Prestwick Short Stay Reviews

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Long hold up on leaving car park

Mr Mcintyre, 23 Jul 2017

Short Stay
3 out of 5

Didn't speak to any staff as we arrived in the middle of the night. we arrived parked up straight in front of the terminal building. walked across and our holiday began.

Mr Mccallum, 21 Jul 2017

Short Stay
5 out of 5

No recognition of number plate on arrival, had to verbally arrange entry
On departure no exit allowed had to reverse out took a while to ove cars behind me. Had to go round to "hut" and wake up attendant to arrange exit

Mr Gallacher, 21 Jul 2017

Short Stay
3 out of 5

No problems what so ever.Have parked the car here a few times.Staff on the exit intercom always say your name,nice
touch.

Mr Semple, 20 Jul 2017

Short Stay
5 out of 5

When I turned up at Prestwick the car park did not recognize my registration number - this has happened before when using holiday extras.

Mr Browne, 17 Jul 2017

Short Stay
2 out of 5

Had to go to information desk to get ticket sorted to exit car park. This would have to be sorted.

Mr Donald, 16 Jul 2017

Short Stay
5 out of 5

Pretty good. Easy to park and get the flight.

Mr Bhalla, 15 Jul 2017

Short Stay
1 out of 5

No problems whatsoever. Barrier was raised on departure without even having to call with out code number.

Mr Norwood, 15 Jul 2017

Short Stay
1 out of 5

Arrived at barrier but as it did not raise right away I thought I was at the wrong one so reversed out then drove back in again. A man appeared and explained that I never gave it time to read plate and he gave me a ticket to use on my return. I would suggest that you should advise travellers to wait at barrier to give it a chance to read the number plate.I would certainly use the park again.

Mr Reid, 14 Jul 2017

Short Stay
5 out of 5

Prestwick Airport is terrific. My only problem is the pull down menu below asking 'Who did you travel with?' There is no option for 'partner' and none of the options provided are appropriate

Ms Harper, 14 Jul 2017

Short Stay
5 out of 5

Very easy to use, ridiculously convenient location, what's not to like?

Mr Beale, 12 Jul 2017

Short Stay
5 out of 5

Barrier at entry toCarPark 1 confusing. Good deal and handy location.

Mrs Mccallum, 12 Jul 2017

Short Stay
5 out of 5

Perfect no issues at all

Mr Hearton, 11 Jul 2017

Short Stay
5 out of 5

Came back to a crack in my windscreen and a scratch along the passenger side of my car. Spoke to security gate at the Airport, but weren't interested

Mr Clark, 12 Jul 2017

Short Stay
1 out of 5

Yes very good

Mr Duggan, 10 Jul 2017

Short Stay
5 out of 5

I mistakenly booked my car in twice and Holiday Extras contacted me to alert me that I had done so. Refund was given without any hassle. Great company for arranging car parking. Would definitely use again and Highly Recommend to all.

Mrs Mcmillan, 10 Jul 2017

Short Stay
5 out of 5

Close to terminal and quick luggage baggage reclaim

Mr Muir, 10 Jul 2017

Short Stay
5 out of 5

Yes, the experience was trouble free

Mr Reid, 11 Jul 2017

Short Stay
4 out of 5

Auto number plate was not working...had to take a ticket and go to info desk

Mr Sawers, 11 Jul 2017

Short Stay
4 out of 5

On arrival at car park, number plate recognition didn't work. I had to contact attendant.

Mr Mannion, 10 Jul 2017

Short Stay
3 out of 5

Unfortunately not the case. On arrival I found that the purchased parking in the short term car park was not available and the entrance blocked. It appears that this was clearly oversubscribed. I was advised to use a different parking area. This should be addressed by both the airport and holiday extras.

Mr Clyde, 10 Jul 2017

Short Stay
2 out of 5

Close to airport, easy to use, fair price

Mr Wilson, 10 Jul 2017

Short Stay
5 out of 5

My name is Margaret and I am definitely not a Mr. ..when we arrived the bollards were stopping us entering and the security staff were very unhelpful

Mr Liddell44, 10 Jul 2017

Short Stay
2 out of 5

SIGN POSTING FOR THE CAR PARK AT PRESTWICK AIRPORT NEEDS TO BE MORE EASILY READ WAS MISLEADING WHERE TO GO

Mrs Armstrong, 09 Jul 2017

Short Stay
5 out of 5

Parking went very smoothly we would use you service again.

