Luton Airport Short Term Premium Parking Reviews

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On exit the barrier would not accept the ticket. I had to call for help, only then would the barrier release the car.

Mr Cole, 12 Aug 2017

Multi Storey Early Bird
4 out of 5

Very convenient and smooth service, car park is very near the terminal.

Mrs Feldman, 11 Aug 2017

Multi Storey Early Bird
5 out of 5

Parking is easy. Although when we entered ticket in exit machine a £400 exit charge came up. We pressed the help button & said we prepaid so the person had to manually exit us. This was our only problem. Delay was only a couple of minutes but it does give you a bit of a shock!!!

Mr Allen, 01 Aug 2017

Multi Storey Early Bird
5 out of 5

Just a little difficult to get in.

Mr Weston, 25 Jul 2017

Multi Storey Early Bird
5 out of 5

This parking was so simple and a nice short stroll to the departure entrance. We will always use this in the future

Mr Skene, 24 Jul 2017

Multi Storey Early Bird
5 out of 5

I have parked my car in the multi storey car park and at the end of my holiday I find my car scratched and damaged,i asked the staff to give me any advise but they been very ignorant,so i will advise who ever goes to Luton Airport to do not park there is very expensive and they don't offer any support,rather than that park outside is more cheaper and more safe

Mr Dumitru, 22 Jul 2017

Multi Storey Early Bird
1 out of 5

Yes easy way in and out no queuing didn't see any staff

Mr Pruce, 18 Jul 2017

Multi Storey Early Bird
5 out of 5

First time we had used the Luton multi-storey. Would have liked better signage to the terminal. No staff seen.

Mr Archer, 16 Jul 2017

Multi Storey Early Bird
5 out of 5

The access to the car park was excellent signage good lift access payment easy staff very helpful

Mr Searle, 13 Jul 2017

Multi Storey Early Bird
5 out of 5

I have used holiday extras on several occasions now and each time has been so easy and simple, totally hassle free.

Mr Lennox, 10 Jul 2017

Multi Storey Early Bird
5 out of 5

It was really easy. Carpark was well signposted and it is a very short walk to the terminal.carpark was well maintained. Thought it a little bit expensive but decided to treat ourselves and am glad we did, it took a lot of stress out of the journey.

Mrs Steers, 08 Jul 2017

Multi Storey Early Bird
5 out of 5

We thought the signage in the 0 floor car park could be more. Not any signs to show the way to the lifts or the exit. Other than that things were great.

Mr Beavan, 06 Jul 2017

Multi Storey Early Bird
5 out of 5

Yes all were very good

Mr Green, 02 Jul 2017

Multi Storey Early Bird
5 out of 5

No. We were not infomed of ongoing building and the noise was dreadful

Mrs Carter, 02 Jul 2017

Multi Storey Early Bird
5 out of 5

Car parking at Luton is pricey in comparison with other airports

Mrs Brooks, 01 Jul 2017

Multi Storey Early Bird
4 out of 5

No not able to exit car park, had to call for help then to tell them my booking code to be able to exit car park! After having a 2 hour delay did not need this, why does this happen the method never seem to work either on entry or leaving car parks as f the camera does not recognise the number plates and was not if the car was clean as it was cleaned the day before travel.

Mr Mapes, 01 Jul 2017

Multi Storey Early Bird
1 out of 5

I would definitely use holiday extras again all went very smoothly

Mr Frankel, 21 Jun 2017

Multi Storey Early Bird
5 out of 5

Very easy instructions. Easy to park. 5 min walk to departures

Mrs Hohn, 20 Jun 2017

Multi Storey Early Bird
5 out of 5

Not possible to take a ticket from the machine on entry as the barrier was up and there was no-one to ask. We drove in anyway and had to speak to someone at the exit barrier to get out, so not perfect and a bit worrying at the time as we were new to the car park and unsure of what to do. Easy to get to the terminal, though, and plenty of spaces available. Nice to come back to a cool car despite the heat outside, and not to have to wait for a transfer bus.

Mrs Barrett, 19 Jun 2017

Multi Storey Early Bird
4 out of 5

Easy to find, friendly staff, had no problems at all. Will use again.

Mrs Smith, 13 Jun 2017

Multi Storey Early Bird
5 out of 5

A bit difficult to find our way in to the car park with the mess that is Luton but otherwise all good

Mrs Lawson, 12 Jun 2017

Multi Storey Early Bird
5 out of 5

Car park very easy and convenient to use only issue was exit card didn't work and asked for payment of £400 although this was swiftly dealt with via help button

Mrs Harris, 31 May 2017

Multi Storey Early Bird
5 out of 5

All fine

Mrs Martin, 30 May 2017

Multi Storey Early Bird
5 out of 5

Car park very easy and convenient to use only issue was exit card didn't work and asked for payment of £400 although this was swiftly dealt with via help button

Mrs Harris, 31 May 2017

Multi Storey Early Bird
5 out of 5

All fine

Mrs Martin, 30 May 2017

Multi Storey Early Bird
5 out of 5

It was unclear what floor to park on. I will try to use floor 2 next time.

Mrs Stone, 17 May 2017

Multi Storey Early Bird
5 out of 5

Very helpful

Mrs Collis, 16 May 2017

Multi Storey Early Bird
5 out of 5

Very helpful

Mrs Collis, 16 May 2017

Multi Storey Early Bird
5 out of 5

Parking was easy and close to airport terminal. Car park new and clean. Pretty paid so no messing about getting good in or out. All good.

Mr Brazenell, 14 May 2017

Multi Storey Early Bird
5 out of 5

No problems at all

Mr Morton, 03 May 2017

Multi Storey Early Bird
5 out of 5

No problems at all

Mr Morton, 03 May 2017

Multi Storey Early Bird
5 out of 5

Didn't see signs for multi storey so went into short stay
On return inserted ticket came up on screen £180 to pay
But no problem after giving my booking ref
A scary minute

Mr Stevens, 29 Apr 2017

Multi Storey Early Bird
4 out of 5

The instructions were not as clear as could be. When exiting the car park it stated we owed £400, although this was soon rectified when calling the help button and giving our reference number. This was stressful as.30pm with a baby in the car. As the car park or system had not confirmed we had pre paid on entry we were concerned we were in the wrong car park or area of car park and would get charged.

Mr Macdougall, 28 Apr 2017

Multi Storey Early Bird
3 out of 5

The airport "access" road was appalling and confusing - a £3 charge for the privilege of just driving along the road after missing the turn. Shocking.

Mr Towler, 27 Apr 2017

Multi Storey Early Bird
3 out of 5

Clean, spacious new multi storey car park. Much better than driving round and round over muddy, wet and uneven tarmac to find a car parking space in the short term car park.

Mrs Butler, 26 Apr 2017

Multi Storey Early Bird
5 out of 5

Confusingly signposted entrance. No indication of spaces available floor by floor. Poor signposting internally. Convenient for terminal. No contact with staff.

Mr Moore, 21 Apr 2017

Multi Storey Early Bird
3 out of 5

Entry camera did not read number plate correctly which resulted in problems on exit.

Mr Jones, 20 Apr 2017

Multi Storey Early Bird
4 out of 5

Didn't see any staff. Instructions could be more clear about exactly what when and where.

Mrs Hamilton, 31 Mar 2017

Multi Storey Early Bird
5 out of 5

Staff helpful at the car park. The pre pay barrier did not work but they sorted the problem.

Mr Chalkley, 18 Mar 2017

Multi Storey Early Bird
5 out of 5

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