Customer Satisfaction Is Tops At Holiday Extras

Our Customer Relations department have recently completed an in house survey. The Survey looked at the number of complaints in relation to the number of airport hotel and airport parking bookings. Customer satisfaction may not be guaranteed but it certainly comes in at nearly 100%! We are pleased with the results with customer satisfaction running at 99.81% we will still strive to achieve that extra 0.19% efficiency.

Holiday Extras is committed to providing the best possible service for you. We are constantly updating and sourcing new suppliers, listening to our customers and trying to supply the services that you need.

Our Call centre has an excellent track record - We keep the recorded message to the minimum - only necessary information is given to help you make you choice - we endeavour to answer all calls within 20 seconds - you will soon be talking to a helpful well informed individual when you call us at the Holiday Extras Call Centre - 0871 360 2000 - It is because of our commitment to customers searching for airport parking, airport hotels, lounges and much more that we have won awards for our website and call centre services.

We value the Loyalty of our customers and will continue to search out improvements in order to make the experience of travel to and from UK airports as easy going as can be.