East Midlands Thistle Reviews

East Midlands Airport, Castle Donington, Derby DE74 2SH

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Customers' rating: Rated 'Excellent' by 466 guests

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(4 star hotel)
 
0 miles
from the airport
9/10
customer rating

Customer feedback

Our customers rated Thistle, on average, 9/10 (466 reviews).

Viewing reviews 351 - 400 of 466

everything went very smooth apart from the fact that at the hotel I was inadvertently billed twice for the evening meal,this was sorted very quickly and professionally at reception.

Mr Dewse, 23 May 2011

Thistle
5 out of 5

The Thistle Hotel at East Midlands was very good, staff very helpful, situated on the airport 2 mins away

Mr Perrett, 23 May 2011

Thistle
5 out of 5

Perfect hotel for the airport and airport lounge great service

Mrs Herridge, 21 May 2011

Thistle
5 out of 5

first class hotel,with good food and easy transfer to airport

Mr Huckfield, 26 Jan 2011

Thistle
5 out of 5

great service very pleased

Mrs Smith, 31 Jan 2011

Thistle
5 out of 5

EVERYTHING WENT FANTASTIC. : )

Mrs Payne, 03 Feb 2011

Thistle
5 out of 5

yes very good start to our holiday

Mr Burr, 07 Feb 2011

Thistle
5 out of 5

good start to a good holiday used holiday extras for a while now and will carry on great service

Mrs Szmidt, 09 May 2011

Thistle
5 out of 5

Booked room at airport hotel with parking. Everything was perfectly arranged.

Mr Hayward, 08 May 2011

Thistle
5 out of 5

STAFF WAS VERY POLITE AND VERY HELPFUL

Mr Allan, 05 May 2011

Thistle
5 out of 5

yes excellent hotel and easy to book

Mrs Palin, 26 Apr 2011

Thistle
5 out of 5

couldn't be better.

Mrs Pallister, 26 Feb 2011

Thistle
5 out of 5

Thanks for helping us to chose a really nice hotel for the night before our flight.

Mr Bergin, 28 Feb 2011

Thistle
5 out of 5

All went according to plan and as described, would definitely use again.

Mrs Duncalfe, 06 Mar 2011

Thistle
5 out of 5

No problems

Mr Bateman, 20 Mar 2011

Thistle
4 out of 5

V.Good,would use again

Mr Hollins, 27 Mar 2011

Thistle
4 out of 5

Hotel staff very helpful at EMA

Mr Ritchie, 28 Mar 2011

Thistle
4 out of 5

had an amazing time, everything went smoothly and were all friendly and helpful

Miss Wood, 07 Apr 2011

Thistle
5 out of 5

We have been to the Thistle before so knew what to expect, first class. Transport laid on was first class even though the departures was only about 600 yards away, taxi waiting when we arrived back. We have already booked again for our holiday in May

Mr Perrett, 09 Mar 2011

Thistle
5 out of 5

Everything Was Just As You Described.We Have Used Holiday Extras Many Times And Always Been satisfied With The service Provided

Mr Cook, 02 Mar 2011

Thistle
5 out of 5

The room wonderfully furnished; the bed soooo comfortable!The room even had an Iron and Ironing Board! I felt like moving in permanently!

Mrs Baker, 24 Feb 2011

Thistle
5 out of 5

The facilities were fine and comfortable. We did have one mistake that could have been awkward for us. We had to catch an early flight and the receptionist suggested we should book an early wake up call. This was booked for 4.30am. However, the call was never made and we heared nothing. Fortunately, we had our own alarm clocks and they worked ok.

Mr Cooper, 14 Feb 2011

Thistle
4 out of 5

Perfectly located hotel, right at the entrance to the airport. we were sent a taxi as transfer, which took less than 3 minutes to airport. Just as quick on return, taxi waiting at taxi office. Brilliant, would recomend to anyone.

Mr Marshall, 13 Feb 2011

Thistle
5 out of 5

Excellent deal at the Thistle Hotel, East Midlands Airport. Three course dinner, room and free parking for two weeks - brill!

Mr Booth, 25 Jan 2011

Thistle
5 out of 5

Nice hotel, great deal. Transfer to airport could only take 2 or 3 people at a time, which led to a long queue in the cold, however it is only a 4 min walk to the airport. Will definitely use again.

Miss Brimm, 12 Jan 2011

Thistle
5 out of 5

everything was great,facilities were as you decribed them and the staff were so friendly,polite & helpful,i will using holiday again without a doubt

Mrs Bradley, 11 Jan 2011

Thistle
5 out of 5

Received friendly welcome from the Thistle hotel receptionist even though cold and damp Christmas day night. Booking very straightword and excellent location 5 mins walk from the terminal - good value for money

Mrs Eaton, 10 Jan 2011

Thistle
4 out of 5

a nice hotel right on airport at east midlands the over night stay made it so easy no rush next morning taken across by taxi right to departure door overall very satisfied with the whole booking.

