Reviews for the Copthorne Hotel Gatwick

Gatwick Copthorne hotel - 4 stars
  • 311 Copthorne Hotel Gatwick Airport ratings have an average of 82%
  • Terminal : All terminals
  • Star Rating :
  • Restaurant : Yes
  • Disabled Facilities : Yes
  • Swimming Pool : Yes
  • 82% of customers who left a review for the Copthorne Hotel Gatwick Airport would book again
  • 311 customers have given an average rating of 4 out of 5
  • Copthorne Yes brilliant hotel, staff always very professional and helpful at all times. Facilities good.

    Herr Wang 30 Oct, 2019 5 out of 5

  • Copthorne It is a love hotel, we have stayed a few times here.

    Mr King 10 Dec, 2017 5 out of 5

  • Copthorne Excellent service and facilities

    Mr Inskip 20 Oct, 2017 5 out of 5

  • Copthorne Comfy hotel,nice room.Lot of walking to room.Lack of communication.No explanation of facilities on checkin so did not find pub & conservatory until used toilet.Assume same for people in bar balancing meals on knees as can't use low tables to eat & staff don't inform people. Breakfast good, but again no communication. Had to chase staff to ask how you got cup of tea or coffee.

    Mrs Parsons 03 Oct, 2017 5 out of 5

  • Copthorne Everything was excellent ..thank you

    Mr Scott 21 Sep, 2017 5 out of 5

  • Copthorne Our stay at The Copthorne Gatwick was very good,we have stayed there several times before.
    Only one complaint and that was a dirty shower mat in the bath,we did fill in the form at the hotel and handed in on leaving,we have not received an email from the Copthorne Hotel.

    Mr Gould 08 Jul, 2017 5 out of 5

  • Copthorne Disappointed to be honest...
    4 Rooms booked....&
    Our 2 Upgraded rooms were actually standard..& Nothing special?
    Restaurant manager was Rude....both at Evening Dinner & Breakfast.....
    Accused me of Non payment of my Pre Paid meals... "DURING" my meals...
    My Car had been moved from its 'safe'convenient space....(as I'm disabled).....
    So after a long overnight flight... it took extra time to 'Find'it on a cold wet morning.....
    Although We've stayed at the Copthorne several times before.....I would seriously think twice before staying there again...

    Mrs Hayward 14 Nov, 2016 4 out of 5

  • Copthorne Everything was as described and our overnight stay was most enjoyable. Pleasant and helpful staff and good selection of food at both dinner and breakfast.

    Mr Craft 25 Oct, 2016 5 out of 5

  • Copthorne Foe a hotel so linked to Gatwick Airport i was surprised to find there was no customer lift provided.

    Mr Curtis 19 Sep, 2016 4 out of 5

  • Copthorne Nice enough hotel although could do with a touch up here and there but adequate for airport stopover , good deal with local taxi firm to get there and back to airport.

    Miss Fairlie 19 Jul, 2016 4 out of 5

  • Copthorne seamless booking

    Mr Eaglesham 25 May, 2016 5 out of 5

  • Copthorne Copthorne very good as usual. a[art from a hiccup with an order for coffee and a sandwich at the pub/conservatory end, shall not do that again. Evening meal excellent and service exemplary. Not cheap, but if you wanted cheap you'd borrow a tent!

    Mr Palmer 10 May, 2016 5 out of 5

  • Copthorne The hotel was lovely a surprise actually we did not know what to expect and were pleasantly surprised.

    Mrs Butler 13 Apr, 2016 4 out of 5

  • Copthorne Breakfast room very cold and evening meal in same room not very good. on our return we ate in the restaurant and that was excellent.

    Mrs Milner 01 Apr, 2016 5 out of 5

  • Copthorne well done

    Mr Pearch 02 Feb, 2016 5 out of 5

  • Copthorne Every thing went smoothly

    Mr Potts 06 Dec, 2015 5 out of 5

  • Copthorne Very average; upgraded room was booked but not available on arrival at Reception; Hotel just apologised.

    Mr Brinkley 27 Sep, 2015 2 out of 5

  • Copthorne They were very helpful

    Mr Howe 26 Sep, 2015 5 out of 5

  • Copthorne Fantastic restaurant-friendly helpful staff

    Mrs Jones 25 Sep, 2015 5 out of 5

  • Copthorne All was good , lovely food in bar . Only issue was price of drinks in bar. Got charged different prices for every round of drinks we had!

