright Jan 22, 2008
(5 out of 8 people found this comment helpful) Helpful? yes no
Airparks
"Thanks for making life so easy when I broke my back and had to get a friend to collect my car!"
Mr Mauleverer Jan 22, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"I am very happy with the service provided. the reason why i have rated it with a "9" is because the place is not clearly signposted and i therefore is a bit difficult to find."
Mrs Comer Jan 22, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"friendly service, we paid extra for car to meet us at airport this service could be improved by you checking flight arrivals and being at airport quicker, to save us standing in cold and rain 15mins waiting for car, other than that good service thank you."
Miss Tunney Jan 22, 2008
(15 out of 21 people found this comment helpful) Helpful? yes no
Airparks
"Smooth transaction, easy to find and polite and friendly staff, thank you"
Mr Hargreaves Jan 22, 2008
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks
"Service was just right. Thanks"
Mr Barker Jan 21, 2008
(2 out of 4 people found this comment helpful) Helpful? yes no
Airparks
"Excellent - no waiting at airport or at the carpark - the service was great!!"
Miss Hands Jan 21, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"I have used the Luton Airparks service abotu 4 times now, and will continue to do so. It's so much more efficient than parking within the airport, yet much more cost effective too! There is always a bus waiting at the terminal, no hunting around for your car and no queuing to get out!"
Mrs Shayler Jan 21, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"I have used Airparks at Slip End Luton a number of times and each time has been effecient and hassle free. It is also good value so I have nothing but praise for it."
Mr Smythe Jan 21, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"We frequently use Airparks when flying from Luton Airport as the service is very easy and good."
Mrs Foot Jan 20, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"I found your on line system very easy to use and your procedures for pick up and drop off were excellent."
Mr Jaffrey Jan 20, 2008
(3 out of 6 people found this comment helpful) Helpful? yes no
Airparks
"a great and professional service at a great price - much appreciated"
Mr Watson Jan 18, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"I have used HolidayExtras previously and found them to offer what I need at a very good price. Everything about them is efficient and I have never had any problems. I recomend them to friends. Well Done"
Mr Bell Jan 18, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"i use Airparks at Luton on a fairly regular basisand find the service very good at a fair price"
Mr Merritt Jan 18, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"i always find my experience at airparks luton excellent, good value and efficient. many thanks"
Mr Cornell Jan 16, 2008
(3 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"no probsall went well"
Mr Cops Jan 16, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Airparks
"Very friendly and efficient service"
Miss Lewis Jan 16, 2008
(5 out of 9 people found this comment helpful) Helpful? yes no
Airparks
"Excellent trouble free well described location, easy to use website and stress free, thankyou very much for your excellent service."
Mr Yadav Jan 16, 2008
(2 out of 5 people found this comment helpful) Helpful? yes no
Luton Airparks - the best rates at Luton Airport.
Airparks
"Efficient and well organised parking at Luton. Very quick to leave your car and to collect it. Regular bus service to nearby airport. Will definitely use the service again, not only at Luton but at other airports."
Mr Beresford Nov 18, 2007
(3 out of 3 people found this comment helpful) Helpful? yes no
Airparks
"very easy to use and organised service, would recommend it to anyone"
Miss Richards Nov 13, 2007
(3 out of 3 people found this comment helpful) Helpful? yes no