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Cruise Parking at Southampton Port


leave keys
£10.44*
per day
12-20 minutes
to the airport
8.8/10
customer rating
  • Penguin Parking at Southampton absolutely brilliant
    Good service second to none

    Mr Ellis 11 Dec, 2017

  • Staff very helpful.
    It was longest wait we have had for pick up from Dock

    Mr Yearwood 22 Oct, 2017

  • The service was great. Both drivers were very helpful and friendly. On our return within minutes of phoning the minibus was there to pick us up. Have used Company before and would use again. Always efficient service.

    Mr Vale 17 Oct, 2017

  • Car park company had changed and were totally disorganised

    Mr Hughes 15 Oct, 2017

  • Very good service

    Mr Patel 06 Oct, 2017

  • We had no problems or waiting, everything went smoothly and staff were friendly and professional.

    Miss Watson 20 Sep, 2017

  • Yes, they were very helpful and polite.
    20 minutes wait. It the traffic was horrendous.
    I would use them again.

    Mrs Smith 19 Sep, 2017

  • Facilities were as described very organised staff brilliant I would highly recommend.

    Mrs Karkocki 13 Sep, 2017

  • I booked it and it was wrong had to call n sort it out again.

    Mr Crawford 12 Sep, 2017

  • The parking was easy to find, the staff were very friendly and helpful. Transportation to the port was fast and efficient, on my return it was simple to arrange to be picked up with no long wait. I particularly liked the offer of free water which came in useful when stuck for an hour on a motorway.

    Mr Hayes 11 Sep, 2017

  • Great service, no problems

    Mr Silvers 27 Aug, 2017

  • Hard to contact you by phone on arriving in port otherwise very good driver very helpful

    Mr Owen 28 Aug, 2017

  • We were not aware that it was Penguin Parking now but they were very good and efficient.

    Mrs Latham 21 Aug, 2017

  • All went very well except the post code supplied was not 'spot on' it was close

    Mr Rozwaha 21 Aug, 2017

  • Extremely helpful.cannot fault the service

    Mrs Bates 21 Aug, 2017

  • All went well

    Mr Crosbie 25 Jul, 2017

  • It was perfect. No hassle whatsoever. Kind, helpful staff at the parking lot both arriving and leaving and both drivers were just brilliant.

    Mr Laws 18 Jul, 2017

  • Brilliant service

    Mrs Farmer 18 Jul, 2017

  • after using your parking site several times you should have made it clear that you had moved location Staff ok

    Mr Harrison 15 Jul, 2017

  • everything very good

    Mr Peters 13 Jul, 2017

  • no you needed to point out that cruise parking is no more and penguin parking is at a different location

    Mrs Scutt 11 Jul, 2017

  • No, Cruise Parking had disappeared and we parked with Penguin parking.

    Mr Curtis 11 Jul, 2017

  • Yes very pleased seemed very organized on arrival, everything seemed to go smoothly. On return we had to either phone or mail to give details of what time we were disembarking. Not quite sure how well this worked as another couple told us they could not get through on the phone.
    It was a nice touch giving us a bottle of water each for our journey home and will definitely be re booking for our next cruise.

    Mrs Farr 04 Jul, 2017

  • Everything went perfectly from start to finish on both arrival and departure. Very pleasant and helpful staff with good sense of humour too !

    Mr Ford 03 Jul, 2017

  • Overall the parking team were very helpful and the car was ready to collect on our return. My only comment would be that it was slightly confusing to book with CRUISE PARKING one find most of the directional signs show PENGUIN PARKING.!!!!.

    Mr Berry 04 Jul, 2017

  • Staff very helpful

    Mrs Lord 02 Jul, 2017

  • I was extremely impressed with how efficient and friendly the staff were. Everything was handled very professionally and resulted in a seamless transition to the ship. The same can be said for our return a week later. Well done!

    Mrs Book 27 Jun, 2017

  • Like clockwork. Everyone very polite, cheerful and helpful.

    Mr Coulson 26 Jun, 2017

  • Friendly helpful staff and bottles of water much appreciated on return when the weather was degrees. Only problem was the satnav did not recognise the postcode, but the e-mailed instructions worked.