Mrs Hydes, 07 Jan 2011

Thistle
4 out of 5

Our surname was spelt wrongly on the hotel booking, so staff could not find it initially, which delayed our checking in on return from our holiday at 00.30.

Mrs Crowley, 03 Jan 2011

Thistle
4 out of 5

We were very happy, everything was exactly as it should have been, we would not hesitate to use you again, well done. Happy Christmas.

Mrs Clarke, 18 Dec 2010

Thistle
5 out of 5

hotel located on airport site. On our return we walked back to the hotel to get our car as it was so close. Will stay again.

Mr Clinick, 07 Nov 2010

Thistle
5 out of 5

Booked overnight stay plus car parking at the Thistle Hotel, East Midlands. So close to airport can actually walk across but there is a shuttle if you need it. Would book again. Very convenient and good value for money

Mr Enwright, 18 Oct 2010

Thistle
1 out of 5

Hotel very comfortable and parking on site at hotel while we were on holiday was great. Taxi back to hotel instead of minibus was an added bonus.

Mrs Jepson, 07 Sep 2010

Thistle
5 out of 5

Couldn't fault the hotel and the service we got when we stayed at the Thistle booked through Holiday Extras we would certainly recommend you.

Mrs Butler, 07 Sep 2010

Thistle
5 out of 5

There was no problem with making the booking but the hotel was shockingly disorganised. There wasn't room in the car park to park and that was the reason I booked the hotel to get the 14 nights parking. I eventually found a space after waiting

Mr Dixon, 03 Sep 2010

Thistle
2 out of 5

Generally very good, however, it was necessary to contact you customer services number as your website did not allow us to specify a cot on the hotel booking. Cheers :)

Mr Nightingale, 27 Aug 2010

Thistle
4 out of 5

excellant service - have used holiday extra's many times, stayed in many airport hotels and will continue to do so.

Mrs Hulatt, 05 Jul 2010

Thistle
5 out of 5

Hotel very convenient to terminal building - was a s easy to walk there and back as wait for lift. car park very well used but well organised.

Mr Mccormck, 06 Jul 2010

Thistle
5 out of 5

EVERYTHING WAS PERFECT. THE STAFF AT THE HOTEL WERE VERY GOOD. BOOKING IS VERY EASY AND WE HAVE USED HOLIDAY EXTRAS FOR MANY YEARS WITHOUT ANY PROBLEMS AT ALL.

Mrs Dean, 07 Jul 2010

Thistle
5 out of 5

All was fine on our arrival at the hotel - food quite nice in the restaurant.

Ms Retallick, 14 Jul 2010

Thistle
4 out of 5

we could have easily walked to the terminal but a taxi took us, we could not fault anything and will be using holiday extras again.

Mrs Goodhand, 19 Jul 2010

Thistle
5 out of 5

we have booked through holiday extras a few times now and it,s always been exellent and the best price.

Mrs Hill, 01 Aug 2010

Thistle
5 out of 5

Yes everyone was very helpfl and efficient, the overnite stay in th hotel before our flight was very relaxing I would recommend you to my friends and colleagues

Mrs Smith, 15 Aug 2010

Thistle
5 out of 5

The extras were great, no Monday morning rush to get to the airport; lovely 3 course dinner and lounge facilities at the airport meant not having to rush breakfast either.

Mrs Grainger, 17 Aug 2010

Thistle
4 out of 5

Lovely hotel and no extra charge for parking for the extra week that we were caught up in the volcanic ash and couldn't get home.

Mrs Kirk, 02 May 2010

Thistle
5 out of 5

Booking a hotel and parking at East Midlands Airport you proved easy and subsequently led to a pleasant start to our holiday. Many thanks.

Mr Thompson, 10 Apr 2010

Thistle
5 out of 5

The Thistle at East Midlands Airport was great as was the proximity to the airport. We also booked a meal through you in the restaurant and we were surprised at the quality for the price we paid. Well done Holiday Extras!

Mrs Murray, 27 Mar 2010

Thistle
5 out of 5

Bedroom could have been cleaner (eg edges of carpets & around furniture). Bathroom in need of comprehensive refurbishment(basin cracked etc). Decor very tired. Price competitive, though. All other aspects - car parking, admin etc fine.

Dr Wyatt, 16 Mar 2010

Thistle
4 out of 5

I have awarded you a score of 8 because the hotel was convenient for the airport and the price for parking was very reasonable. However I was not particularly impressed with the hotel and prices for meals and drinks were extortionate.

Mr Sinclair, 07 Mar 2010

Thistle
4 out of 5

The hotel was fantastic, having two small children it made our lifes so much easier, will definatly stay there again, faultless

Mrs Parish, 22 Feb 2010

Thistle
5 out of 5

Viewing reviews 351 - 400 of 466