Mrs Jardine, 07 Jul 2017

Short Stay
5 out of 5

The instructions on what to do when you arrive at the barrier are not what actually happens.

Mr Clarke, 07 Jul 2017

Short Stay
4 out of 5

seat arrangement need improvment i was not sitting with my husband thought i booked us together

Mrs Maloney, 06 Jul 2017

Short Stay
3 out of 5

Parking fabulous Staff at Prestwick were fab cheery smiley and a sense of humour basic but good facilities and flights ran perfectly
Small local airport suited us much better

Mrs Russell, 04 Jul 2017

Short Stay
5 out of 5

I paid the higher price for short stay parking but was directed to the upper short stay area which a friend paid £6.00 less for. the website said the car park operated on NPR, which it did not as I was held up at the barrier.

Mrs Whyte, 04 Jul 2017

Short Stay
3 out of 5

Exactly as described,easy to follow instructions,first class

Mrs Hilland, 03 Jul 2017

Short Stay
5 out of 5

Very easy to book online, good price and no problems on arrival at car park

Mr Macintosh, 03 Jul 2017

Short Stay
5 out of 5

registration recognition system worked as I entered but it didn't link me to my pre booked ticket. Had to get the help desk to let me out of the car park, which they did very quickly & without undue fuss.

Mr Heron, 01 Jul 2017

Short Stay
5 out of 5

New car park arrangement were introduced but were not signed to let drivers know. However staff at info desk aware and information provided was accurate and quick. All went well on arrival and departure. Staff very helpful and polite.

Mrs Mclean, 26 Jun 2017

Short Stay
5 out of 5

Everything went very smoothly with parking, both on arriving and leaving the airport and the short walk to the car was ideal.

Mr Mcgugan, 23 Jun 2017

Short Stay
5 out of 5

Overall this was fine. My only comment would be that it was somewhat difficult to tell what lot to park in at Prestwick. They used to be numbered and there are two lots right next to the airport. I think I parked in the wrong one as the ticket did not recognise that I had prepaid but when I buzzed staff there was no issue and they let us out without any further payment. So all went well, it was just a little confusing at Prestwick. For their part the signage could be better and they should go back to numbered lots.

Ms Archdeacon, 23 Jun 2017

Short Stay
5 out of 5

great location very smooth operation and very helpful staff

Mr Churne, 22 Jun 2017

Short Stay
5 out of 5

Everything went smoothly, no complaints at all

Mrs Pattie, 20 Jun 2017

Short Stay
5 out of 5

No issues. Everything was fine

Mrs Shaw, 20 Jun 2017

Short Stay
3 out of 5

Excellent service have been using this service for years and have found it very easy to use.

Mr Walker, 19 Jun 2017

Short Stay
5 out of 5

I didn't think that the instructions for entry were very clear and ended up in the long term car park, then had a slight problem leaving

Mr Dimambro, 19 Jun 2017

Short Stay
3 out of 5

Came home to flat car battery . Reported at information desk fix within 5 minutes! Top service

Miss Lever, 18 Jun 2017

Short Stay
5 out of 5

Maybe better directions once at car park. Directions stated park behind billboards but we had to park at front of airport. But a problem, more confusing.

Mr Brady, 13 Jun 2017

Short Stay
5 out of 5

Easy to book airport parking. Advice given was accurate and helpful

Mr Harvey, 11 Jun 2017

Short Stay
5 out of 5

No need to improve anything ...top notch

Mr Mccormack, 11 Jun 2017

Short Stay
5 out of 5

Very easy will definately use again

Mr Wright, 10 Jun 2017

Short Stay
5 out of 5

Prestwick carpark access is now excellent with the NPR system. Booking as always straight forward at a brilliant price.

Mr Hunter, 09 Jun 2017

Short Stay
5 out of 5

Very, very difficult to find a parking space and two that I think were the only ones left were so difficult to get into because of a metal fencing which for some reason had been stuck up. Without booking I would imagine you could find yourself totally unable to park as I assume they must have retained parking spaces for people who had booked.

Miss Bennett, 08 Jun 2017

Short Stay
5 out of 5

Everything first class

Mrs Duffin, 07 Jun 2017

Short Stay
5 out of 5

Everything perfect staff first class

Mrs Duffin, 06 Jun 2017

Short Stay
5 out of 5

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