Cardiff Airport Contact Numbers Information
| Cardiff Airport Contacts | Telephone Number |
| Immigration Enquiries | +44 (0)1446 711 111 |
| Left Luggage | +44 (0)1446 711 111 |
| Security | +44 (0)1446 711 111 |
| Freight and Cargo | +44 (0)1446 711 400 |
| Meeting Room Facility - Cardiff 51 Lounge | +44 (0)1446 711 111 |
| Lost Property | +44 (0)1446 711 111 |
| Cardiff Airport Parking | +44 (0)870 606 7030 |
| Cardiff Millennium Stadium | +44 (0)870 013 8600 |
| Taxi | +44 (0)1446 710 693 |
| National Rail enquiries | +44 (0)0845 7484950 |
| National express coaches | +44 (0)8705 757 747 |
| Cardiff Flight Reservations First Choice Airways | +44 (0)1446 712651 |
| Cardiff Airport Flight Reservations My Travel | +44 (0)1446 712 667 |
| Cardiff Flight Reservations Britannia Airways | +44 (0)1446 712693 |
| Cardiff Airport Flight Reservations BMI Baby | +44 (0)870 264 2229 UK passengers |
| Cardiff Flight Reservations Air Wales | +44 (0)870 777 313 |
| Cardiff Hertz Car Hire | +44 (0)1446 711 722 |
| Cardiff Avis Car hire | +44 (0)1446 719569 |
| Cardiff Eurocar Car Hire | +44 (0)870 607 6757 |
Cardiff Airport Baggage Information
Airlines will let you know what their allowances are by various means:
If you have a ticket, the hold allowance will be printed on the ticket. Ticket wallets also contain general information about carry on bags.
On electronic tickets (e-tickets) baggage allowances are usually on the confirmation notice. Hand luggage allowances are also given on individual airline websites.
Overweight Baggage: If your hold baggage is heavier than the allowance, the airline is entitled to charge an excess baggage charge. If your cabin luggage is overweight or too big, you might be asked to check it in to the hold. If doing so takes your hold luggage above your hold baggage allowance, you might have to pay excess baggage charges. The best way to avoid any problems is to stick to the allowances.
The baggage allowances do vary from carrier to carrier. If in doubt check with your airline:
Hand luggage sizes vary but most airlines limit their carry-on bags to a range of 14" to 16" high, 21" to 24" wide, and 8" to 9" deep.
A 45" total (height+width+depth) can be used as a basic guideline
The standard allowance typically provides for a bag of up to a certain size plus one 'personal item' - a personal item may be :
Briefcase, Camera, Handbag/Purse, Laptop (in carry bag), Reading matter.
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| Airline/Tour Operator | Telephone | Web Address |
| Airtours | 020 7831 5050 | www.airtours.co.uk |
| Atlantic Holidays | 020 8 757 4848 | www.atlanticholidays.net |
| Avro | 020 8695 4000 | www.avro.co.uk |
| Balkan Holidays | 020 7543 5555 | www.balkanholidays.co.uk |
| Citalia | 0870 010 2188 | www.citalia.co.uk |
| Club Freestyle | 0990 502555 | www.clubfreestyle.com |
| Cosmos Coach Holidays | 0870 264 6033 | www.cosmostourama.co.uk |
| Cresta | 0870 161 0990 | www.crestaholidays.co.uk |
| Crystal Holidays | 0870 848 7999 | www.crystalholidays.co.uk |
| Direct Holidays | 0141 559 7000 | www.dirtectholidays.co.uk |
| Eclipse Direct | 0870 501 0203 | www.eclipseholidays.com |
| First Choice | 0870 750 0001 | www.firstchoice.co.uk |
| Globespan | 0870 556 1522 | www.globespan.co.uk |
| Inghams | 020 8780 4433 | www.inghams.co.uk |
| JMC | 0113 255 5222 | www.jmc.com |
| Kosmar | 0870 700 0747 | www.kosmar.co.uk |
| Libra Holidays | 020 8275 5500 | www.libraholidays.co.uk |
| Magic Travel Group | 020 8748 1333 | www.magictravelgroup.com |
| Manos | 0870 7530 530 | www.manos.co.uk |
| Cathy Pacific | 020 8 745 7731 | www.cathaypacific.com |
| Olympic | 020 8343 9090 | www.olympicholidays.co.uk |
| Panorama | 01273 427 777 | www.panoramaholiday.co.uk |
| Portland Direct | 0990 002 200 | www.portland-direct.co.uk |
| Sovereign | 0870 750 0001 | www.sovereign.com |
| Sunquest | 020 7499 9992 | www.sunquest.net |
| Thomas Cook | 0870 558 5858 | www.thomascook.com |
| Thomson | 0990 502 555 | www.thomson.com |
| Transun | 0870 444 747 | www.transun.co.uk |
| Travel City Direct | 0870 990 4955 | www.travelcity.co.uk |
| Unijet | 0990 114 114 | www.unijet.com |
Cardiff Airport Security Information
We all know security measures at UK airports are tight. Seasoned travellers will be aware of the heightened airport security but if you fly less frequently what can you expect to find when you arrive at Cardiff Airport?
