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- We lost out ticket for the car park. The staff were vey helpful and friendly and assisted us late at night to get the car straight away. Very impressed
Mr Hobbs, 12 Jun 2013
- Bus took too long to come and then too many people on it and luggage everywhere, was squashed and uncomfortable ride unfortunately. More buses needed!!
Mrs Laird, 31 May 2013
- Very helpful staff - good set up
but what was all the nonsense with key machines when the staff were there to do it -- what a waste of time and money. who ever thought up the machine idea needs potting.
Mr Evans, 31 May 2013
- The reception staff at the car park were quite helpful, but I hsd a very heavy bag, and had to struggle with it to my car - some trolleys would be helpful.
Mrs Hook, 31 May 2013
- Going out was excellent. The car park is now well lit, BUT, the return bus seemed ages in coming - we almost took a taxi. How about a bit of modern technology to tell us travellers how long it is till the next bus arrives?
Mr Townsend, 30 May 2013
- A little bit of waiting around at the start of trip with no direction as to when bus would arrive to take to airport.
On journey back, bus and car waiting on our return.
Miss Sturt, 28 May 2013
- I pre booked parking at Luton airport and unfortunately was charged the daily rate on my return. However your staff sorted this out form very quickly and the money was reimbursed to my account within 24 hours. Thank you
Mrs Walker, 29 May 2013
- Buses were very packed. Waited quite a long time for the return coach in the early morning. Prefer dealing with people, rather than the automatic key system
Mr Pearson, 28 May 2013
- We found the place easily, the staff were polite and helpful, the transfer took about 5 mins, the drop off point is a good walk to the terminal which is OK if the weather is good. All in all a good service.
Mr Charlston, 24 May 2013
- Very satisfied overall but transit bus took over 20 minutes to arrive on outbound journey and nearly 25 minutes on inbound. Far too long when advertised too run ever 10 minutes.
Mr Grainger, 25 May 2013
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Overall Rating: 86% based on 36145 Votes
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