Virgin cuts Heathrow check in time
[September 24th 2008]
Virgin Atlantic has reduced the check in time at Heathrow airport to only 40 minutes.
The new 40 minute minimum check in time for Upper Class passengers will offer them the fastest journey through an airport in the UK, quicker than Terminal 5, Virgin claims.
Passengers will be able to check in 40 minutes before the flight departs, pass through Virgin’s private security corridor and go straight to the gate in time for their flight.
“The introduction of this new check in time at Heathrow allows our Upper Class passengers to spend even less time at the airport – offering them flexibility in their travel plans whether they are heading off on a business trip or just running late after a busy day in the office. From arriving at the airport and checking in – passengers can be relaxing in their Upper Class Suite as their long haul flight departs within 40 minutes!,” says Virgin Atlantic chief executive, Steve Ridgway.
“This vastly superior experience has been made possible by the introduction of our award winning Upper Class Wing, which was launched in November last year and allows passengers to get from check in and through security within minutes,” Ridgway adds.
Virgin’s Upper Class Wing was voted ‘World’s Fastest Airport Check In’ at the Wallpaper Awards 2008. Upper Class passengers are taken in their limos up a ramp to an arrival area. Upper Class passengers not arriving by car at Heathrow can check in at the Upper Class check in in zone A of the main terminal at T3 before taking a priority lift straight to the dedicated security channel.
Virgin Atlantic has also launched a new interactive Heathrow Terminal 3 microsite for passengers. The website offers comprehensive information, virtual tours and check in demos for all passengers who are travelling in and out of the airline’s facilities at Heathrow.
Passengers using the microsite click on the class they are travelling in and are then guided through their airport journey, including details on transport to the airport, checking in options and information on the shops and restaurants at Terminal 3. Passenger interviews, customer satisfaction results and awards and information about the design of the new T3 are also included.
Written by: Nick Purdom
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