Weve done our best to provide you with everything you need to know about parking at Luton airport. If, however, your question hasn't been answered, we're more than happy to help in any way that we can. Just give us a call for free on 0800 093 5478, email us at [email protected], or you can contact us via the Live Chat messenger on our homepage - our experienced customer service team are bound to have the answer.
Am I able to cancel my Luton parking booking?
Yes, it's not a problem to cancel but you may have to pay a cancellation fee. That's why we offer our customers three options when a Luton airport parking booking is made. Firstly, if you make your booking over the phone, we'll automatically give you until 11pm that day to cancel and get a full refund - just in case you make a mistake or change your mind.
When you call to make a booking or you make a booking online, we'll also offer you the chance to add a 99p cancellation waiver (unless it's a Supersaver, Price Buster or Advance Purchase offer) to your booking. This means you've got up until 24 hours before your trip to cancel and receive a full refund.
However, if you don't take out any protection, you can still cancel up until 24 hours before you travel and get a refund, but you will have to pay a £9.50 cancellation fee.
What happens if I park for longer than my pre-booked package?
If you get delayed unexpectedly and have to leave your car for longer at the car park, it's not a problem. The car park will be happy to look after your car until you get back and you'll be able to pay for the additional hours/days easily on your return.
Can I amend my booking once it's been made?
It's not a problem to make a change to your booking unless you've booked a non-flexible package where you're unable to cancel or amend. If not, then you can either do this by giving us a call on 0800 093 5478 or you can manage your own booking online here.
Do I have to pay in full on the day I book?
Yes, we do take full payment at the time of booking. If you're worried that you may have to cancel, please see the options above on how you can obtain a full refund and avoid cancellation fees.
Will I park my own car or will someone park it for me?
This depends on the car park's own arrangements and services. As a rule most on-airport car parks will expect you to park your own car and keep your own keys, but a lot of off-airport car parks will look after your keys and park your car for you to save time. To find out the procedures before you book your Luton airport car parking, click the 'more info' link on the search results page for each product.
Do the car parks provide transfers to the Luton terminal?
Depending on how close the car park is to the airport, you may be able to walk to the terminal, otherwise the car park will provide transfers around the clock. These will usually be included in the price, but its always best to check with the provider before booking, just to be sure.