Emirates named best airline for value for money!
This award is not just about the budget airlines, it's about the value travellers receive for the cash they pay. It's true, though, that the low-cost flight boom has revolutionised the market, opening up air travel to the masses and enabling holidays and business trips to go ahead, even in the depths of recession.
Whether they've paid £50 or £500 for their flight, HolidayExtras.com holidaymakers expect friendly and efficient service, cleanliness and punctuality.
The best airlines also exceed their customers' expectations, so in the case of a budget carrier this could mean allocated seating with some unexpected leg room, a welcome refreshment, free headphones or even a happy face to greet them.
More than 100,000 customers voted in the HXCAs 2012, naming Emirates the best airline for value for money.
The 2012 shortlist below