Gatwick charter flights firm fails
[September 1st 2008]
Pure Flights, a charter flights provider based at Gatwick, has ceased trading with about 300 of its customers currently abroad.
Pure Flights, which also traded as Pure Holidays, operated charter flights from major UK airports to popular destinations in the eastern Mediterranean such as Turkey and Crete. Most of its flights were sold through travel agents.
Fortunately for customers, Pure Flights had an Air Tour Operators' Licence (number 5870) so the Civil Aviation Authority (CAA) under its ATOL scheme is making arrangements for the estimated 300 holidaymakers abroad to fly back to the UK as planned.
The CAA says that customers with advance bookings should make a claim for a refund for flights they are unable to take. The organisation believes that about 1,000 people held advance bookings with Pure Flights.
Claim forms are available on the ATOL website at www.atol.org.uk. Pure Flights was also a member of the Association of British Travel Agents (ABTA), which says that any retail claims arising from the company's failure will be handled by CEGA, ABTA's claims handling partner.
ATOL is managed by the CAA and gives protection to travellers in the UK who buy air holidays and flights from tour operators, ensuring they are not stranded abroad.
All tour operators selling flights and air holidays have to hold a CAA licence. If the licence holder fails the CAA is responsible for ensuring customers are repatriated to the UK or receive a refund.
Written by: Nick Purdom
Save up to 60% and book your Gatwick Airport parking at an unbeatable price with Holiday Extras
Related News Articles
Clocks go back October | Clocks change Autumn 2011 - 26/10/2011
Pull the curtains, grab a blanket and get cosy, on Sunday October 30 2011 it's time to put your clocks back.Summer holiday bargains | Travellers wait to grab last minute deals - 15/08/2011
UK holiday-makers are holding out for last minute travel bargains this summer, and nabbing some great deals.Glasgow Airport Roadworks - 15/08/2011
Allow more time when travelling to and from Glasgow Airport. Roadworks are expected to cause delays until May 5th.
