Best Price Guarantee



Best Price Guarantee

We check over 100 prices a week to bring you some unbeatable deals. If you find the same product or package of products for less within seven days of making and paying for your booking with Holiday Extras then we'll match the price or refund the difference* (*subject to the following terms and conditions)

Terms and conditions (airport parking, port parking, airport hotels, and port hotels):

1. The parking or hotel product, or package of products that you are comparing must be the same in every respect as that which you purchased from Holiday Extras.

2. Where multiple rooms are booked each room is regarded as a separate product.

3. You must make your claim within seven days of making and paying for your booking with Holiday Extras.

4. Successful claims will not be paid until after the return date originally booked.

5. You must use the products or package of products as per the booking against which you are making your claim.

6. Cancellation of the booking cancels your right to claim under this guarantee.

7. Comparison prices must be listed and quoted in pounds sterling.

The following exclusions apply to price comparisons that will be considered as part of any claim made under this guarantee in respect of airport parking, port parking, airport hotel, and port hotel bookings:

1. Prices from other suppliers that are conditional on buying other products

2. Prices that are part of a customer loyalty, members or loyalty reward scheme

3. Prices that are part of a staff discount scheme

4. Prices that are part of any other discount or special offer deal

5. Hotel-with-coach products

6. Hotels or parking in the Republic of Ireland

7. London City Centre hotels

8. Rail packages

Theatre break products

If you find an identical theatre break product or package of products for less within seven days of making and paying for your booking with Holiday Extras, not only will we match the price, but we will also refund a further £10 on your booking.

NOTES

• If you think that you have found the same product or package of products cheaper elsewhere then call us on 0871 360 2100 and let us know. Please note; calls cost up to 10p per minute from a BT landline, calls from mobiles and other numbers may vary. Please make sure that the product or package of products that you are comparing is identical in all respects, and that it meets the terms above. If there is any variation then we cannot match the price or refund the difference.

• All insurance products, coach travel, rail travel, car hire, London city centre hotels and theme park breaks are excluded from the best price guarantee.

• When calculating the best price guarantee we consider only the price of the product or package of products, not any additional fees or charges e.g. credit card surcharges.


*Full terms and conditions apply

Prices are correct as of 25th January 2013 and are subject to daily change and availability. Prices vary depending on location, length of stay, time of year and when you book.

Airport Parking:

Featured airport parking price is per day and based on the best per price across 8 day packages at Manchester Toad Parking Park & Ride. This price is currently applicable until 30th April 2013 and between 1st October and 31st December 2013. Please note that the prices are subject to change and availability. Prices are correct as of 15th March 2013.

60 per cent saving:

60 per cent saving is based on booking airport parking in advance with Holiday Extras compared to the standard car park gate price.

Airport Hotels:

Featured airport hotel price is per person and based on two adults sharing a double room on a room only basis at the Russ Hill hotel Gatwick as checked on 15th March 2013. Prices vary depending on location, length of stay, time of year and when you book!

Airport Lounges:

Featured airport lounge price is per person and based on entry to the 4 Deck lounge at Birmingham. Price is valid until 31st December 2013. Prices vary depending on location, length of stay, time of year and when you book!