I'm the credit control manager at Holiday Extras. Our responsibility as a team is to send out the invoices in a timely manner and get payment in by the due date.
Anybody who wants a job in our team would have to have excellent communication skills and a good telephone manner. It's really important to make sure every telephone conversation counts. You need to be fun, friendly, courteous and calm.
I've been here 20 years and the rest of my team have been here for a minimum of four years. I think that's a really good indication that Holiday Extras is a great company to work for - fun and fair. If you can stay here 20 years it's got to be good.