- 86% of customers who left a review for Stansted Airport Lounges would book again
- 1022 customers have given an average rating of
- Escape Lounge The FACILITIES WERE AS THEY WERE DESCRIBED. Very good experience, so much so I have already booked for the lounge experience at Heathrow for a couple of weeks time.
Mrs Ellingworth 21 Aug, 2017out of 5
- Escape Lounge I have never used holiday extras before but i was very happy that i did this time , everybody i spoke to or exchanged emails with were very helpful . I would use holiday extras again and would recommend the company to family and friends ..
Mr Pratt 20 Aug, 2017out of 5
- Escape Lounge Everything was good will definitely use again
Mrs Watts 20 Aug, 2017out of 5
- Escape Lounge Yes all good. Will use again
Mrs Baker 17 Aug, 2017out of 5
- Escape Lounge The Escape Lounge was just perfevt for me and my family. everything was as described, plus we had plenty of seating to relax in. The staff were quick, friendly and professional. Would use again
Mr Sartain 17 Aug, 2017out of 5
- Escape Lounge Offering repeat customer a discounted price would be beneficial?-Lounge very good and super customer care
Mr Siggs 16 Aug, 2017out of 5
- Escape Lounge Would highly recommend the Stansted Escape Lounge, friendly & helpful staff, a quite oasis of calm away from the summer holiday crowds of the departure lounge, and a great selection of food & drink. An excellent way to start a holiday & discount booking via holiday extras made it even better.
Miss Chaffer 14 Aug, 2017out of 5
- Escape Lounge very helpful and friendly
Miss Barr 14 Aug, 2017out of 5
- Escape Lounge Very good service friendly staff and prompt attention from the floor staff
The variety of food early on is limited but later from am the variety improves
Mr Coulam 14 Aug, 2017out of 5
- Escape Lounge Different food on offer would have been nice, not much of a selection
Mr Clark 14 Aug, 2017out of 5
- Escape Lounge Comfortable, plentiful food and drink options. Overall great value for money
Mr Burgess 13 Aug, 2017out of 5
- Escape Lounge Everything was as described and went smoothly with helpful and attentive staff.
Mr Kaal 13 Aug, 2017out of 5
- Escape Lounge well worth paying for the comfort .
Ms Bourke 13 Aug, 2017out of 5
- Escape Lounge Really impressed
Mrs Ellis 11 Aug, 2017out of 5
- Escape Lounge I would book through holiday extras I would book direct myself now.
Mrs Perry 10 Aug, 2017out of 5
- Escape Lounge Staff were fabulous and couldn't fault them. Unfortunately when we tried to order from the menu they didn't have the items we required. They only had the burger or fish finger sandwich. We found this to be quite poor selection and I did say that I could have gone to macdonalds and purchased that. The staff were amazing and totally understood and went out of their way to ensure we were okay etc. They gave us champagne on the house and service was excellent. It was extremely disappointing to not have a choice on the menu as I use the lounges frequently. I am travelling again on the August from Gatwick and I am hoping that we do not encounter the same. But as I said - well done for having excellent staff.
Mrs Sumsion 09 Aug, 2017out of 5
- Escape Lounge Not bad but we're a bit stroppy that we were in a rush and didn't know what to do......Got a sense they only like their calm regulars
Mrs Watts 08 Aug, 2017out of 5
- Escape Lounge Very smooth check in, delighted to find a table reserved for us.
Mrs Penning 07 Aug, 2017out of 5
- Escape Lounge The facilities were as described. Toilets inside the Lounge would be an advantage. Staff were good
Mr James 07 Aug, 2017out of 5
- Escape Lounge 5* Fantastic! It was a surprise for my husband who has been working so hard. He loved it! As did the children we were all able to relax and enjoy our time before our flight. Without all the hussle and bussle. The staff were very helpful.
Mrs Bullock 05 Aug, 2017out of 5
- Escape Lounge Staff were very friendly and helpful, facilities very good, very clean and tidy and a good variety of food. The only downside was there were no toilets within the Lounge area itself.
Miss Quane 31 Jul, 2017out of 5
- Escape Lounge All great from reception to food
Mr Moore 31 Jul, 2017out of 5
- Escape Lounge I arrived at Stansted at,tired & ready for breakfast. The departure lounge was packed on a very hot morning & I was so relieved I had booked the Escape Lounge which was quiet & breakfast provided at no extra cost. Fantastic.
Mrs Burbridge 25 Jul, 2017out of 5
- Escape Lounge We were pleasantly surprised with the whole Escape Lounge experience and would definitely use it again. It took some of the stress out of travel day.
Mr Mcadden 23 Jul, 2017out of 5