Stansted Airport Parking Customer Feedback

Customer testimonials are direct responses to people's experiences using Stansted Airport Parking services

• 80% of customers who left a review would book again
• 50 customers have given an average rating of 5 out of 5

This was a really good service. I intended to use Mid Stay parking but your service was just a few pounds more. Staff were friendly and efficient. Much better than using the bus transfer.
Mrs Kemp 07 Jan, 2008
We found the service very good, and the staff were very helpfull
Mr Pannell 12 Mar, 2008
Very good experience of the use of pink elephant - simple and easy to pre-book!
Mrs Chatters 15 Jan, 2008
excellent service very smooth no problems
Mr Jones 15 Jan, 2008
Very smooth procedure- right from the initial booking to the bus awaiting our return at the airport!
Mr Denny 15 Jan, 2008
Parking ticket didn't register as paid when I tried to exit but staff on duty resolved the matter immediately.
Ms Jones 15 Jan, 2008
We usually use Holiday Extras. We have always been very satisfied with the service and the price but most importantly, with the security of our vehcile whilst we are away. Thank you.
Mr Frost 21 Jan, 2008
Need more frequent buses, airport to carpark during busy periods.
Mr Isaac 30 Mar, 2008
We always book with Holiday Extras and have always been very pleased many thanks.
Mr Cooper 06 Mar, 2008
Brilliant service, effectively administered. Sensible price. Very reassuring to know that the car would be waiting for us safe and sound.Thank you.Thank
Mr Hughes 21 Jan, 2008
great service easy to book with no problems
Mr Green 02 Feb, 2008
Very courtious drivers,,,
Mr Gardiner 24 Jan, 2008
No hassle, no waiting or standing on a bus. Well worth paying a bit extra for
Mr Fabian 23 Jan, 2008
The car parking arrangements were excellent, easy booking, good directions and reliable service
Mr Taylor 19 Jan, 2008
I FOUND THE BOOKING EXCELLENT EVEN WHEN I ADDED AN EXTRA DAY TO THE ORIGINAL BOOKING TO AVOID THE BAA STRIKE [ WHICH WAS CALLED OFF!!! ] EVERYTHING WORKED FAULTLESSLY. THANK YOU FOR A WONDERFUL SERVICE.
Mr Purchase 17 Jan, 2008
Good and clear instructions, easy to use and an excellent overall service. Brilliant value for money.
Mr Vedat 17 Jan, 2008
I found the transfer buses very efficient and the drivers friendly
Mr Etty 16 Jan, 2008
Very efficient service. I will definitely use eparking again when visiting using Stansted Airport.
Mr Quin 27 Dec, 2007
The barrier never reads my number plate, so I always have to take a ticket and then go to the office to sort out the mess when I get back.Very inconvenient.Why did you change the old system of inserting the credit card?
Mr Cull 16 Nov, 2007
Good service.
Ms Henry 14 Nov, 2007
Completely efficient trouble free booking system
Mr Robinson 11 Feb, 2008
Easy to reach car park from motorway and great bus service to and from the terminal.At £7 a day, you wont be able to find anything cheaper.
Mr Duncan 21 Jan, 2008
I don't know if we were just lucky but we had a fantastic service - everything ran smoothly.
Mr Felix 21 Jan, 2008
Excellent service. We were delayed overnight in Belfast on 23rd December due to fog and missed flights. Your office was contacted and told that we wouldn't be able to collect our car until the following morning. This apperared to be no trouble at all and we duly picked our car up on Christmas Eve morning and were on our way very quickly. Thanks again.
Mr Edwards 02 Jan, 2008
Expensive, but a very efficient and convenient service. Staff were polite, friendly and helpful at all times.
Mr Schofield 27 Dec, 2007
A really excellent service. Can't fault it.
Mr Blackburn 06 Jan, 2008
All went smoothly transfer bus very regular, would certainly use again.
Mr Sheehy 20 Nov, 2007
it's a car park... nothing special!
Ms Thomas 22 Jan, 2008
A very smooth and efficient operation.
Mr Keys 17 Jan, 2008
We found your instructions to the Car Park was excellent and well signposted from the motorway. Entering and leaving could not have been easier. We will certainly use this facility again.
Mrs Barrow 16 Jan, 2008
Excellent efficient service, especially as I only booked the night before my flight! I have already booked my next 4 trips with Holiday extras!
Ms Coward 21 Feb, 2008
Very good, will be very likely to use your service again
Mr Smith 02 Jan, 2008
The booking process was straight forward and instructions for parking clear, concise and accurrate. There were no delays for bus transfer in both directions. The whole experience was hassle free.
Miss Mixer 11 Mar, 2008
A really speedy service, fantantic - I have recommended you to several friends who use the airport.
Mr Spooner 15 Jan, 2008
very efficient handling on arrival at 3-30 am car condition and mileage checked on arrival and departure
Mr Guild 03 Jan, 2008
Special thank you to Linda at e parking Stanstead, thought my husband would be unable to return from a holiday as he was in hospital, she was very very helpful explaining what I would need to do to retrieve the car without the ticket. Excellent service.
Mr Davies 22 Mar, 2008
very cheap and reliable service
Ms Savage 03 Feb, 2008
everything went very smoothly.
Mr Pressley 31 Jan, 2008
A quick effecient service
Mr Manning 31 Jan, 2008
excellent service, no fuss, sorted!
Mr Liddelow 29 Jan, 2008
Everything was fine, one small point. It was very cold waiting outside for the bus, no shelter !
Mr Barry 26 Jan, 2008
Would recommend it
Mrs Saggers 26 Jan, 2008
Bus driver very polite and friendly prompt service, good explanations on paperwork provided prior to trip
Mrs Jarvis 25 Jan, 2008
Efficent and easy as usual
Mr Spearing 24 Jan, 2008
very efficient service
Mrs Sinclair 24 Jan, 2008
very efficient service
Mrs Sinclair 24 Jan, 2008
It's a good efficient service
Miss Cornell 24 Jan, 2008
Very quick transfers to/from car park and airport. Booking was dealt with efficiently and the car park procedures were simple and effective.
Mr Warren 23 Jan, 2008
Very reliable service, quick and easy connection to the airport.Thanks a lot.
Mr Dadia 23 Jan, 2008
excelent service
Mr Evans 23 Jan, 2008

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