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Heathrow Airport Parking Reviews

Never beaten on price

Customer testimonials are direct responses to people's experiences using Heathrow airport parking services.

  • 88% of customers who left a review for Heathrow Airport Parking would book again
  • 54209 customers have given an average rating of 4 out of 5

Excellent. No contact with staff - no need! All went very well.

Mr Erskine, 08 Dec 2016

Good To Go Park and Ride
5 out of 5

Very easy to use, would definitely recommend.

Mr Rose, 08 Dec 2016

Purple Parking Park and Ride T5
5 out of 5

woman at the ncp carpark was excellent - helpful and friendly. Excellent location and transfers to the airport terminal.

Mrs Mills, 07 Dec 2016

NCP Flightpath (Terminals 2 and 3)
5 out of 5

Everything went well, very quick transfer from parking area to airport and on return from airport to parking area. Driven directly to my car by bus driver. Driver had a terrible cold and probably should not have been driving on return, but minor fault, service was very good, hopefully I & the other passengers in the bus won't catch his cold.

Mr Davies, 07 Dec 2016

Purple Parking Park and Ride T2
5 out of 5

so smooth and efficient

Mrs Dawkins, 07 Dec 2016

Purple Parking Park and Ride T5
5 out of 5

Far to long a wait when we landed it was at least minutes in the cold

Mr Clarke, 07 Dec 2016

Purple Parking Park and Ride T3
3 out of 5

Disaster: I called no less than 7 times beginning minutes before my arrival at the short stay terminal three car park - 5 of those times I was hung up on, the other two times I was promised an ACE agent was "2 minutes away" I waited for another minutes at the drop off area until I was forced to leave my car keys with a Maple Manor representative because I was about to miss my flight. minutes before boarding my flight the ACE representative called to say he was at my car and where was I...?? Luckily I explained who I'd left the keys with and he got my car back and it was returned when I came home. Would never use this service again, it was supposed to make my life easier and I paid extra for the privilege but was nothing but a headache. Other car owners were also waiting and distressed. Very disappointed

Dr Davies, 07 Dec 2016

ACE Meet and Greet
1 out of 5

Car was available on return, a relief after a long journey

Mrs Bunce, 07 Dec 2016

ACE Meet and Greet
5 out of 5

We had a long wait at the airport until our car arrived, well over minutes. And we had already stopped for coffee after making the call. Not very good

Mr Turton, 07 Dec 2016

ACE Meet and Greet
3 out of 5

Everything was as described.

Mr Pearce, 07 Dec 2016

Good To Go Park and Ride
4 out of 5

Arrangements were smooth. A little out of the way and getting in and out of the car park onto the main road took ages and was difficult. Coach drivers each way were surly and clearly weren't happy in their jobs.

Mr Wilder, 07 Dec 2016

NCP Flightpath (Terminals 2 and 3)
4 out of 5

Excellent service. All staff very kind, considerate, polite and helpful

Mrs Dredge, 07 Dec 2016

Purple Parking Park & Ride T4
5 out of 5

Nothing to improve upon

Mr Jones, 07 Dec 2016

Purple Parking Park and Ride T3
5 out of 5

Only problem was was car park was poorly lit so finding car was difficult in the dark

Mr Meakin, 07 Dec 2016

Good To Go Park and Ride
5 out of 5

For starters I'm Ms Ntuli. Nothing went smoothly when collectwd. The lady we called on my return informing of our landing was rude. I have pointed out that my name is Ms Ntuli but in your survey you still have not bothered to rrvtify We stayed at the bus stop does over minutes. Two buses passed by stating we will need to get the next one.

Mr Namgidi, 07 Dec 2016

Purple Parking Park and Ride T2
3 out of 5

Faultless service, warm welcoming staff, perfect!

Mr Morgan, 07 Dec 2016

Purple Parking Meet and Greet T2
5 out of 5

Excellent service as always

Mr Kent, 06 Dec 2016

Purple Parking Business
5 out of 5

Having booked meet and greet at Heathrow i proceeded to level 2 where i noticed the meet and greet sign to the far left. I was continually directed by these signs to level 1. Level 2 only had off airport parking in addition to normal. Havoing booked meet and greet this was misleading cost me 6.70 to exit and i had to do this 5 times and lost 1 hr and mins doing so before begging the guy at the end of the phone to collect my car from level 1 which he eventually did as i had at this point lost the will to live. Not a pleasant experience and also a long delay on our return of minutes even though i called immediately after landing and collecting luggge.

Mrs Bloodworth, 06 Dec 2016

ACE Meet and Greet
1 out of 5

Staff very helpful at arrival and driver when picking up from airport. Whoever was directing him however had terrible organisational skills. Going back and forward between terminal 2 and 3 after! Having been picked up at terminal two.Only to discover the second time we got back to terminal two, that we had to wait over ten minutes. Although the driver pointed out he had two parties on board he was told to wait. After over said ten minutes he contacted them again only to be then told that he didn't need to be there. Very! Very! Irritating when you really need to get home!! Not the drivers fault at all though he did his best but no one seemed to think it was needed to tell him that he could go back to the carpark.

Mr Quernes, 06 Dec 2016

Purple Parking Park and Ride T2
2 out of 5

Driver was extremely helpful

Mrs Cahill, 06 Dec 2016

NCP Flightpath (Terminals 2 and 3)
5 out of 5

Had to ring twice to get a van to pick us up. minutes between calls. But all OK in the end

Mr Pugh, 06 Dec 2016

Purple Parking Business
4 out of 5

Like clockwork, so easy. Made a very long journey out and home an absolute pleasure. Will defiantly use again.

Mr Gorman, 06 Dec 2016

NCP Flightpath (Terminals 2 and 3)
5 out of 5

Have used you before, although not this site for T3. No problems and quite happy thanks.

Mr Thomas, 06 Dec 2016

Purple Parking Park and Ride T3
5 out of 5

Fantastic service very efficient & fast check in (a relief after 4 hour journey in traffic jam on way)

Mrs Warman, 06 Dec 2016

Purple Parking Park and Ride T2
5 out of 5

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