Cruise Parking Feedback

360 customers have given an average rating of 4/5

FREE award winning call centre


  • Yes extremely helpful . as always. we will use you again as soon as we book another cruise.

    Mrs Mead 25 Jan, 2012

  • All fine.

    Mr Murphy 25 Jan, 2012

  • everything was good staff very helpful would certainly use you again.

    Mr Mower 22 Jan, 2012

  • Excellent service and efficieny going to and from cruise ship. hard working staff

    Mr Lewis 16 Jan, 2012

  • Well organised and a good price would use again

    Mr Thomas 13 Jan, 2012

  • Service exactly as described, staff extremely helpful and everything ran on time. All together an excellent service.

    Mr Brown 12 Jan, 2012

  • Everything was better than we hoped it would be. No delays at all and friendly staff.

    Mrs Backmeier 12 Jan, 2012

  • Everything was fine. As it should be.

    Mr King 09 Jan, 2012

  • We used the parking in Southampton for our cruise. It was easy to find, the staff were very nice and helpful. Would definately use again or reccommend it.

    Miss Douglas 03 Jan, 2012

  • yesyesyes

    Mr Riggott 31 Dec, 2011

  • I used Cruise Parking for the first time and the service was very efficient at drop off and pick up.

    Mrs Creedon 30 Dec, 2011

  • Southaampton car parking was well organised

    Mr Davies 24 Dec, 2011

  • Staff very helpful. car convniently parked for return.quick turnaround.

    Mrs Jones 22 Dec, 2011

  • Everything was as described. The staff were excellent and provided an efficient service.

    Mr Reeve 18 Dec, 2011

  • Thoroughly recommend your company as all went so well, found your car park, met with efficient man and was taken to the terminal straight away. The driver was very friendly and helpful and couldnt fault anything. Would definitely use y ou again.

    Mr Pottinger 14 Dec, 2011

  • Everything worked just right.

    Mr Driscoll 02 Dec, 2011

  • Everything brilliant except the water supply to the whole area was cut off so no toilets.

    Ms Packer 23 Nov, 2011

  • everything worked well!!

    Mr Dingle 21 Nov, 2011

  • Arrangements for leaving the car and transferring to and from the port were very good with no waiting.

    Mr Richardson 20 Nov, 2011

  • staff were all brilliant ,friendly and very helpful will use this service again

    Mrs Corner 20 Nov, 2011

  • No problems at all, staff very polite and helpful

    Mr Veal 19 Nov, 2011

  • No problems, efficient friendly service. Staff well organized and helpful. Have recommended parking facilities to other friends who also sail from Southampton.

    Mr Whitcroft 18 Nov, 2011

  • everything ran smoothly,no complaints,a bit difficult to find!

    Mr Longley 16 Nov, 2011

  • Everything was exactly as stated, this is our 3rd time with holiday extras and it wont be our last

    Mrs Miller 14 Nov, 2011

  • The only problem was finding the car park ,not only us but others we spoke to also had difficulty.Better directions would have helped.Otherwise excellent, now I know where they are I would use them again.A sat.nav would have been useful.

    Mr Whillis 31 Oct, 2011

  • Everthing went smoothly and we would book with you again. Very efficient service.

    Mrs Taylor 31 Oct, 2011

  • went from Southampton. everything went smoothly, no delays staff friendly

    Mrs Gray 26 Oct, 2011

  • Venue for the min-bus was changed but no-one was at the exit to advise us about the new pick-up point which meant we had to wander about to find you

    Mr Parker 24 Oct, 2011

  • yes: all very helpful

    Mr England 24 Oct, 2011

  • I cannot find fault with anything. Excellent service and really convenient.

    Ms Siddons 24 Oct, 2011

  • The booking was easy. On arrival at the car park we were met with courteous and helpful staff and were quickly transported to the dock. On our return it was easy to find the coach pick up and we were soon on our way back to the park. i will be using Holiday Extras again. They are a well organised company.

    Mr Heath 22 Oct, 2011

  • Slight delay in departure but this was explained by unusually high traffic volume

    Mr Gibbs 18 Oct, 2011

  • Good helpful staff. I will use them again.

    Mr Cowley 17 Oct, 2011

  • Absolutely faultless. Straight to ship on arrival and they were there when we returned to go straight back where our car was waiting for us. Staff were very nice and friendly.

    Miss Lockwood 15 Oct, 2011

  • the best

    Mr Lestrange 11 Oct, 2011

  • First class service from moment of arrival. Staff friendly & courtious
    very efficient & speedy tranfer to & from ship.

    Mr Colley 11 Oct, 2011

  • Car park did not expect us, but did help.

    Mr Wells 11 Oct, 2011

  • Everything went like clockwork. Staff were excellent. Pick up driver from port was very helpful. Will definitely use again

    Mr O'dwyer 06 Oct, 2011

  • Cruise Parking was disorganised on arrival and slow. On return we were kept waiting too long for the coach to take us back to our car and there was no one to direct us to where we could collect our car keys from. I would not use them again.

    Mr Forrester 30 Sep, 2011

  • everything was very smooth and efficient. All the staff were courteous and friendly.

    Mrs Fleming 30 Sep, 2011

  • Perfectly satisfactory in every way

    Mr Hockenhull 29 Sep, 2011

  • Excellent as always.

    Mr Driscoll 29 Sep, 2011

  • EVERYTHING WORKED AS DESCRIBED WITH NO HITCHES. A PROMPT AND EFFICIENT SERVICE

    Mr Dunham 29 Sep, 2011

  • Very good, well organized.

    Mr Munday 24 Sep, 2011

  • The service for this trip was excellent and I would definitely use Cruise Parking again.

    Mr Baker 22 Sep, 2011

  • Staff most helpful - whole process very smooth. Bit of a wait at start.

    Mr Woods 22 Sep, 2011

  • Staff were excellent and everything went according to plan. I found the venue a little out of the way but this is just a minor issue given the overall experience. I would recommend you to others.

    Mr Hayward 21 Sep, 2011

  • Coming home was very efficient but going was very bad. We had to wait in a queue to book our car in for nearly half an hour, then when we parked the car we had to wait another half hour for transport to take us to the port. We were told it was very busy with 4 ships in, but there should have been more staff to deal with it or not so many cars for booking in!

    Mrs Cousins 21 Sep, 2011

  • Everything was excellent on the way to the ship. We had to search a bit to find the shuttle to get us back but it was fine

    Mr Davis 17 Sep, 2011

  • All as described, from arrival to final collection of car everything went very smoothly, no waiting around maybe just lucky!, staff extremely friendly and helpful, would certainly recommend and use again.

    Mr Rhodes 06 Sep, 2011