It is important to give yourself plenty of time for your check in at the airport. For long haul flights the check in is 2 or 3 hours prior to your flight. Give yourself longer! Everything takes longer than it used to at the airport, particularly during peak times. You can expect delays and long queues for check-in and screening. Allow extra time just in case of special circumstances.
Air travellers are limited to one carry-on bag and one personal item (such as a purse or briefcase) on all flights. When you are packing keep the climate of high security in mind. It's common sense - any item or hazardous substance that could cause danger or injury for others will not be allowed in you carry on bag. There are a few every day items that could be overlooked in your hand luggage.
Liquids Restriction Update
Passengers are able to take liquids through security check points again, however, some restrictions still apply. Individual containers of liquids must not exceed a maximum capacity of 100ml.
All containers must be presented for examination to security in a 'single, transparent, re-sealable plastic bag'. The re-sealable bag must not exceed a capacity of 1 litre or 20cm x 20cm.
Liquids Include:
|
Cabin Baggage Restrictions:
Each passenger can carry only one item of hand-luggage through the airport search point, with a maximum size of 56cm x 45cm x 25cm.
Please Note: Essential medicines or baby food can be carried on in larger volumes than 100ml, however, these items will be subject to authentication.
Some of the items not to pack in hand luggage:
Household cutlery, any knives, razor blades*, tools, scissors, hypodermic syringes *, knitting needles, corkscrews, and sporting bats.
These Items are OK in your hand luggage:
Cellular phones, walkman, notebook computer, non-metal nail files, *disposable razor, *syringes for personal medical use secured with caps, and medication in its original, labeled container, cane and umbrella (after it has been checked).
Pack jewellery, cash and laptop computers, in your carry-on baggage. Put undeveloped film and cameras with film in your carry-on bag. Checked baggage screening equipment will damage undeveloped film.
Expect to Have Your Bags Searched
Carry-on and checked bags are subject to being hand-searched, particularly if the contents can't be seen by the X-ray. Don't wrap gifts until you get there. Any sharp objects in checked baggage should be sheathed or securely wrapped to prevent injury to baggage handlers and inspectors.
You can avoid setting off the metal detectors by not wearing jewellery clothing, shoes, and accessories that contain metal.
Locked Suitcases
When you are travelling from the UK it is generally accepted that you lock your suitcase.
You may be called on to open up a bag where the contents are unclear.
If you are flying from the USA the Transportation Security Administration (TSA) asks that bags be left unlocked to make the job of security screeners easier and quicker.
The TSA has recently listed on its website ( www.tsa.gov ) a number of brand names- that have "accepted and recognised locks". These are locks that airport security screeners can open and relock. The list also contains the names of several makes of travel padlocks that screeners can open and relock.
Cardiff Airport Travel Tips
Plan ahead and try not to pack at the last minute. It only takes 1 banned item in your carry on or checked baggage to cause delays for you and possibly other passengers.If you have a wait before your check-in - put your bags in the left luggage (if available). Do a bit of shopping or just relax - never leave your luggage unattended at the airport.
If you have the prospect of a long haul flight you can book in at the Cardiff 51 airport lounge. You can wind down in the lounge after your check-in and security screening.
In emergency situations where there is danger to life or a crime in progress, call 999 - but if you have any non- urgent airport security enquiry or to report a crime that occurred earlier - please contact the British transport Police for Cardiff Airport .
South Wales Police AuthorityTel: 01656 869366
Fax: 01656 869407
Email: police.authority@south-wales.pnn.police.uk