    Mrs Prosser 22 Sep, 2015 5 out of 5

  • Copthorne Booking, facilities, staff and travel to Gatwick Airport all worked out as planned.

    Mr Lloyd 17 Jul, 2015 5 out of 5

  • Copthorne Spot on

    Mr Issitt 13 Jul, 2015 5 out of 5

  • Copthorne All fine

    Miss Brown 19 May, 2015 5 out of 5

  • Copthorne Everything went fine, don't change a thing !!!

    Mr Thomson 09 May, 2015 5 out of 5

  • Copthorne Ideal location for hotel at Gatwick. Taxi (United Cars) were terrific on both the outward and return flight pickups. Hotel staff were always helpful. My only adverse comment is that on the second night (upon our return from Italy), our room was situated on the second floor, and there is no lift. It was quite a job to handle suitcases late at night, especially as I am disabled.

    Mr Williams 12 Apr, 2015 1 out of 5

  • Copthorne Lovely hotel! Staff very helpful. Easy transportation could not fault anything!

    Mrs Camillier 27 Dec, 2014 5 out of 5

  • Copthorne Everything was good

    Mrs Mottram 17 Oct, 2013 5 out of 5

  • Copthorne Public rooms were a little cold but otherwise good

    Mr Halsey 24 Nov, 2013 4 out of 5

  • Copthorne Having thought I booked parking for 7 days & hotel for one night only to be told on arrival at hotel parking was not included and had to pay £50.00 extra not good would not book this way again very misleading

    Mr Cole 17 Dec, 2013 1 out of 5

  • Copthorne large hotel. easy to find, nice parking, good food.clean rooms,well priced,TH

    Mr Heald 15 Dec, 2013 5 out of 5

  • Copthorne The room we booked for our return journey was very poor. Very small for a double with very poor decor, mould in the bathroom very basic and disappointing.

    Mr Richards 13 Dec, 2013 2 out of 5

  • Copthorne spot on!

    Mr Kime 15 Sep, 2013 5 out of 5

  • Copthorne Room a bit tatty

    Mrs Wretham 03 Jul, 2013 4 out of 5

  • Copthorne Hotel good as usual, but was assigned a un-refurbished room, but still good value for money

    Mr Aldridge 24 Jun, 2013 5 out of 5

  • Copthorne very good enjoyed our stay

    Mr Burridge 24 Jun, 2013 5 out of 5

  • Copthorne Not as good as expected.

    Wyndham 09 Nov, 2012 2 out of 5

  • Copthorne Every thing went smoothly, which made a great start to our holiday, thank you

    Mr Evans 06 Sep, 2012 5 out of 5

  • Copthorne Stayed at the Copthorne Gatwick. Very relaxing environment with beautiful walks within the grounds.
    Variety of eating areas. Part of our holiday even if only for one night.

    Mrs Hatter 08 Apr, 2012 5 out of 5

  • Copthorne as always excelent service and the best value fo money

    Mr Rule 13 Dec, 2011 5 out of 5

  • Copthorne Copthorne was excellent.

    Mr Pearce 10 Jul, 2010 5 out of 5

  • Copthorne Hotel was a bit tired. Rooms were a little shabby. Room service food not good.

    Mrs Reynolds 25 May, 2011 3 out of 5

  • Copthorne All worked very well..thank you although the room at the Copthorne on the first night was a bit tired on our return the hotel upgraded us to their Club and that was fine.

    Mr Catton 31 Jan, 2011 4 out of 5

  • Copthorne most things went smoothly, facilities were as described.

    Dr Dodd 03 Sep, 2010 4 out of 5

  • Copthorne Thank you for making our delay due to Volcanic Ash that little bit easier by promptly answering the phone and rebooking hotels for us.

    Mrs Stephens 12 May, 2010 5 out of 5

  • Copthorne Great value and very convenient. Only downsides were room smelling of stale cigarettes (previous quests obviously smoked out of the window - fag butts on ground), and the minor issue that the price on the website wasn't actually available, so I had to phone Holiday Extras to get the right one.

    Mr Bowles 01 Oct, 2009 5 out of 5

  • Copthorne Very expensive bar in the hotel

    Mr James 20 Dec, 2008 4 out of 5

  • Copthorne Excellent as always. Easy to book & no problems.

    Mrs Arnold 03 Jun, 2008 5 out of 5

  • Copthorne Great hotel and holiday thanks

    Mrs Davidson 20 May, 2008 5 out of 5

  • Copthorne Thanks for your help. It makes the holiday something special

    Mr Pitten 31 May, 2007 5 out of 5