Highlights of 2009

Operations
The people team
Insurance
Marketing
Sales
Commercial
Web development

Highlights of 2009
for holiday insurance

Andrea Clayton

Head of insurance

"Insurance really came to the fore in 2009, with industry recognition from the Globe Travel Awards just one of the highlights of the year. But what really stands out is the work carried out internally at Holiday Extras and the dedication of the team to bring insurance towards becoming one of the company's core products.

"Over the course of the year, we have witnessed a range of key developments. From the redesign of the new direct website to the launch of the agent site, much work has been done behind the scenes and looks set to continue throughout 2010.

"We also hope to expand on the number of accounts we operate. In 2009 we secured the lucrative Travel Trust Association account and will endeavour to pursue other such illustrious contracts as part of our expansion."

Nobody, but nobody, will beat our prices
Our tough tested systems guarantee the best service you can get
Top 50 Call Centre for Customer Service
29 years in the lead and we're still striving to better our game
4 / 5 stars. Makes booking your extras quick and easy
Motivated staff ... dynamic atmosphere ... great for our customers

© 2012 Holiday Extras Ltd, Ashford Road, Newingreen, Kent, UK, CT21 4JF. Tel: 0871 360 2020*
* Calls cost up to 10p per minute from a BT landline, calls from mobiles and other numbers may vary.
HolidayExtras.com, established in 1983, is the UK market leader in pre-booked UK airport hotels and parking. With a turnover of £155m in 08/09, the company made arrangements for 6.2 million travellers, selling 433,186 hotel rooms, 1,114,700 parking bookings as well as travel insurance and holiday car hire. Holiday Extras prides itself on providing the best products, the best service and above all, great low prices.