    Mrs Butler 20 Jun, 2017

  • bumpy start but not entirely anyones fault. Soon sorted out

    Mr Kirby 19 Jun, 2017

  • Staff were very helpful. Clear directions and instructions for leaving and picking up my car as well as getting on and off the ship.

    Mr Foreman 13 Jun, 2017

  • No problems at all, everything worked fine

    Ms Brown 11 Jun, 2017

  • All absolutely brilliant. Thank you.

    Ms Packer 09 Jun, 2017

  • Journey to and from port went like clockwork, only had to wait a short time (probably less than mins) for shuttle bus both going to the port and return. Helpfull staff

    Mr Ward 07 Jun, 2017

  • It was a very good experience and the staff were great.

    Mr Deex 07 Jun, 2017

  • We thought that the drivers with your company were wonderful- polite and helpful. Your company was let down by the receptionist working on/06/2017. She was almost bullying in her attitude. I had to tell her my names 3 times and the cruise ship I had travelled with. It was not my fault that my car was not where I was told it would be and consequently we had to move our luggage. For some reason she was not prepared to speak to me when I was standing close to the desk and insisted that she wouldn't help me until I was standing in front of her, even though I was the only person there! Sadly we weren't given the bottles of water that everyone else was given. I think she let you down. In my profession her behaviour would not be tolerated.

    Ms Wragg 07 Jun, 2017

  • Yes, and staff were very friendly, helpful and courteous and long may it last

    Mr Deex 06 Jun, 2017

  • It was a chaotic pick up from the terminal compared to last time we booked, due to change in ownership.
    Previously, we only had to walk out and the minibus was waiting for us.
    Your requirement for a message before docking is not available when we are at sea with no signal.
    If you check our booking information, this details our departure and return information. The extra data you requested is therefore a duplication as you have already been advised.

    Mr Day 06 Jun, 2017

  • The Cruise Parking co. had been used by us for several years and been excellent. One week before another co. called Penguin took over. We waited for over an hour after we handed our car over. Luckily it was not raining. We were told we were left off all the lists for the drivers. returning was not very good as they only have mini buses taking 8 which is not adequate for the number of people

    Mrs Duncan 30 May, 2017

  • The Cruise Parking co. had been used by us for several years and been excellent. One week before another co. called Penguin took over. We waited for over an hour after we handed our car over. Luckily it was not raining. We were told we were left off all the lists for the drivers. returning was not very good as they only have mini buses taking 8 which is not adequate for the number of people

    Mrs Duncan 30 May, 2017

  • All went really smoothly. The only problem we had was that the company is now called "Penguin" and we weren't aware of this. An Excellent Service.

    Mr Earl 24 May, 2017

  • All ok

    Mr French 24 May, 2017

  • All ok

    Mr French 24 May, 2017

  • Yes, everything worked very well. I only gave you 9 out of because the driver did not tell us to drop our bags off before heading into the departure lounge, so we dragged them in and then back again so it slightly delayed us checking in, but otherwise an excellent service.

    Mrs Brine 14 May, 2017

  • On return no one answered phones for a long time so waited in the rain for half an hour.

    Mr Arrondelle 14 May, 2017

  • The service at ACP wasn't as good as last time !

    Mr Cochlin 02 May, 2017

  • From arrival at car park to transfer ship less than min and same on return best ever

    Mr Owen 30 Apr, 2017

  • From arrival at car park to transfer ship less than min and same on return best ever

    Mr Owen 30 Apr, 2017

  • Staff very helpful, informative and prompt.
    A pity the instructions included both the correct and incorrect postcodes on your information sheet! Partly my fault but a quick glance at the instructions brought my eye to the bold printed post code which I put in my sat nav. Only when we where obviously in the wrong place did I realise that we were on the incorrect side of Southampton and still 1 hour away from the parking area. Why put an incorrect post code in "bold" on your instruction?

    Mr Procter 28 Apr, 2017

  • Staff very helpful, informative and prompt.
    A pity the instructions included both the correct and incorrect postcodes on your information sheet! Partly my fault but a quick glance at the instructions brought my eye to the bold printed post code which I put in my sat nav. Only when we where obviously in the wrong place did I realise that we were on the incorrect side of Southampton and still 1 hour away from the parking area. Why put an incorrect post code in "bold" on your instruction?

    Mr Procter 28 Apr, 2017

* Prices quoted are for stays on the 11-02-2018, valid as of 12-12-2017