Customer Survey Results

Every month, Holiday Extras ask 2000 customers what they think of our products and service via an internet survey. We are pleased to find out that 85% of customers said they would book with us again.

Customer service is paramount at Holiday Extras. We are delighted to have such a high percentage of satisfied customers and we are working on the rest!

By: Abby Oleksik

Nobody, but nobody, will beat our prices
Our tough tested systems guarantee the best service you can get
Top 50 Call Centre for Customer Service
29 years in the lead and we're still striving to better our game
4 / 5 stars. Makes booking your extras quick and easy
Motivated staff ... dynamic atmosphere ... great for our customers

© 2012 Holiday Extras Ltd, Ashford Road, Newingreen, Kent, UK, CT21 4JF. Tel: 0871 360 2020*
* Calls cost up to 10p per minute from a BT landline, calls from mobiles and other numbers may vary.
HolidayExtras.com, established in 1983, is the UK market leader in pre-booked UK airport hotels and parking. With a turnover of £155m in 08/09, the company made arrangements for 6.2 million travellers, selling 433,186 hotel rooms, 1,114,700 parking bookings as well as travel insurance and holiday car hire. Holiday Extras prides itself on providing the best products, the best service and above all, great low prices.