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Our Kent-based support team are friendly, knowledgeable and ready to help with a new or existing booking.

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How do I get another copy of my confirmation?

How do I get another copy of my confirmation?

If you have not received your booking confirmation but do have your booking reference, please click here and then click 'Re-send confirmation'. You'll be able to view your booking and either print it or have a copy sent to you.

If you do not have your booking reference please email us with your name, the product that you have booked and that dates the booking is for.


Frequently Asked Questions

  • Will I have to hand in my car keys? - Answer?
  • How do I amend my booking? - Answer?
  • What do I do if my flight is delayed and I go over my pre-booked parking period? - Answer?
  • Can you send me a map? - Answer?
  • Are the prices per room or per person? - Answer?
  • Will I have to park the car myself? - Answer?
  • What do I do if I exceed my 8/15 days parking package? - Answer?
  • Can I park before my stay? - Answer?
  • Do you have to pay in full at the time of making the booking? - Answer?
  • How do I obtain a receipt for my booking? - Answer?