We are the face of Holiday Extras. We're responsible for how the organisation appears through different channels - display advertising, press, radio, TV, PR, direct mail and of course our own website.
We are responsible for the Holiday Extras, Airparks and BCP brands. Each one has a brand manager, who is supported by marketing assistants. We need to ensure that each brand is consistent in its approach and abides by its brand guidelines.
Our work is varied and often involves one-off assignments. Typical duties include organising the bi-monthly emails which are sent to 250,000 customers, helping the design team produce artwork, briefing the content writers, and running marketing projects that will launch new products or services.
We do a lot of work on our website to make it as easy as possible for customers to use. This means monitoring how many of the people who visit our site go on to make a booking, reading customer feedback and testing new pages.
Our job touches on many different areas, so every day is different. We can see the results of our actions as we shape and develop each brand. We need to know how many bookings our campaigns have generated, how many customers we've attracted - and kept.
To work in our team you need to be able to cope in a fast-moving environment. You'll need to have good project management skills and be able to plan your time and factor in obstacles at short notice. We work with teams across the company, so you need to be able to form good working relationships with other departments. You'll need excellent communication skills - good verbal and written English, and good presentation skills. You'll also need to be familiar with Excel and have experience of e-commerce.
It's a great environment to work in and is always very dynamic, in terms of both work and fun.